Name: Comcast Xfinity Internet
Rating: 3.4

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Cynthia Naples, FL

Fast, I switched from Century Link because I just could not get the speed I needed.

6 years ago

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Joeley Searle

They have always taken care of me and fixed or answered any issues or questions.

6 years ago

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Dana Ogden, UT

Just wait time on phone is way too long and alarm system goes off line frequently. Had some hardware problems.

6 years ago

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Medina-Fontanilla Newark, CA

They have good customer service but the internet is intermittent due to the condition of the equipment.

6 years ago

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brenda Lancaster, PA

LOVE COMCAST, WISH THEY WOULD RELAX ON THERE PACKAGES, THAT YOU COULD CHOOSE WHAT YOU WANT

6 years ago

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GreshamWeaver Gresham, OR

It seems to drop out occasionally for no reason. Plus it costs more than I feel it should. Looking for different provider.

6 years ago

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james coe Corvallis, OR

better service just so expensive , used to be in other countries back in america .i am disabled and fixed income getting too expensive

6 years ago

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Evelyn's son Export, PA

download speed varies widely. Service people always say that the person that was here last, did not do things properly. What they do is no better

6 years ago

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Anne M Landefeld Lancaster, PA

The Wi-Fi doesn't have continuous service and this area requires the boost level just to maintain the regular level.

6 years ago

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Betty Boop

Prices r tooooo high,especially for disabled seniors.Customer service is horrible, the people there do NOT know what the heck they r doing They r so rude.If I wasnt under contract I would go with someone else..

6 years ago

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Your Highness Fayetteville, GA

The wifi is horrible. At least 4 times a day the wifi stops working. I use to think it was the weather but realized even on a calm day, the wifi still goes out. I wouldn't suggest using their wifi.

6 years ago

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Becky

Our WiFi is unreliable. Often our devices disconnect from WiFi, and streamed shows often are interrupted and non-continuous.

6 years ago

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Lorraine Black Wewahitchka, FL

They are very reliable. Although its a bit pricey, the value of money is worth it.

6 years ago

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Daniel Ward Meridian, MS

Good fast internet service, able to contact if having problems, speedy correction

6 years ago

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Ken Staton Littleton, CO

The service is fine for my needs. I have had no difficulty at all with this company. Very reliable.

6 years ago

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Robert Cook Germantown, TN

Once the system is installed,it works great. They have a real problem installing the service.

6 years ago

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Victoria Williams Aliquippa, PA

Great quality service. Friendly customer service representatives whenever a problem arises

6 years ago

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l hess Redmond, WA

satisfied but a bit expensive...................................................................................

6 years ago

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Pierre Pomeroy Fremont, CA

best customer service, fastest internet speed, best TV service at reasonable cost

6 years ago

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Saveene Brown Jacksonville, FL

Awesome Service. fasty and reliable service. I alawys recommend them to myfamily and friends

6 years ago

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Jeanne Gravitt Salem, OR

too many problems, too expensive for how much you have to pay. No sure if this is your "magic" 40 characters or not...but I'm done

6 years ago

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George Hobby Murfreesboro, TN

They have turned off and on for years now. The reason is they refuse to make my pay date (Social Security) 10 days after their pay date. Result is late fees and suspending services every other month or so.

6 years ago

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Valerie Hopkins Harker Heights, TX

Fast Internet speeds, reliable service. Quick to help fix any issues we may have. Lacking one star because it's pricey!

6 years ago

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chandler

unethical and deceptive business practices, constant overcharges for service, nonexistent customer service, failure to correct mistakes. Sales people that flat out lie to you

6 years ago

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John Carpenter

They have the highest internet speeds, best programming and the phone service is great

6 years ago

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Angela M. Carter

They do alright as far as tv services. The internet signal never comes in full. Out of five bars, sometimes I barely get three.

6 years ago

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Neesie

They were amazing for a long time and at one that me I would have given them 5 stars but lately it crashes and it slow.

