Best Company Guarantee Upgrade Logo

Upgrade

star star star star star

7.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Calixto Delgado

I had applied to my bank for a consolidation loan two or three weeks before and was given a ridiculous interest rate and a lower amount than I requested. And it took days to find out any information on my loan. I took a chance with upgrade and in 24 hours had approval and money in the bank, within 48 hours my credit cards were paid off. And also my interest rate was more than half of what my bank had offered. I am very satisfied .

2 years ago

check_circle

Review Source

star star star star star

Cola Henrico, VA

Upgrade is good as long as you pay your payments on time it was a good decision for me to use them even though the interest rate was high I still love them and I thank them for the opportunity to give me the credit that I need it to handle my business that I needed to be done the experience was awesome and still is awesome and I'm still using them. Thank you Upgrade

2 years ago

check_circle

Review Source

star star star star star

Veronica Durham Mechanicsburg, PA

I receive the offer in CreditKarma. I hesitated to review the offer, but Im glad I did. Interest rate is acceptable, the process was fast. Upgrade fulfill what was offer! Better than a regular bank, no stressful paperwork, easy to apply, funds were deposited as promised in 2 business days. Great experience to me and helping with my finances. I recommend Upgrade

2 years ago

check_circle

Review Source

star star star star star

wassup network Orlando, FL

In one instance I needed to finance an emergency roof repair. Thankfully, I was approved in minutes and my loan was I. My bank within 48 hours. After a year of on time payments, the next year my ceiling caved in from a/c condensation. Again Upgrade financed my home repair. Affordable payments helped me save my home. Upgrade is a valuable resource!

2 years ago

star star star star star

Beatrice Mahoney Holly Springs, NC

i found Upgrade by accident and it was the best thing that could have happened. I applied for a loan for a much needed work truck. I had my funds in the bank within 2 days.Fastest and no fuss loan ever applied for and received.I am truly thankful to Upgrade.So you know,we found a truck within my loan range and came home with it today.we are very happy and it's thanks to Upgrade.

2 years ago

star star star star star

cecigilbert25 Arlington, TX

I currently have an Upgrade card with a $4k balance. When I received a preapproval for a loan (cs 643) and credit card balances that exceeded $20k, I was really hesitant because I didn’t want a hit on my credit then receive a denial. After a couple of weeks, I applied and was immediately approved for $20k loan. Had I know it was that easy, I would’ve applied for slightly more, but I paid off 4 of my high interest cc and my Upgrade card. With such a low repay amount for the loan, I can double up & pay if off faster. Thank you Upgrade!

3 years ago

star star star star star_border

Thomas Keith Fort Mill, SC

Overall very good experience. The one strange thing is that I didn't know that the loan was being funded by the Pennsylvania Credit Union. So, the funding could have occurred much earlier than it did. I kept checking the website, and it kept asking me IF I wanted to join the Pennsylvania Credit Union, and since I don't live in PA, I have no need of that. I even called Upgrade, and was told "everything was in order and the loan should be funded very soon. Only later did I call back again, and find out that in order to get this loan, I needed to join that credit union. And it had a $20 fee to start, but the rep said that Upgrade would cover it. So, my recommendation is that when you have an institution funding a loan, that you clearly state that the consumer MUST join in order to get the loan. And note that any joining fees will be waived. That would speed the process up; cut down on customer service phone calls, and the consumer would appreciate it.

3 years ago

star star star star star_border

Joseph King ,

My interactions with their employees have been positive but their loan sign up system seems a little clunky. I applied for the loan and signed up for PenFed on December 21st. I received a call from Upgrade around December 30th thru January 2nd who advised my sign up for PenFed sign up didn't register and the person I spoke to said they would update their system. I received another call on January 5th about the same issue and was advised that this time it was noted. The funds finally cleared on January 8th. The calls weren't unpleasant and their employees were helpful, but it appears there could be some issues with capturing all the relevant information at the time of sign up.

3 years ago

star star star star star

Donnette New York, NY

I like upgrade because it gives me a chance when nobody will a chance to consolidate my credit cards that was killing me . The process is easy and fast , And it gives me a completely Lay out about my loan and how the payment Is going to be .and it’s affordable . They saw that My payments history was excellent despite the fact that my credit cards were high and they give me that chance to run with it. I can’t say that there’s anything that I don’t like about them

3 years ago

star star star star star

Marlen Zapata ,

I saw an offer on Credit Karma and was pre-approved. Once I applied the approval followed thru quickly and in a matter of a couple of days; my credit cards were paid off and now I have consolidated my bills with no hassle. Easy, clear and concise. Agent called and confirmed my information was very professional, cordial and assisted me with my concerns and questions. I will be recommending Upgrade with my friends and family. Thank you.

