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7.9

Overall Score

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Matthew Tippett Waldorf, MD

If I could give ZERO stars , I would Explanation I was given on why I could not open a checking account makes no sense. Especially when I already have loan. You lost a customer. I was planning on close out my current bank account. I will look else where and pay off my loan ASAP

2 years ago

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Danielle Cortez Vacherie, LA

I wish that I could split my payments semi monthly. It would help out a lot. The origination fee is outrageous but the process was quick

2 years ago

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Scott Vacha Louisville, OH

The simplicity of the process is great! Would have given 5 stars but I think you could have given a better interest rate.

2 years ago

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Lilia Moreno Valley, CA

Applying and being approved by Upgrade, in a timely manner was excellent! I will definitely recommend to others...

2 years ago Edited May 24, 2022

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James McDonald Plano, TX

Applying for a loan with Upgrade was easy and I was approved the first time around. Great rates and repayment terms.

2 years ago

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willis bradshaw sr Chicago, IL

Like the ease in which I received the money I applied for them loan and the ease in which I received the funds.

2 years ago

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Jack Kriener Temperance, MI

Very fast response from application to having our money,great rates overall experience was great.highly recommend

2 years ago

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Lisa Berry

3rd time I have taken loan with upgrade! Easy application, competitive rates. Money direct deposited within 2 days!

2 years ago

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James A. Greene Buford, GA

The Loan Application was simply and easy to fill out and Upgrade was quik in coming back with an answer

2 years ago

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mark hughes Beaverton, OR

The whole process was extremely quick and easy. When I did have to contact staff they were very helpful

2 years ago

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J. Amichia Los Angeles, CA

Simple, painless process. Answered a few questions and provided some requested information, and I was approved

2 years ago

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Michael Griffin

The process was easy and very fast. Great customer service when I needed it and it was easy to contact someone.

2 years ago

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Jeff Martin

Great loan experience. I was approved in less than 90 minutes. The funds were in my bank account within 48 hours.

3 years ago

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Yolanda M Bradford Warren, MI

This is great company to business with, no hassle loans. You know what your payment will be upfront.

3 years ago

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Renae Strandberg Surprise, AZ

They were friendly and great to work with on getting approved and the rates based on my credit is pretty reasonable

3 years ago

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Jacob Gonzalez Houston, TX

Easiest loan process and best interest rate I have ever experienced. Pleasantly surprised and amazed with Upgrade!

3 years ago

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René Lockhart

Getting a loan with Upgrade was the quickest and easiest experience I’ve ever had! I would definitely recommend!

3 years ago

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Ralph Rivera Santa Rosa, TX

The whole process was very easy, when it came to submitting the necessary documents. Customer service was great!

3 years ago

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Desara Stapp North Richland Hills, TX

They made it very simple and straightforward. I needed help as I had an operation and they came through!

3 years ago

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Brittany Fairfield Urbana, IL

Easy application process, quick turn around time for both approval AND getting my funds. Fantastic company!

3 years ago

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Willedtra Griffin Westland, MI

They were very helpful in keeping in contact with me about my loan and it was a fast and easy process

3 years ago

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Donald Hart Henrico, VA

Upgrade was recommended by Kredit karma to help me establish some credit. The process was simple and efficient

3 years ago

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jonialosi@yahoo.com Philadelphia, PA

I had a great experience with your company had questions about my loan and your customer service was excellent

3 years ago

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Angel L Sierra New Cumberland, PA

Very good experience, in a short time everything was approved and deposited in my account great job.

3 years ago

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Carlos Enrique Aponte Middletown, DE

Very efficient, easy process. Gave me the ability to consolidate debt and get back on my feet again.

3 years ago

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George Lipscomb Loganville, GA

Too much back and forth, on occasion difficult to talk with a person, the process was very different than it’s advertising, took almost 4 weeks for a decision.

3 years ago

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Jack Beaty Chicago, IL

Very simple and easy process. Money was in my account very quickly. Very satisfied. I highly recommend

3 years ago

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Denise Smiarowski Rocky Mount, NC

Very difficult to contact waited almost an hour several times. Don't like the fact you are forced to join penfed to finalize the loan. Website is difficult to navigate

3 years ago

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Richard Johnson Cleveland, OH

They were fast and efficient. The money was in my account in a business day and I was able to handle business!

3 years ago

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Xavier San Antonio, TX

Upgrade is amazing! Easy no hassle application. Received my loan in 2 days. I highly recommend them!

3 years ago

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Matt Scottsdale, AZ

The process was quick and easy. The funds were available in a day. Very appreciative of what Upgrade did for me.

3 years ago

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Scott Sparling Lancaster, CA

The loan process was extremely simple. The customer service was top-notch and I would highly recommend Upgrade!

3 years ago

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Cherrie Mooers Meridian, ID

Upgrade was quick and easy to use, they had great communication and loan was received sooner then expected

3 years ago

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Joe Johnson Denver, CO

I wanted to consolidate some debt. The service was fast and friendly and Ihad my funds in a few days!

4 years ago

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Bogdan Mihail New York, NY

Very nice people and helpful with the process for getting the loan and submitting the necessary documents

4 years ago

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Kathy Armijo Rio Rancho, NM

I did not experience any problems or issues. I did not feel rushed to complete and the process was easy.

4 years ago

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Jason Sutherland Georgetown, TN

Easy and hassel free. Received funds quickly and the staff I talked to was extremely friendly and helpful.

4 years ago

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Randy Bowman Tustin, CA

Quick and easy. It is the second loan that I have taken out with Upgrade. I am credit card debt free.

4 years ago

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Sasha Goriounova Chapel Hill, NC

The funds arrived quickly after approval. Some delay with approval, but that's not unexpected at a time like this.

4 years ago

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William Cameron Taylor Norcross, GA

So easy and straight forward to get application reviewed, approved, and money sent directly to my account!

4 years ago

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Ashlynn Vaughan Detroit, MI

Super easy process, loan rate was low percentage. Glad to have all my credit card payments lumped into one.

4 years ago

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David Raidman Fairfax, VA

My experience with Upgrade was great. Very quick and easy process. I had funds in my account within days.

4 years ago

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Dan Grand Forks, ND

The setup was easy and didn't take too long. Overall customer service was okay and within a couple of days everything was ready to go.

5 years ago

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Moe Myrtle Beach, SC

Easy . Quick . Sample . Excellent job . I recommend to any one with average credit scores looking for a loan

5 years ago

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Tim Winston-Salem, NC

They were amazing, applied on line, the next day we had our money. No hassle. We are very pleased,

5 years ago

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Timothy Baker Rocky Mount, NC

My experience was great. Made my loan go so smooth and easy no problems. Got my money quickly in two days.

5 years ago

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Israel Z. Las Vegas, NV

Quick & Easy. I applied and in less than 48 hours I was approved and money was quickly deposited into my account. Thank you Upgrade!

5 years ago

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Carolyn S. Stillwell Henderson, NV

Good rate. Well organized approval process. Quick approval and funds. Would recommend this lender to others.

5 years ago

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Laurie Charlottesville, VA

Process to apply for loan was quick and easy, payment options very reasonable, received money in 3 days

5 years ago

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Dan Davenport Spring Hill, FL

Everyone was very polite. The response to the application was prompt and they answered all my questions.

6 years ago