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8.1

Overall Score

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Blaine Sylvania, OH

I was impressed with the very thorough vetting process. They took great pains to ensure that I was who I said I was. In these days of rampant identity theft, it is comforting to see a company go the extra mile to ensure applicant integrity.

5 years ago

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Raul Sostre Richmond, VA

Words can not describe how valuable and awesome Upgrade is to me. I got approved for a credit card and got approved for a bank loan for home improvements. This has turned out to be a blessings in some many ways applying for Upgrade. Better than all credit banks combined!!

5 years ago

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George Cooley Salt Lake City, UT

It was One of the easiest lones I had ever done, The associat I worked with was AMAZING HE IS AN ASSET TO YOUR COMPANY AND I HOPE HE IS DOING WELL IF AT ALL POSSIBLE AND HE IS STILL WITH YOUR COMPANY I WOULD LOOK FORWARD TO WORKING WITH HIM AGAIN I DON'T REMEMBER HIS NAME MAYBE YOU COULD LOOK BACK AND HAVE HIM CALL ME THANK YOU

5 years ago

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David Reisenbichler Benton Harbor, MI

Overall a very easy process start to finish. I compared Upgrade to other companies and they offered the lowest interest rate. I approved the loan app on a Sat and Monday morning my money was there. Now my collections are all consolidated and off my credit report, and I’m saving money monthly as well with the payment.

5 years ago

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Yolanda Williams Arlington, TX

The application process with Upstart is easy and the website is honest!! All questions about fees and interest rates are answered upfront!! I would encourage any one that need a loan to go with Upstart you will not be disappointed!!

5 years ago

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Ardelle Faralli Sicklerville, NJ

Customer service was great & very helpful. Didn't take long to get approved & receive the money in my account. My credit cards I chose were paid off quickly. I've paid off other expenses & I feel good that I only have one monthly bill to pay instead of multiple bills. Thank you Upgrade so much!

5 years ago

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Clara Goodreau Kansas City, KS

Upgrade was very professional. This loan went through very fast, with no problems. They were very friendly and very helpful. All taken care of on the internet and a phone call. I really appreciate all the help and how fast it all took place. Thank you so much, CG

5 years ago

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JW ,

It was very easy to get the loan. The process was quick and painless. The terms were fair and repayment was very easy with the automatic withdrawals from my checking account. If I need to change the date of the automatic withdrawal I have that option as well. I am very pleased, this is my 2nd loan

5 years ago

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Lee Blanchard Absecon, NJ

Approval in 1 day. I received funding the following day, and the cards I consolidated were paid off within 3 days. Great application process, quick approval and a VERY competitive rate. I would definitely recommend Upgrade!

5 years ago

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Anita Sanders Forest Park, IL

It was extremely easy to apply and receive the loan & everything was done electronically and the funds were distributed sooner than anticipated. The interest rates are better than another company that I used previously and is allowing me to consolidate my loans. Great Company! I am very pleased with my service !

5 years ago

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Robert Ponticelli Tucson, AZ

I enjoyed the entire experience. Follow through was steady and quick. No pressure, just a comfortable feeling. I knew that I was dealing with a top notch company. I would not hesitate to recommend them to any family member or friend.

5 years ago

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Awesome Bert Snellville, GA

It’s been awesome to begin getting back in financial order! Upgrade is a great technology platform that’s made it so seemless and easy to accomplish what I needed! Appreciate the opportunity to partner with the folks at Upgrade!

6 years ago

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C.S Issaquah, WA

Smooth and easy process, Upgrade did their best to ensure everything went smoothly with little to no hassle. The representative I spoke to was very helpful and contacted me right away to troubleshoot additional information that was provided on my end.

6 years ago

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Hector Bethany, CT

With so many scammers out there, I was a little apprehensive in giving all of my personal information, but I took a chance and everything has worked out as promised. The process was super easy and I got a quick decision and the money was deposited in my account as stated. Would definitely recommend.

6 years ago

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Bonnie O. Union, SC

I applied for a loan that was needed in an emergency and I felt that Upgrade processed my application swiftly. I was able to attend to the emergency and did not have to worry about being approved. The loan was also funded in a timely manner.

6 years ago

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Randy Pinedale, WY

My experience with Upgrade was extremely pleasant and professional. Everything was approved quickly and my money was put into my account in a timely manner. I was treated as a human being not a robot, the Upgrade team I worked with were very friendly and professional.

6 years ago

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Adrian de Jesus Hayward, CA

Applying was very easy and straightforward. I was able to get the best interest rate for the most amount of money. Accepted prequalified rate and $ on Wednesday night and woke up Friday morning with the money in my account. Will recommend every time you need a personal loan.

6 years ago

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Mattie Shelby Chicago, IL

Wow it was not a complicated process just a few major documents such as proof of income W2 ‘s things of that nature and your bank routing information and your checking account number and it was like magic what a wonderful experience

7 years ago

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Stacey Columbus, OH

I was pleasantly surprised at how organized and simple it was to apply for my loan. I needed to make a call to customer service, and both times I spoke to someone friendly, professional, and helpful. I'm happy if this is the new generation of how a loan application/process should be done properly.

7 years ago

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Michael Utica, NY

Upgrade customer service is very good - everyone I ever had contact with was very polite and answered all questions - the loan process takes a little longer than other companies I have dealt with, however their interest rates were far better than most - if you are in need of a loan other than traditional bank loans , I highly recommend upgrade.

