Name: byte
Rating: 4.3

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Elen Oakland, CA

I chose Byte for my son's invisible aligners because they are the most reasonable and most helpful. You know exactly what you are getting and every step of the process. Plus their customer service team is super friendly. Somehow they made their products, website, and profile forms fun! I also became a customer because of my son's good experience.

3 years ago

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Sarah Ross ,

Such great customer service! Right from the beginning, all my questions were answered quickly. I needed to extend my treatment and I received a response almost immediately and the entire process has been efficient. I highly recommend Byte!

3 years ago

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jeffreysucks Goodyear, AZ

Overall not a bad experience. The HyperByte really helps with the discomfort of moving teeth. Customer service is great. Had some fit issues in the beginning and was sent a new set of aligners and those were much better. Just finished my last week and while the overall results are great, there is still just one area I feel does not exactly match the original treatment plan I was shown. With that being said, I am not sure I want to go through the process of getting new aligners so I might just suck it up since its close.

3 years ago

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Autumn Starostin Wilmington, OH

I love this system so far. I am 5 weeks in and loving it!! I have been waiting for this technology for years. I chose byte because of the hyperbyte appliance. It's awesome. I have barely any soreness when I use it as directed. The customer service is awesome. My teeth are getting whiter, straighter and looking better than ever!!!!!

3 years ago

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Rachelle Stover Boydton, VA

So far, Byte has been good. My aligners kind of hurt but that is to be expected. Customer support has been fairly responsive; my byte advisor was great with explaining the payment options and working with me to split between credit card and HSA payments. There is one situation where I reached out to support because my aligner was not sitting correctly. I did not receive a follow up regarding the matter in the timeline given. Otherwise, no issues and would recommend if your realignment is fairly straightforward.

3 years ago

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Richard Baker Bucyrus, OH

I am 5 weeks in and very happy with the results so far. The Byte team is very professional and would recommend. I expected some mild teeth pain and there is some but not as bad as expected. Looking farward to seeing the end result.

3 years ago

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Amy Ganser Long Beach, CA

I am on week 5 of 11. So far the experience has been great. Customer Service is easily available and quick to respond to any questions I have had. Everything was provided to me including clear instructions with pictures. My teeth feel have changed and feel different already; I am looking forward to the end result.

3 years ago

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Josef L Coupeville, WA

About midway, maybe a little less, through the process. The materials are high-quality, the fit is good, and byte's customer service has been excellent. Proof is in the pudding, of course, so the end result will be the real judgement. That said, everything feels and appears to be moving along just great!

3 years ago

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Sophia Pleasant View, TN

I am 11 weeks in my treatment, I have already noticed the progress so far. It’s amazing how plastic aligners can move your teeth so much. Despite a five week set back due to a stubborn tooth not moving, I’m happy with the results so far. I hope this process doesn’t take too long and my teeth will track well after this. The Hyperbyte does feel like it helps with teeth mobility. Customer Service, Bryce has been great with advice and reassurance although it does take a couple days to hear back sometimes for help. Also really happy with my free Snow Whitening System. Thank you!

3 years ago

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Stephanie T Eagle Mountain, UT

Everyone with Byte is incredibly helpful and respond quickly. The impressions arrived really quick and was very easy to get done. My Byte advisor has answered every question and made the financing a breeze, I will definitely be telling my friends and family. I'm so excited for my new smile!

3 years ago

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kristi ricca Rockville, MD

Byte was a positive experience from the start. The communication is quick and helpful, the delivery process is quick and there is someone to support through email or text. I am a few weeks into my aligners and I am very pleased so far. I am excited to see the final results!

3 years ago

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kristine y. Portland, OR

Super pleased with the overall experience with Byte. I am a month into my plan and have noticed changes in my smile and whiteness of teeth. The product is high quality, thoughtfully designed packaging and easy to implement. Happy with this decision as it brings my self-care routine to the next level.

3 years ago Edited September 14, 2021

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Bob Allen Portland, OR

What a great experience! The entire process is professional and straight-forward! From the impression-kit to now ready for retainers was a seamless process! I also like that you have options: day or nighttime process to fit YOUR needs! Oh by the way!.....It Works! Thank You! Bob

3 years ago

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Samantha Shewmake Edwardsville, IL

Excellent customer service and I have no complaints about my treatment. They take care of you and make sure if there is a problem they will get it taken care of asap for you! I would definitely recommend to friends and family. I am so please with my results so far in my treatment. I can't wait to see my end results!!

3 years ago

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Gunnar Trommer Manhattan Beach, CA

I’m on week 5 of my 15 week Byte journey - and so far so good. Can already see some results - discomfort is manageable (esp. when using HyperByte). Byte team has been awesome from the start. Definitely motivated to keep going.

3 years ago

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john hemmens ,

My experience has been smooth so far. The impression kit and aligners arrived promptly. The impression instructions were easy to follow and the whole exercise went without a hitch. My aligners arrived much earlier than expected and I am now into my forth week.

