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Spectrum

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7.1

Overall Score

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Carol Carlson

Very reliable service. Best value for your money.

6 years ago

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Jeanette Clancy

Spotty Service in my area and the policies change constantly,

6 years ago

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Stacey

High rates, unreliable WiFi, inadequate installation

6 years ago

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Laura Spencer Phoenix, AZ

Speed is fast and customer service is friendly and helpful.

6 years ago

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Jazmin Killeen, TX

Too expensive and rude people. Does not matter if you have been a paying customer for 19 yeard

6 years ago

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BRUCE MELBERT Plano, TX

Excellent cust service super fast internet

6 years ago

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Marcus Bennett Tampa, FL

Slow and poor range. Technology is also not up to date with competition. No offer to have service cover entire address.

6 years ago

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Jackson O'Bright Waxahachie, TX

They give me 16 megabits over then what my parents pay for.

6 years ago

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Sean Patrick Ingles Orlando, FL

Actually delivered speed of the Internet is commonly much lower than what you paid for

6 years ago

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Nicole Davis Hermiston, OR

Connection speeds are a problem. Rolling outage but usually costumer service is really nice

6 years ago

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Jim

They are adequate. I do have an email problem that they cannot resolve.

6 years ago

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Estel Eaton

I have had very good service with them !

6 years ago

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John Hooper

Very fast, reasonably priced and very dependable

6 years ago

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RICHARD ADAMS

Consistent outstanding customer service.

6 years ago

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B eth Ercek

They will only reduce my fees if I add cable and continuously send me offers to do that.

6 years ago

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BOB BURN

no problems used four other company's problems every month

6 years ago

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Terri Bey

I think they have great customer service and the speed is pretty fast.

6 years ago Edited September 14, 2021

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Barb Christensen

The speed is fast most of the time but the customer service is not very good.

6 years ago

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A Woods

Overpriced, shoddy business practices, outages, and consistently slower internet speeds than what we pay for. Also customer service is a joke.

6 years ago

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Alfredo Balmaseda

Constant failures, they charge you if they can't find the fault, they're the only provider in the area...

6 years ago

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Danny E Wesley Cincinnati, OH

Fast internet and liable service and great customer service

9 months ago

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Midori Hicks

They are awesome 💯 always good services when l had them keep up the good work

9 months ago

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Shawna Proctor Winter Springs, FL

Very fast wifi and great service and support

10 months ago

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john ingold Wilmington, NC

I love spectrum. Speed quality service can’t ask for more

10 months ago

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LaTara Youngblood

Great internet that don’t mess up when it’s raining

10 months ago

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Cody Jackson Holly Springs, MS

It works ok but goes in and out. I prefer At&t but it really just depends on where you l8ve.

10 months ago

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Maria Esteves Wimauma, FL

Good customer service internet service 800 #

11 months ago

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RTA 07 Walton, KY

Good and fast internet connection great company

11 months ago

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Terria Caldwell Montgomery, AL

Great internet services, fast and reliable!

11 months ago

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katelyn branham

Internet service is spotty. Takes a long time to load always. Customer service just seems they want to cut you a deal instead of fix the problem.

1 year ago

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Terry R Helena, MT

Love the customer service as well as the quality of the product

1 year ago

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CHRISTINE East Wenatchee, WA

Very expensive for streaming. Internet is good but does go down a lot. Customer service on phone is good

1 year ago

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Tomas Tovias El Paso, TX

I have very reliable internet at very fast speed the cost is amazing

1 year ago Edited January 3, 2023

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Rodney Hair Austin, TX

Always available to work with you regarding my issues to help resolve them

1 year ago

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Amy Pingel Carpentersville, IL

We have to reset our router several times a week. It goes out when it wants to. We upgraded our service and it is still happening

1 year ago

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Helped Valencia, CA

Spectrum provides the best Cable service and we have tried them all.

1 year ago

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Marolyn Wagner Desert Hot Springs, CA

The cheapest for internet for us. Our service for internet is good.

1 year ago

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Candice Allen Fort Worth, TX

Spectrum has so many customers service rep’s and they don’t affective communicate with each other

1 year ago

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SpecialSeagulls Tallassee, AL

Great single strength for the howl house even tho many are on it

1 year ago

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charles chandler Louisville, KY

Some what understanding and they will work with you on tech issues, and bill pay.

1 year ago

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Sandra Coronado Fort Worth, TX

Customer service and support helpful. Informative regarding my situation

1 year ago

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Christian Williams Lima, OH

Their internet is slow ! I have had to call them several times about the internet and mobile services.

1 year ago

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Rhonda Draper Louisville, KY

So far so good prices are a little but overall good customer service friendly and certious .

1 year ago

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Rebekah Smith Rock Hill, SC

Wish they serviced rockhill they are the cheapest best internet service around

1 year ago

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Arthur Dennis Riverview, FL

the signal is very weak,it go's in and out quiet often and no matter how many times i've tried i cannot get any help

1 year ago

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Demetrace Williams Milwaukee, WI

Specturm is a fair company. There high speed internet is decent. Overall, no problems.

1 year ago

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Harlan Harper Kansas City, KS

Great service and low price. Problems are quickly solved. No issues to date!

1 year ago

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Y Holiday Concord, NC

Overall, the service is decent. I work from home and have very little slow downs or interruptions.

1 year ago

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Artisha Burnett Santa Ana, CA

Internet speed is pretty decent. However, Spectrum tends to have a lot of outages.

1 year ago

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JR Parrish Lexington, NC

Have had spectrum for many years really liking their new spectrum mobile deals t ok.

1 year ago