Name: Spectrum
Rating: 3.7

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Marina Rojas Norman, OK

Fast and easy set-up. Great service. No problems.

2 years ago

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Robin Bethea Dallas, TX

Spectrum does not have long periods of blackouts. And they are affordable.

2 years ago

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Norma Wagers Hamilton, OH

Amazing service and selection customer service is wonderful

2 years ago

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Christopher Cabading Redding, CA

Internet is good works great for streaming

2 years ago

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JoAnna Chicago, IL

Horrible! I do not recommend them to anyone! Expensive, no customer service, lack of good channels in packages, overpriced, rude, etc!!!

2 years ago

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Ruth Anne Bright Mount Washington, KY

Poor customer service and very expensive. Unless policies change we will not do business with them again.

6 years ago

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Vicki A Michaels

I think they charge too much and I had too many problems. Switched to Frontier.

6 years ago

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Jessica McAdory Plano, TX

Terrible internet that freezes constantly. Can't stream any services with this internet!

1 year ago

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Geno Charlotte, NC

Mediocre at best. Their WiFi is poor I'm most areas

4 years ago

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John Tennyson Ripon, CA

Customer. Internet often offline - techs were mostly unprofession in appearance and performance.

4 years ago

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Angela K-N Montclair, CA

I feel like they keep raising the price constantly

4 years ago

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MITCHELL W MILLER

Just always have to call and complain to get anything done!

4 years ago

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Rickey L Goodall

Raise the rates without even telling you.. Nearly $70.00 for just internet. never get 100MB!

4 years ago

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Bill W.

Internet is awful, can't stream shit, called multiple times to hear 'looks good on our end'

4 years ago

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Barbara Nova

Slow to respond with a lot of not at all responding. Old equipment.

4 years ago

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Jay Sussdorff

Expensive for limited services and no consideration for long time customers.

4 years ago

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Brian Reilly

Too EXPENSIVE!!!! Continuously directing us to up grade, to even more expensive service

4 years ago

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Roenia Booth

The internet goes in and out constantly, and I need it for work

4 years ago

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briean griggs Smyrna, GA

Poor signal and speeds not as high as others

4 years ago

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Alfredo mendoza

too expensive because they are the only provider in my area

5 years ago

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Michael W.

Other than throttling when server is overwhelmed, no probs

5 years ago

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Mikael Sterg

It goes on and out but I can''t complain

5 years ago

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Debbie

very bad,they locked you into a contrat. But on TV they say they dont

5 years ago

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Dennis

Slow at times, pricey. Stop increasing fees.

5 years ago

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Luke Wenneberg

Reliable service, but lie about price increase after first year

5 years ago

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Ben

Consistant connection issues, then they don't reduce monthly bill when they say they will

5 years ago

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Sherry Dalton

Reliable but too expensive for internet only

5 years ago

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MJI

Experience has been OK. Bring price down for service.

5 years ago

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Tim Goodwin

Like all others just slightly more affordable

6 years ago

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Lynda Daluz Madison, WI

They change the bill every month never the same

6 years ago

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Chris Kalhoon Sylmar, CA

Too much $$$ for what u get. Other companies offer equal at lower rates

6 years ago

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Juan Mainou Orlando, FL

Speed sometimes drops and it's not as advertise

6 years ago

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Courtney Mcmillan Canton, OH

Good speed. Way overpriced, no senior discount

6 years ago

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Lysander Spruell Fayetteville, NC

Sometimes slow connection and have to reboot modem.

6 years ago

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Jill Boerman Kalamazoo, MI

Upgraded my speed to 30 Mips for no cost when it was Brighthouse.

6 years ago

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donald crews Reeds Spring, MO

THEY STOP ACCESS WITHOUT WARNING AND OVER CHARGE

6 years ago

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p. dalton Columbus, OH

Its works like its supposed to but is way over priced

6 years ago

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Juan B. Alvarado San Francisco, CA

Service is way too Expensive. But they hold a monopoly for speed in my area.

6 years ago

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John Orr Bradenton, FL

Poor equipment design (Cable connectors do not seat properly)

6 years ago

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Charles Bowling Somerset, KY

service goes up and down... not weather related either

6 years ago

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Bill Meinke

Download speed is good, upload is half of what FIOS was.

6 years ago

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Jody

Lost connection too many times. Prices too high

6 years ago

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Paul

technical problems all the time slow connection...etc.

6 years ago

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dave

PURE CRAP IT IS LIKE I WAS INTRUDING WHEN I WOULD CALLL TO GET A TECH ISSUE TAKEN CARE OF .

6 years ago Edited September 14, 2021

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Jay SMith

slow intermittent signal drop offs. untrained technicians with little knowledge on how wifi works

6 years ago

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Terri Miguel Punta Gorda, FL

I love it when it works. Has outages at least once a month.

10 months ago

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Rafael Orange City, FL

overpriced and bad service in my area. Too many power outages and system downtimes

10 months ago

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M Kay

Terrible customer service every 3 months jacking bill another 5 to 10 dollars

11 months ago

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Moureen Meggers Ennis, TX

No good quotes and they do not tell you about hidden fees.

11 months ago

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Patrick Freeman

I have been a customer with Spectrum for over 10 years.

2 weeks ago