3 years ago

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Ivan Pechersky Irving, TX

I had a great experience with the customer service. Very easy process of getting and making the impressions. Then just wait a couple weeks and get the aligners and start your treatment it’s as easy as that. Very impressed with how fast my progress is coming along. Cheaper and 10x faster then traditional braces.

3 years ago

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Jade Smith Dallas, TX

Byte has been effortless through end through. Every step of the way Byte and their customer service team has been so efficient with guiding be throughout the entire process from payment plans to post retainer questions. My teeth have gotten so much straighter in such a short amount of time and with little to no hassle! Thank you Byte!

3 years ago

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Tim Laura Las Vegas, NV

I have been using the byte aligners for 6 weeks now. Each week, the aligner starts out tight (not uncomfortable, just tight) and by the end of the week they just snap into place. This proves to me that the adjustments are happening as expected.

3 years ago

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Eliza Ladera Ranch, CA

Customer service experience has always been excellent with this company. I had ordered something with the Black Friday/camber Monday deal they had in 2020. I didn’t see part of the order in my shipment, so I called and spoke to Bryce. He reviewed everything with efficiency and was able to help me out with the problem very quickly.

3 years ago

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Patricia Packard Palm Beach Gardens, FL

I have had a great experience with Byte. They have guided me through each step and have given me great direction in person and via video. The product is excellent and I am looking forward to completion and the final result. I am 3/4 of the way through the aligners and am very happy with the results so far.

3 years ago

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J. Aaron Dunn Silver Spring, MD

Fantastic customer service, friendliness, communication, and overall product / Byte treatment plan - I would highly recommend! As I frequently tell others, my only regret was not doing it sooner! Oh, and FAST shipping too, which is always a plus. Two thumbs way up for Byte!👍👍

3 years ago

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Teresa Los Angeles, CA

I am currently on my 5th week fo Byte Aligners and i am very pleased so far with my results. I had a really great experience with my initial consultation and getting everything set up. Communication is also good anytime I reach out to give feedback or have a question. I am excited to see my continued progress

3 years ago

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Cyndi Colorado Springs, CO

Have had the best experience with Byte. I am only 1 month in and have already noticed some change. The Byte team is always checking in on my progress and to give me tips. There has been little discomfort. Plus the added teeth whitening with the ByteBright.

3 years ago

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Valerie A Washington, DC

I was so excited when I found an affordable option for correcting my teeth. I had been self conscious about them for quite awhile. Now, every morning I can't wait to look at my teeth when I take my aligners off. Not to mention how sweet and personable all of the staff are. I will recommend them over and over.

3 years ago

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Ashley Dawson Buckeye, AZ

Customer service at Byte is so amazing. they always get back in a timely matter, they’re kind and know what they’re talking about! I am halfway through my treatment and I am already seeing results! Would highly recommend to a friend. Also, Penny, from Byte customer service is so wonderful! She’s helped me tremendously!!

3 years ago

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Allen S. Clemmons, NC

Customer Service at Byte has exceeded my expectations. Follow-up is timely and not obnoxious. Otherwise, the trays are working well, so I haven't needed special attention. I'm about halfway through my treatment and making good progress toward a better smile.

3 years ago

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Twntythreeisnumber1 Grand Rapids, MI

I’m on week three of my treatment plan and so far it has been fantastic. Customer service has been great and responded quickly to all the questions I’ve had so far. The process of getting the aligners was quick and easy as well. Highly recommend

3 years ago

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B Tacoma, WA

I really like Byte for all that it’s doing for my smile. It’s been an easy process from making to receiving my aligners and also using the aligners each night. I recommend it to anyone who is considering bettering their smile!

3 years ago

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Nina Skelton Decatur, GA

I am on week 4 of my teeth journey and I have already started getting compliments on my teeth. I had a over bite and a small gap - my gap is completely gone. My teeth are definitely getting better, I am so Glad that I was a candidate.

3 years ago

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Jo ,

Byte has been such a pleasant experience. The knowledgeable and friendly team works promptly and efficiently to ensure my questions are answered and my program is successful! There has been nothing that I have been displeased with. The process was streamlined and the product is better than expected. Looking forward to the outcome!

3 years ago

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RICHARD BRUENING Traverse City, MI

I'm only 2 weeks into my journey but so far it has been an easy experience..the support staff if very attentive..the packaging is so creative..I love the humor and my aligners are more comfortable than I was expecting..top quality company

3 years ago Edited September 14, 2021

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Michaela Grace Montgomery, LA

Byte was so helpful throughout the entire process. Very quick to answer any questions I had. I am so excited to continue my byte journey land see my results. If you’re hesitant I say just go for it you won’t regret it. ❤️

3 years ago

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Mari Villa Fort Worth, TX

Very happy with my experience so far. I am on week 10 of 15 and am very pleased with the progress! I only have mild discomfort on the first few nights of wearing the aligners, but its totally worth it! I chose the nighttime aligners so I could continue with my normal day-to-day activities while correcting my smile at night.

