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8.1

Overall Score

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Sharon Minneapolis, MN

The application process was quick and painless. Your online application process was very straight forward. I spoke to one of your reps and he was very helpful. I give you a rating of 5 out of 5. Sharon Olund

7 years ago

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Mark H Potts Williamsfield, IL

Very nice...easy application process and appears to be easy to use. I like having your credit data monitored as well. I feel that Upgrade could have been a little more up front with their insistence on having your payments automated. I prefer to make them myself.

7 years ago

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Melissa Cedar Park, TX

I was very pleased with their professionalism and performance. The loan application went smooth and their representatives responded promptly. I would recommend Upgrade for your loan needs.

7 years ago

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Steven Nguyen San Diego, CA

The loan application process is not complicated. I couldn't believe how quickly I was approved and I received the money fairly quickly. Their rate is very competitive. The company deserved the five stars!

7 years ago

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lisa c stanley Pittsboro, NC

To pay off credit cards . Got approved in 3 hrs. Received money in 2 banking days. 4 stars because the origination fee was higher than I imagined. Did not know the amount until after loan was approved and funds were "on the way".

7 years ago

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Zach Meiborg Roscoe, IL

Very easy to deal with except the verification. Needs to be mobile friendly with gmail on apple. Was out of town with no access to a computer and it slowed down funding by a full week. Was super easy to use through GH Financing, I hate shopping banks.

7 years ago

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S Reid Maplewood, NJ

The process was absolutely quick and painless! I was shocked of how quick every thing went from applying to funds in my account. I am absolutely satisfied and will work with you again when I need a loan!!! Thank you!!!

7 years ago

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Waldon Thomas Hixson, TN

Process was extremely quick and easy was extremely pleased with the quick deposit to account certainly gives a sense of relief from debit and an escape from high interest rates

7 years ago

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Lynne Woodland, CA

It was very quick and easy to apply for this loan. The decision was given within 24 hours and the funds were also dispersed within a few days. The Upgrade employees that I interacted with were very professional.

8 years ago

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Hector Morales Miami, FL

Haven't had much interactions as of yet with your institution, but do greatly appreciate the promptness in processing my application -- handled very quickly....awesome. Thanks!

8 years ago

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Carol Saint Charles, MO

It was very good. My only complaint is that no one mentioned the 5% fee before the loan went through. I was very surprised when saw the amount that was deposited in my account. I then read the flyer I was sent and found the fine print at the bottom on the back. I think that that should be printed a little larger toward the top on the front of the flyer. Otherwise you would have had 5 stars.

8 years ago

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Odalis Rosales Dallas, Texas

Simple and quick. Love that my information is secure.

2 months ago

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Darlene Dean Columbus, Ohio

A Very professional representative. Kindness!!

2 months ago

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Alvin Owen Milwaukee, Wisconsin

The speed in which they approve applications

2 months ago

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Eric Liles

Great customer service! Prompt, professional and reliable!

2 months ago

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Santos P.

Always coming through for me in a time of need and super easy to work through

3 months ago

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Kenneth Hooks

Quick and easy process and the customer service person I spoke with was amazing

3 months ago

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Dominique Shirley

Easy fast and does auto pay so I don’t have to worry about missing a payment

3 months ago

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Cam Hall Richmond, VA

Upgrade is a cool up and comer with a shiny start-up feel, but it can feel disjointed. As an account holder and even a recipient of one personal loan I'm still offered personal loans as if I'm a new customer and when I applied for the personal loan none of my bank account info transferred over. Account management is simple and easy, but overall it feels like they're still figuring it out.

3 years ago

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gricel valdez AZ

Upgrade was the first loan company I went to for a bill consolidation loan. They advertised low rates, fast approvals and easy paperwork. They did everything perfect. Customer service was excellent. The turn off was all the paperwork. Everytume I thought my loan was done it was " we still need this" or "were missing that." They were very thorough so if your in a hurry these people aren't the ones. If you can wait the rates and fees are worth it!

3 years ago

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Alice Kirchgatter Los Angeles, CA

Upgrade is amazing! The process for pre approval didn’t impact my credit and that was a big deal for me. It was such a breeze for the approval and I received my funds the following day. Their online system makes it easy to understand as to where you are with your loan. I highly recommend upgrade if you are needing extra cash for whatever reason.

3 years ago

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Ted Johnson Pleasant Grove, UT

I recently did a loan with Upgrade and it was easy to do everything online. The step by step process was easy to navigate and they gave me quick feedback on the decision. The interest rate is a little high, but fits perfectly to what I need and can get right now.

