Name: Upgrade
Rating: 4.9

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Ted Johnson Pleasant Grove, UT

I recently did a loan with Upgrade and it was easy to do everything online. The step by step process was easy to navigate and they gave me quick feedback on the decision. The interest rate is a little high, but fits perfectly to what I need and can get right now.

6 years ago

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sharon jackson

Since become a customer back in 2024 I have nothing bit a good experience with Upgrade.

4 months ago

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Shantasi LaGrange

Alway such an easy process and better APR’s than any other company we looked at!

4 months ago

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Jack Shipley

Easy process and quick response This was the most easiest loan process I’ve done Thank you

5 months ago

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Sam Aina

The easiest process I've ever gone through for any type of loan! Outstanding procedures. Outstanding service!

6 months ago

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John Stover Stover

Very easy process very satisfying !! Even with less than perfect credit you were able to get an offer .

6 months ago

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Josh Ruiz

Great service. Made it easy. And ya'll have been so amazing in helping us get healthier financially.

6 months ago

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Raymond Vierling

This loan application was processed very quickly and with a approvel. I will keep using upgrade in the future

8 months ago

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Erniesha Constance

Easy to manage to apply....I also had to call and the representative I spoke to was very courteous and answered my questions appropriately.

11 months ago

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Alma McCullough

I was not happy with the 1st Rep I spoke with, she was not very helpful. The 2nd was better in finding a solution for us to complete the application process . We finished the process and all questions were answered. Our experience improved.

1 year ago

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Price Family

I liked how easy the process was. I also appreciate a company like yours that would approve me for a loan even though my credit is not the best and help me make it better!

1 year ago

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AnnMarie Lake Worth, FL

Within 24 hours of applying, the money was deposited into my account. No hassles. It was one of the easiest financial application I’ve ever experienced.

1 year ago

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Tyrone Hall Odenton, MD

I requested a $30,000 personal loan and was approved in one day and received my funds in 2 days to my bank account. The process was so easy and fast.

2 years ago

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Vickie Hernandez Cervantes Charlotte, NC

I am so grateful for the timely processing and transfer. Your company has been a great source of financial stress relief. I would highly recommend Upgrade to anyone.

2 years ago

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Jeffrey Ballard Erie, PA

I applied for a loan and thought that I had it filled out right, but I didn't. I called them and they walked me through all of the areas that I had missed.

2 years ago

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lacey jo Ocala, FL

Getting an upgrade loan was an easy process, from applying to making payments back on the loan, upgrade makes it super easy and painless. Customer service is super helpful.

2 years ago

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Tracy Wilkerson TN

I like the convience of the loan application and quick response of the loan requested. Though I have another loan through UPGrade with excellant standing and was hoping for a better interest rate

2 years ago

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Shannon F Sparks, NV

Took me about 5 minutes to apply for a new personal loan. Approval received in 30 mins and was funded the next business day. Very satisfied with Upgrade up to now.

2 years ago

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fk osi Sacramento, CA

The loan process was very good; fast and easier; did online loan application on Sunday ; money in my account my Tuesday morning without interacting with a customer service representative

2 years ago

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Audrey Studivant Raeford, NC

My loan experience with Upgrade was exceptional. The loan process was short and I received my loan within 24 hrs. I'm a very satisfied Upgrade customer.

3 years ago

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paul zywicki Yampa, CO

It was very easy to apply The response time was excellent The money was in my bank account when they said it would be Definitely put the app on your phone

3 years ago

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Sylvia Sanchez Fremont, NE

The application process was very easy to do, my agent was very knowledgeable and made the process easy. I had my loan in deposited in my account in 1 and a half days. Highly recommend.

3 years ago

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G. Daniels

Applying for the loan was an easy process. Upgrade provided several loan options to fit my budget. They paid off my creditors within days of approving my loan.

3 years ago

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Wendy Culpeper, VA

Upgrade is the greatest personal loan that I have ever gotten. It was easy to apply, found out quickly and received my money the next day. Upgrade is amazing!

3 years ago

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Cathy Bryner Newville, PA

Simple application process and fast delivery of funds into my account. Explained the process and flexible payment dates! 100% recommend to my friends and family!

3 years ago

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JP Houston, TX

My overall experience is pretty good. It was a bit of long wait for the process but we got it done. I am thankful for them, I have paid off all my bills.

3 years ago

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LaDonna Dehoyos Chicago Heights, IL

I was pleased with the process of the loan application, However; I'm very upset that this affected my credit as before applying for the loan, it stated that my credit score wouldn't be affected.

3 years ago

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Rebecca Richardson Houston, TX

Quick efficient processing of applications and clear directions. Thorough and user-friendly communications between lender and customer, friendly service and no fuss.