4 years ago

star star star star star

Kristin Russell Vista, CA

So it wasn’t as quick and easy as I hoped - I had to provide several different paystubs and W2s to verify my income, due to weird stuff with my company last year - but honestly it was still waaaaay easier than getting a loan from most lenders. Got a good rate from an established credit union, auttomatic payments, and had the funds within a couple days of approval. Would definitely recommend for personal loans.

4 years ago

star star star star star

Chris Mandrell Riverside, CA

First off I would like to think Upgrade for approving my loan. I couldn’t get a loan from my bank and every other loan offer was Super high Interest and APR. The process was easy the customer service was awesome!! I will recommend any of my friends or family members looking for a loan to Upgrade. Again thank you very much for approving my loan. I am on the way to financial stability, lower monthly payments and paying way less in interest with no more minimum payments!! I’m so thankful and excited for this new chapter in my life!! Thank you from bottom of my heart Upgrade!!!

4 years ago

star star star star star

Berlin325 Acton, CA

My experience with Upgrade was super great. The first processes were done in less than 30 minutes. Then I went to bed and by the morning when I went to check I was approved. I got approved for an amount that I asked for. It took less than 4 days to received my money... I was very thankful I was able to pay off some bills. Upgrade is a very good company and I would recommend them to anyone.

4 years ago

star star star star star

G. williams Rock Island, IL

when i first thought of taking out a loan for a large purchase I was hesitant thinking these peoples were going to rake me over the coals since I had some blemishes on my credit report. Overall, everyone I encountered was professional and kind. They explained all loan aspects to my satisfaction and I am very pleased to know that I can move forward without worrying. The terms of the loan was fair and manageable.

4 years ago

star star star star star

Ethan Hightstown, NJ

From checking rate and terms to finalizing the loan the process, it was effortless and easy. The user interface is simple and accessing all relevant information is quick. Loans were approved and deposited fast and the customer support is just fantastic. Its a great company, great product and should be on everyones radar if you're looking for a loan.

4 years ago

star star star star star

Dan Dothan, AL

My experience with Upgrade has been magnificent. The easy online application took only a few minutes to complete and nothing about the process was mysterious or confusing. A representative called to ask if I had any questions. He was courteous and informative. The entire process took less than three days from application to funding. It was a simple, comfortable experience through out the process.

4 years ago

star star star star star

Jake Turtle Mebane, NC

The process was essentially seamless meaning I submitted my information and I was told I have a matching lender who could do the loan based on my credit file. Once the remaining identifiable parts were addressed the funds were immediately deposited into my checking account and before I knew it the loan process had been finalized. Great customer service and attention to details on both sides of the process.

4 years ago

star star star star star

Dwomanofgod Thaxton, MS

My husband and I are very pleased with our experience with this company. We had debated on applying for 2 months with our soft inquiry stating we were approved. We finally decided to apply on 4/19/19. We received a email on 4/20/19 that we were approved and the money was in our bank account and ready to use on 4/24/19. Best experience ever in a loan process! Thank you UPGRADEand JESUS for a successful loan and process❤🙋‍♀️

5 years ago

star star star star star

Michael Oakdale, PA

I received an email offer pre approval for a personal loan applied quickly to see what my money offer and terms would be they offered several $1000 more and $1000 less than I applied for with 36 month and 60 month repay options so the flexibility and decision was easy for me . The also moved my month repay date each month so accommodate my pay day schedule. I highly recommend Upgrade for all of your personal loans needs!

