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8.1

Overall Score

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Amanda Toney

The process to get a loan was very quick and painless.

1 month ago

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Ernest Johnson

As a person with previous lending history with your company, I appreciate the variety of loan options and terms. As a person with previous lending history with your company, I would think that the process could be streamlined a bit.

1 year ago

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Susan Neil

The entire process was simple and very user friendly.i had a question and sent an email to customer support. It was promptly answered and provided me with the information I'd requested. I applied early morning and the funds were deposited into my account by close of business.

1 year ago

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Jeani C

The loan process was quick, easy and painless. Everything was handled electronically and I had my funds the next day. My credit score went up as well, since I used the funds to pay off high interest credit cards. I recommend checking Upgrade if you need a consolidation loan.

1 year ago

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Gabriela De La Cruz

I like that every question can be answered on your app. Need to change the date of billing? No problem. Need to change acct and auto pay? No problem. Need to make a single payment? No problem. Need to pay it in full? No problem.

1 year ago

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Juakenya Ball

This is my second time doing business with this company. Everything went very well. Customer services was wonderful. The young lady was very professional and knowledgeable. I’m glad they agreed to continue doing business with me.

1 year ago

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Eric Powells

I would like to take the time to thank Upgrade. I was about $10,100 in credit card debt. It’s giving me a fresh start. They sent me the money to pay off my credit card debt and I have a low monthly payment that I can afford.

1 year ago

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Jeanette Storie

The application process was very easy! It offered me several different options as far as length of loan, payment amounts and interest rates. The approval was very quick, and they directed funds exactly where I wanted them to go.

1 year ago

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Janicea Tandy

This is my 3 loan from Upgrade the Application and process is so easy , the money I need was in my Account within forty eight hours . I had a question about my loan. I called into customer service. The representative was very friendly and Knowledgeable Giving me the correct information I needed . On the schedule from 1-10 definitely a ten ,

2 years ago

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Randy D.

The application process was very easy to navigate. The instructions for completing the application were very clear and concise. The interest rate was good, and the terms made it worthwhile. I haven't experienced the loan repayment function, but I feel it will be a continuation of the wonderful service so far.

2 years ago

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Linda McGill Lorton, VA

Great personalized communication and follow-up by assigned loan officer. This is by far the best application experience with a lender. Approval was smooth, fast, and easy with no unnecessary hassles compared to most other lenders.

2 years ago

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Captanker Russ GA

This is the most hassle free and dependable loan company on the web. Their website keeps all your information in one place and it’s easy to track. The card offers decent rewards and a reasonable interest rate. Two thumbs up.

2 years ago

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David West Burlington, KY

Unbelievably easy, filled out the application and the money was disbursed the next day. I already have another loan through Upgrade and that one was just as simple. This will be my first stop if ever I need to take another loan.

2 years ago

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Johnny Palm Coast, FL

Finding the Upgrade loan website was the most comfortable experience to deal with. I have been Searching the Internet for credit card and personal loans for quite some time and Upgrade jumped out and made me feel like I was understood from the get go. If anyone wants to make their financial goals become realistic without all the guess work then Upgrade is the way to get started.

2 years ago

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Leslie L.T. Marrero, LA

The process was quick and easy. I was approved for a debt con loan 1st, however the system would not accept the creditors information to be paid off. I had to do a personally loan. The difference between the two loan was the interest rate. Over all the process was still very quick and easy to do.

2 years ago

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sarah healy Hawthorne, CA

Easiest process ever. Paid off 2 high interest cards in full, payment sent by Upgrade, the rest deposited in my account in less than 48 hours and I paid 3 more myself. Saving so much money and my payment is more than half of what I was paying my cards directly. Thank you!

2 years ago

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Jen McCullough

I wanted a way to consolidate debit and pay it down at a reasonable rate. I was skeptical about the process but Upgrade made it very easy from the application to payout process. I am still new to this but am excited to get better control of things with the help of Upgrade,

2 years ago

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Daphne Thompson Rockville, MD

My loan process was seamless, I searched for the best rate possible and found it at Upgrade. The swift process and professionalism that I received from start to finish was excellent. Thank you Upgrade for assisting me at my time of need as well as making this process seamless. If you need a loan! you need UPGRADE

2 years ago

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William D Howell Sr Tavares, FL

This is my second Upgrade personal loan and I have nothing but good things to say. The application process was easy and I was approved and my money sent to my account very quickly. I have never had any issues with Upgrade and will continue to use them in the future.

