Name: Comcast Xfinity Internet
Rating: 3.3

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Sheryl Wilson Pleasant Grove, UT

The internet is fast and we can stream a lot of equipment at the same time.

7 years ago

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Cathy Milne Portland, OR

Super customer service care specialists and 24-hour care online chat.

7 years ago

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Bob

Excellent reliability with wifi and landline phone service. Decent pricing.

7 years ago Edited September 14, 2021

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Kevin Regan

I'm always having to reset the system because of lock ups and failed software updates. Network never working at the speed I paid for

7 years ago

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Jonny Hancock

They steal your internet and give it to your neighbor. With their connection sharing speeds are too slow. Customer service is terrible.

7 years ago

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Merrily Zimmer

Service is very good. Great internet speed. Many wonderful features with xfinity.

7 years ago

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Amy Forrester Salem, VA

Good choice of programs but expensive and difficult to get through to on the phone.

7 years ago

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Misty Nolder Rex, GA

Xfinity has the best internet in the area. But it can be pretty expensive to have.

7 years ago

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Michael Miller Boynton Beach, FL

always available and good customer service when a rare problem arrisewe

7 years ago

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Judith Cox Fort Lauderdale, FL

Fast speed, few problems , great telephone assistance, strong signal

7 years ago

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Rand Shrader San Marcos, TX

They have improved over the years with customer service. However, overall performance in my apartment complex sometimes is spotty.

7 years ago

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Luan Troy, MI

costly and too many interuptions in service ( outages) signal is lost frequently

7 years ago

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Joseph LoConte

Speed and dependability. Great service abilities. Gfreat customer service

7 years ago

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Anonymous Acampo, CA

any problems Ive had with my tv/internet have been taken care of with quick service.

7 years ago

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Karen Colon Newark, DE

Have had excellent customer service and few problems with this service.

7 years ago

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Loletha Rattler Chicago, IL

Internet is accessible any where which is extremely important

7 years ago

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Jennifer Harris Naples, FL

Inconsistent service, weak signal at times, slower Internet (especially since Net Neutrality), condescending help desk

7 years ago

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Grant And Tina Armstrong Prescott, AZ

There was no CAP on data. Others have a very low CAP and want you to upgrade.

7 years ago

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Keith Swarthout

They have fast internet and a good price. Also handle all divides in the house

7 years ago

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Jim Johnson Chaska, MN

no problems or inturrupted service compared to dish alternitive

7 years ago

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Shelia T Rogers Stone Mountain, GA

Reliable and dependable. Can always speak to someone if I have issues.

7 years ago

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Marian Cobb

Ease of communication and service. The picture quality was excellent with very few interruptions.

7 years ago

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Emily L

They are pretty fast connection, but need to stop upcharging unknowingly after periods of time

7 years ago

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Eric

Their prices are a bit high, but they have a great service. My biggest complaints are prices and overages.

7 years ago

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Melanie Anne

They get slower at the end of the evening and especially at the end of the month, It times out on us frequently

7 years ago

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Anonymous

They have interruptions of service with no explanation. I have to reset my router a lot

7 years ago

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Tecia

It's really fast when it works but my FaceTime calls have terrible service because of my wifi

7 years ago

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James Bell

It works. I bundle Phone, TV, Internet and Security. I think I get a good service

7 years ago

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Suzanna Wootton Springville, UT

Internet works, but sometimes its kind of slow and goes out. I wish they'd give you a better router upon installation.

7 years ago

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Dale Zollinger Kaysville, UT

Have a great selection of services. Hate the rate increases.

8 years ago

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Hyrum Sandy, UT

I feel like we pay too much for what we get. Don't like that it's a forced package through the apartment complex - especially the cable.

8 years ago

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Roslyn Wikoff

Service is great when it is working. Getting a tech out to my house when it isn’t working properly is challenging.

1 year ago

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Shaun Combs Kennett Square, PA

Has been a reliable provider over the past 6 years I have been with them. My only complaint is their high prices.

1 year ago

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Debra Brown Lithonia, GA

Top tier reliable service. I love the cable, internet, phone and security service.

1 year ago

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Thomas

Fantastic service! Internet speeds are better than spectrum and I don't have any service issues!

1 year ago

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kimberly crisp Jacksonville, FL

i think they are to expensive for what i get. they don't treat customers that have been with them for a long time. i think they just worried about new customers

2 years ago

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Kathryn Longo Toms River, NJ

Comcast is reliable. I have no problems with their internet but overall cost is high.

2 years ago

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Iris Montemayor Spokane, WA

Affordable, fast connection, and sufficient coverage throughout my 2000+ sq ft home.

2 years ago

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Maritza S.

Customer service helps a lot I never had a problem with my service Internet service

2 years ago

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Rick Mathis Greenfield, IN

Absolutely the worst company I’ve ever dealt with. The billing is the worst. Never the same charge that was agreed it continued to go up every month. Customer service is horrible to deal with

2 years ago

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Teresa Bills Mayflower, AR

I've tried other internet companies and this one is very good. I really like how fast and well it works

2 years ago

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Cristal Moreno Houston, TX

Never had a problem with them they always are there to make my experience better!!!

2 years ago

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Mark South Bend, IN

Internet service is affecting the Xfinity Roku stream device sound and customer service fails to provide an answer. Xfinity customer complaint site is full of the same issues with no one getting a positive result

2 years ago

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Ms Missy McDonough, GA

Xfinity offers quick service but they have many incompetent technicians that are misleading and not helpful. They also do not service many areas, thus making them fall behind on the playing field.

2 years ago

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gayle sadowski

Always willing to work with you on your total charges. Easy to order premium apps.

2 years ago

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Tonia Wright Miami, FL

Aome of the best internet we have had in a long time, we have not encountered any problems.

2 years ago

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warren johnson Floral, AR

I really enjoy my service also my internet has not failed me one time thank you so much

2 years ago

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Nikki Butterfield Philadelphia, PA

i actually love my comcast internet even though i do not have a box i have everything i need

2 years ago

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Brian Meekhof Camano, WA

Very fast and extremely affordable. I've never had a problem and plan to stay a customer

2 years ago

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Alethea DeMarco Shreveport, LA

I like the fact there friendly I don’t like the fact that when you call on weekend you can never get anyone

2 years ago