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Spectrum

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7.1

Overall Score

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Ronald

Good high speed . Prompt service..easy to navigate

4 years ago

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bigblu

They are a fairly reliable service provider, but they keep raising the price for the same service.

4 years ago

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jim trebby

I didn't get my tickets/ Where are they? I ordered tickets for 3 games, Brewers @ Red Sox.

4 years ago

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Cynthia

They take care of me. When I have a problem they seem to solve it for me

4 years ago

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Steven SImone-Friedland Van Nuys, CA

They are good. Fast home internet but I do think it's rather expensive.

4 years ago

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Kelly R Liverpool, NY

The service is shoddy at best most times. The wifi frequently shuts down randomly.

4 years ago

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Jeremias Moreno Valley, CA

Reliable service at an excellent, predictable price.

4 years ago

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Curtis

I like the streaming tv app, but they can add more channels to the lineup.

4 years ago

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James Henderson Raleigh, NC

Wow, six speed tests and only 13.22 mbps achieved! I hope everyone wanting to try Spectrum realizes they will NEVER get the speed they pay for!

4 years ago

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Gabriel Janke Prattville, AL

Fast internet speeds, good value on a monthly basis for internet.

4 years ago

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L. Chormanski

Been nothing but great service!

4 years ago

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Marty

Good service but can shut down at times for a minute or two.

4 years ago

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Beth Timms

connectivity and customer service Connection will go in and out with no warning and you have to either turn off TV or reboot your computer

4 years ago

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CYNTHIA CUDD

The internet is great. Customer service is great

4 years ago

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Linda Lloyd

Bundled phone, cable and internet. Internet is slow att times and cable is very expensive

4 years ago

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John

Very sufficient for my needs while still only being a little too overpriced.

4 years ago

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Dave Cammerer

Quick response to issues helpful and courteous

4 years ago

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Sam Jones

Love the high speed and no data cap. A lil on the expensive side

4 years ago

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Anita Harrison

Availibility of services and lack of down time

4 years ago

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Frank

Need more live agents only time you get a real person is when you past due because robot phone cant understand

4 years ago

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Stephen M Depauw

Very good no down time and they are easy to work with if there is a problem

4 years ago

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Joyce Lavon, TX

Too many rate increases and service reductions but the end product is good.

5 years ago

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James B La Jolla, CA

I am a subscriber to their cable tv and internet. It's outrageously expensive at $150 per month.

5 years ago

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M Muthusubramanyam Roswell, GA

Good. Few failed days; suits my purpose very well.

5 years ago

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Mary Whitehall, NY

Great prices and no contracts, they are very helpful

5 years ago

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Jesse Garcia San Antonio, TX

Good product and service but Overpriced and price goes up annually.

5 years ago

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Rafael

Strong and fast no interruption... price

5 years ago

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Kristi

It's been very good and helpful, great shows easy access

5 years ago

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Paul D. Martin

Great Internet, but pricing for the rest of their bundling is way too high....

5 years ago

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Francis fox

i was sold on a speed of 300 mb most of the time my speeds are far less than 100 mb

5 years ago

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Pam

The internet gets really slow during busy times. Very frustrating. Customer service is acceptable.

5 years ago

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Andrew Eric Rosenfeld

product and service are sub par. I spend much of my time watching the cable box count down after it reboots or has to be unplugged.

5 years ago

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Frank Koob

Reliability, economy, blazing fast speed.

5 years ago

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Michael D'Agostino Ridgewood, NY

Internet connection has always been available without any blackouts.

5 years ago

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Jeff H

There is NOTHING good about it. Terrible. Outrageous cost. NO customer service. They lie to you. It is just absolutely awful.

5 years ago

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David San Antonio, TX

Cost was a major factor. Also more services for the money.

5 years ago

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Dorothy Cocoa, FL

It costs too much for the value provided. I would change in a heartbeat if there was another provider I could use.

5 years ago

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Gloria Chodak

Very good service give you a 1 hour time and they come. Excellent!

5 years ago

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Anita BARDOWELL

Constantly attempting to UP their rate after the initial recruitment offer. Cannot be trusted with auto-draft.

5 years ago

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Fine quality

Both reliability and speed are truly great

5 years ago

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Steven Gastelum Hemet, CA

They give the best service for the price compared to other related companies

5 years ago

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Ariel

Fast and always reliable the way it should always be

5 years ago

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Holly in Buford, GA

price is high but at least they're reliable. they never go down.

6 years ago

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Lori Marriott Kingsport, TN

Good service and strength of signal. And because they are the local provider

6 years ago

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Guy Pasadena, CA

Good high speed but won't let you stream on network websites unless you purchase their cable.

6 years ago

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Rudy Sylmar, CA

No problems, fast Internet Speed, good telephone line

6 years ago

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Edward Wieland

There internet speed is not what they say it is, the tv pixalates and now they are gong to stop there 24/7 video cameras for the system they sold me

6 years ago

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Norman Vance

It is fast, and I've had no problems with it.

6 years ago

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Kathy Louisville, KY

Connection is lost several times a day. Connection can be very slow at times as well.

6 years ago

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Russell Parker Perkasie, PA

Service is good not great, and I believe I am charged on the high side

6 years ago