3 years ago

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Melissa Prairie Grove, AR

This was the quickest loan approval I’ve ever had! Super simple and great experience overall with loan amount and showing of estimated loan payments.

3 years ago

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Beverly Woods Cleveland, OH

Just when I thought I couldn’t get any help I found upgrade, it’s been really helpful, an easy access to solve financial stresses, I feel it’s my second breath!!

3 years ago

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Ronald Howerton Jackson, TN

I like the fact that it was all done on line ,no meeting anywhere or waiting for an answer quickly done in a matter of minutes,thanks again…great streamline loans …

3 years ago

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Kalleb Wilson Philadelphia, PA

Process was si.ple and easy and I liked the fact that it was incentivised with direct payments.. so many people I've known have taken loans to consolidate debt just to use it and go in more debt

3 years ago

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Matthew Giannette Alexandria, VA

Easy to work with. I personally like live people on phone. However, internet application & email is ok. I truly need a loan a bit larger to have more funding for business advancement, more equipment & such.

3 years ago

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Thomas Rooney Cape Coral, FL

The process was quick, easy, and approved within two days. The funds were deposited one day after approval. I would suggest Upgrade for any future persoanl loans.

3 years ago

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Felicia Bady

My experience with upgrade has been good form day one process and approve within min the young lady who assist with my account she was great my account was approved and my bills and fund was in my account within days my debt card took long 7 day other then that happy bout my decision with up grade

3 years ago

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SSalz Fort Worth, TX

The ease for applying and the money being sent was excellent. The waiting period between and having two reps to process because the first didn’t submit the needed info which delayed the process was a little frustrating.

3 years ago

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Jose Rodriguez Huntington Beach, CA

It was a pleasant surprise for me personally as a small business owner because of how hard everyone else makes it to get a small loan without crazy paybacks.

3 years ago

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Tess Rice Dallas, TX

The loan was easy. The draw from the card was messed up. It gave the draw then took it back so the interest went up. I think that was not right. But overall I guess Upgrade is okay.

3 years ago

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Alecia Elliott Richmond, CA

Upgrade trusted in me and gave me a chance to better my life by paying off debt with high interest. I really appreciate it and am thankful to Upgrade.

4 years ago

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John Cherry Jersey City, NJ

They gave a person a beginner like me, a chance to establish hisself and to help me with life financial challenges* They are heaven sent* I thank God for Upgrade!!!

4 years ago

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Jason Mitchell Stanton, KY

Had to keep calling to get any information about the progress of my loan. No emails where sent to me about anything. Seems to be a good company and employees are very helpful, nice and knowledgeable just might need to work on communicating a little better

4 years ago

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Pixel426 Rosedale, MD

Bank funding was fast, but loan repayment is taking a very long time. Customer Services is severely lacking. Phone lines don't work, and email is answered by a bot, taking 3-5 days. I'm at the point where I'm feeling nervous, and that's not cool!

4 years ago

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Eric St John Leedey, OK

All of the agents where completely help and had extreme patience with me. Made me feel important and not just another customer. Would recommend to anyone

4 years ago

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Ashley Behringer Grapevine, TX

It took about a month to get approved so that’s frustrating. Other than that I was happy to see my credit score improve after using the loan to consolidate debt, but I’m still on my first month so still feeling it out.

4 years ago

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Edwin Torres New York, NY

What I liked most was the quick responsiveness for an emergency. There was no time wasted money was sent right away. My dislikes were the fees to the 3rd party bank. I was not given all the money approved for.

4 years ago

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Robert Graham Pensacola, FL

the company was very fast to show me my offers after very few documents the money was posted in my account in 2 days i am very pleased with the service

4 years ago

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JAI SINGH Perth Amboy, NJ

So over the years I have used upgrade for personal loans, and their process - from application to disbursement of funds used to be very efficient and fast l. But this time around - took them almost 60 days . Application was in review state for over 40 days. Any time you call the reply by the answering person was " your app is in for final approval".

4 years ago

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Guru Houston, TX

Super Quick Approval Loan Process. 5 Star rating. Even for immigrants like me... Kudos to the team in believing and giving loan to people who are in need. Thank you...

4 years ago

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Sarah White Oakland, CA

I like the programs offered by the company. I don't like how difficult it is to speak with someone in customer service. I've called and been put on hold two times for more than an hour and never reached anyone. The online options are not extensive enough for a customer to be able to answer or solve their own questions or problems.

4 years ago

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chris patrick Houston, TX

Absolutely amazing helped me pay off a credit card that seemed like I was never going to be ave to have a zero balance. Automatic payment makes it even hassle free

4 years ago