Name: byte
Rating: 4.3

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Autumn Bernard National City, CA

I have had an overall great experience with Byte from the beginning. Fast response time, great customer service, & a fair price. There are also some additions that Byte offers that their competitors don’t. I feel confident that I made the right choice.

3 years ago

Reply from byte

Hi Autumn, thank you for choosing Byte on your smile journey. We are happy to hear how great your experience has been. We will do what we can to continue this awesome experience. If you have any questions throughout, let us know. We are always happy to help!

Mar. 16th, 2021

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Roberto Abrego Anaheim, CA

Im on week 10 and have about month left. if you follow the instructions and dont forget to put the liners on it will work for you. I had very bad crowding in the bottom teeth and they are getting straighten out and my teeth are getting whiter using the BrightByte foam.

3 years ago

Reply from byte

You're almost there, Robert! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible!

Mar. 16th, 2021

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Jesse Saucedo Pittsburgh, PA

So far, my experience has been very professional and Byte has been very helpful throughout the process. During each step of the process, Byte has been readily available for questions or concerns. I would definitely recommend Byte to family, friends or co-workers.

3 years ago

Reply from byte

Hey Jesse! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at [email protected]

Mar. 23rd, 2021

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Jennifer ,

I am very happy with my smile so far I can see a difference in my teeth and I’m smiling more because of it the vibrating guard makes a very big difference when putting on new trays it makes it much more comfortable I’m very happy

3 years ago

Reply from byte

Hi Jennifer! We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

Mar. 24th, 2021

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Reggie Thompson Charlotte, NC

Byte is a must better company than smile direct club. Smile direct Club told me they were not able to fix my top teeth only my bottom teeth. And my down payment was based on my credit. Byte has several options of payment plans. Their process is simple, quick, and easy

3 years ago

Reply from byte

Hey Reggie! Thank you for the great feedback. We are happy you chose us on your journey to a better smile. We can't wait to see your new smile! At Byte we are always happy to help, if you have any questions or concerns we are just a message away at [email protected]

Mar. 27th, 2021

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Darian Houston, TX

Customer service with Byte has distinguished Byte from competitors. All of my questions are answered quickly by a real person. They even have a customer care specialist text you so you can text this person with any questions! I’m 7 of 23 weeks in and am enjoying the experience so far.

3 years ago

Reply from byte

Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your customer care reps were able to do just that. Thank you for writing in about your experience!

Mar. 30th, 2021

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Parisa North Hollywood, CA

I love the costumer service! They are very generous and reply quickly and clearly when help is needed. In comparison to other companies like Candid and Smile Direct Club, Byte has better and extra items added to their set like the vibrator and the brightbyte.

3 years ago

Reply from byte

Thank you for writing in! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Mar. 30th, 2021

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Cassandra Ilgenfritz Denham Springs, LA

I have been impressed with this company from day one. They have been so informative and their Care Specialist has been in contact with me every step of the way. Every question I have had was answered via text message in a very timely manner. The aligners themselves are great and so affordable! Very pleased customer.

3 years ago

Reply from byte

From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way. We thrilled to hear about your experience, thanks so much for sharing :)

Mar. 31st, 2021

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Montana Freeman Daytona Beach, FL

So far I’m tracking right on track. My smile is not only straighter but whiter as well. So far my progress has been incredible. My advisor has also been super informative throughout this process. He has answered all my questions and emailed back quickly.

3 years ago

Reply from byte

We love that you can see the difference in your smile, that is amazing! Any time you need assistance or a question answered, our customer care team is here for you. Thanks so much for the review!

Mar. 31st, 2021

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Alex Williams ,

I'm on the home stretch of my program and am really grateful I went with Byte. Byte is extremely simple to use and I have already seen results. My teeth are whiter and straighter already. Beforehand, I wasn't happy with how my smile looked. I'm now 3/4 of the way done and am already loving my new smile.

3 years ago

Reply from byte

We are so happy to hear that you are already seeing results! You are so close to those final steps!

Mar. 10th, 2021

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Paula Bianchi Placerville, CA

Very happy with Byte! My teeth moved quickly and I noticed results almost immediately. I also feel like the bright byte really kept aligners fresh and my teeth white...I also love how they check in with you often throughout the entire process. I felt supported and could always get answers quickly.

3 years ago

Reply from byte

This is amazing! Thank you so much for sharing your feedback :)

Mar. 10th, 2021

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mel ,

I had a great initial set up with the team, they were very thorough and friendly. Once I received everything, I did not hear from the team at all to check in. I'm on week 9 out of 12 and am not really satisfied with my top teeth. My bottoms still have a way to go too. Reaching out with the team has been pretty hard. Every time I contact or email its a different person even if its the same thread and I have to reexplain my concerns and take pictures every time. I feel like there should be a better way to communicate with the team about my concerns. It always feels stressful reaching out. Besides the poor support, the aligners have been really easy to use and I can see progress I'm making.

3 years ago

Reply from byte

Hi there, we appreciate your feedback and can understand your frustrations. In order to make sure we are responding to your requests in a timely manner there may be times when other team members may respond to an ongoing email thread. We want to do what we can to make this experience as stress-free as possible. If you are having trouble connecting via email, our customer care team is available via phone. Give us a call at 877-298-3669!

Apr. 8th, 2021

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J Highness ,

So,far super good and great with these byte aligners. I'm lovkng the results even if I'm only on step 3 as in three weeks in. I could see a difference with the whitening and i could feel them shifting already when i take the aligners out. Can't wait to get to the finish line.

3 years ago

Reply from byte

We are so happy to hear that you are seeing results! Thank you for your feedback!

