Name: Spectrum
Rating: 3.7

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Rickey L Goodall

Raise the rates without even telling you.. Nearly $70.00 for just internet. never get 100MB!

4 years ago

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Bill W.

Internet is awful, can't stream shit, called multiple times to hear 'looks good on our end'

4 years ago

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Barbara Nova

Slow to respond with a lot of not at all responding. Old equipment.

4 years ago

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Jay Sussdorff

Expensive for limited services and no consideration for long time customers.

4 years ago

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Brian Reilly

Too EXPENSIVE!!!! Continuously directing us to up grade, to even more expensive service

4 years ago

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Roenia Booth

The internet goes in and out constantly, and I need it for work

4 years ago

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briean griggs Smyrna, GA

Poor signal and speeds not as high as others

4 years ago

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Alfredo mendoza

too expensive because they are the only provider in my area

4 years ago

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Michael W.

Other than throttling when server is overwhelmed, no probs

4 years ago

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Mikael Sterg

It goes on and out but I can''t complain

4 years ago

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Debbie

very bad,they locked you into a contrat. But on TV they say they dont

4 years ago

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Dennis

Slow at times, pricey. Stop increasing fees.

4 years ago

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Luke Wenneberg

Reliable service, but lie about price increase after first year

4 years ago

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Ben

Consistant connection issues, then they don't reduce monthly bill when they say they will

5 years ago

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Sherry Dalton

Reliable but too expensive for internet only

5 years ago

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MJI

Experience has been OK. Bring price down for service.

5 years ago

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Tim Goodwin

Like all others just slightly more affordable

5 years ago

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Lynda Daluz Madison, WI

They change the bill every month never the same

5 years ago

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Chris Kalhoon Sylmar, CA

Too much $$$ for what u get. Other companies offer equal at lower rates

5 years ago

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Juan Mainou Orlando, FL

Speed sometimes drops and it's not as advertise

6 years ago

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Courtney Mcmillan Canton, OH

Good speed. Way overpriced, no senior discount

6 years ago

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Lysander Spruell Fayetteville, NC

Sometimes slow connection and have to reboot modem.

6 years ago

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Jill Boerman Kalamazoo, MI

Upgraded my speed to 30 Mips for no cost when it was Brighthouse.

6 years ago

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donald crews Reeds Spring, MO

THEY STOP ACCESS WITHOUT WARNING AND OVER CHARGE

6 years ago

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p. dalton Columbus, OH

Its works like its supposed to but is way over priced

6 years ago

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Juan B. Alvarado San Francisco, CA

Service is way too Expensive. But they hold a monopoly for speed in my area.

6 years ago

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John Orr Bradenton, FL

Poor equipment design (Cable connectors do not seat properly)

6 years ago

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Charles Bowling Somerset, KY

service goes up and down... not weather related either

6 years ago

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Bill Meinke

Download speed is good, upload is half of what FIOS was.

6 years ago

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Jody

Lost connection too many times. Prices too high

6 years ago

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Paul

technical problems all the time slow connection...etc.

6 years ago

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dave

PURE CRAP IT IS LIKE I WAS INTRUDING WHEN I WOULD CALLL TO GET A TECH ISSUE TAKEN CARE OF .

6 years ago Edited September 14, 2021

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Jay SMith

slow intermittent signal drop offs. untrained technicians with little knowledge on how wifi works

6 years ago

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Moureen Meggers Ennis, TX

No good quotes and they do not tell you about hidden fees.

9 months ago

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Darlene Fisher Corry, PA

The service is ok I just wish that it had a price for disability seniors .

1 year ago

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tasha washington Miami, FL

Service good other then when it goes in and out

1 year ago

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Micheal Gibbs El Centro, CA

Spectrum promises a low price, but they jack up your rates when you least expect it and add all kinds of fees.

1 year ago

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brian conder Bakersfield, CA

I didn't like how they told me. It was free to install but still charged me an installation fee

1 year ago

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Jeffrey W Bryson Columbus, OH

Spectrum Wifi is very good have never had a problems

1 year ago

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Sathvik Aithala Portland, OR

Had lots of issues with billing, and customer service was not easy to work with.

1 year ago

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Bethany Monistere New Orleans, LA

Hate that this is my only option! Cuts on and off whenever it wants! Slow speeds!

1 year ago

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Lena Cardona Portland, ME

They are too expensive and customer service was very rude indo not suggest spectrum

1 year ago

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Rina Blaine Seattle, WA

Slow internet doesn't work well with customers can do better

1 year ago

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Greg Guild Puyallup, WA

Decent service but expensive. Their customer service is Good.

1 year ago

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Anna Riley Florence, KY

I don't like them st all. I think their service us terrible.

1 year ago

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shane johnson Billings, MT

It’s been pretty good it gets good service and the plans great

1 year ago

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Aldo Menifee, CA

They lied about my billing date so I would be charged an additional two months when I turned in my equipment.

1 year ago

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April Simpson Fayetteville, NC

Connection speed and reliability are tops most if the time.

1 year ago

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Satin Danielle St Louis, MO

The service is okay and the internet speed is not that great.

1 year ago

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Barbra Willis Overland, MO

RUN!!! The worst service ever. Poor customer service they transfer you from person to person then hang up on you.

1 year ago