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7.9

Overall Score

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Joni O’Brien Pennsville, NJ

Great experience, upgrade made getting a loan quick and painless . Communicated with me through the process . Highly recommend .

5 years ago

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Ruth Loganville, GA

Upgrade has help me out so much since the past year. My credit has improved tremendously! Just excited and would refer friend along with family.

5 years ago

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James Wison Sherman Oaks, CA

Quick and easy sign up. With an extremely fast processing service. I am absolutely satisfied and very happy with entire process. Thank You!

5 years ago

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Willie Prothro St Louis, MO

Customer service and follow-up information by customer service representatives, to include the loan process was excellent and hassle free!

6 years ago

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John Quartana Philadelphia, PA

Customer Service was excellent. Everything was done in a timely and professional manner. A quick process, with a great outcome.

6 years ago

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Princeton Canoga Park, CA

I applied for a loan it to me at the most maybe 30 minutes to complete my transaction. I was impressed. With the service.

6 years ago

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Linda Noey Marquez, TX

The loan was quick and simple to complete no long applications straight to the point information and very quick delivery No hidden fees

6 years ago

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Michael Garrett Wimberley, TX

Overall assistance with loan process was good, however there appeared to be a disconnect within the user website which presented a small but manageable challenge.

6 years ago

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lloy lambert Portage, MI

upgrade was quick in responding to my application. now I am able to consolidate all my bills into one easy payment. Thank you upgrade

6 years ago

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Johanna Hayward Alexandria, VA

Quick, Easy and Painless. Money was in my account within 24 hrs of being approved. Good terms, easy paperwork, hassle free.

6 years ago

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Scott Farmington, AR

This was the easiest loan I have ever applied for and received! It was literally just a few days! Great service and express payment!

6 years ago

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joseph fulton Albuquerque, NM

Upgrade approved my loan almost immediately. They put the money into my bank account on time as promised. Great loan company to partner with.

6 years ago

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Ivan San Marcos, CA

It was easy for me as i had my pay stubs and w2 records stored on the cloud. My bank also was helpful during the interview process.

6 years ago

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Carla Murphy

ease of applying and good customer service

5 months ago

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Debbie

Easy process excellent service quick delivery

5 months ago

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Jason Thackrey

I have an excellent credit score, still felt the interest rate was high.

5 months ago

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Laveda Clarke

This is my second loan with Upgrade. Easy to apply and fund’s quick.

6 months ago

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Juan Carlos aispuro

Great service and fast response, better interest than other companies,

7 months ago

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Clyde CJ Allen Jr

Everything was professional and streamlined. I would recommend!

7 months ago

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Margie Rosado

They work with you. There’s no extra steps and no hidden fee.

7 months ago

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Jaime Escandon

I received a quick and concise answer to my question. Great Customer Service!

8 months ago

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James House

it was simple at 76 yrs old even i had no problem and it was timely

8 months ago

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barbara stewart

It was very easy to do, and everybody I dealt with was super helpful, especially Madalena.

9 months ago

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Patrick DeGuire Chula Vista, CA

Amazing customer service. So thankful for your help with funds to apply to my debt consolidation.

10 months ago

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Stan Pugh

I liked the ease of the process and reps i talked to were courteous and professional.

10 months ago

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IAN SMITH LaBelle, FL

The application process was simple and the service was reliable, efficient, and responsive.

10 months ago

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Erinjean87 San Diego, CA

Used upgrade in a pinch. Was able to pay it off early without being penalized. Easy to use website.

10 months ago

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Judith Hults Indianapolis, IN

The process is very simple. No need for phone calls or faxes. Documents are sent via the web.

11 months ago

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Jerodrick Leavy Philadelphia, MS

I Love upgrade.. have been using them for years. Fast simple process. They give hope to when there is none!

1 year ago

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Mellissa Clark Palm Bay, FL

Gave me a loan when no one else would. Flexible payment options and reflects positively on my credit.

1 year ago

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Sophea Suon Jacksonville, FL

Filling out the application for a loan was ease. Customer service was very helpful and answered my concerns.

1 year ago

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DQ Española, NM

I applied in the late morning and received my acceptance the same afternoon. Funds were into my bank account the following morning.

2 years ago

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Michael crovkett Grand Rapids, MI

They help me out with a loan. Wonderful operators that are willing to go to extra mile for their customer.

2 years ago

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DrJoe Lebanon, NH

Upgrade is a remarkable company. Their credit card and loan products are a great value. I highly recommend them.

2 years ago

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Charles Chinda Edmond, OK

Every aspect of the process was easy and helpful. Thank you for the opportunity to rebuild my financial situation.

2 years ago

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Marty K Destrehan, LA

Getting my Upgrade personal loan was fast and easy. I highly recommend Upgrade for your financial needs.

2 years ago

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Michael Quaranta Henderson, NV

Very easy to do business with and you can pay it off early to lower the interest rates with out penalties

2 years ago

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B.Smith Sherwood, AR

The process is simple and really quick! They reward their customers when you establish a relationship with them!

2 years ago

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Jepheth White Fairfield, CA

I like that I had different loan options to choose from. Plus the ability to have part of my loan go directly to my creditors.

2 years ago

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Steve Laoyster Lebanon, PA

The application was very easy to get filled out and the wait time for approval was very short. Thank you!

2 years ago

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Sheila Turner Merrillville, IN

Experience was a great one Service was exactly timely informative step-by-step I never got lost in the loop

2 years ago

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Trucker Fort Worth, TX

I like that the company Took my loan serious and help me receive the funds I needed to make the purchase.

2 years ago

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janet simmons OK

Upgrade is great. My card is easy to use and manage and the loan I applied for could not have been easier.

2 years ago

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Monica Millan Woodland Hills, CA

Very reliable, fast service, I believe is the best company in p do business with when it comes to your finances.

2 years ago

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Kimberly Cooper Brooklyn, NY

I was pleased with the ease of submitting my request. Also the quickness of the delivery of the funds.

2 years ago

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shawn saadat Houston, TX

process was very easy and quick. like the fact I could do it over my phone and the approval was fast as well.

2 years ago

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Kristyn Wagner Crest Hill, IL

Needed a small loan to hold us over. The application process was easy and I got my approval quickly.

2 years ago

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Matthew Tippett Waldorf, MD

If I could give ZERO stars , I would Explanation I was given on why I could not open a checking account makes no sense. Especially when I already have loan. You lost a customer. I was planning on close out my current bank account. I will look else where and pay off my loan ASAP

2 years ago

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Danielle Cortez Vacherie, LA

I wish that I could split my payments semi monthly. It would help out a lot. The origination fee is outrageous but the process was quick

2 years ago

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Scott Vacha Louisville, OH

The simplicity of the process is great! Would have given 5 stars but I think you could have given a better interest rate.

2 years ago