Name: SmileDirectClub
Rating: 2.9

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Verified Customer

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Diane Kissimmee, FL

It was fast and cheaper then braces, no office visits, great experience.

3 years ago

Reply from SmileDirectClub

Diane, we love seeing this!

Aug. 3rd, 2020

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Verified Customer

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Karan Vahi

They provide affordable, effective and fast way to fix teeth.

3 years ago

Reply from SmileDirectClub

Karen, we love providing a cost-effective option for our customers.

Jul. 28th, 2020

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Verified Customer

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ella merrill

They were responsive when I had questions. Aligners worked very well

3 years ago

Reply from SmileDirectClub

Ella, we appreciate that you took the time to share some kind words.

Jul. 28th, 2020

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Verified Customer

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Danielle

Great experience from the initial visit to the end of her treatment

3 years ago

Reply from SmileDirectClub

Danielle, thank you so much for the positive review!

Jul. 28th, 2020

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Verified Customer

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Louis Werk

Great results and friendly service. Will definitely recommend to a friend.

3 years ago

Reply from SmileDirectClub

Louis, this makes us smile!

Jul. 28th, 2020

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Verified Customer

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Karie

Easy to use & easy company to work with. Always reply to emails quickly

3 years ago

Reply from SmileDirectClub

Karie, thank you so much for the positive feedback and for taking the time to post this review.

Jul. 28th, 2020

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Verified Customer

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Melike Aslan Coskun

Great price/performance and great and very responsive customer service.

3 years ago

Reply from SmileDirectClub

Melike, thank you so much for this 5-star review! We appreciate you taking the time to share.

Jul. 28th, 2020

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Verified Customer

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Lindsey Colvin

I finally love my smile! Their customer service is also amazing!!

3 years ago

Reply from SmileDirectClub

Lindsey, we love seeing this!

Jul. 28th, 2020

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Verified Customer

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Nancy lozano

Fast way to get a perfect smile, I would definitely recommend this product.

3 years ago

Reply from SmileDirectClub

Nancy, we really appreciate your positive review!

Jul. 28th, 2020

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Verified Customer

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Terri Smith

They are friendly, informative, and supportive. I am happier with my smile.

3 years ago

Reply from SmileDirectClub

Terri, we appreciate that you took the time to share some kind words.

Jul. 28th, 2020

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Verified Customer

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Barbara Burroughs

It was easy & I got great results! Help was always available.

3 years ago

Reply from SmileDirectClub

Barbara, this makes us smile! Thank you for the wonderful feedback.

Jul. 28th, 2020

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Verified Customer

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Amanda

After completing my liners I noticed i now have a gap on the upper left side. Not very happy with that. That's my only complaint.

3 years ago

Reply from SmileDirectClub

Amanda, thank you for taking the time to leave us with this feedback. I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 25th, 2020

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Verified Customer

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NOPPARAT JAITRONG

Good service, quick result, beautiful package and comfortable.

3 years ago

Reply from SmileDirectClub

Nopparat, we're delighted to see this!

Jul. 28th, 2020

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Verified Customer

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Kassey Santos

Great progress of how my smile turned out in such a short amount of time

3 years ago

Reply from SmileDirectClub

Kassey, we really appreciate your positive review!

Jul. 28th, 2020

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Verified Customer

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william "kc" Crosson

They have given me the confidence I have been missing all my life

3 years ago

Reply from SmileDirectClub

Hello William, reviews like this give us motivation and help us ensure we provide high-quality care.

Jul. 21st, 2020

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Verified Customer

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Marcus Talbert

Great program.. and customer support they were there every step of the way

3 years ago

Reply from SmileDirectClub

Marcus, your wonderful feedback and rating mean a lot to us.

Jul. 22nd, 2020

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Verified Customer

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Sharon Ascione

Teeth turned out amazing and are very happy with my new smile

3 years ago

Reply from SmileDirectClub

Sharon, thank you so much for sharing. We are thrilled to read this feedback!

Jul. 22nd, 2020

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Verified Customer

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Megan Robinson

Great customer service when I went into the office, they were very informative.

3 years ago

Reply from SmileDirectClub

Megan, it's always our top priority to leave our customers excited and informed.

Jul. 22nd, 2020

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Verified Customer

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Kent Wilson

Because my smile was corrected in a short amount of time as promised.

