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8.1

Overall Score

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Mattie Shelby Chicago, IL

Wow it was not a complicated process just a few major documents such as proof of income W2 ‘s things of that nature and your bank routing information and your checking account number and it was like magic what a wonderful experience

7 years ago

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Stacey Columbus, OH

I was pleasantly surprised at how organized and simple it was to apply for my loan. I needed to make a call to customer service, and both times I spoke to someone friendly, professional, and helpful. I'm happy if this is the new generation of how a loan application/process should be done properly.

8 years ago

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Michael Utica, NY

Upgrade customer service is very good - everyone I ever had contact with was very polite and answered all questions - the loan process takes a little longer than other companies I have dealt with, however their interest rates were far better than most - if you are in need of a loan other than traditional bank loans , I highly recommend upgrade.

8 years ago

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Michael TK Marshall, MI

This was the easiest and fastest loan ever taken out. From the initial application to the money deposited was about 2 business days. Amazing! I applied on a Thursday and Monday morning the money was in my checking account. Now that's customer service!

8 years ago

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Katherine M. Laurelton, NJ

Upgrade's website is user friendly which made the application process quick and easy. The representatives are courteous and detail oriented, which was a comforting factor. They demonstrated professionalism with integrity, I highly recommend Upgrade to everyone and will definitely refer their services to friends and family!

8 years ago

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Jon Colvin Albertville, MN

I needed money fast to finish my basement , because my parents in bad health were going to move in. Other banks were telling me No and giving me run around. Talked to Upgrade on the phone after I got a flier in the mail, and it was quick. Had money in my bank within a few days. Thank you.

8 years ago

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Sheila Jacksin Triangle, VA

I experienced a simple, but thorough process. Everything was securely received and processed in a timely manner to include receiving the funds. The funds were actually received two prior to the timeframe noted. No complaints at all. Job well done!

8 years ago

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Christopher Tidwell Leavenworth, Washington

They were a huge help when I needed it. I plan to payback everything.

2 months ago

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Kathleen Wolfe Potsdam, New York

Fast and easy. Application easy and fast. Approval was fast.

2 months ago

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Peggy Rowley Weare, New Hampshire

I have had early dealings with Upgrade under its former company Uplift. Both were easy to apply and pay for.

4 months ago

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Barb Balko Missoula, Montana

Wiki g with Upgrade on this loan was fast and easy! Once approved my money was deposited overnight. Thank you!

5 months ago

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Ted Toronto, Ontario

Fair! Quick! I filled out the information. Upgrade was very prompt in their overview of my application. Thank you..

5 months ago

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Lacretia Moore

Upgrade is the best. Easy to apply and got my loan pretty fast. Thanks for assisting me in getting a personal loan. Easy rates to payback. L. Jones

6 months ago

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Anita Banks

They was very fast my approval, they gave me options on which loan would fit my budget they really tried to help me fast an simple Thanks

7 months ago

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Mary H Heet

We've used upgrade several times over the years. Easy to apply. Money within a couple of days. Definitely will use again.

8 months ago

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Joann Howell

Every one friendly and professional and the whole process didn't take long I like that thank you for trusting in me again

8 months ago

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Lizz Ronin

This company processes loan quickly. Very professional employees that answer questions throughly with expertise. I recommend using this company for urgent financial needs.

11 months ago

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Christopher Thompson

Very straight forward and great service ... I am using upgrade for airline tickets and for a financial emergency that came up where I needed to get some personal business handled. Upgrade made it easy!

1 year ago

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Shelley Quinn

Trustworthy company. I've worked with them and Upgrade was able to meet my needs with a loan. I was able to set up monthly payments that were affordable to me. I highly recommend!

1 year ago

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Sheldon Brown

I like that it wasn't really hard to get the loan with good credit! There was hassling it was just straight to the point I like that it doesn't do a hard pull on your credit as well!

1 year ago

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James Jones

The process for applying for my loan online was very user friendly & the speed in which the funds were in my account was swift. I would recommend Upgrade to anyone looking to improve their credit & financial status.

1 year ago

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Wade Sullivan

As I have been paying four different credit cards where the interest rate was a killer, this consolidation loan should allow for reduced interest payments and, perhaps, quicker payoff.

1 year ago

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RobsRutl

Upgrade is a life saver when you need a loan quick, especially when a big ticket item decides to break over a weekend unexpectedly. Upgrade to the rescue with an easy and quick loan process. Thank you Upgrade!

1 year ago

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masudul amin

Great experience. Fast loan processing. They followed up with me the same day. APR could be lower. Easy to upload documents in their website. Doesn’t waste time. I recommend Upgrade.

2 years ago

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91 Oopsies

Upgrade is fantastic with being informative and have great options on making a better decision for my finances. I have gotten better and able to raise my credit score with help from Upgrade. Thank you

2 years ago

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Island Girl

The whole process was as easy as it gets. Applied on my phone in just a few minutes and the whole thing was approved and processed in about 24 hours. No hassles from start to finish. Great job Upgrade and thank you!