6 years ago

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Melissa Smith

I did not finalize the application and offer. I needed to think about it. The next thing I knew, I was approved and money was coming my way.

3 months ago

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Barbara Dillon

Very easy to apply, fast distribution of funds, easy to use autopay, no prepayment penalties

4 months ago

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Shannon Rich

I gave it three stars because the loan value compared to the interest rate. The interest rate is high, terrible way to do business.

5 months ago

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Dorthina Peeples

I loved the simplicity and speed in the processing of my personal loan. It was an amazing experience.

6 months ago

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Robert Best

Agent was knowledgeable-friendly-and helped me fill out loan application. I would recommend your company to everyone

6 months ago

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Mgraciella Busch

I was not allowed which credit card to pay with the loan. The amount paid to the credit card was Moore than the amount mentioned in the application

6 months ago

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Yadi

Very easy to use and fast very satisfied with the process thank you for helping me to achieve my goals!

6 months ago

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Dionne Jones

Application process was simple and did not require much time and extra effort. Response time was very fast.

7 months ago

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Gtofabulas

I was approved for the money I needed after being turned down by numerous others and a rate that is well below fair.

7 months ago

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Robert Hernandez

I've been a loyal customer of there's for a while. They have never questioned on how the money is spent and the approvals don't take long at all

10 months ago

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Samantha Maxwell

I love how easy it was to get the loan and the ease of them putting it into my bank account. The low monthly payment was really it. I love Upgrade

11 months ago

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Eduardo Hecker

It was easy to apply and not too much paperwork. I'm very happy that my loan was approved ant the money deposited in my bank account in less than a week.

1 year ago

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Alma McCullough

I was not happy with the 1st Rep I spoke with, she was not very helpful. The 2nd was better in finding a solution for us to complete the application process . We finished the process and all questions were answered. Our experience improved.

1 year ago

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Price Family

I liked how easy the process was. I also appreciate a company like yours that would approve me for a loan even though my credit is not the best and help me make it better!

2 years ago

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AnnMarie Lake Worth, FL

Within 24 hours of applying, the money was deposited into my account. No hassles. It was one of the easiest financial application I’ve ever experienced.

2 years ago

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Tyrone Hall Odenton, MD

I requested a $30,000 personal loan and was approved in one day and received my funds in 2 days to my bank account. The process was so easy and fast.

2 years ago

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Vickie Hernandez Cervantes Charlotte, NC

I am so grateful for the timely processing and transfer. Your company has been a great source of financial stress relief. I would highly recommend Upgrade to anyone.

3 years ago

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Jeffrey Ballard Erie, PA

I applied for a loan and thought that I had it filled out right, but I didn't. I called them and they walked me through all of the areas that I had missed.

3 years ago

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lacey jo Ocala, FL

Getting an upgrade loan was an easy process, from applying to making payments back on the loan, upgrade makes it super easy and painless. Customer service is super helpful.

3 years ago

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Tracy Wilkerson TN

I like the convience of the loan application and quick response of the loan requested. Though I have another loan through UPGrade with excellant standing and was hoping for a better interest rate

3 years ago

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Shannon F Sparks, NV

Took me about 5 minutes to apply for a new personal loan. Approval received in 30 mins and was funded the next business day. Very satisfied with Upgrade up to now.

3 years ago

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fk osi Sacramento, CA

The loan process was very good; fast and easier; did online loan application on Sunday ; money in my account my Tuesday morning without interacting with a customer service representative

3 years ago

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Audrey Studivant Raeford, NC

My loan experience with Upgrade was exceptional. The loan process was short and I received my loan within 24 hrs. I'm a very satisfied Upgrade customer.

3 years ago

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paul zywicki Yampa, CO

It was very easy to apply The response time was excellent The money was in my bank account when they said it would be Definitely put the app on your phone

3 years ago

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Sylvia Sanchez Fremont, NE

The application process was very easy to do, my agent was very knowledgeable and made the process easy. I had my loan in deposited in my account in 1 and a half days. Highly recommend.

3 years ago

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G. Daniels

Applying for the loan was an easy process. Upgrade provided several loan options to fit my budget. They paid off my creditors within days of approving my loan.

3 years ago

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Wendy Culpeper, VA

Upgrade is the greatest personal loan that I have ever gotten. It was easy to apply, found out quickly and received my money the next day. Upgrade is amazing!

3 years ago

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Cathy Bryner Newville, PA

Simple application process and fast delivery of funds into my account. Explained the process and flexible payment dates! 100% recommend to my friends and family!

4 years ago