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7.9

Overall Score

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Sharon Minneapolis, MN

The application process was quick and painless. Your online application process was very straight forward. I spoke to one of your reps and he was very helpful. I give you a rating of 5 out of 5. Sharon Olund

5 years ago

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Mark H Potts Williamsfield, IL

Very nice...easy application process and appears to be easy to use. I like having your credit data monitored as well. I feel that Upgrade could have been a little more up front with their insistence on having your payments automated. I prefer to make them myself.

6 years ago

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Melissa Cedar Park, TX

I was very pleased with their professionalism and performance. The loan application went smooth and their representatives responded promptly. I would recommend Upgrade for your loan needs.

6 years ago

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Steven Nguyen San Diego, CA

The loan application process is not complicated. I couldn't believe how quickly I was approved and I received the money fairly quickly. Their rate is very competitive. The company deserved the five stars!

6 years ago

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lisa c stanley Pittsboro, NC

To pay off credit cards . Got approved in 3 hrs. Received money in 2 banking days. 4 stars because the origination fee was higher than I imagined. Did not know the amount until after loan was approved and funds were "on the way".

6 years ago

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Zach Meiborg Roscoe, IL

Very easy to deal with except the verification. Needs to be mobile friendly with gmail on apple. Was out of town with no access to a computer and it slowed down funding by a full week. Was super easy to use through GH Financing, I hate shopping banks.

6 years ago

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S Reid Maplewood, NJ

The process was absolutely quick and painless! I was shocked of how quick every thing went from applying to funds in my account. I am absolutely satisfied and will work with you again when I need a loan!!! Thank you!!!

6 years ago

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Waldon Thomas Hixson, TN

Process was extremely quick and easy was extremely pleased with the quick deposit to account certainly gives a sense of relief from debit and an escape from high interest rates

6 years ago

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Lynne Woodland, CA

It was very quick and easy to apply for this loan. The decision was given within 24 hours and the funds were also dispersed within a few days. The Upgrade employees that I interacted with were very professional.

6 years ago

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Hector Morales Miami, FL

Haven't had much interactions as of yet with your institution, but do greatly appreciate the promptness in processing my application -- handled very quickly....awesome. Thanks!

6 years ago

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Carol Saint Charles, MO

It was very good. My only complaint is that no one mentioned the 5% fee before the loan went through. I was very surprised when saw the amount that was deposited in my account. I then read the flyer I was sent and found the fine print at the bottom on the back. I think that that should be printed a little larger toward the top on the front of the flyer. Otherwise you would have had 5 stars.

6 years ago

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Binh Nguyen

best company I love it thanks will refer to all my friends

2 months ago

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Curtis Lewis

satisfied over all. Great customer service

2 months ago

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Yvonne Mack

Very quick and fast service will use again

2 months ago

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Sandi Pirrelli

Excellent service, quick responses. Highly recommend.

2 months ago

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Robin Jordan

Quick and easy! Application process is very easy. Funds deposited within days

3 months ago

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Marie

I like that they always had a way to help me get the money that I needed.

3 months ago

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Cam Hall Richmond, VA

Upgrade is a cool up and comer with a shiny start-up feel, but it can feel disjointed. As an account holder and even a recipient of one personal loan I'm still offered personal loans as if I'm a new customer and when I applied for the personal loan none of my bank account info transferred over. Account management is simple and easy, but overall it feels like they're still figuring it out.

2 years ago

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gricel valdez AZ

Upgrade was the first loan company I went to for a bill consolidation loan. They advertised low rates, fast approvals and easy paperwork. They did everything perfect. Customer service was excellent. The turn off was all the paperwork. Everytume I thought my loan was done it was " we still need this" or "were missing that." They were very thorough so if your in a hurry these people aren't the ones. If you can wait the rates and fees are worth it!

2 years ago

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Alice Kirchgatter Los Angeles, CA

Upgrade is amazing! The process for pre approval didn’t impact my credit and that was a big deal for me. It was such a breeze for the approval and I received my funds the following day. Their online system makes it easy to understand as to where you are with your loan. I highly recommend upgrade if you are needing extra cash for whatever reason.

2 years ago

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Ted Johnson Pleasant Grove, UT

I recently did a loan with Upgrade and it was easy to do everything online. The step by step process was easy to navigate and they gave me quick feedback on the decision. The interest rate is a little high, but fits perfectly to what I need and can get right now.

5 years ago

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mike Latino

I have been a member with Upgrade now for 3 plus years and I’m very satisfied with the service.

4 months ago

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Inorita Aguilar

It is amazingly easy process. I got my money the following day. I am so thankful for this company.

5 months ago

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deadcolt40

Ease of use. Quick approval process. Not as found of the extremely high interest rate seeing's that I never miss a payment.