2 years ago

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Alyssa

Upgrade is a great company! I have now used them twice within the last 3 years. If you’re needing a loan and quickly, apply. The loan application is quick and straightforward.

2 years ago

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J. Monarez

The loan application process was very simple and timely. When searching for the best online APR and terms offered, UPGRADE came out in front from the rest of the pack! Thank you!!

2 years ago

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Marisa Mamazza

I am so pleased with Upgrade. I applied for a consolidation loan and was approved in a couple of hours. The money was in my bank account the next day. Made me so happy!!! Thank you

2 years ago

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Annie Hickey

Upgrade helped me to pay off some debt and get a much lower monthly payment in the process. My finances have changed but my credit was decent and they were willing to help me out in the tight spot.

2 years ago

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Jamie Teague Kings Mountain, NC

Always easy to deal with . You tell them what you need and the make it happen . This is my second loan with upgrade . And I will use them again and tell everyone I know about them.

2 years ago

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Craig Geffert

Overall our experience has been wonderful. Easy to apply and to submit any information and funding was amazingly fast. Contacted customer service, one time just to ask a question and they were fast and friendly.

2 years ago

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Sandy H Fuquay-Varina, NC

Upgrade made applying for and being approved for a loan so easy! It didn’t hit my credit until I was approved, and the loan was processed. And I had the money in my account within a couple of days. Excellent!

2 years ago

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Marci Matonis Brigham City, UT

This company is an absolute lifesaver. I’ve used them twice for debt consolidation loans. From start to finish you have your money in a day or two. I just can’t say enough good things!

3 years ago

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Cindy O

I have applied for a loan more than once each time was easy fast as I needed it to be. and right on point need a loan this is the one to get I highly recommend this loan company

3 years ago

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Whoshotchu ZO Sik Fort Knox, KY

I submitted a request for a loan on a Sunday evening and received favorable news that night. Monday morning I was approved and the funds deposited into my account Tuesday morning.

3 years ago

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Carolyn Peters Midlothian, VA

My experience with Upgrade has been great and I say this because customer support is fast, understanding, knowledgeable and respectful. Application is easy and their decision are just.

3 years ago

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dwane smith Fort Worth, TX

Firstly, I lust say that I am happy I got the actual loan the disappointment is I was unaware that my credit would have been hit as this is not what I searched for and there were no indications of such, I also didn't realize that the Loan origination fees would have been so very high or else I would not have taken it because it somewhat defeats the purpose of taking the loan I can't understand why the origination fees has to be so much, it's just ridiculous.

3 years ago

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Sheila Burns Dickson, TN

Upgrade was so easy. Very efficient and helpful. I was able to combine some debt and allow them to submit the payments for me. Upgrade made this such a simple process. Will definitely use them again!

3 years ago

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TH Whittier, CA

Wow! Upgrade was an easy process, over the phone. They dod a soft credit check and emailed offers to review. Once I selected the best option for me, I was approved and funded the next day.

3 years ago

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ray kellum Chicago, IL

One of the best experiences I've had in quite some time. Very easy process with updated access. The amount of loan was great and transformation was fast. Awesome loan to apply from.

3 years ago

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Peggy Milton Carrollton, TX

The thing I appreciated most was the communication during the application process. I was kept apprised of the progress and informed when there was something I needed to complete.

3 years ago

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MariaDeV Roseburg, OR

I did a debt consolidation loan and the whole process was simple and quick. I was able to select the best terms and options available to me and choose when and how my payment would be taken out. Thanks Upgrade!!

3 years ago

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Cmillersr Mesa, AZ

It is a fast easy way to apply for a loan either by phone or online.I have done both and it was friendly and fast with no hassles at all. I’m completely satisfied with Upgrade and thank you

3 years ago

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Penny Davis Vancouver, WA

I was skeptical when I first applied and expected a long drawn out process. Much to my surprise the process was quick and smooth and funds were deposited quicker than I thought they'd be. Wonderful experience!

3 years ago

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Gilbert Hanford, CA

Quick, simple and easy! There was an invitation to apply for a Visa card. I did and was approved and as a new customer, they initiated to give me another loan to pay other credit cards.

3 years ago

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Hannah Garison Chicago, IL

This was the best decision I’ve ever made. Took no time at all, wasn’t bombarded with numerous phone calls, and it was the simplest process. Highly recommend and thankful I stumbled upon upgrade!

4 years ago

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Robert George Sevierville, TN

After some problems with computer I was able to get the loan I was looking for. Upgrade had the best rates for what I needed and was able to get cards paid off so there is only one payment and at a much lower rate.

4 years ago

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G.H.F Frisco, TX

Upgrade is transparent in presenting its products and the associated costs for the term of the loan. Very easy to initiate and complete the loan process. I would use them again.

4 years ago

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Jerrica James-Wallace Houston, TX

Approval fast and consistent, paid my credit cards down and had a little extra left over, not to mention the monthly payment is very reasonable. I highly recommend this company

4 years ago