Name: Comcast Xfinity Internet
Rating: 3.4

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Colleen Virginia Beach, VA

They had the speeds I needed for my home office and when my bill increased unexoectedly, they would work with me for a new plan.

1 year ago

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Tuchette Torres-Lee Leesburg, GA

My service was always disrupted. They have issues during storms. Poor customer service. Not helpful. The reps are outsourced so it’s difficult to communicate with them. We relocated and they took money for breaking the contract. Refunded me $1.

1 year ago

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Who Knows

Comcast xfinity internet has been great so far. No fluctuations of internet speed. Customer service have been a huge help for me

2 years ago

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Christeen Young Bellingham, WA

Great customer service very patient and prices are great they even found a special program that fit my needs.

2 years ago

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Matt Harvey Minneapolis, MN

I will never use them again. Comcast was the worse provider I have ever used. Sent me a box. When I wanted to return it, they sent me another box and billed me for it. Customer service will tell you what you want to hear to get their good review. But not do anything to really help you

2 years ago

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Amarie Rodriguez Houston, TX

Comcast is great! Internet is fast and I haven’t had any issues. My bill is low and I highly recommend them.

2 years ago

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Dwayne Holland Toney, AL

I had real good service with Comcast. I liked the quality and variety of package deals. I'll definitely recommend them to you

2 years ago Edited August 18, 2022

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Brad Kendzora Oakland, CA

The speed is good. I had a good price under contract but after the discount expired, they wouldn't work with me after my bill increased from $30 to $83. Not a great way to treat a customer of 11 years.

2 years ago

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Erin Murphy Saint Paul, MN

I really like the voice activated remote for TV, and my internet speed seems fine for work and personal use, but overall I think Xfinity is overpriced and very difficult to work with from a customer service perspective.

2 years ago

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WalMart Shopper Jacksonville, FL

The internet gives me the "not connected" prompt on a regular basis. You can't work from home when the internet continues to cut out. And if I have the fastest connection (as I'm paying for it), I'd hate to have the slower connection.

2 years ago

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margaret dickens Albuquerque, NM

The internet and cable service have been very reliable. We had 2 outages for a couple of hours in the past year which I feel is not bad.

2 years ago

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Ben Tolsky Wilmette, IL

For two years I suffered with Comcast as they continuously raised our price despite having signed a contract for a fixed price. Their service was unreliable and I’d much prefer to have reliable internet instead of getting $20 credits. I’m so glad I’ve left them.

2 years ago

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Brittany Norfolk, VA

Had comcast when I stayed in Michigan the service was ok nothing spectacular felt I was being charged a lot for simple service I didn't even have the best plan

2 years ago

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Richard Pollock Chicago, IL

Speed is good and service is reliable. The only issue is with pricing which changes yearly, requiring negotiation to keep it reasonable.

2 years ago

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Excellent Plumber Service Rex, GA

I love the fact that Comcast is an extremely reliable service with great customer service. On the downside, Rates are too high.

2 years ago

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GREGORY MC LENDON

CUSTOMER SERVICE SUCKS. THE WAIT TIME TO SPEAK TO A PERSON YOU CAN BARELY UNDERSTAND IS RIDICULOUS. YOUR TIME IS NOT TREATED AS IF ITS VALUABLE. SERVICE REPS TO BUSY READING FROM THE SCRIPT TO ACTUALLY LISTEN TO YOUR CONCERNS

2 years ago

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Hippiechick555 North Port, FL

You pay a small fortune every month and it’s slower than molasses in a deep freezer. Netflix, Hulu, Amazon - none of them are great because of the issues. And we have the upgraded service!!

2 years ago

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wisdom greatness Houston, TX

The best company in the market for internet and cable; I love their service they provide to customers!!

2 years ago

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Angel Dragneel Beaumont, TX

had them in the past and i never really had any issues with them. the internet was great as well as their tv service.

2 years ago

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Lisa Miller Chambersburg, PA

I had a billing issue and it took several phone calls for a few weeks to get it resolved. Some of the company reps were not very helpful and difficult to understand their english.

2 years ago

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Becky Olathe, KS

The internet was the worst thing I ever had. It didn’t work half the time and the bills were outrageous. I would never recommend them to anyone else.

2 years ago

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Myron Bruce Philadelphia, PA

What I like best about the company is the swiftness in which they get your internet service connected

2 years ago

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Beth Rawlings Sykesville, MD

Comcast has a variety of price options and services to choose from. Their service and customer service is excellent.

2 years ago

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Ashley Jackson Memphis, TN

Xfinity offers many packages and I enjoy the services. I do not like that the prices are high and sometimes my service goes out unexpected. There is room for improvement.

