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8.1

Overall Score

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Eddie Holmes Evansville, Indiana

I made contact with Upgrade on a whim to pay for a vacation, never regretted the decision

5 months ago

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Sheila Black

I was offered a small amount and then a $200.00 fee was taken out! It should have provided money above the loan amount. Ridiculous because I still needs money to fill the gap!

6 months ago

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Diana Nichols

Super fast and easy. Customer Service was excellent to help me solve a small issue I had. Would definitely recommend

6 months ago

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Jen Metz

Everything was quick and convenient. The funds were available almost immediately. Definitely helped with a car repair.

6 months ago

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Tammy Foster-Sapanara

Easy to apply. I have had a relationship with Upgrade for years. Always there when I need them. Thank you.

6 months ago

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Nathaniel Galloway

I like how precise and speedy they were with checking and letting me know if I were or weren't approved.

6 months ago

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Calvin Johnson

The entire process with Upgrade was flawless and quick. I would definitely do business with them in the future.

7 months ago

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Juanita Salazar

You need cas for an emergency or remodeling? They are fast in approval. You can pay off early as well

8 months ago

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Jason Aguilar

I was lead to believe that I was able to refinance my loan through email. Turns it was a completely new loan with another payment. I spoke to several customer service representatives prior to accepting and was assured it was a refinance to lower my previous loan. Turns out it wasn’t so. Now I’m stuck with two loans.

8 months ago

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Midiala Martell

Muy buenos te ayudan y resuelven tus problemas la aprobación es bastante rápida y te depositan cuando te aprueban también rápido

10 months ago

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Kenneth Shelton

Fast is the operative word here. I needed a loan that wasn't pre-packaged and they showed me the options I could use so that my needs were met. Nice.

10 months ago

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N D

This was the greatest experience! I cannot believe how effortless this process was. I would recommend this service to everyone! THANK YOU Upgrade!

11 months ago

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Rosa Renteria

This is the second time I use upgrade. They are so easy to work with and the fastest to get your funds by far. Thank you Upgrade A+++ Service

11 months ago

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Butch Merusi

I was in need of funding for an emergency. I could find no help from local banks. Upgarade came through, and I will make every effort to pay them off as soon as possible.

1 year ago

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Erica Austin

I just started a loan and it was seamless.. the website was user friendly. I did not have any questions so I cannot speak about customer service. This is all new to me so I could not give five stars. I would have to see how things go in the near future with my payments. However the process alone could have earned all five stars.

1 year ago

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Ruth Quinby

It was the easiest application and process. Upgrade said yes when others said no. The customer representative that called me was very pleasant and helpful.

1 year ago

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Eduardo Hecker

It was easy to apply and not too much paperwork. I'm very happy that my loan was approved ant the money deposited in my bank account in less than a week.

1 year ago

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Alma McCullough

I was not happy with the 1st Rep I spoke with, she was not very helpful. The 2nd was better in finding a solution for us to complete the application process . We finished the process and all questions were answered. Our experience improved.

2 years ago

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Price Family

I liked how easy the process was. I also appreciate a company like yours that would approve me for a loan even though my credit is not the best and help me make it better!

2 years ago

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AnnMarie Lake Worth, FL

Within 24 hours of applying, the money was deposited into my account. No hassles. It was one of the easiest financial application I’ve ever experienced.

2 years ago

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Tyrone Hall Odenton, MD

I requested a $30,000 personal loan and was approved in one day and received my funds in 2 days to my bank account. The process was so easy and fast.

2 years ago

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Vickie Hernandez Cervantes Charlotte, NC

I am so grateful for the timely processing and transfer. Your company has been a great source of financial stress relief. I would highly recommend Upgrade to anyone.

3 years ago

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Jeffrey Ballard Erie, PA

I applied for a loan and thought that I had it filled out right, but I didn't. I called them and they walked me through all of the areas that I had missed.

3 years ago

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lacey jo Ocala, FL

Getting an upgrade loan was an easy process, from applying to making payments back on the loan, upgrade makes it super easy and painless. Customer service is super helpful.

3 years ago

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Tracy Wilkerson TN

I like the convience of the loan application and quick response of the loan requested. Though I have another loan through UPGrade with excellant standing and was hoping for a better interest rate

3 years ago

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Shannon F Sparks, NV

Took me about 5 minutes to apply for a new personal loan. Approval received in 30 mins and was funded the next business day. Very satisfied with Upgrade up to now.

