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Comcast Xfinity Internet

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7.0

Overall Score

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Debra Ashley

We have experienced excellent service and a great product. Thank you XFINITY!

5 years ago

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Walter Smith Ft. Pierce, FL

This company has plenty to offer a bit pricey but good were they need to improv is the internet freezes to much

5 years ago

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Joseph Farmington, MI

Do far so good I like the provider but I don't like the price. It is too high. Ok

5 years ago

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Murs

Good reliable service though prices increase annually as with most providers

5 years ago

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Justin Vance Lehi, UT

I think they're too expensive but have had good experience with the service overall.

6 years ago

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EvaM

Excellent internet connection. Excellent customer service when needed

6 years ago

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Tina Bland Baltimore, MD

Comcast is realiable and consistant with great internet, Tv and phone.

6 years ago

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Michael Maisto Berlin, CT

Outstanding customer service Any questions were answered with full explanations

6 years ago

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Eugenia Lee Tucson, AZ

great products and service. great company to order from. Love the products

6 years ago

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John C. Riverton, UT

Their customer service is always a joke and always get the same answer, 'reboot your computer, reboot modem'

6 years ago

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Bruce Fischler Pompano Beach, FL

Where else can I get 1000mbps download and 45mbps upload? Answer...nowhere.

6 years ago

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Sheryl Wilson Pleasant Grove, UT

The internet is fast and we can stream a lot of equipment at the same time.

6 years ago

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Cathy Milne Portland, OR

Super customer service care specialists and 24-hour care online chat.

6 years ago

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Bob

Excellent reliability with wifi and landline phone service. Decent pricing.

6 years ago Edited September 14, 2021

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Kevin Regan

I'm always having to reset the system because of lock ups and failed software updates. Network never working at the speed I paid for

6 years ago

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Jonny Hancock

They steal your internet and give it to your neighbor. With their connection sharing speeds are too slow. Customer service is terrible.

6 years ago

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Merrily Zimmer

Service is very good. Great internet speed. Many wonderful features with xfinity.

6 years ago

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Amy Forrester Salem, VA

Good choice of programs but expensive and difficult to get through to on the phone.

6 years ago

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Misty Nolder Rex, GA

Xfinity has the best internet in the area. But it can be pretty expensive to have.

6 years ago

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Michael Miller Boynton Beach, FL

always available and good customer service when a rare problem arrisewe

6 years ago

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Judith Cox Fort Lauderdale, FL

Fast speed, few problems , great telephone assistance, strong signal

6 years ago

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Rand Shrader San Marcos, TX

They have improved over the years with customer service. However, overall performance in my apartment complex sometimes is spotty.

6 years ago

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Luan Troy, MI

costly and too many interuptions in service ( outages) signal is lost frequently

6 years ago

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Joseph LoConte

Speed and dependability. Great service abilities. Gfreat customer service

6 years ago

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Anonymous Acampo, CA

any problems Ive had with my tv/internet have been taken care of with quick service.

6 years ago

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Karen Colon Newark, DE

Have had excellent customer service and few problems with this service.

6 years ago

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Loletha Rattler Chicago, IL

Internet is accessible any where which is extremely important

6 years ago

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Jennifer Harris Naples, FL

Inconsistent service, weak signal at times, slower Internet (especially since Net Neutrality), condescending help desk

6 years ago

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Grant And Tina Armstrong Prescott, AZ

There was no CAP on data. Others have a very low CAP and want you to upgrade.

6 years ago

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Keith Swarthout

They have fast internet and a good price. Also handle all divides in the house

6 years ago

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Jim Johnson Chaska, MN

no problems or inturrupted service compared to dish alternitive

6 years ago

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Shelia T Rogers Stone Mountain, GA

Reliable and dependable. Can always speak to someone if I have issues.

6 years ago

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Marian Cobb

Ease of communication and service. The picture quality was excellent with very few interruptions.

6 years ago

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Emily L

They are pretty fast connection, but need to stop upcharging unknowingly after periods of time

6 years ago

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Eric

Their prices are a bit high, but they have a great service. My biggest complaints are prices and overages.

6 years ago

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Melanie Anne

They get slower at the end of the evening and especially at the end of the month, It times out on us frequently

6 years ago

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Anonymous

They have interruptions of service with no explanation. I have to reset my router a lot

6 years ago

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Tecia

It's really fast when it works but my FaceTime calls have terrible service because of my wifi

6 years ago

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James Bell

It works. I bundle Phone, TV, Internet and Security. I think I get a good service

6 years ago

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Suzanna Wootton Springville, UT

Internet works, but sometimes its kind of slow and goes out. I wish they'd give you a better router upon installation.

6 years ago

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Dale Zollinger Kaysville, UT

Have a great selection of services. Hate the rate increases.

7 years ago

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Hyrum Sandy, UT

I feel like we pay too much for what we get. Don't like that it's a forced package through the apartment complex - especially the cable.

7 years ago

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Edith Fields Memphis, TN

My price is not bad. I have the $50 plan but with the ACP it's only $20 a month

9 months ago

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Deborah Parker Taylor, MI

I have switched to streaming so I have some glitches with them. When I had cable, internet and landline it was 5 star.

9 months ago

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Tena Romano

I cannot complain the cost is well worth the service I have few outages and fast Internet.

10 months ago

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Robert Baltimore, MD

Xfinity's service fee is absolutely ridiculous. Given the profitability of the company, their service fees are nothing short of ripping off the customer.

11 months ago

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Kathryn Longo Toms River, NJ

Comcast is reliable. I have no problems with their internet but overall cost is high.

1 year ago

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Iris Montemayor Spokane, WA

Affordable, fast connection, and sufficient coverage throughout my 2000+ sq ft home.

1 year ago

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Maritza S.

Customer service helps a lot I never had a problem with my service Internet service

1 year ago

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Rick Mathis Greenfield, IN

Absolutely the worst company I’ve ever dealt with. The billing is the worst. Never the same charge that was agreed it continued to go up every month. Customer service is horrible to deal with

1 year ago