Name: SmileDirectClub
Rating: 2.9

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Verified Customer

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Joanne Medvedeff Hilton Head Island, SC

Incredible product, quick results however my teeth are not perfectly straight.close enough

3 years ago

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Verified Customer

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Daniel Whittier, CA

It closes the gap between front teeth and straighten them as well.

3 years ago

Reply from SmileDirectClub

Thanks for leaving us a review! We’re so happy to hear you’re enjoying your aligners, Daniel.

Jun. 11th, 2020

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Verified Customer

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Tracy Upland, CA

I followed the directions accurately and received the results that I desired!

3 years ago

Reply from SmileDirectClub

This review makes us smile. Thank you Tracy!

Jun. 11th, 2020

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Verified Customer

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Joyce Shepherd Tracy, CA

Excellent product and treatment, ease of access, great price.

3 years ago

Reply from SmileDirectClub

This is what we like to hear! Thank you for sharing Joyce.

Jun. 11th, 2020

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Verified Customer

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James Taylor Sacramento, CA

The process was simple and fun. I’m happy with the results.

3 years ago

Reply from SmileDirectClub

James, we love seeing this!

Jun. 11th, 2020

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Verified Customer

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Joshua Padilla Jersey City, NJ

My teeth were noticeably bad and Smile Direct fixed them in no time!

3 years ago

Reply from SmileDirectClub

This is what we like to hear, Joshua!

Jun. 11th, 2020

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Verified Customer

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Sal Glassboro, NJ

Had a great experience. Customer service was good answered all my concerns.

3 years ago

Reply from SmileDirectClub

Sal, thank you so much for the support!

Jun. 11th, 2020

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Verified Customer

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Shurla Tyler Chester, NY

Smile club really brings your confidence back and make you smile happy again!

3 years ago

Reply from SmileDirectClub

This review makes us smile. Thank you!

Jun. 11th, 2020

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Verified Customer

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Mia Lazutkina Long Island City, NY

Great results! I love my new smile! My teeth look straight and beautiful!

3 years ago

Reply from SmileDirectClub

We love your enthusiasm, Mia. Thanks so much!

Jun. 11th, 2020

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Verified Customer

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Allison Virginia Beach, VA

Some of my aligners were longer than my teeth. It was obvious i was wearing them.

3 years ago

Reply from SmileDirectClub

We truly appreciate you leaving us this feedback.

Jun. 11th, 2020

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Verified Customer

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Kassandra Smyrna, TN

From the beginning to the end the process was fast and simple

3 years ago

Reply from SmileDirectClub

Kassandra, we’re thrilled to hear it!

Jun. 11th, 2020

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Verified Customer

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Monica Murphy Milwaukee, WI

Excellent customer service and communication. Straightened my teeth quickly.

3 years ago

Reply from SmileDirectClub

Monica, we love seeing this!

Jun. 11th, 2020

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Verified Customer

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Christel Green Bay, WI

Good customer service; all shipments were on time; helpful reminders

3 years ago

Reply from SmileDirectClub

Thanks for leaving us a review! We’re so happy to hear this, Christel.

Jun. 11th, 2020

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Verified Customer

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Lori Wilcoxson Glenarm, IL

The results are amazing. In as little as 4 months, had my smile back

3 years ago

Reply from SmileDirectClub

This review means the world to us. Thank you, Lori!

Jun. 11th, 2020

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Verified Customer

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Martavious Dodd Saint Louis, MO

My gap keeps coming back after the treatment each day after I take my retainers out from wearing them over night.

3 years ago

Reply from SmileDirectClub

Thanks so much for leaving us a review, Martavious. We are very concerned to hear this and want to get this issue resolved for you. Please reach out to us at 800-848-7566 for further assistance.

Jun. 11th, 2020

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Verified Customer

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Ron Davis Henderson, NV

Easy and convenient. Was able to get all equipment faster then scheduled

3 years ago

Reply from SmileDirectClub

Ron, we're delighted to see this!

Jun. 2nd, 2020

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Verified Customer

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Natalie Sandoval Downey, CA

Super easy to get started and representatives are informative and nice.