3 years ago

Reply from SmileDirectClub

Kent, thank you for taking the time to leave a review and putting a smile on our face!

Jul. 22nd, 2020

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Verified Customer

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Wendy Mccormack

For their friendly service wonderful value and much appreciated quality.

3 years ago

Reply from SmileDirectClub

Wendy, thank you so much for sharing. We are delighted to read this!

Jul. 22nd, 2020

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Verified Customer

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Marcelina Krzeminski

Itâ€šÃ„Ã´s comfortable. Itâ€šÃ„Ã´s really work for me

3 years ago

Reply from SmileDirectClub

Marcelina, thank you for taking the time to leave a review and putting a smile on our face!

Jul. 22nd, 2020

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Verified Customer

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Nancy Dodge

The product used following instructions did just what i wanted it to do.

3 years ago

Reply from SmileDirectClub

Nancy, we are so happy to read such a great review!

Jul. 22nd, 2020

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Verified Customer

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Caleb Young

They provided the results that they promised without complications or mishaps.

3 years ago

Reply from SmileDirectClub

Caleb, we're so happy to see this review. Thank you so much!

Jul. 22nd, 2020

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Verified Customer

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GR

Easy to work with, answered my questions, great product at reasonable price

3 years ago

Reply from SmileDirectClub

GR, thank you so much for taking the time to share! We truly appreciate seeing this.

Jul. 22nd, 2020

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Verified Customer

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Susan Sharo

They were easy to wear and the gap between my front teeth is gone.

3 years ago

Reply from SmileDirectClub

Susan, we're delighted to read your review!

Jul. 22nd, 2020

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Verified Customer

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Madison Gusey

It straightened my teeth and was very convenient but I still feel like my teeth aren't perfect

3 years ago

Reply from SmileDirectClub

Madison, we appreciate you taking the time to leave us this feedback. However, I am sorry to hear that you are not fully satisfied with your smile yet. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 22nd, 2020

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Verified Customer

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Damaris

Better than braces and less time to have your teeth straighten.

3 years ago

Reply from SmileDirectClub

Damaris, thank you for taking the time to leave us a positive review!

Jul. 22nd, 2020

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Verified Customer

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Robert Cohen

I found them to be friendly, knowledgeable, and very responsive to my needs.

3 years ago

Reply from SmileDirectClub

Hello Robert, we're delighted to read your review!

Jul. 21st, 2020

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Verified Customer

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Carlos

Fast treatment, all in one package. Responses to inquiries were provided within 24 hours.

3 years ago

Reply from SmileDirectClub

Hello Carlos, we're delighted to read your review. Thank you for your feedback.

Jul. 21st, 2020

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Verified Customer

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Sara Brehmer

great, affordable way to straighten your teeth and its quick!

3 years ago

Reply from SmileDirectClub

Hello Sara, we love providing a cost-effective option for our customers. Thank you for your feedback.

Jul. 21st, 2020

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Verified Customer

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Ayesha Browley

My results were legitimate! I love how professional and legit they are.

3 years ago

Reply from SmileDirectClub

Hello Ayesha, thank you for your wonderful feedback. We are thrilled to read this!

Jul. 21st, 2020

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Verified Customer

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Zaira

Straightened my teeth perfectly in only 4 months with no problems

3 years ago

Reply from SmileDirectClub

Hello Zaira, we're thrilled to see this!

Jul. 21st, 2020

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Verified Customer

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Rhonda Galloway

Fast process excelleng customer service communicative your monies worth

3 years ago

Reply from SmileDirectClub

Rhonda, we're delighted to read your review!

Jul. 24th, 2020

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Verified Customer

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Hayley dawn Collins

My treatment is finished and I still owe a lot of money but could of used a bit longer treatment

3 years ago

Reply from SmileDirectClub

Hayley, thank you for taking the time to leave us this review. I am sorry to hear that you are not 100% satisfied with you end results. Most of our customers are eligible for a re-evaluation in order to achieve their smile goal. I would love to learn more about your experience and assist further. Please reach out to me directly at [email protected]. Best, Fiona

Jul. 23rd, 2020

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Verified Customer

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SuzanneM

Achieved results quickly. Much more reasonable than traditional braces.

