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Comcast Xfinity Internet

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5.5

Overall Score

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Michelle Naples, FL

Great service in my area, my neighborhood is being upgraded right now.

6 years ago

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Kelvin Davis Bowie, MD

Fees are too high are too high for the level of bandwidth and house coverage.

6 years ago

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Kelly ORourke Fort Lauderdale, FL

Super fast internet and customer service is top notch

6 years ago

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Don Zahnle

Service OK. Pricing and renewal strategy will ultimately drive me elsewhere, I just need a place to go.

6 years ago

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Kostas Fotinopoulos League City, TX

Need to let people know that there is an unlimited plan . instead of charging overages for over a year

6 years ago

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J. Mack Saint Paul, MN

I'm not getting anywhere near the connection speed that I pay for. I have a 1gig plan and when I run speed tests I get 35mps AT BEST.

6 years ago

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Nelly Delray Beach, FL

Horrible customer service, very expensive, not worth it at all. My internet is very slow and I pay for the fastest one. Not happy at all.

6 years ago

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Tatianna

Good company, fast and reliable internet, improved customer service

6 years ago

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Lori Phillips

Billing was horrible until I saw manager who fixed it. Now I darent change anything

6 years ago

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Chung

Understands customers' needs and ddliver services.

6 years ago

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Anthony Williams

Speed and availability. Very pricey with a ton of fees! This is what they can improve on

6 years ago

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Vinny C.

Great, reliable service with high speeds.

6 years ago

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Alem

Not good . The Internet enterapts multiple times. The modem turns itself on and off multiple times.

6 years ago

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Nickolas

good speed and more competitively priced than others

6 years ago

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Karen

They charge customers to fix problems that are caused by their equipment that their customers pay them to use.

6 years ago

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Poor Nashua, NH

I like comCast, but you seem to go down quite a bit, interupt shows,

6 years ago

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lonnie rasheed Memphis, TN

good service provider but needs to a check on rates

6 years ago

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Jason Farless Owens Cross Roads, AL

Pretty good. Good service. Lower their prices

6 years ago

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William Middletown, PA

this is a very slow internet system, my DSL was faster than what I have presently

6 years ago

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Anne Breckenridge, CO

Good, price could be better but our service rarely dips

6 years ago

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John

Customer service could hardly be worse. Plan on spending HOURS on the phone.

6 years ago

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Shirley

Experience has been good. Customer Service is good at store in person, but not over phone!

6 years ago

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Carolyn Annette

Excellent customer service. Good company.

6 years ago

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Andie

They are the worst. Every night my internet goes out and everyday around noon the same thing and I use them for work and just poor service.

6 years ago

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Charles Waterford, MI

I keep losing my connection. I wish there was another provider besides AT&T, because I had them and they're too expensive.

6 years ago

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Anne Darley Fort Lauderdale, FL

They dont give bad advice and they are in the USA.

7 years ago

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Eric Castle Rock, CO

great service, great cost (for bundled packages)

7 years ago

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Ms. K. Washington, DC

I like the Cable connection is secure. Their billing is outrageous. Change pricing. Too high

7 years ago

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Patricia L Kelly

Sometimes real slow.but overall we enjoy the service

7 years ago

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Henrique V

Its very fast and service is very reliable

7 years ago

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Leon Worthy

frustrated at time with service.However,I will stick with them for now.

7 years ago

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Jimmie moton Alexandria, VA

I love their products and services, however I have issues with internet speed

7 years ago

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Jack W Harmon

Covers Phone, Cell, Home/Office Internet, TV

7 years ago

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John Pcola Saint Michael, PA

Somtimes I cannot log onto the Internet becuase of technical issuse on comcast end of the service

7 years ago

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Anonymous

Consistent speeds. No hickups. Easy setup.

7 years ago

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C Schmidt

We go to our Comcast store/office. We get GREAT service from them!

7 years ago

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K

The internet is great, the customer service is the worst I have ever experienced in my entire life.

7 years ago

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Anonymous Antioch, TN

Most of the time it is fast and reliable but it's overpriced

7 years ago

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Kamae Nowlin Rossville, GA

Good service. Several options for channel line up. User friendly app.

7 years ago

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Tamela Jean Arnold Michigan Center, MI

Their prices of their product is never the same month to month. It is always different.

7 years ago

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Robert Brentwood, TN

Spotty speeds. Mostly get the speeds they promise but sometimes they slow down dramatically.

7 years ago

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Laurie Strojny La Porte, IN

quick reliable service. rarely goes down. easy to use.

7 years ago

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Herman R Soto Hollywood, FL

Rated 5 for the speed of interaction and services provided

7 years ago

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Sirena Swanson Hollywood, FL

Faster better service reliable Wifi which stays on

7 years ago

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Pete Ocala, FL

Inconsistent strength in Mbps and our television DVR would drop signal.

7 years ago

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Ronald Capone Port Saint Lucie, FL

The Speed, reliability, and the excellent customer service

7 years ago

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Martha L. Silver Spring, MD

Sometimes it takes too long to boot up. Otherwise no problems.

7 years ago

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Pier V Guidi Hillsborough, NJ

Pretty consistent service but way to expensive around these parts (no competition)

7 years ago

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Michael Reeves Crosby, TX

Fast and dependable very reliable great service

7 years ago

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Ernest Hawes Albuquerque, NM

Extraordinary high speed and reliability

7 years ago