3 years ago

Reply from SmileDirectClub

Natalie, thanks for your kind comments about our team.

Jun. 2nd, 2020

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Verified Customer

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Shayla Redondo Beach, CA

Great service and easy to use. Would definitely recommend to a friend.

3 years ago

Reply from SmileDirectClub

Shayla, your wonderful feedback and rating mean a lot to us.

Jun. 2nd, 2020

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Verified Customer

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Danelle Aiea, HI

Great email reminders, professional Trays and kit, great price

3 years ago

Reply from SmileDirectClub

This is why we do what we do. Thank you for the feedback, Danelle!

Jun. 2nd, 2020

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Verified Customer

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Ruth sorensen Kailua, HI

Service was VERY fast and effective. I’m shocked how fast my smile changed

3 years ago

Reply from SmileDirectClub

Thank you again for taking the time to share a review! We truly appreciate the support.

Jun. 2nd, 2020

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Verified Customer

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Shannon Bothell, WA

They were great. Easy and responded to my emails. My teeth look great. Thanks!

3 years ago

Reply from SmileDirectClub

Shannon, we really appreciate your positive review!

Jun. 2nd, 2020

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Verified Customer

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Mike Sea Isle City, NJ

The whole process is seamless. I now have a beautiful smile

3 years ago

Reply from SmileDirectClub

Mike, we love seeing this!

Jun. 2nd, 2020

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Verified Customer

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Erik Freifeld Somerset, NJ

I would have given 5 stars, but some of the aligners did not fit well and caused irritation.

3 years ago

Reply from SmileDirectClub

Thanks for the feedback, Erik. If customers have any concerns, we're always happy to help!

Jun. 2nd, 2020

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Verified Customer

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Miles Welch Remsenburg, NY

The entire process was easy and pleasant. I have no complaints.

3 years ago

Reply from SmileDirectClub

Happy to hear this, Miles! We appreciate that you took the time to share some kind words.

Jun. 2nd, 2020

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Verified Customer

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Balreen Kaur Catonsville, MD

My teeth turned out way better than it was before and I’m just so happy.

3 years ago

Reply from SmileDirectClub

We're honored. Thank you so much!

Jun. 2nd, 2020

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Verified Customer

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Eric Levenson Windsor Mill, MD

My teeth turned out great! I love to smile now. The process was easy.

3 years ago

Reply from SmileDirectClub

We believe everyone deserves a smile they love. Thank you so much for the review, Eric!

Jun. 2nd, 2020

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Verified Customer

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Nick Fillion Danville, VA

It works just like the advertisement says, unbelievable results in just four months!

3 years ago

Reply from SmileDirectClub

We're thrilled to read this. Thank you, Nick!

Jun. 2nd, 2020

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Verified Customer

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Mary Evans Millbrook, AL

Had some soreness with new aligners. I had to use dental was and mouthwash for sure mouth

3 years ago

Reply from SmileDirectClub

We appreciate you leaving us a review, Mary!

Jun. 2nd, 2020

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Verified Customer

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Thomas Dean Gautier, MS

Great customer service and achieved a smile I am proud to show off.

3 years ago

Reply from SmileDirectClub

We're so happy to read this!

Jun. 2nd, 2020

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Verified Customer

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Jayne Louisville, KY

I had zero problems, with service, or products. Never had to contact provider

3 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Jayne! Thank you so much.

Jun. 2nd, 2020

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Verified Customer

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Megan MW Louisville, KY

I had quick delivery, fast customer service, and great results!

3 years ago

Reply from SmileDirectClub

We love seeing this, Megan!

Jun. 2nd, 2020

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Verified Customer

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Ronnee Louisville, KY

The process was easy. I was not able to get in touch with customer service though.

3 years ago

Reply from SmileDirectClub

Thanks so much for the review, Ronnee. Our customer support is available 24/7 via phone, email, and chat, so this is concerning to see. If you need anything, please don't hesitate to give us a call at (800)-848-7566.