3 years ago

Reply from SmileDirectClub

Suzanne, reviews like this give us motivation and help us ensure we provide high-quality care.

Jul. 22nd, 2020

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Verified Customer

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Preston Blackmore

Great customer service, great payment options, easy to follow aligner plan

3 years ago

Reply from SmileDirectClub

Preston, we're delighted to read your review!

Jul. 24th, 2020

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Verified Customer

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Jim

Product worked as advertised. Good quality for the cost. Customer service was good.

3 years ago

Reply from SmileDirectClub

Jim, thank you for your feedback. We really appreciate it!

Jul. 22nd, 2020

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Verified Customer

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Kathy

Starting the process was very easy. But trying to get issues resolved with customer service needs to improve.

3 years ago

Reply from SmileDirectClub

Hello Kathy, thank you for your feedback. We are concerned to hear about your experience with our Customer Service. This is definitely not what we want for our customers and I certainly hope we can turn things around for you. In order for us to further assist, please reach to me directly at [email protected]. Best, Fiona

Jul. 21st, 2020

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Verified Customer

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Maria Martinez

Straightened up my teeth nicely and it was a pretty quick process.

3 years ago

Reply from SmileDirectClub

Maria, this made us smile! Thank you for taking the time to leave us this feedback.

Jul. 22nd, 2020

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Verified Customer

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Pat McCoy

good result but need more work lower teeth are not totally straight

3 years ago

Reply from SmileDirectClub

Pat, thank you for taking the time to leave us this review and high rating. However, I am sorry to hear that you are unsatisfied with you end results. We absolutely want to get you the smile you deserve. In order for us to best assist, please reach out to me directly at [email protected]. Best, Fiona

Jul. 22nd, 2020

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Verified Customer

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keergan olynick

I'm not completely satisfied with my results and the process was not worth it for the results I got.

3 years ago

Reply from SmileDirectClub

Hi Keergan, thank you for taking the time to leave us with this feedback. We are concerned to see this as we offer reevaluations for any club members that have not achieved the ideal result. In order for us to best assist, please reach out to me directly at [email protected]. Best, Jeff.

Jul. 8th, 2020

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Verified Customer

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Jennifer Weeks

They have made it so easy and affordable to have a beautiful smile.

3 years ago

Reply from SmileDirectClub

Hello Jennifer, thank you; we appreciate your feedback!

Jul. 8th, 2020

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Verified Customer

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Jennifer McCoy Utica, MI

Great experience from start to finish! Very happy with my results!

3 years ago

Reply from SmileDirectClub

Jennifer, we love seeing this!

Jun. 16th, 2020

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Verified Customer

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Berni Wheat Ridge, CO

Very happy with results I had minor overcrowding that I wanted to correct.

3 years ago

Reply from SmileDirectClub

This review makes us smile. Thank you, Berni!

Jun. 16th, 2020

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Verified Customer

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Dina Divine Claremont, CA

I really like how my teeth turned out and that it was all done at home

3 years ago

Reply from SmileDirectClub

Dina, thanks for leaving us a review! We’re so happy to hear you enjoyed your Smile Journey.

Jun. 16th, 2020

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Verified Customer

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Karen Becerra Anaheim, CA

I didn't expect such great result in such little time. Beyond amazed.

3 years ago

Reply from SmileDirectClub

Karen, we appreciate the 5-star review! We are grinning from ear to ear.

Jun. 16th, 2020

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Verified Customer

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Cody Joslin Bakersfield, CA

Great experience from beginning to end great customer service and great results

3 years ago

Reply from SmileDirectClub

We truly appreciate you leaving us this feedback, Cody.

Jun. 16th, 2020

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Verified Customer

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Lauren Williams Oakfield, NY

Super easy process. The pop up shops that do the scans are quick and efficient.

3 years ago

Reply from SmileDirectClub

Lauren, we love seeing this!

Jun. 16th, 2020

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Verified Customer

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Henry Mechanicsville, VA

easy and effective. Liked not having to go to the orthodontist

3 years ago

Reply from SmileDirectClub

Henry, we love seeing this!

Jun. 16th, 2020

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Verified Customer

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Anne Owen Charleston, SC

Excellent service and good quality product. Very happy with my son's mouth!

3 years ago

Reply from SmileDirectClub

This review makes us smile. Thank you, Anne!

Jun. 16th, 2020