7 years ago

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Michael TK Marshall, MI

This was the easiest and fastest loan ever taken out. From the initial application to the money deposited was about 2 business days. Amazing! I applied on a Thursday and Monday morning the money was in my checking account. Now that's customer service!

7 years ago

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Katherine M. Laurelton, NJ

Upgrade's website is user friendly which made the application process quick and easy. The representatives are courteous and detail oriented, which was a comforting factor. They demonstrated professionalism with integrity, I highly recommend Upgrade to everyone and will definitely refer their services to friends and family!

7 years ago

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Jon Colvin Albertville, MN

I needed money fast to finish my basement , because my parents in bad health were going to move in. Other banks were telling me No and giving me run around. Talked to Upgrade on the phone after I got a flier in the mail, and it was quick. Had money in my bank within a few days. Thank you.

7 years ago

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Sheila Jacksin Triangle, VA

I experienced a simple, but thorough process. Everything was securely received and processed in a timely manner to include receiving the funds. The funds were actually received two prior to the timeframe noted. No complaints at all. Job well done!

7 years ago

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Kenneth Hooks

Quick and easy process and the customer service person I spoke with was amazing

2 months ago

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Dominique Shirley

Easy fast and does auto pay so I don’t have to worry about missing a payment

2 months ago

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Shannon Rich

I gave it three stars because the loan value compared to the interest rate. The interest rate is high, terrible way to do business.

3 months ago

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Jason Aguilar

I was lead to believe that I was able to refinance my loan through email. Turns it was a completely new loan with another payment. I spoke to several customer service representatives prior to accepting and was assured it was a refinance to lower my previous loan. Turns out it wasn’t so. Now I’m stuck with two loans.

4 months ago

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Dorthina Peeples

I loved the simplicity and speed in the processing of my personal loan. It was an amazing experience.

4 months ago

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Robert Best

Agent was knowledgeable-friendly-and helped me fill out loan application. I would recommend your company to everyone

5 months ago

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Mgraciella Busch

I was not allowed which credit card to pay with the loan. The amount paid to the credit card was Moore than the amount mentioned in the application

5 months ago

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Yadi

Very easy to use and fast very satisfied with the process thank you for helping me to achieve my goals!

5 months ago

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Dionne Jones

Application process was simple and did not require much time and extra effort. Response time was very fast.

5 months ago

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Kenneth Shelton

Fast is the operative word here. I needed a loan that wasn't pre-packaged and they showed me the options I could use so that my needs were met. Nice.

6 months ago

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N D

This was the greatest experience! I cannot believe how effortless this process was. I would recommend this service to everyone! THANK YOU Upgrade!

6 months ago

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Rosa Renteria

This is the second time I use upgrade. They are so easy to work with and the fastest to get your funds by far. Thank you Upgrade A+++ Service

6 months ago

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Robert Hernandez

I've been a loyal customer of there's for a while. They have never questioned on how the money is spent and the approvals don't take long at all

8 months ago

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Ruth Quinby

It was the easiest application and process. Upgrade said yes when others said no. The customer representative that called me was very pleasant and helpful.

9 months ago

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James Jones

The process for applying for my loan online was very user friendly & the speed in which the funds were in my account was swift. I would recommend Upgrade to anyone looking to improve their credit & financial status.

1 year ago

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Wade Sullivan

As I have been paying four different credit cards where the interest rate was a killer, this consolidation loan should allow for reduced interest payments and, perhaps, quicker payoff.

1 year ago

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RobsRutl

Upgrade is a life saver when you need a loan quick, especially when a big ticket item decides to break over a weekend unexpectedly. Upgrade to the rescue with an easy and quick loan process. Thank you Upgrade!

1 year ago

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masudul amin

Great experience. Fast loan processing. They followed up with me the same day. APR could be lower. Easy to upload documents in their website. Doesn’t waste time. I recommend Upgrade.

1 year ago

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91 Oopsies

Upgrade is fantastic with being informative and have great options on making a better decision for my finances. I have gotten better and able to raise my credit score with help from Upgrade. Thank you

1 year ago

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Island Girl

The whole process was as easy as it gets. Applied on my phone in just a few minutes and the whole thing was approved and processed in about 24 hours. No hassles from start to finish. Great job Upgrade and thank you!

1 year ago

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Alyssa

Upgrade is a great company! I have now used them twice within the last 3 years. If you’re needing a loan and quickly, apply. The loan application is quick and straightforward.

2 years ago

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J. Monarez

The loan application process was very simple and timely. When searching for the best online APR and terms offered, UPGRADE came out in front from the rest of the pack! Thank you!!

2 years ago

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Marisa Mamazza

I am so pleased with Upgrade. I applied for a consolidation loan and was approved in a couple of hours. The money was in my bank account the next day. Made me so happy!!! Thank you

2 years ago

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Annie Hickey

Upgrade helped me to pay off some debt and get a much lower monthly payment in the process. My finances have changed but my credit was decent and they were willing to help me out in the tight spot.

2 years ago

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Jamie Teague Kings Mountain, NC

Always easy to deal with . You tell them what you need and the make it happen . This is my second loan with upgrade . And I will use them again and tell everyone I know about them.

2 years ago

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Craig Geffert

Overall our experience has been wonderful. Easy to apply and to submit any information and funding was amazingly fast. Contacted customer service, one time just to ask a question and they were fast and friendly.

2 years ago