Name: Comcast Xfinity Internet
Rating: 3.3

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Sioux Johnson Tallahassee, FL

Someone from Xfinity called me to ask how I liked the internet and I told him it sucked and he made a weird noise and then hung up. Talk about unsatisfactory customer service

2 years ago

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Jim Sugar Land, TX

i moved back in march/april. these people nearly drove me insane. problem after problem after problem. SOME of it was due to corona but A LOT of it NOT

4 years ago

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Marlaen Maloney Marysville, MI

Have had them for quite awhile now and have had no problems at all.

4 years ago

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Gallardo Marcelo Houston, TX

I still have Xfinity. Excellent connection speed and quite reliable.uperb!!

4 years ago

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Danny Skelton League City, TX

I have had good experience with this company. I use wifi all over the house, and it works well.

4 years ago

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James Severns Graham, WA

They provide reliable high speed internet, and easy to set up by yourself.

4 years ago

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Joann Vancouver, WA

Mostly reliable, difficult to reach customer service at times..don’t call late at night

4 years ago

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Margaret Medina Lancaster, PA

I do not like the update to what we have now much less and more difficult to find what is playing for me.

4 years ago

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Anonymous Saint Albans, VT

Excellent service, knowledgeable personnel, easy to deal with

4 years ago

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George Hluchy Sicklerville, NJ

Comcast's service is good. However, the cost for Comcast service is very expensive.

4 years ago

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Joan Lock Haven, PA

ilike how the respone when i have a problem and how fast they arrive

4 years ago

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George V. Corinaldi, Jr. Potomac, MD

Comcast service has always been reliable and responsive to my questionsns

4 years ago

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Marilyn Nottingham, MD

I have been able to work from home with no internet interruptions.

4 years ago

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Terry Cline

Nice people. Internet is much faster than AT & T. Tv service is good

4 years ago

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William Bride

It is fine now, but we had problems in the past. It took several months to solve the problem.

4 years ago

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Keisha lindo

No problem with them so far. If I have any problem I call them and they fix it right away

4 years ago

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Shirley Godin

I have been with them for years and they have always been an awesome company!

4 years ago

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Gwen

Good service. Rarely down and usuall just a few minutes. Too expensive. Need to reduce rates.

4 years ago

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Joan Dragolic

They are always helpful and most often they solve my reason for calling.

4 years ago

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TOM

POOR INTERNET SERVICE .I UNDERSTAND THE WIRES ON ROADS HAVE NOT BEEN RELACED SINCE THE SIXTYS .NEVER UPGRADE THERE SYSTEM AND ONLY FIX ANYTHING THAT HAS A PROBLEM COMPLIANT

4 years ago

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Frederick Sidoti

No issues great customer service easy to contact for information

4 years ago

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N & S Great Lakes fishing

It hard to talk to a person. On technical items they can fix most problems over the phone

4 years ago

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Daniel Belbeck

It was good no complaints, especially no outages or down time.

4 years ago

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Elizabeth Spunar

Very good experience. No issues to date. Reduced my cost when needed.

4 years ago

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Loretta Hucks

When they dropped comcast everything went to hell on my computer. In order to read a full message I receive - I have to click on Forward!!!ve

4 years ago

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Mitch Gurney

Excellent customer service and tech support and very reliable internet service

4 years ago

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Darren Cardwell

Usually great customer service. Normally good enough speed. Fair price.

4 years ago

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John And Dominica

innovative ,easy of navigation using remote and the talk remote is great

4 years ago

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Clint Hastings

Perfect so far! Love the options! Excellent customer service!

4 years ago

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Mike Tierney

We had it installed and they were on time and all works well.

4 years ago

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Jeff

Automatically give outage status once you are identified to the system

4 years ago

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Mark Delgrosso

For the speed you get, the prices are quite high. The upload speeds are super slow. Reliability is pretty good.

4 years ago

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Carolyn F.

Good service but it's so expensive; however, that may just be the way things are now.

4 years ago

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Jacob

Terrible customer service, zero want to help the customer. They get their money every month, dont worry about getting money back with their "comcast outages"

4 years ago

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ANGEL L PINTO

The overall product and services. The modem speed and very easy setup

4 years ago

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Gwendolyn A Beall Naples, FL

They were very professional and courteous.internet still goes down some,don't know why.

4 years ago

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Donovan Pooler, GA

Calls answered professionally and. Issue dealt with in the same manner

4 years ago

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James Getty Indiana, PA

Speed is a great asset to this choice , no need for improvement !

4 years ago

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SARA Ambridge, PA

Super fast internet my family loves it works great for my daughter for school

4 years ago

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Phyllis Evanston, IL

Excellent service. A bit expensive. Great at customer service.

4 years ago

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John Kelly Lake Zurich, IL

Slow to respond to requests. More excuses then answers.They want more money to provide the service you are already paying for.

5 years ago

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Denise Thomas

I believe they do have the best service I also believe they cut what we are paying foe a lot and are very high

5 years ago

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Ted

They are great just too expensive how ever you do what what you pay for

5 years ago

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kitty

I hate their price and every few months the price increases. Would leave them tomorrow if there was an option in my neighborhood

5 years ago

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cheryl rudd Crete, IL

The service is pretty good, have problems with use in areas of home, just too expensive.

5 years ago

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Marsha

Its been good they are customer service oriented and products very good.

5 years ago

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Joyce Schmidt

I like them BUT. I often loose connectivity. Lately, with quick correction of outage.

5 years ago

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Robert Riccelli

Very good customer services. Internet speed is fast, service is reliable.

5 years ago

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Tsan Lozano

The service is good but the pricing is not competitive and the operators try to sell you things you don't need.

5 years ago

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Debra Ashley

We have experienced excellent service and a great product. Thank you XFINITY!

5 years ago