3 years ago Edited September 14, 2021

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Zachary Monroe, CT

Byte does a great job with their customer service. They were proactive in ensuring I began the treatment with everything I needed and have been following-up along the way to answer any questions or provide important information. This combined with the effective treatment aligners has made this process smooth, easy, and with direct results.

3 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Jan. 14th, 2021

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Lesly Acosta Cypress, TX

Everything happened so quickly and here I am 11 weeks later with straight teeth!! It was soo easy and pretty affordable with flexible payment plans. Highly recommend. Aside from that I did not have to leave my house! I am very impressed on how quickly everything happened. The bright white that came with the kit doesn't look like it will do much but it's awesome, makes my teeth nice and white and keeps my breath nice and fresh.

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs- especially during a time like this! Thank you for your review!

Jan. 15th, 2021

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Joseph Nguyen Brooklyn, NY

Pros: great customer service, aligners feel fine, some results can be seen and felt after a while Cons: may take longer than advertised. My treatment was supposed to last 11 weeks, but my bottom row has not yet fully straightened. I’ve had to wear my last set of aligners for an extra month before I received another set of aligners that would last another 14 weeks. Hopeful that this refinement set works out, may update once my treatment is fully finished.

3 years ago

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James Morris Jr Franklinville, NC

Byte is a wonderful company that offers an excellent quality service. The new smile I have is amazing and it has helped my confidence immensely. The customer service is courteous, and timely. I would recommend Byte to anyone. Jim

3 years ago

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kingmell Virginia Beach, VA

The only issues I have with byte is their customer service. When you are first interested in getting aligners the customer service is great. They will email you and text you within 3 minutes of you contacting them. But ones you pay your $1800 or if you are going the credit route They will disappear. And good luck with calling them. I emailed them a few times and quickest response time for me was 3 weeks. But beyond the horrible customer service everything is great packaging is above and beyond and they offer great products to go along with your treatment plan such as brightbyte a tooth whitening foam, hyperbyte, and more the whiting foam they give you does not really work. Overall, it is a Great product! Easy to use and well made.

3 years ago

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Ashley Jozwiak ,

From the mail-in impressions to the aligners themselves, this has been a very easy experience. Customer service is incredible and even though I'm only in my 4th week of my treatment plan, I can NOT wait to see the end result!!

3 years ago

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Capo King Vancouver, WA

The Customer Care Team at Byte is extremely easy to work with. The entire process, from molds to receiving the aligners was really straightforward, and the aligners are clearly labeled so that each week you can switch to new aligners seamlessly. Week 10, I can already tell it's working!

3 years ago

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JRMSS4 Bakersfield, CA

Just started the process with Byte and the support has been outstanding so far. All questions have been answered to the fullest extend and support is a phone call or e-mail away. Haven't had a negative experience as if yet. Hope to have communication in the future to get help with what ever I need.

3 years ago Edited September 14, 2021

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Kelly H. Edison, NJ

Love their customer service. They respond very quickly to any questions/concerns. The process of straightening out my teeth has been fairly straight-forward and easy as well! I recommend to anyone looking for straighter teeth.

3 years ago

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Kirk Fort Worth, TX

I have been pleasantly surprised by the results. I’m not even done yet but can see the retainers working and moving my teeth into position. Also, support staff has been present and awesome. I had a lot of questions starting out and through the process. They have been answering them thoroughly and quickly. Thanks

3 years ago

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Wendy V Grand Blanc, MI

This whole process has been awesome. It was so easy to get all set up with them and everything was delivered to my door. It is not painful to use a little discomfort the next morning after I change them but nothing I cant tolerate

3 years ago

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Danielle S Detroit, MI

I am on week 10 of 15. I have the night aligners, so I wear them for at least 10 hours every night. My teeth are looking much better already. Sometimes they’re sore when I take the aligners off in the morning. But it’s not too bad, I just eat something soft or wait a couple hours for them to feel back to normal again.

3 years ago

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Marina Grandbois ,

The comprehensive Byte system has been very effective and safe, as I progress to straighter teeth, in less time, with less pain. The aligners are versatile, and easy to put in, take out, and clean. The amount of instruction and support has been very valuable.

3 years ago

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Cathetine Courtney Utica, MI

I am so glad I purchased the night time Byte aligners for the sake of convenience. I don’t have to deal with taking them on and off during the day which is great. Plus, I don’t have in-person visits to take time out for. And the Byte brand is more affordable than most others.

3 years ago

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Todd Schmidt Los Osos, CA

I'm currently in my 10th aligner set of 15. They are definitely making a difference. The spacing is more even and my teeth are getting more straight. There is some discomfort particularly when starting a new set but that was to be expected.

3 years ago

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Kate Monroe, MI

I haven’t even received my liners yet, and I am already ecstatic with the customer service Byte has offered. They were understanding of USPS delays, and kept me up-to-date during each step of the starting process, even if that simply meant alerting me that a step was still in process or delayed or ahead of schedule. Thanks Byte!

3 years ago