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Comcast Xfinity Internet

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7.0

Overall Score

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michael w smith Crawfordville, FL

Good but slow on service.

5 years ago

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Hot Customer

Good customer service and good advisements

5 years ago

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richard salyer

they are a good company...need faster internet

5 years ago

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Lynnette

Website is not very user friendly but decent customer service

5 years ago

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Orval F Ankrom

Installation was good, but system channels selection is bad for Teir 1

5 years ago

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P. Bradford

Prefer to pay my bill through the keyosk (which is great)

5 years ago

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Eddie Cox

Great product when it is operating....customer service service needs help. Just hate to have to call and listen

5 years ago

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Vito Gottuna

Poor customer service it is impossible to someone to vone to your hone tor service They route there c/S calls to india

5 years ago

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Carol Pawcatuck, CT

Good support and service. Reduce monthly fees. Noon

5 years ago

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moonpathgirl

They're very expensive and pretty much have the market cornered in my area.

5 years ago

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Stacy Richards Colorado Springs, CO

I like the app, it is easy to use and convenient

5 years ago

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Sandra Anderson Chicago, IL

Goes down too often for short periods of time & too expensive. No senior discount either.

5 years ago

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DJ_Draeko Seattle, WA

During warm weather months, the service can be spotty.

5 years ago

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Meghan McGinty

The internet is horrible, and customer service is not helpful when i have issues.

6 years ago

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J Simmons

Customer service needs improvement and prices are too high for bundles.

6 years ago

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Tom Pleasant Grove, UT

It goes in and out depending on the day.

6 years ago

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Jacob Kiesel Salt Lake City, UT

Piss poor customer communication, but provides good internet

6 years ago

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Joseph p marfongelli Beverly, MA

Always trying to do better.,when cable loses reception, .

6 years ago

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Patty Miles

pretty good connections, as well as service

6 years ago

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JOAN CIECKIEWICZ West Palm Beach, FL

I like them, not bad. A little expensive.

6 years ago

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Kevin

good speed, mostly reliable, but expensive

6 years ago

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R Fairfield, CA

Too expensive and internet is not consistent and you rent every box you have.

6 years ago

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Betty Memphis, TN

Their customer service is so terrible. It’s hard to talk to anyone who can actually get anything done!!!,

6 years ago

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Marc Weber

The equipment doesn't work very well. They charge entirely to much.

6 years ago

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Virginie Le Francois-Ross Portland, OR

Solid service, but obscure rates and terrible customer service

6 years ago

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sirius cooks - user of cayan Oak Park, IL

they do what they say, but bundling with our phone still $$$$

6 years ago

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Richard Campanaro Ponte Vedra Beach, FL

most of the time --- good service and good programming

6 years ago

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Elsbeth

They slow the internet when they want to and they are way to EXPENSIVE.

6 years ago

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Joyce Davis Eastpointe, MI

SERVICE IS CONSISTENT & EQUIPMENT IS RELIABLE

6 years ago

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East Texas Tomball, TX

Our internet speed is not consistant and alomost never what we pay for

6 years ago

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Gloria Klug Longmont, CO

Good service when needed. A little high priced.

6 years ago

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Marv1959 Oxford, PA

We have never had any problems with our Xfinity service.I am sure we willstay with them. No changes in the future

6 years ago

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Ding Dong Daddy Anaheim, CA

Great customer service and great internet for cheap.

6 years ago

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Teresa Nolan Twentynine Palms, CA

Slow speeds. service is fair to poor. not a good value for the money.

6 years ago

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isaias casanova Tucson, AZ

Wireless has issues. Have had a lot of problems with downloads.

6 years ago

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Heather Sigler

They're great, just a bit on the pricey side.

6 years ago

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Darrell Morgan Bremerton, WA

Be a 5 if it wasn't so expensive the quality is good

6 years ago

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lynn gennero Clinton Township, MI

service was often intermittent with no reason for it like weather

6 years ago

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Douglas Davidson Portland, OR

Never an issue works well. Customer service. No

6 years ago

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lorrie West Jordan, UT

The price. The keep raising our rate because they want us to sign another contract and we refuse.

6 years ago

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Anthony Moore Westchester, IL

Service has been improving over the last couple of years.

6 years ago

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William Wilson

It is fast at times, but others it seems to slow down.

6 years ago

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Ronald Monteforte

Fast but not very can have reliability problems.

6 years ago

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Joe

Expensive- slow to fix-the company is too big and slow to fix problems.

6 years ago

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Zeckery Henslee

Loses connection to internet often for no reason

6 years ago

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Jack Hanning

Better customer service will push them to 5 stars. Connectivity is awesome.

6 years ago

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Paul Feldan

cost, variable speed, don't always get the download speed I am paying for

6 years ago

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Chris Wootton Ogden, UT

Expensive products and company's likes to gouge you when ever they can.

6 years ago

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Joe Baker Utica, MI

Service was great for years but went up in price and was no longer affordable.

8 months ago

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James Joiner

Reliable customer service and service is great.

10 months ago