Name: Spectrum
Rating: 3.7

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Steve Stark New York, NY

The service is OK , but the quality is good. They are not cheap but not crazy expensive.

5 years ago

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Linda

Consistently good service. Local employees are very friendly and knowledgeable.

5 years ago

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Marvin L Chapman

Efficient and timely service, competitive rates, great service.

5 years ago

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Lillian Winter Springs, FL

Fast internet speeds with cable, price could be better for TV service and internet

5 years ago

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Mary J Spring Hill, FL

What I expect now from cable companies...promise the moon, deliver 25% of that and keep increasing rates!

5 years ago

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Alicia Jasper, IN

Customer service is non-existent, they no longer accept payments at the local branch, and the internet service itself is lacking.

5 years ago

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Joseph Hau'ula, HI

No issues with customer service. Speed has not been an issue.

6 years ago

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Tyler Bouslog Terre Haute, IN

They're good enough to get the job done, but I'm sure it could be better and faster. They're satisfactory.

6 years ago

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Marv1959

they suck. Told me there was no cheaper plan than $113/mo then solicited me for $15/mo but told me I didn't qualify because I already signed up for the other plan

6 years ago

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Stephen Liao Honolulu, HI

I've always used them. Never try any other provider because it was a bundle deal with my cable.

6 years ago

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yvonne Brinkman Schertz, TX

When I had a problem they came quickly and fixed the problem

6 years ago

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William Taylor

The price and lower speed then I hesr Comcast has. Charter Spectrum is the only cable service in my area.

6 years ago

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Anonymous Carmel, IN

Each time there has been a problem it has been addressed quickly and efficiently.

6 years ago

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Ten-China hsiao

Good speed, reliable , reasonable price, responsive services

6 years ago

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c. Hayden

very good customer service was easy to deal with and professional.

6 years ago Edited September 14, 2021

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vicki southall Grants Pass, OR

Fast easy no lies unlike previous provider very easy to get and super fast

6 years ago

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Joyce M Liddell

Internet service/cable/telephone most of time handle issues promptly

6 years ago

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David Marr Elyria, OH

Fast speed and good service. They've taken care of any issue that I had

6 years ago

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Robert Hummel Inverness, FL

OVER PRICED and POOR SERVICE...UNLESS I BUNDLE more services... and getting too expensive for this senior.

6 years ago

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Gioacco Mahopac, NY

Some issues with customer service and have no option to use this provider.

6 years ago

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anonymous San Antonio, TX

I had att before spectrum is so much faster . I even upgraded the att and didn't improve speed

6 years ago

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Noemi Edinburg, TX

I enjoy the fast internet, good customer service and like idea of not tied to a contract.

6 years ago

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FlorenceBarrett Zeeland, MI

It's usually good, but occasionally it seems to slow down and almost lock up at times.

6 years ago

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Gail Porter Cleveland, OH

Their high speed is no different than their low speed. Spectrum practices are horrible. Since taking over TWC we have a higher bill and less channels.

6 years ago

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RV Lund

This internet service has been very dependable...better than I had with FIOS

6 years ago

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Elmo Alexander Hamilton, OH

Having tough startup. Just moved from CINCINNATI BELL back to Spectrum because Bell monthly bill went up.

6 years ago

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Nicole Dash St Louis, MO

No complaints just didn't like the equipment ( modem, WiFi box, some random other box)

6 years ago

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Alfredo Tinoco Lutz, FL

Service, installation, problem solving, band width and speed

6 years ago

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Michele Deady-Paano Los Angeles, CA

Costs have increased significantly since TWC taken over by Spectrum; service hasn't been any better.

6 years ago

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Elizabeth Alice Sargent

Too expensive, wish they would lower their rates, but we don't have a lot of choice where we live.

6 years ago

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Susan Pitts

I lose internet connection often, and have to manually reconnect. I also think it is priced too high.

6 years ago

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alex soto

High price for a 20amp speed basic tv is a waste try's to get u hooked on phone service on which I don't need.

6 years ago

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JJ

The service and speed are a great price and I haven't had any issues.

6 years ago

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Darleen Summerville, SC

I LOVE Spectrum...it is reliable, fast and excellent customer service!

9 months ago

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michael tranumn.o Concord, NC

Spectrum saved me from mylast internet provider. They took care of me.

10 months ago

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George C Graham Queens, NY

Each person that I have spoken to has been knowledgeable courteous and kind.

11 months ago

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Mike Masetta Rochester, NY

Terrible service. Pricing is out of control and different every month with a slew of hidden fees. Frequent outages. I was thrilled to get rid of them.

11 months ago

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Sarah Bruce Kansas City, MO

We've used spectrum internet for years and love the speed of it.

11 months ago Edited August 10, 2023

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Peter Land O' Lakes, FL

I had great customer service. Great value for the product. Very good product quality

1 year ago

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K Dizz Los Angeles, CA

I like spectrum they have great internet package deals and great customer service.

1 year ago

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Patricia Helena, MT

They are prompt at your request to send help if you are having issues with their equipment.

1 year ago

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Tracie Bennett Lynchburg, VA

The selection of channels are good. The speed of the internet isn’t always consistent and the large increases aren’t appreciated.

1 year ago

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Charles Creson San Antonio, TX

Service is great but not completely reliable due to equipment it goes down often but replacement is easy

1 year ago

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Donna Marshall Kingsport, TN

Wouldn’t use anyone else. A little pricey with tv and internet but excellent deal on cell phone

1 year ago

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Lisa Chesterfield, MO

Customer service phone agent was very patient and explained each option avaiable to me.

1 year ago

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TIMES & SIGNS Salem, OH

Spectrum always works with customers and their mobile phone service is number one

1 year ago

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Fraybert “Fray” Orsak San Antonio, TX

Great service for Internet Hardly any outages. When there is outage it is very short period.

1 year ago

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Mary Sebold Grand Junction, CO

The local store is always very busy,but the staff do a great job with customer service

1 year ago

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Jessica Ingram Houston, TX

A little pricey for the service since the guy that installed rescheduled twice. Not to mention the signal is too easily affected by weather.

1 year ago

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Susan Schubert Killeen, TX

My son plays video games online Best internet in Texas High speed internet is awesome

1 year ago