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Comcast Xfinity Internet

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7.5

Overall Score

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ChanceyParker Jackson, MS

Terrible service because it’s so slow. This was unfortunately the only service provider that I could use while living in Hattiesburg ms (in my neighborhood).

4 years ago

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Jon Robinson Riverton, UT

Good solid service. It is a bit more expensive than our last service, but much more stable.

5 years ago

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mike Springville, UT

Good service, but very expensive. I think I could save money by switching. They do have good support.

5 years ago

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Melissa Riviere Clarks Summit, PA

Xfinity has the monopoly where we live in N.E. PA. Our hi-speed cable has been consistently good, but it is overpriced.

5 years ago

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JS Alpine, UT

I use the WiFi app to help limit my kids device usage. It works fast and reliable.

5 years ago

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Gordon Gibb Pleasant Grove, UT

Internet service is generally dependable; rare blips in our service when watching TV.

5 years ago

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Jacob Ball West Jordan, UT

Internet is spotty and throttled at times. But fast at others times. Xfinity customer service is not great.

5 years ago

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Mardee Eames Kaysville, UT

Xfinity has been much better than Dish. My internet does get slow many or goes down.

5 years ago

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Nana Asiata Herriman, UT

Xfinity has great internet speed and connection. Their customer service is also great too!

5 years ago

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Elisa Vakapuna Salt Lake City, UT

Xfinity internet is awesome, good pricing and fast! We love Xfinity internet and still have it!

5 years ago

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Darius Williams Alexandria, VA

the prices are pretty competetive with other just often have wifi drop out and need to reset router to many times

5 years ago

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Mitch Krull Pleasant Grove, UT

Good customer service. I feel like the quality of Internet is hit or miss, not sure I would use again.

6 years ago

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cami harward American Fork, UT

I like Xfinity as a service. The internet is pretty fast and can handle a lot of things going at the same time

6 years ago

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Shanna South Jordan, UT

Good service, It's not as fast as i was expecting. some lag time

6 years ago

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Katherine Smith Salt Lake City, UT

Always had great service. Dependable and great customer service.

6 years ago

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Spencer Hodgson Salt Lake City, UT

They're internet is pretty good. It's not perfect but it's still the best internet out there I'd say.

6 years ago

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Erin Rhoton Pleasant Grove, UT

Comcast has very good internet service but their customer service could use some improvement.

6 years ago

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Jeff Martin Layton, UT

Had comcast for a long time but ultimately decided to switch users. I didn't like their pricing or their service.

6 years ago

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Bob Corning

Horrible customer service! You can NEVER get anyone on the phone to help you ESPECIALLY with technical support.

1 year ago

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Richard Boston, MA

Such poor customer service. Had to call over and over for the same issues when the system didn't work.

1 year ago

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Katie Ansonia, CT

Customer service is a joke. I've been trying to get help for 3 months, They just keep saying they are working on it.

1 year ago Edited September 21, 2023

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Tony's Babygirl Staton MO

Very good signal and clear picture with numerous options

1 year ago

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Renee Brady Atlanta, GA

Have been trying for 2 hours on phone to get internet service, still don't have it. Sorriest customer service.

1 year ago

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Tim Johnson Eureka, IL

Cancelled my cable with them and a month later my internet bill went up by 50$ a month

3 years ago

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caryn simmons Seattle, WA

The absolute worst customer service in the world. In fact, if you want to talk to a person good luck!

3 years ago

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Donna S Corinth, MS

internet goes out a lot, takes days to fix it often, and it cost way too much to have that many problems

4 years ago

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Tom Osseo, MN

It’s a good experience. Sometimes slow but seldom down.

4 years ago

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Estela Guenther Stafford, TX

Reliable, punctual, reasonable priced, easy installation..

4 years ago

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Jan Watling Los Angeles, CA

They are responsive but consistency if internet is not level.

4 years ago

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Phil Fioresi South San Francisco, CA

great service very few outages and good customer service

4 years ago

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John Arranaga San Jose, CA

I have security with them and it only works about 20% of the time but yet they keep charging me the full monthly fee.

4 years ago

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Richard Elliott Menlo Park, CA

Xfinity has superior internet service and faster wifi

4 years ago

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Mary Johnson Stockton, CA

Internet is good; cable part off and on good; pay too much

4 years ago

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Dianna Herron-Watson Decatur, GA

Sometimes the internet is just slow. Good reliability which is why we stay.

4 years ago

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Julian Scott

They don't take care of long term customers. They over charge and give new customer all the great deal.

4 years ago

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Snake

Very expensive...poor customer support. Too many channels selling things I don't want or need.

4 years ago

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Brian

Expensive and unwilling to negotiate their prices unless there is a lame bundle to offer.

4 years ago

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Allene

Spotty service, overpriced with few options to lower the cost

4 years ago

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John Lovell

Customer Service is terrible, they have a monopoly in my neighborhood, prices keep going up with no notice.

4 years ago

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Michael ORourke

Worst service provider ever! Internet speed is always slower than what you pay for and outages or a weekly occurrence!

4 years ago

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Christine Hasselbach

The internet is very intermittent. I don't get what I pay for.

4 years ago

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Adam

Good internet need better customer service

4 years ago

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richard S kane

WE don't always getthe full 5G and the inter et is slow

4 years ago

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Courtney Harms

The speed of the internet that they sell is not the speed that you get in your home.

4 years ago

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Nawal Benzakour

They are absolutely the worst company on the planet, worst customer service and their processes need serious fixing.

4 years ago

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Rodolfo Brighton, CO

Signal. Internet speeds. Better calls signal. No drop calls

4 years ago

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Bass4worship Sebring, FL

To many disconnect. To many freeze up. Need to improve area service.

4 years ago

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Susan Laura Viviano Maysville, GA

Great Internet. More consistency would be nice.

4 years ago

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danny downs

customer support is full of lies and bs. they say one thing to get another response then does the complete difference

5 years ago

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michael w smith Crawfordville, FL

Good but slow on service.

5 years ago