5 years ago

star star star star star

Kimberley Ryles Fort Knox, KY

I was very surprised once I submitted my application with upgrade. I was approved the next day I said Wow that’s the fastest I have every been approved for a Large amount. Please give upgrade a chance they are the best Loan company I have ever dealt with. You won’t regret doing business with them. Thanks again Upgrade I will refer all my friends to you when they need help. Thanks again! Kim

5 years ago

star star star star star

HERBERT L CAREY Fort Worth, TX

DEAR UPGRADE: I WOULD LIKE TO THANK YOU FOR ALLOWING ME THE OPPORTUNITY TO CARE MORE FREELY FOR MY THREE YOUNG DAUGHTERS, AND TO GIVE US A BIT MORE FINANCIAL FREEDOM. MY GOAL NOW IS TO RETURN YOUR FUNDS IN HALF THE TIME OR LESS. YOUR EMPLOYEES WHERE TRUE PROFESSIONALS IN ALL THEIR CONTACT WITH ME. AS A 22 YEAR ARMY LEADERS ACADEMY INSTRUCTOR, I CAN RELATE TO FINE PROFESSIONAL ON YOUR STAFF. "WELL DONE". AGAIN, THANKS! HERBERT L. CAREY SFC US ARMY, RETIRED

5 years ago

star star star star star

Dionne Simpson El Cajon, CA

I was extremely impressed how streamlined the process was from start to finish. The representative who assisted me was very professional and the end result was an approval. I’m extremely satisfied with my overall experience and happy to be doing business with Upgrade. I will definitely recommend this company to all my friends and family who are looking for funding options

5 years ago

star star star star star

GORDON K CALMAN Henderson, KY

I got their mailer and filled in the information .I t was very simple process.I had a slight computer glitch and when I called the next day, their representative was very kind and easy to talk with and solved my problem practically without me having to ask!. Gave me the information on the status and, as she told, me, I was approved that afternoon. Because of the weekend I had the money in my bank w i thin 3 days. The terms where within reason and the payoff time and monthly payments schedule where exactly what I had been needing

5 years ago

check_circle

Review Source

star star star star star

Randall Richardson Wadsworth, OH

Everyone was very helpful and courteous. Everyone was patient and walked me through each step.

2 months ago

check_circle

Review Source

star star star star star

barbara stewart

It was very easy to do, and everybody I dealt with was super helpful, especially Madalena.

2 months ago

check_circle

Review Source

star star star star star

LA Jollie

Super simple process — was surprised how easy the approval process was. Quick deposit and easy to understand terms and payback options.

4 months ago

check_circle

Review Source

star star star star star

Marci Matonis Brigham City, UT

This company is an absolute lifesaver. I’ve used them twice for debt consolidation loans. From start to finish you have your money in a day or two. I just can’t say enough good things!

9 months ago

check_circle

Review Source

star star star star star

Cindy O

I have applied for a loan more than once each time was easy fast as I needed it to be. and right on point need a loan this is the one to get I highly recommend this loan company

11 months ago

star star star star star

Whoshotchu ZO Sik Fort Knox, KY

I submitted a request for a loan on a Sunday evening and received favorable news that night. Monday morning I was approved and the funds deposited into my account Tuesday morning.

11 months ago

check_circle

Review Source

star star star star star

Carolyn Peters Midlothian, VA

My experience with Upgrade has been great and I say this because customer support is fast, understanding, knowledgeable and respectful. Application is easy and their decision are just.

11 months ago

check_circle

Review Source

star star star star star

Jean Spitzner

Easiest online application for a personal loan!

1 month ago

star star star star star

Daphne Thompson Rockville, MD

My loan process was seamless, I searched for the best rate possible and found it at Upgrade. The swift process and professionalism that I received from start to finish was excellent. Thank you Upgrade for assisting me at my time of need as well as making this process seamless. If you need a loan! you need UPGRADE

1 year ago

check_circle

Review Source

star star star star star

William D Howell Sr Tavares, FL

This is my second Upgrade personal loan and I have nothing but good things to say. The application process was easy and I was approved and my money sent to my account very quickly. I have never had any issues with Upgrade and will continue to use them in the future.

1 year ago

star star star star star

Brent Carter Cedar Hill, TX

I was skeptical at first, since it was all done online without any contact, but was very easy and painless to get a loan to help consolidate my debt into one payment. Interest is high, but it was just as high as my credit cards. Is a great option for debt consolidation loan.

1 year ago

check_circle

Review Source

star star star star star

Charzy01 Kalāheo, HI

Convenience and ease of application process. Once approved, funds were so quickly available. One improvement to recommend would be more options in paying off personal loans with companies or banks as the options available were limited.

1 year ago

check_circle

Review Source

star star star star star

Matthew Ayers

The loan approval process could not have been easier or quicker. I was pleasantly surprised and very impressed with how easy the process was. Definitely not what I’m used to working with when with big banks and other institutions. It was actually an enjoyable process.