3 years ago

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fk osi Sacramento, CA

The loan process was very good; fast and easier; did online loan application on Sunday ; money in my account my Tuesday morning without interacting with a customer service representative

3 years ago

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Audrey Studivant Raeford, NC

My loan experience with Upgrade was exceptional. The loan process was short and I received my loan within 24 hrs. I'm a very satisfied Upgrade customer.

3 years ago

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paul zywicki Yampa, CO

It was very easy to apply The response time was excellent The money was in my bank account when they said it would be Definitely put the app on your phone

3 years ago

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Sylvia Sanchez Fremont, NE

The application process was very easy to do, my agent was very knowledgeable and made the process easy. I had my loan in deposited in my account in 1 and a half days. Highly recommend.

4 years ago

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G. Daniels

Applying for the loan was an easy process. Upgrade provided several loan options to fit my budget. They paid off my creditors within days of approving my loan.

4 years ago

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Wendy Culpeper, VA

Upgrade is the greatest personal loan that I have ever gotten. It was easy to apply, found out quickly and received my money the next day. Upgrade is amazing!

4 years ago

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Cathy Bryner Newville, PA

Simple application process and fast delivery of funds into my account. Explained the process and flexible payment dates! 100% recommend to my friends and family!

4 years ago

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JP Houston, TX

My overall experience is pretty good. It was a bit of long wait for the process but we got it done. I am thankful for them, I have paid off all my bills.

4 years ago

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LaDonna Dehoyos Chicago Heights, IL

I was pleased with the process of the loan application, However; I'm very upset that this affected my credit as before applying for the loan, it stated that my credit score wouldn't be affected.

4 years ago

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Rebecca Richardson Houston, TX

Quick efficient processing of applications and clear directions. Thorough and user-friendly communications between lender and customer, friendly service and no fuss.

4 years ago

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Melissa Prairie Grove, AR

This was the quickest loan approval I’ve ever had! Super simple and great experience overall with loan amount and showing of estimated loan payments.

4 years ago

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Beverly Woods Cleveland, OH

Just when I thought I couldn’t get any help I found upgrade, it’s been really helpful, an easy access to solve financial stresses, I feel it’s my second breath!!

4 years ago

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Ronald Howerton Jackson, TN

I like the fact that it was all done on line ,no meeting anywhere or waiting for an answer quickly done in a matter of minutes,thanks again…great streamline loans …

4 years ago

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Kalleb Wilson Philadelphia, PA

Process was si.ple and easy and I liked the fact that it was incentivised with direct payments.. so many people I've known have taken loans to consolidate debt just to use it and go in more debt

4 years ago

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Matthew Giannette Alexandria, VA

Easy to work with. I personally like live people on phone. However, internet application & email is ok. I truly need a loan a bit larger to have more funding for business advancement, more equipment & such.

4 years ago

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Thomas Rooney Cape Coral, FL

The process was quick, easy, and approved within two days. The funds were deposited one day after approval. I would suggest Upgrade for any future persoanl loans.

4 years ago

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Felicia Bady

My experience with upgrade has been good form day one process and approve within min the young lady who assist with my account she was great my account was approved and my bills and fund was in my account within days my debt card took long 7 day other then that happy bout my decision with up grade

4 years ago

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SSalz Fort Worth, TX

The ease for applying and the money being sent was excellent. The waiting period between and having two reps to process because the first didn’t submit the needed info which delayed the process was a little frustrating.

4 years ago

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Jose Rodriguez Huntington Beach, CA

It was a pleasant surprise for me personally as a small business owner because of how hard everyone else makes it to get a small loan without crazy paybacks.

4 years ago

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Tess Rice Dallas, TX

The loan was easy. The draw from the card was messed up. It gave the draw then took it back so the interest went up. I think that was not right. But overall I guess Upgrade is okay.

4 years ago

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Alecia Elliott Richmond, CA

Upgrade trusted in me and gave me a chance to better my life by paying off debt with high interest. I really appreciate it and am thankful to Upgrade.

4 years ago

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John Cherry Jersey City, NJ

They gave a person a beginner like me, a chance to establish hisself and to help me with life financial challenges* They are heaven sent* I thank God for Upgrade!!!

4 years ago

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Jason Mitchell Stanton, KY

Had to keep calling to get any information about the progress of my loan. No emails where sent to me about anything. Seems to be a good company and employees are very helpful, nice and knowledgeable just might need to work on communicating a little better

4 years ago

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Pixel426 Rosedale, MD

Bank funding was fast, but loan repayment is taking a very long time. Customer Services is severely lacking. Phone lines don't work, and email is answered by a bot, taking 3-5 days. I'm at the point where I'm feeling nervous, and that's not cool!

5 years ago