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8.1

Overall Score

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Stanley Ohler Albion, MI

My experience was pretty good. Customer service was good and they treated me with dignity and respect. Also like the fact that you don't require a lot of paperwork.

7 years ago

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Sandra Mears Crozet, VA

Process smooth and painless. Everything explained cleared and backed up with documents on line to read. I’m very happy. Customer service is professional and courteous.

7 years ago

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Russell W Hollywood, FL

I had a pleasant experience. The process was quick, easy and hassle free. I got approved for my loan in a day and received my funds in 2 days. The only negative is the origination fee, it's kind of steep.

7 years ago

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Michael Polk Wenonah, NJ

I am very pleased with the service that I received. The process was very quick and easy. I would definitely refer Upgrade to my family and friends.👍👍

7 years ago

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Priscilla White Cincinnati, OH

Though this is an online company the willingness, knowledgebase, and availability of the customer service department helped make this an effortless process.

7 years ago

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William mcinnis Oxford, FL

Very simple to do the paperwork follow the simple steps very easy really amazing people expedited very quickly I'm so pleased that I chose your company

7 years ago

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gerardo torres

Quick and easy, in and out, quick approval

2 months ago

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Danielle F

Fast process and great service. Glad I had applied

3 months ago

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Amanda Toney

The process to get a loan was very quick and painless.

3 months ago

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Robert Koehler

No prepayment penalty, saving interest on loan

3 months ago

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Ida Hernandez

Everything was a great experience thank u

3 months ago

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Lisa Cato Lake City, FL

I cannot say enough good things about Upgrade. The rates are fair, affordable and the terms are flexible. I loved the no hassle application process and the quick turnaround on the dissemination of funds.

3 years ago

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SHAN S Kings Mountain, NC

What I liked most was how easy it was to link my bank account to get approved. It was hassle-free and convenient. I was able to pay my phone bill and the pay back process was weekly that helped majorly to make on time payments.

3 years ago

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Reese Pleasant Grove, UT

Upgrade gave me a loan when other people wouldn't. The rate is reasonable and I was treated with courtesy and respect. They give you helpful information to improve my situation and to help get better rates in the future.

7 years ago

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Rosa Castillo

It was easy and everything was explained as I went through the process.

4 months ago

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rocio gutierrez

The process was smooth and straightforward with no hidden fees.

5 months ago

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Rebecca Lynn

Fast and simple, easy to work with. Everyone was extremely nice. It was a pleasure.

8 months ago

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Melinda

Amazing didn't take long at all. That's what I'm talking about fast approval!!! Can't wait for an increase Lol!

9 months ago

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Spanky

Easy from start to finish! Great interest rates!everyone very friendly and had answers to my questions!

9 months ago

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Kenny4Me

I have been very pleased with the process from start to finish. Very easy to apply and you receive your money quickly.

9 months ago

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Deb Montalvo

Quick, easy and safe. Not my 1st experience with Upgrade but my 1st choice to come back to when needed.

11 months ago

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Sam Aina

The easiest process I've ever gone through for any type of loan! Outstanding procedures. Outstanding service!

11 months ago

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Angie Roberson

The Representatives are very professional, knowledgeable and polite. Excellent customer service! Thank you for a job well done.

1 year ago

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Bonney Johnson

I highly recommend Upgrade. The process was so easy. They have the best rates in comparison with many other companies. Thank you!

1 year ago

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Charmel459

The easy application process I also opened a checking account but the system won’t let me fund it No explanation as to why.

1 year ago

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Amanda Crosby

Easiest loan process ever! I submitted my application and was approved within hours and had my money in 48 hours! Highly recommend this company!

1 year ago

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Erniesha Constance

Easy to manage to apply....I also had to call and the representative I spoke to was very courteous and answered my questions appropriately.

1 year ago

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Maria Johnson

Everything was to perfection. I couldn’t believe how quickly I hot this loan and how quickly payments was made to the lenders .

1 year ago

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Thomas Nguyen

Needed 1k for an emergency at home but multiple loan companies were charging me 300+% interest for 36 months. Only Upgrade gave me reasonable terms.

1 year ago

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Michele Fay

The process was very easy to follow. I had some issues using the camera on my phone, but eventually figured it out. Learned something new!

2 years ago

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NICK SMITH

Easy to work with and directions were clear and understandable. Persons I spoke with were clear and business-like. Everything went smoothly.

2 years ago

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Cristina Rodriguez

Quick on know if I got the loan or not. Life saver on quick deposit in the back once approved. Good automatic payments.

2 years ago

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LA Jollie

Super simple process — was surprised how easy the approval process was. Quick deposit and easy to understand terms and payback options.

2 years ago

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Francis Di Ienno

I was really impressed how quickly the loan was processed without the hassles that come with excessive paperwork and verifications.

2 years ago Edited November 19, 2024

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Christopher Lenz

Very quick and efficient work getting a loan. Much better offer from any company I looked at. I would suggest Upgrade to anyone!

2 years ago

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Tom Carlucci

Great terms on the loan . The website is very easily navigated answered all the questions I had easy fast and very convenient.

2 years ago

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Stan Leffew Denver, CO

Very easy to work with, and fast. Repayment is also easy since you can set up automatic payments. Good Company to work with.

2 years ago

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Madeleine NOUTEYA-JACKSON Upper Marlboro, MD

It was very quick and simple. I requested the money. No headache. Before i knew it i was approved. Money was deposited to my account

2 years ago

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Tana Tuggle Phoenix, AZ

I must say that after you are approved, you will receive your funds in 2 business days. I did not like the fact that you have a Loan Origination fee deducted from the amount that you were approved for.

2 years ago

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Scott Reed Medford, OR

Easy to start the application process and fast decision on the application. I just started so let's see the rest of the process.

2 years ago

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Steve B

I can't complain at all! I applied and provided my information and just like that the money went where it was supposed to in 4 days.

2 years ago Edited June 28, 2024

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Jerry Bentonville, AR

Upgrade lines of credit, are another great company. They gave me credit when I first came out of bankruptcy and have been a valued customer since

2 years ago

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Tobi Carl Temperance, MI

At first I rec’d an email that I was not approved for a loan, so I moved on & found one with my credit union. Then next day, I was all of a sudden approved. The next 10 days I got inundated with several emails telling me to finish my paperwork. Even after I called and said I had gone in another direction. Then they sent me the money anyways. Had to decline thru my bank and still the emails kept coming. My next email was telling me my terms and my first due date. Crazy.

2 years ago

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Johnnie W PhillipsGlove Dallas, TX

I was very pleased with the quick response for my loan app. I love the service that I received. Greatly appreciated!!!

3 years ago

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corey G blevons Sheboygan, WI

Never heard of this company before, very easy application to do. Got reply super-fast and the loan was deposited in my account the day, impressive.

3 years ago

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Scott Gillentine Winston-Salem, NC

Loan process was easy and approval was fast! It's a great and affordable way to consolidate those high interest rate credit cards.

3 years ago

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Cyril Tyson Powder Springs, GA

It was a very easy and quick process. I like the technology of the process. Also their customer service support was knowledgeable and polite.

3 years ago

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Shakia L Morristown, NJ

Very quick and straight forward. The agent I spoke with was very friendly and explained the process. I will definitely recommend. Thank you.

3 years ago

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Carrie Ranges Gilbert, AZ

Only thing I was not aware of was the fees being high. Other than that, very easy to apply and received the money within a couple of days. Very pleased!

3 years ago

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Jan Heath Nashville, TN

The process was exceptionally simple and fast. Much faster than I expected. I would definitely recommend this company to anyone looking for a loan.

3 years ago