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Comcast Xfinity Internet

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7.0

Overall Score

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Tevita Salt Lake City, UT

Great service and speed. When having to call customer service, it was always good.

6 years ago

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Isaac Greenwood Riverton, UT

The BEST internet out there! It is reliable and fast and it doesn’t ever disappoint!

6 years ago

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Aiga Orem, UT

The Best customer service with top notch communication. Products are awesome and reliable.

6 years ago

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Tanner Hales Pleasant Grove, UT

Internet coverage and speed is awesome! I love the customer service, and the price is very fair.

6 years ago

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K Robison Layton, UT

Okay service. I feel like there are better options with better pricing. I have found a service that offers more for less.

6 years ago

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Brant Petty

I am so glad I do not have to use xfinity anymore. Nothing but issues with connectivity and customer support.

6 months ago

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tfd1949

Pricing is too high for internet and other services . T/mobile has an excellent price

7 months ago

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Eric S

Service is sometimes interrupted and services are quite expensive compared to other companies.

7 months ago

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Dale Davis Riverdale, GA

they are there to assist whenever you call.

1 year ago

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Trevor Crane Lehigh Acres, FL

Absolutely terrible service constantly dropping and never getting fixed after calling them out here so often avoid at all costs

1 year ago

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A Flores Deming, NM

Friendly customer service, fast online site but not available everywhere

1 year ago

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Grossarth Family Herriman, UT

Great internet speed and reliability for our home.

2 years ago

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Emily D Herriman, UT

Comcast Xfinity Internet gave me the fastest speeds.

2 years ago

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Lindy Johnson Jacksonville, FL

It's a disgrace ..I am cancelling I can't get Netflix as it's always out Always problem in oakleaf ..they have a nerve asking to be paid !!!!!!!

3 years ago

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Kurt Lucas Olney, MD

I was very dissatisfied with Comcast. I had multiple equipment issues that took months to get resolved.

3 years ago

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jim krapf Hackensack, NJ

Cost effective and great streaming xxxxx

3 years ago

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Joor79 Bartow, FL

Massive outages every night, data caps, God awful costumer service, price jacking, there is a reason it is the most hated company in the country.

3 years ago

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Lawrence Davis Las Vegas, NV

The internet is blazing fast and beyond my expectations

3 years ago

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Seth Schellenberg Lehi, UT

All 5 of the absolute worst interactions I’ve ever had as a customer have been with xfinity internet. Impossible to get a hold of once you sign on.

3 years ago

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HG ,

HORRIBLE CUSTOMER SERVICE!!! YOU CAN'T GET ANY RESOLUTIONS TO ANY PROBLEMS YOU HAVE SUE TO THEIR ERRORS AND LAZY STAFF!!!!

4 years ago

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Willie Williams Dothan, AL

I've had no problems. If I did they resolved my issues.

4 years ago

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Shirley Houston, TX

Great Company with Excellent customer support.

4 years ago

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Robert M Roder Pompano Beach, FL

Best customer service. They will always be there for you.

4 years ago

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C.A Miami, FL

Always solve issue whenever i call. Always knowledgeable

4 years ago

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C Monroe American Fork, UT

Terrible customer service. Horrible. Almost non-existent and extremely hard to get a live human to help.

4 years ago

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DaleB Clovis, CA

Solid fast internet performance. A little expensive.

4 years ago

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Julie L Napa, CA

easy process to change serviecs and people are friendly and helpful

4 years ago

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Herman Murray Blueglass Sarasota, FL

Terrific! Easy to work, entertaining, good variety

4 years ago

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LLOYD ROSE Gloucester, MA

Do not like that internet speed slows down. I am checking for new internet providers at a better rate

4 years ago

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John Pesente Hanson, MA

RECENTLY JACKED UP MY RATE SLOWED DOWN MY INTERNET AND HAS TAKEN XHANNS AND CANNOT CONTACT TO CANCEL , WAITED 4 DAYS ON MESSANGER

4 years ago

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Jean Whitaker Maysville, KY

Great! Fast-easy to get answers to questions-knowledgeable

4 years ago

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Bob Cardone Norcross, GA

Zero problems, it always works, fair price, good speeds.

4 years ago

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Bob Marciano Lady Lake, FL

Lose it once in awhile but for very short time. Speeds good.

4 years ago

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Sgundrum16 Panama City, FL

Horrible service! We pay ALOT of money for our internet to go out at least once a week! Can’t wait to change companies!

4 years ago

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Dan Halladay

When there are issue, they get them taken care of.

4 years ago

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Jing Farber

The service is good, but the price is very high, and too high by my estimation.

4 years ago

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Arleana

They suck and they are always going up every month with the hidden fees after you get the special

4 years ago

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Gerry F.

Sucks you in with a cheap promotion then prices go way up thereafter. Service is slow and unreliable.

4 years ago

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Leland Fincher

I pay $141 a month for my internet. Why I have no idea. Over rated. New customers got same package for $20/mo for 1 Year

4 years ago

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henry

They suck. They don't deliver on what they promise. When I get out of this contact I'll never do business with them again.

4 years ago

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jeanne cooper

Horrible customer service no respect for my time, they constantly want you to do their work as an unpaid employee

4 years ago

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Steve Loewy

Generally the internet connection works well. Customer service is mediocre.

4 years ago

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Tara

Good service. Good price. It's dependable- no issues.

4 years ago

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Paul R

customer service a joke, prices to high, they always put any issues on someone else, however have no choice of companies

4 years ago

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Vito Salvatore

Unreliable and the call center is even worse. I called to have a repair but no call back and no repair. Figured it out and repaired it myself.

4 years ago

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Judi Bielecki

Internet works fine & you can call or look on line for probkems

4 years ago

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Rocky

Reception great. Automation Sucks! Talking to real people is much more efficient.

4 years ago

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Donna

As a monopoly, theyvhave very poor customer service and high prices, because we do not have another option.

4 years ago

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Odessa Prater

The rates are very high,some of techs are rude and you havea long time for them to get here

4 years ago

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Jason

Good service, good programming, very reliable with a lot of optional viewing

4 years ago