6 years ago

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Dale Ash Sandy, UT

I've never had problems with my internet with Comcast/Xfinity. It has been fast and reliable.

6 years ago

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Kent Jensen Newberg, OR

Good reliable service. Not many problems, but if you have a problem, troubleshooting is a little hard.

6 years ago

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Debra Brown Lithonia, GA

Top tier reliable service. I love the cable, internet, phone and security service.

8 months ago

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Thomas

Fantastic service! Internet speeds are better than spectrum and I don't have any service issues!

9 months ago

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kimberly crisp Jacksonville, FL

i think they are to expensive for what i get. they don't treat customers that have been with them for a long time. i think they just worried about new customers

11 months ago

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Tanika

Comcast has the best and most reliable internet on the market. The prices are comparable to the service they provide.

1 year ago

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Michelle Kuykendall

Comcast has very good internet connection in my location. Even when the weather has been bad we still had service most of the time.

1 year ago

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J Adams Charlotte, NC

Former customer of Comcast Xfinity Internet. The speed was good but not great. The price for what they did provide was excessive. Customer service was even worse and normally the issues were not resolved with the first phone call.

1 year ago

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Katey Wheeler Santa Rosa, CA

Reliable service at our house with Xfinity. We had an issue with cable once but they replaced our box quickly.

1 year ago

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Maya My McDonough, GA

They made sure to take my money before telling me they couldn't service my unit. Should've known that just by the address! Then they tried to refuse returning my money. Customer service was friendly though but the company sucks.

1 year ago

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robert weaver Lewistown, PA

Affordable and reliable service. Customer service though sometimes hard to understand have done a good job resolving any issues that arise

1 year ago

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Rebecca Tucker Oakland, CA

Extremely happy with the service as well as customer service that they provide. Internet speed is excellent.

1 year ago

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Katherine Domorod Newark, DE

Unfortunately, like everything else, Comcast Xfinity is pricey. So far I'm willing to pay for the dependability and good customer service.

1 year ago Edited July 1, 2023

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C C Foley, AL

If xfinity is in your area, you should use it. Easy to stream multiples movies and games at the same time!

1 year ago

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Maybeline Sandoval IL

I enjoy having Xfinity. Sometimes they do overcharge but they try to find a way to help. I been a loyal customer for 5 years now.

1 year ago

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Kairos Enterprises LLC Olathe, KS

Their service is average. They are hard to reach and often have representatives that English is not their first language, making it hard to communicate your issue.

1 year ago

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Hasnain Ali Columbus, OH

Not satisfied with their service. First, they charged me for installation even though it was their fault that their was no connection in my house coming from the outside. Customer service is really bad. Internet drops from time to time

1 year ago

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Ganiat Harris Silver Spring, MD

With over 30 devices and appliances using internet, there’s no delay on downloads or accessing info.

1 year ago

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Crystal Batavia, IL

This company was awesome at our apartment but turned into a complete nightmare at our house! They did not show up for an appointment twice and we were left without internet for days! I run an online business so this was totally unacceptable! We ended up using a different company when they failed to show up for the second appointment!

1 year ago

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James Walker Lithonia, GA

I really hate comcast service , I left comcast because they alway changed the price on my cable and internet bill . Why do I have to monitor my bill every month for secret fees they try to skip in every month ?

1 year ago

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Penny Nata Colorado Springs, CO

Very kind and reliable. Always there when problems arise.And quick to help with your personal needs.

1 year ago Edited March 1, 2023

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billi smith Tucson, AZ

I feel it does what we need for our house. At this point we have no complaints. It has only gone out a few times. We have only had it for 7 months.

1 year ago

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Brenda Rogers Indianapolis, IN

This company gets u wrapped into extra charges and they don’t tell you They let u find out when u get your bill. The customer service doesn’t care if they have done u wrong and they will gladly let u change companies they don’t care And their internet goes out every week for at least an hour.

1 year ago