3 years ago

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Brent Carter Cedar Hill, TX

I was skeptical at first, since it was all done online without any contact, but was very easy and painless to get a loan to help consolidate my debt into one payment. Interest is high, but it was just as high as my credit cards. Is a great option for debt consolidation loan.

3 years ago

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Charzy01 Kalāheo, HI

Convenience and ease of application process. Once approved, funds were so quickly available. One improvement to recommend would be more options in paying off personal loans with companies or banks as the options available were limited.

3 years ago

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Matthew Ayers

The loan approval process could not have been easier or quicker. I was pleasantly surprised and very impressed with how easy the process was. Definitely not what I’m used to working with when with big banks and other institutions. It was actually an enjoyable process.

3 years ago

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fran Perrysburg, OH

a great grand child showed up for Christmas. he lives in Iowa with his mom and i hadnt seen him in 4 and a half years so i needed money for his gift. the other great grand children had many gifts but he had a few. the money did not get into my account till after Christmas.

3 years ago

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Brenda Email Fayetteville, NC

We have been with upgrade for awhile now. Three loans total. The first one was a little over the top with verification , but this better with each loan -Understandably because fraud hampers us all. The staff is friendly and the service is quick.

3 years ago

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Stephen A. Smiarowski Rapid City, SD

Everyone I spoke with was helpful and knowledgeable in their job. The Upgrade team made the loan process easy and fast. I was walked through all the steps I needed help with. Everything was accomplished using a smart phone. Upgrade worked with me, and is working with me to achieve financial health. Go to Upgrade first. Stephen A. Smiarowski

3 years ago

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Ashley Morgan Antigo, WI

Quick and easy to apply for loans. Never had any problems and any concerns were quickly addressed by customer service. Paid off my first loan early without complications or hidden fees. Applied for my second almost a year later, was approved and funds dispersed in a few short days. Appreciated the reliability for a family vacation and now preparing for the birth of our next baby.

3 years ago

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Yvonne Tangang Jefferson, GA

My experience with Upgrade was very smooth and professional. I applied for a loan on a Wednesday and by Friday I had the money in my bank account. My only thing is that my payment was due the very next month, it would have been good to give a month or two of grace period.

3 years ago

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Cynthia Saludo Los Angeles, CA

Upgrade is a legit, reliable, and safe company to apply for a loan. Funding is fast as soon as approved and requirements are met. I’m so grateful to receive the money via bank account transfer to pay all my credit card bills. A life saver. Will truly recommend to friends and family.

3 years ago

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Shirley A. Martin Houston, TX

Applying for the loan was almost simple, I was and still am having problems with getting into and changing my password. I follow all the instructions and still get your information is incorrect. I have no idea what my loan /account number is, and I am very uneasy not being able to check my account file when I want to! This is my FIRST time dealing with this company!!!

3 years ago

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Russell Williams TN

I searched for personal loans through several different lenders, I was drawn to Upgrade through the ease of application, their quick response and service. The whole process was easy and efficient. I would recommend Upgrade to anyone needing a loan. Very professional, a pleasant experience.

3 years ago

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Jay Fort Lauderdale, FL

The company made it absolutely easy to apply. I posted the requested document and within two days I was informed that the loan was approved. Within 2 days the money was in my account and within a week all my outstanding balances were covered.

3 years ago

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Paige Spivey Columbus, OH

This was my first personal loan and the application process was super easy and fast. I submitted the necessary documents and had my money the very next day. Would highly recommend to others looking to take care of credit card debt.

3 years ago

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Andy Sosenko Lorain, OH

Good experience dealing with Upgrade. Was a little misleading, thought it would have went much quicker with pre approval. Also should have asked for all information needed at one time, instead of keep having to submit info multiple time.

3 years ago

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Linda De Marco Brooklyn, NY

The application was very simple everything was explained and documented fast and easy. Didn’t have to wait forever loan was approved immediately and was sent fast. People there are very helpful I would recommend upgrade to anyone who needs a loan

3 years ago

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Joaquin Montez Broomfield, CO

I really like that they offered me a loan based on my credit and not having to have collateral as well. The process only took a few days which was very nice. The loan helped me to pay off a couple of credit cards for me and my wife to lower a big chunk of our monthly bills

4 years ago

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Angela Scott Mount Holly, NC

Getting my loan was such an easy process and layout was quick. My credit score jumped up 40 points after paying off my credit card and paying most of another one off. I will also be saving money every month. I am very pleased. Thank you Upgrade for peace of mind!