1 year ago

star star star star star

fran Perrysburg, OH

a great grand child showed up for Christmas. he lives in Iowa with his mom and i hadnt seen him in 4 and a half years so i needed money for his gift. the other great grand children had many gifts but he had a few. the money did not get into my account till after Christmas.

1 year ago

check_circle

Review Source

star star star star star

Brenda Email Fayetteville, NC

We have been with upgrade for awhile now. Three loans total. The first one was a little over the top with verification , but this better with each loan -Understandably because fraud hampers us all. The staff is friendly and the service is quick.

1 year ago

check_circle

Review Source

star star star star star

Stephen A. Smiarowski Rapid City, SD

Everyone I spoke with was helpful and knowledgeable in their job. The Upgrade team made the loan process easy and fast. I was walked through all the steps I needed help with. Everything was accomplished using a smart phone. Upgrade worked with me, and is working with me to achieve financial health. Go to Upgrade first. Stephen A. Smiarowski

1 year ago

check_circle

Review Source

star star star star star_border

Ashley Morgan Antigo, WI

Quick and easy to apply for loans. Never had any problems and any concerns were quickly addressed by customer service. Paid off my first loan early without complications or hidden fees. Applied for my second almost a year later, was approved and funds dispersed in a few short days. Appreciated the reliability for a family vacation and now preparing for the birth of our next baby.

1 year ago

star star star star star

Yvonne Tangang Jefferson, GA

My experience with Upgrade was very smooth and professional. I applied for a loan on a Wednesday and by Friday I had the money in my bank account. My only thing is that my payment was due the very next month, it would have been good to give a month or two of grace period.

1 year ago

star star star star star

Cynthia Saludo Los Angeles, CA

Upgrade is a legit, reliable, and safe company to apply for a loan. Funding is fast as soon as approved and requirements are met. I’m so grateful to receive the money via bank account transfer to pay all my credit card bills. A life saver. Will truly recommend to friends and family.

1 year ago

check_circle

Review Source

star star star star star_border

Shirley A. Martin Houston, TX

Applying for the loan was almost simple, I was and still am having problems with getting into and changing my password. I follow all the instructions and still get your information is incorrect. I have no idea what my loan /account number is, and I am very uneasy not being able to check my account file when I want to! This is my FIRST time dealing with this company!!!

1 year ago

check_circle

Review Source

star star star star star

Russell Williams TN

I searched for personal loans through several different lenders, I was drawn to Upgrade through the ease of application, their quick response and service. The whole process was easy and efficient. I would recommend Upgrade to anyone needing a loan. Very professional, a pleasant experience.

1 year ago

check_circle

Review Source

star star star star star

Jay Fort Lauderdale, FL

The company made it absolutely easy to apply. I posted the requested document and within two days I was informed that the loan was approved. Within 2 days the money was in my account and within a week all my outstanding balances were covered.

2 years ago

check_circle

Review Source

star star star star star

Paige Spivey Columbus, OH

This was my first personal loan and the application process was super easy and fast. I submitted the necessary documents and had my money the very next day. Would highly recommend to others looking to take care of credit card debt.

2 years ago

check_circle

Review Source

star star star star star

Andy Sosenko Lorain, OH

Good experience dealing with Upgrade. Was a little misleading, thought it would have went much quicker with pre approval. Also should have asked for all information needed at one time, instead of keep having to submit info multiple time.

2 years ago

check_circle

Review Source

star star star star star

Linda De Marco Brooklyn, NY

The application was very simple everything was explained and documented fast and easy. Didn’t have to wait forever loan was approved immediately and was sent fast. People there are very helpful I would recommend upgrade to anyone who needs a loan

2 years ago

check_circle

Review Source

star star star star star

Joaquin Montez Broomfield, CO

I really like that they offered me a loan based on my credit and not having to have collateral as well. The process only took a few days which was very nice. The loan helped me to pay off a couple of credit cards for me and my wife to lower a big chunk of our monthly bills

2 years ago

star star star star star

Angela Scott Mount Holly, NC

Getting my loan was such an easy process and layout was quick. My credit score jumped up 40 points after paying off my credit card and paying most of another one off. I will also be saving money every month. I am very pleased. Thank you Upgrade for peace of mind!

2 years ago