Jun. 2nd, 2020

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Verified Customer

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Victoria Barnes Marion, OH

They helped straighten my teeth more quick and cheaper than braces!!

3 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Victoria. We are always here for you!

Jun. 2nd, 2020

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Verified Customer

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Steve Miller Cincinnati, OH

Mostly it was a very good experience. I did have a few aligners that weren't finshed right.

3 years ago

Reply from SmileDirectClub

We appreciate your honest review, Steve!

Jun. 2nd, 2020

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Verified Customer

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Gina V. South Bend, IN

Fast, easy, affordable. The aligners were clear, and barely noticeable.

3 years ago

Reply from SmileDirectClub

Now that's an honor! Thank you so much, Gina.

Jun. 2nd, 2020

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Verified Customer

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Eddie Houston, TX

Easy to work with and they were honest about pros and cons of product

3 years ago

Reply from SmileDirectClub

Thank you so much for sharing, Eddie! This means the world to us.

Jun. 2nd, 2020

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Verified Customer

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Linda S. San Antonio, TX

Convenience, results. Reminders making helping you stay on track.

3 years ago

Reply from SmileDirectClub

Hello Linda, thank you; we appreciate your feedback!

Jun. 2nd, 2020

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Verified Customer

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James

Very Professional staff from the very start! Great product for the money!

4 years ago

Reply from SmileDirectClub

Thank you for this wonderful review!

Apr. 21st, 2020

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Verified Customer

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Shea Pasarela

Teeth ended up looking really good and company gave out nice rewards

4 years ago

Reply from SmileDirectClub

Thank you so much for the feedback, Shea!

Apr. 21st, 2020

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Verified Customer

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Londan Dodd

Customer service was good did not have to sit a long time to get the cray done

4 years ago

Reply from SmileDirectClub

London, thank you for the kind words!

Apr. 21st, 2020

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Verified Customer

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Karlie Serna

It was such a smooth process and I couldn't be happier with my end result.

4 years ago

Reply from SmileDirectClub

This is why we do what we do!

Apr. 21st, 2020

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Verified Customer

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Mike

Very Fast and Convenient, easy to follow directions with great results

4 years ago

Reply from SmileDirectClub

Thank you so much for the positive review!

Apr. 21st, 2020

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Verified Customer

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Tawanna Ellison

Great for minor changes. I liked that it was a short amount of time with drastic changes.

4 years ago

Reply from SmileDirectClub

Tawanna, we love seeing this!

Apr. 21st, 2020

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Verified Customer

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Jasmine Vargas

Smile direct club is super affordable and super convenient .

4 years ago

Reply from SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Apr. 21st, 2020

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Verified Customer

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Becca

Loved it! Very supportive and flexible. Response time is decent

4 years ago

Reply from SmileDirectClub

Hello Becca, thank you; we appreciate your feedback!

Apr. 21st, 2020

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Verified Customer

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Michelle R.

I have a good experience from the beginning and it's very easy.

4 years ago

Reply from SmileDirectClub

Michelle, your wonderful feedback and rating mean a lot to us.

Apr. 21st, 2020

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Verified Customer

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Karen

works great, it's comfortable, and you can adujiste to your lifestyle

4 years ago

Reply from SmileDirectClub

Thank you for the wonderful review, Karen!

Apr. 7th, 2020

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Verified Customer

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Danielle Cunningham

This was a seamless process. It was only 7 months and I had the smile of my dreams

4 years ago

Reply from SmileDirectClub

Danielle, we're thrilled to see your kind review!

Apr. 7th, 2020

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Verified Customer

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Nicole Farmington, MI

They have been very helpful and the process has been easy and great !

4 years ago

Reply from SmileDirectClub

Nicole, thank you! This is what we like to hear.

Apr. 7th, 2020

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Verified Customer

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Nancy A.Manion Elmhurst, IL

Because they were easy to work with and I have a perfect smile now.

4 years ago

Reply from SmileDirectClub

Nancy, this rating means the world to us. Thank you for taking the time to leave a review!

Apr. 7th, 2020