Name: Spectrum
Rating: 3.7

star star star star star

Marvin L Chapman

Efficient and timely service, competitive rates, great service.

5 years ago

star star star star star_border

Lillian Winter Springs, FL

Fast internet speeds with cable, price could be better for TV service and internet

5 years ago

star star star star_border star_border

Mary J Spring Hill, FL

What I expect now from cable companies...promise the moon, deliver 25% of that and keep increasing rates!

5 years ago

star star star_border star_border star_border

Alicia Jasper, IN

Customer service is non-existent, they no longer accept payments at the local branch, and the internet service itself is lacking.

5 years ago

star star star star star

Joseph Hau'ula, HI

No issues with customer service. Speed has not been an issue.

5 years ago

star star star star_border star_border

Tyler Bouslog Terre Haute, IN

They're good enough to get the job done, but I'm sure it could be better and faster. They're satisfactory.

5 years ago

star star_border star_border star_border star_border

Marv1959

they suck. Told me there was no cheaper plan than $113/mo then solicited me for $15/mo but told me I didn't qualify because I already signed up for the other plan

5 years ago

star star star star star_border

Stephen Liao Honolulu, HI

I've always used them. Never try any other provider because it was a bundle deal with my cable.

5 years ago

star star star star star

yvonne Brinkman Schertz, TX

When I had a problem they came quickly and fixed the problem

5 years ago

star star star star_border star_border

William Taylor

The price and lower speed then I hesr Comcast has. Charter Spectrum is the only cable service in my area.

5 years ago

star star star star star_border

Anonymous Carmel, IN

Each time there has been a problem it has been addressed quickly and efficiently.

6 years ago

star star star star star

Ten-China hsiao

Good speed, reliable , reasonable price, responsive services

6 years ago

star star star star star

c. Hayden

very good customer service was easy to deal with and professional.

6 years ago Edited September 14, 2021

star star star star star

vicki southall Grants Pass, OR

Fast easy no lies unlike previous provider very easy to get and super fast

6 years ago

star star star star star

Joyce M Liddell

Internet service/cable/telephone most of time handle issues promptly

6 years ago

star star star star star

David Marr Elyria, OH

Fast speed and good service. They've taken care of any issue that I had

6 years ago

star star star star_border star_border

Robert Hummel Inverness, FL

OVER PRICED and POOR SERVICE...UNLESS I BUNDLE more services... and getting too expensive for this senior.

6 years ago

star star star star star

Gioacco Mahopac, NY

Some issues with customer service and have no option to use this provider.

6 years ago

star star star star star_border

anonymous San Antonio, TX

I had att before spectrum is so much faster . I even upgraded the att and didn't improve speed

6 years ago

star star star star star_border

Noemi Edinburg, TX

I enjoy the fast internet, good customer service and like idea of not tied to a contract.

6 years ago

star star star star star_border

FlorenceBarrett Zeeland, MI

It's usually good, but occasionally it seems to slow down and almost lock up at times.

6 years ago

star star_border star_border star_border star_border

Gail Porter Cleveland, OH

Their high speed is no different than their low speed. Spectrum practices are horrible. Since taking over TWC we have a higher bill and less channels.

6 years ago

star star star star star

RV Lund

This internet service has been very dependable...better than I had with FIOS

6 years ago

star star star star_border star_border

Elmo Alexander Hamilton, OH

Having tough startup. Just moved from CINCINNATI BELL back to Spectrum because Bell monthly bill went up.

6 years ago

star star star star star_border

Nicole Dash St Louis, MO

No complaints just didn't like the equipment ( modem, WiFi box, some random other box)

6 years ago

star star star star star

Alfredo Tinoco Lutz, FL

Service, installation, problem solving, band width and speed

6 years ago

star star star star_border star_border

Michele Deady-Paano Los Angeles, CA

Costs have increased significantly since TWC taken over by Spectrum; service hasn't been any better.

6 years ago

star star star star star_border

Elizabeth Alice Sargent

Too expensive, wish they would lower their rates, but we don't have a lot of choice where we live.

6 years ago

star star star star_border star_border

Susan Pitts

I lose internet connection often, and have to manually reconnect. I also think it is priced too high.

6 years ago

star star star star_border star_border

alex soto

High price for a 20amp speed basic tv is a waste try's to get u hooked on phone service on which I don't need.

6 years ago

star star star star star

JJ

The service and speed are a great price and I haven't had any issues.

6 years ago

star star star star star

Sarah Bruce Kansas City, MO

We've used spectrum internet for years and love the speed of it.

8 months ago Edited August 10, 2023

star star star star star_border

Thibault Parise Murrieta, CA

For internet at home great and easy. would not recommend phone provider services tho

9 months ago

star star star star star

Tamika Cannon Taylors, SC

The service is reliable and fast. We have been customers for years.

9 months ago

star star star star_border star_border

Jason Fairborn, OH

Good service and friendly customer service but not efficient or user friendly when updating services.

9 months ago

star star star star star_border

Chad Thompson Cuyahoga Falls, OH

Spectrum is great with their Internet and cable at a reasonable price and fast friendly service

10 months ago

star star star star star

Nini New York, NY

Reliable fast internet that works well for work from home and homework.

10 months ago

star star star star star_border

Bunny Garlington Weatherford, TX

I have used Spectrum for my Internet for 8+ years. They are prompt to repair outages.

10 months ago

star star star star star_border

Rod Thompson Billings, MT

Spectrum has everything you need or want when it comes to watching TV, or internet.

11 months ago

star star star star_border star_border

Charlette Fuller Lake Worth, FL

Nothing great but the service is pretty consistent. Like all cable providers, the price for service is too high.

11 months ago

star star star_border star_border star_border

Danny San Diego, CA

Outrageously expensive for what I am paying for. I'm trying to find other sources to replace Spectrum. Not worth the money

11 months ago

star star star star star

Lisa Chesterfield, MO

Customer service phone agent was very patient and explained each option avaiable to me.

1 year ago

star star star star star

TIMES & SIGNS Salem, OH

Spectrum always works with customers and their mobile phone service is number one

1 year ago

star star star star star

Fraybert “Fray” Orsak San Antonio, TX

Great service for Internet Hardly any outages. When there is outage it is very short period.

1 year ago

star star star star star

Mary Sebold Grand Junction, CO

The local store is always very busy,but the staff do a great job with customer service

1 year ago

star star star star_border star_border

Jessica Ingram Houston, TX

A little pricey for the service since the guy that installed rescheduled twice. Not to mention the signal is too easily affected by weather.

1 year ago

star star star star star

Susan Schubert Killeen, TX

My son plays video games online Best internet in Texas High speed internet is awesome

1 year ago

star star star star star

J Allen Pensacola, FL

Best service I ever had. Outstanding customer service, and very reliable service.

1 year ago

star star star star_border star_border

Natasha Dennison Rockland, ME

The Wi-Fi is and always has been spotty. There’s only ever been one tech able to fix the problem for any amount of time.

1 year ago

star star star_border star_border star_border

Ledena Cresin Radcliff, KY

Service is always shutting down. Customer service is a joke. Cannot talk to any one. Always being transferred from one person to another and never getting a problem solved.

1 year ago