4 years ago

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Justjack Pittsford, NY

Upgrade’s loan approval process was quick and easy and I also felt, thorough. The loan amount I was approved for was comissariat to what I required and what I was qualified for. Their web site was easy for me to setup autopay. I’m very satisfied.

4 years ago

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Tracy Colby Mesa, AZ

The aspect that Upgrade is willing to take a chance on me right after a bankruptcy gave me hope. I am only giving 4 stars because the loans are at 25% interest. I understand the reason and as time goes by, the interest rates will come down as I demonstrate my payment history and Bility to handle my credit situations. Upgrade has been kind and respectful in all dealings with me. Great company!!!

4 years ago

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Bonnie Camarena Lancaster, CA

This company was the fastest working business that I have ever dealt with. From the online application to submitting documents. It was all done in less than 10 hrs. In one day the loan was funded. Seamless! I am very impressed.

4 years ago

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Rhonda Johnson Minneapolis, MN

Upgrade was so easy - I applied one day and within hours the paperwork was complete. Since I applied on a Friday, my funds were available on Monday. If I had applied during the week, it would have been available the following day. Amazingly easy! One of the best loan experiences I have ever had.

4 years ago

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A B Minneapolis, MN

The application process was easy and the terms were spelled out accurately. I did reduce the rating due to the process following the application. Communication via email was cumbersome and the approval process was slower than anticipated. At one point, I feared that Upgrade might not be a real lending firm and my personal details were compromised. Luckily my fears were put to rest and the loan was funded after a week or so.

4 years ago

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Judyann Kubiak Shrewsbury, MA

Looking to lower my debt at a good rate and found it with Upgrade. Process was quick and effortless and even received a lower rate when I opted to have my debt paid directly from Upgrade to my credit card company. Received funds in a short period of time and now hoping to get my finances on track and save for the future. Thank you Upgrade!

4 years ago

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Anthony Las Vegas, NV

The process seems to be improving. Whereas last time I applied for a loan, it took weeks to successfully process, this time required less than a day. The only issue I had was that it took over a week to fund the payoff of another loan I had. In retrospect, I should have just taken the money and paid it myself. It would have been faster... All in all though, this was an easy and fairy efficient experience. I would do it again if necessary.

4 years ago

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Valerie Reed Clementon, NJ

I cant believe how simple and quick the process was. At one point I had a question so I called customer service. The representative was patient and kind. She was knowledgeable and able to answer my question without hesitation. Uograde is a blessing. With the consolidation loan I was able accomplish my financial goal.

4 years ago

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Kristine Polese Edison, NJ

I feel like I can finally take a deep breath, knowing I took control over my debit. This was the easiest process to do and turnaround time was excellent. I can’t say enough about how much I would recommend upgrade. Thank you just doesn’t seem enough.

4 years ago

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Sandy Pierantoni Round Lake, IL

Upgrade was phenomenal. The application process was easy, transparent and quick. And in a blink of the eye, I knew my approval status and the rate I would receive. They were equally quick in getting my items paid directly with great communication. I am highly impressed and fully recommend them.

4 years ago

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Linda Xiong Sacramento, CA

I find the experience to be easy. The only thing I want to mention is that when I had the debt loan send payments it took awhile for my cards/bank to receive the money but there was nothing to let me know that “hey, it’s still processing so don’t worry”. I do know that there was a description stating it will take a few days but nothing on the daily. Not a big problem but, just some feed back. 👍🏻

4 years ago

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Horton PhD. Indianapolis, IN

This personal loan was done in an efficient, thorough, and quick manner. The cash requested was deposited in my bank account to pay off one of my credit cards. The interaction via email has been outstanding! Please continue with your excellent customer service! I am well pleased with the service the company has provided.

4 years ago

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Rosa Germosen East Providence, RI

Upgrade was one of the first companies that gave me a chance, took a loan and paid off some debts and I felt so relieved, so thanks Upgrade. Now I took another loan now , hoping to pay back soon. Great people, I would recommend 100%

4 years ago

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Phillip Boutwell Mobile, AL

Best loan company ever . Easy process to apply and almost as easy approval. I now have 2 loans with Upgrade both with low monthly payment s . The help when I needed it . Will be a customer for life . Thank you Upgrade for the help!!!!

4 years ago