2 years ago

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Krystal Cooke Houston, TX

Never had any problems with Comcast especially the internet. No lag, no stopping, kids gaming was easy and clear.

2 years ago

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Bianca Chipley, FL

Comcast Xfinity Internet is one of the most reliable and high-speed internet services I have ever used!

2 years ago

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George Bryant Avon, CT

It is the best cable company. The voice remotes are excellent for elderly family members. You get good service for your money

2 years ago

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Lyssa Havana, FL

I love how reliable the services are, and that I have access to internet outside of my home with the hotspots!

2 years ago

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Sydney Buena Vista, VA

Comcast internet works well. However we have a big house and it some parts the internet sucks. But most of the time it's really fast internet.

2 years ago

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Keerthana Manivannan Santa Clara, CA

Good service for the money. They have some introductory offers which are very attractive for the first year. Never had big issues with them - has good customer service.

2 years ago

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Kari Kiefer Monticello, IN

I believe they should give their existing customers better deals,every 2yrs you have to renew the deals and existing customers don't get any deals for being loyal customers

2 years ago

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Lil Bit Houston, TX

Xfinity has reliable service. I never dealt with outages. When you call you also get someone in a timely manner.

2 years ago

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Raymond Loycano Stuart, FL

Reports that it has reliable, fast internet but the service cuts in and out and is not reliable at all. Furthermore; the speed fluctuates considerable.

2 years ago

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Deanna Perthuis Houston, TX

We have been clients for over 15 years. They are easy to work with and awesome about updating us on any new packages or offered that we qualify for !

2 years ago

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Laura Wise New Castle, IN

Great coverage and quality internet. The only thing I hate is how expensive it is getting…. The price continues to go up and my services have not changed.

2 years ago

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Jaid Clark Yuba City, CA

Great customer service, when I had an issue they stayed on the phone til it was resolved. Love my low monthly bill too

2 years ago Edited January 13, 2022

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Jennifer Goins La Plata, MD

I wanted Xfinity because a patient worked there and we had it at work. However, connectivity it has doesn’t allow me to be too comfortable because it’s spotty.

2 years ago

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Russell Vastine Aurora, CO

Use xfinity for internet for the last 5 years. They are nice and keep me updated with current promotions

2 years ago

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Lindsay Shakopee, MN

The website was really easy to find exactly what I needed. So far I’m happy with my internet services and customer service has been great.

2 years ago

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Mandi Colorado Springs, CO

Good value for the product they provide. For the gigabyte internet service, it is about equivalent to AT&T service for internet. The customer service is lacking in responsiveness and quality.

2 years ago

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Fr. Ron Nuzzi

Just horrible customer service and responsiveness. They defaced the entire neighborhood sidewalk as well as my driveway. Painted markings left everywhere. I managed to get them to repair my lawn after installing a new cable ($1200 worth of new sod), but customer service even in the executive offices is absent.

2 years ago

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Courtney Lee Dayton, OH

Comcast has been a great company they have really helped in these hard times helping hurting families have great internet service.

2 years ago

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Daniel Kress

I have had good experiences with Xfinitys customer service. They have good quality service. I do think it is slightly over priced though.

2 years ago

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L Wil Springfield, NJ

Prices aren't that cheap and servivea can be a bit better. Internet never truly reaches the speed they say tou should get but, overall acceptable.

4 years ago

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Rathan Kumar Trabuco Canyon, CA

This is the worst company I have every worked with. They straight up lie about data usage. The google wifi mesh system tracks data and is 300gbs less than what Comcast claims. Now they want to charge me for going over my limit and its so rude.

4 years ago

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Austin Stelmach Boulder, CO

Xfinity has continued to charge us extra for things we never signed up for. We continually have to call and cancel packages that have been added to our monthly fee which is annoying and unprofessional. That being said, the internet still works great.

4 years ago

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Corey Smith Tallahassee, FL

Their internet service goes out from time to time at my home during crucial times. The wifi will randomly cut out in the middle of me doing an assignment.

4 years ago

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Randi Nelson San José, SJ

Xfinity Internet is a okay internet service. At times our wifi goes out and is a bit funky, but over all it gets the job done what we need.

4 years ago

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J Connelly Saratoga Springs, UT

We have tried many different internet providers and Xfinity is definitely the best. Definitely faster.

4 years ago

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Nicholas Cloward Salt Lake City, UT

Overpriced. They have kind of a monopoly where i live so it’s either pay too much for decent internet or save a little money for crap internet. Tolerable

4 years ago