7 months ago

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Terry Morgantown, WV

quick service . it was like no other. i even gave my friends my link and i have never did that before.

8 months ago

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Cristina Rodriguez

Quick on know if I got the loan or not. Life saver on quick deposit in the back once approved. Good automatic payments.

9 months ago

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LA Jollie

Super simple process — was surprised how easy the approval process was. Quick deposit and easy to understand terms and payback options.

10 months ago

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Francis Di Ienno

I was really impressed how quickly the loan was processed without the hassles that come with excessive paperwork and verifications.

10 months ago Edited November 19, 2024

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Vickie Hernandez Cervantes Charlotte, NC

I am so grateful for the timely processing and transfer. Your company has been a great source of financial stress relief. I would highly recommend Upgrade to anyone.

1 year ago

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Jeffrey Ballard Erie, PA

I applied for a loan and thought that I had it filled out right, but I didn't. I called them and they walked me through all of the areas that I had missed.

1 year ago

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lacey jo Ocala, FL

Getting an upgrade loan was an easy process, from applying to making payments back on the loan, upgrade makes it super easy and painless. Customer service is super helpful.

1 year ago

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Tracy Wilkerson TN

I like the convience of the loan application and quick response of the loan requested. Though I have another loan through UPGrade with excellant standing and was hoping for a better interest rate

1 year ago

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Shannon F Sparks, NV

Took me about 5 minutes to apply for a new personal loan. Approval received in 30 mins and was funded the next business day. Very satisfied with Upgrade up to now.

1 year ago

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fk osi Sacramento, CA

The loan process was very good; fast and easier; did online loan application on Sunday ; money in my account my Tuesday morning without interacting with a customer service representative

1 year ago

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Audrey Studivant Raeford, NC

My loan experience with Upgrade was exceptional. The loan process was short and I received my loan within 24 hrs. I'm a very satisfied Upgrade customer.

1 year ago

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paul zywicki Yampa, CO

It was very easy to apply The response time was excellent The money was in my bank account when they said it would be Definitely put the app on your phone

2 years ago

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Sylvia Sanchez Fremont, NE

The application process was very easy to do, my agent was very knowledgeable and made the process easy. I had my loan in deposited in my account in 1 and a half days. Highly recommend.

2 years ago

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G. Daniels

Applying for the loan was an easy process. Upgrade provided several loan options to fit my budget. They paid off my creditors within days of approving my loan.

2 years ago

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Wendy Culpeper, VA

Upgrade is the greatest personal loan that I have ever gotten. It was easy to apply, found out quickly and received my money the next day. Upgrade is amazing!

2 years ago

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Cathy Bryner Newville, PA

Simple application process and fast delivery of funds into my account. Explained the process and flexible payment dates! 100% recommend to my friends and family!

2 years ago

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JP Houston, TX

My overall experience is pretty good. It was a bit of long wait for the process but we got it done. I am thankful for them, I have paid off all my bills.

2 years ago

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LaDonna Dehoyos Chicago Heights, IL

I was pleased with the process of the loan application, However; I'm very upset that this affected my credit as before applying for the loan, it stated that my credit score wouldn't be affected.

2 years ago

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Rebecca Richardson Houston, TX

Quick efficient processing of applications and clear directions. Thorough and user-friendly communications between lender and customer, friendly service and no fuss.

2 years ago

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Melissa Prairie Grove, AR

This was the quickest loan approval I’ve ever had! Super simple and great experience overall with loan amount and showing of estimated loan payments.

2 years ago

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Beverly Woods Cleveland, OH

Just when I thought I couldn’t get any help I found upgrade, it’s been really helpful, an easy access to solve financial stresses, I feel it’s my second breath!!

2 years ago

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Ronald Howerton Jackson, TN

I like the fact that it was all done on line ,no meeting anywhere or waiting for an answer quickly done in a matter of minutes,thanks again…great streamline loans …

2 years ago

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Kalleb Wilson Philadelphia, PA

Process was si.ple and easy and I liked the fact that it was incentivised with direct payments.. so many people I've known have taken loans to consolidate debt just to use it and go in more debt

2 years ago

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Matthew Giannette Alexandria, VA

Easy to work with. I personally like live people on phone. However, internet application & email is ok. I truly need a loan a bit larger to have more funding for business advancement, more equipment & such.

2 years ago

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Thomas Rooney Cape Coral, FL

The process was quick, easy, and approved within two days. The funds were deposited one day after approval. I would suggest Upgrade for any future persoanl loans.

2 years ago

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Felicia Bady

My experience with upgrade has been good form day one process and approve within min the young lady who assist with my account she was great my account was approved and my bills and fund was in my account within days my debt card took long 7 day other then that happy bout my decision with up grade

2 years ago