Apr. 2nd, 2021

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Stephanie Salazar-Amaya Leesburg, VA

I have no complains about my byte aligners, its only been a month and I already see a difference. I enjoy having to put them on at night because it means a step closer to the smile I want. I love how they have payment plans and they're always checking up on me to see if I have any questions.

3 years ago

Reply from byte

One month in and already seeing results? We love that!! We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Apr. 6th, 2021

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Shannon Portland, OR

Byte has been a streamlined and impressive experience from the initial outreach to my final weeks of treatment. I have been putting off improving my smile for countless reasons, but I truly feel like all barriers were removed with this product and process, and I am on my way to having a smile I feel confident about!

3 years ago

Reply from byte

Hi there! Thank you so much for sharing your Byte experience. We are so lucky to be a part of your smile transformation journey and cannot wait to see what your new smile does for you! We hope you'll share some results photos with us :)

Apr. 6th, 2021

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Christine Sidney, NY

I personally wasn’t sure if I would notice a difference but wow! I actually notice a difference it almost looks exactly the same as when i got my braces off, I’m so happy with the results i have so far! Definitely would recommend Byte to family and friends!

3 years ago

Reply from byte

That is amazing! We are so excited about your progress and can't wait to get you to that last step in your treatment. Thank you for writing in!

Apr. 6th, 2021

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Natalie Dees Long Beach, CA

I am on week 10 of a total of 14 weeks on byte and I am amazed at the progress that has been made on my teeth! On top of being affordable they are also very convenient. I recommend it to anybody who wants straighter teeth without the inconvenience of braces.

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. We're thrilled to hear that you are already seeing so much progress, so excited to see what your smile looks like once you complete treatment. Thank you for your review!

Apr. 8th, 2021

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MM Park Forest, IL

I was super nervous at first but after taking the Byte journey I would have to say the first 3 weeks there were significant improvements in my smile. My teeth not only started getting straight, they whitened more, my bite aligned properly and it was painless. I definitely recommend Byte fpr your journey for the perfect smile.

3 years ago

Reply from byte

We are so happy you chose Byte to be a part of your smile transformation journey. We love that you are already seeing results and improvements to your bite just three weeks in! Thank you so much for your review :)

Apr. 8th, 2021

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Marci Hinkley Bloomfield Hills, MI

I am half-way through my byte journey. We were noticing my teeth were moving at slower pace than originally planned. Kolton & the clinical team have stepped in to get me back on track to get me to my perfect smile. I have also taken advantage of the discount through byte for SNOW whitening. This is the best whitening system around and IT WORKS!

3 years ago

Reply from byte

Halfway already! We are so happy to hear that Kolton and our team have been able to help you throughout your journey.

Mar. 5th, 2021

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Megan Jamestown, NY

Byte is so convenient! I’ve been putting off fixing my crowded lower teeth for years because I don’t have time to go to an orthodontist. The impressions were easy to do and I quickly received my care plan and aligners. I’m only one week in but am very pleased so far! Customer service is great too!

3 years ago

Reply from byte

We know it's only the beginning, but we are so excited to get you to that last step! Thank you for your review:)

Mar. 5th, 2021

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Jayden Pomeroy Gresham, OR

This has been an exciting and easy experience all around. I was surprised to start seeing results in the second week of my treatment and bright byte is an easy way to whiten your teeth. The hyper byte is awesome as it makes the aligners fit better and more comfortable.

3 years ago

Reply from byte

Thank you for this feedback! We are so happy to hear that you have enjoyed the BrightByte and HyperByte. Feel free to reach out to our Customer Care team any time you have questions! We are here for you!

Mar. 6th, 2021

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Kelli Murphy-Cohen Apex, NC

I am loving these aligners! They are easy to put on and take out. There is minimal discomfort with the shifting teeth. Customer service is friendly and helpful. I'm excited to have straight teeth after 40 yrs of a crooked smile!

3 years ago

Reply from byte

We are so excited for you! Can't wait to get you to your dream smile!

Mar. 6th, 2021

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Melissa Westfield, NJ

Aligners came in super early and they fit great! Can already see a difference in my teeth and i’m super excited to see my final smile! They have been comfy with no discomfort and the hyper byte actually helps with any pain when my teeth are starting to shift!

3 years ago

Reply from byte

We are so excited for you and that you are already seeing results! Can't wait to get you to that final step:)

Mar. 6th, 2021

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Nick Bluefield, WV

Any random text message I’ve ever sent has been responded to swiftly and accurately. I am an antsy person so having the constant reassuring support during a process as significant as this is amazing to have! Michelle here recently has been particularly attentive to me and my million questions!

3 years ago

Reply from byte

So understandable! We all need reassurance and validation! We are happy to hear that Michelle has been able to provide you with that great level of care:)

Mar. 6th, 2021

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Brandi King Weaverville, NC

Aligners are comfortable and easy to use. Customer service is quick to respond and very helpful with any questions that I have had. I would highly recommend Byte for anyone looking for invisible aligners! It is way more affordable than Invisalign and just as effective as long as you strictly follow the instructions.

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Mar. 6th, 2021

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Claudia Von Hallandale, FL

Im so happy I decided to do it! The byte advisor made the process so easy. I’m on my tenth week now and I already see a huge improvement on my smile also the teeth whitening is amazinggg. Can’t wait to see the final results!

3 years ago

Reply from byte

We are so excited for you! Can't wait to get you to that last step!

Apr. 26th, 2021

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Brandi Graham West Palm Beach, FL

This is by far the best investment I have ever made in my entire life!! The best customer service! My teeth were moving after the first week of slingers! I am almost half way done and I can see a huge difference!!! I am so glad I picked Byte over any other company. Their price is great for the value you get!!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Each treatment plan is personalized specifically for each of our customers with lots of care 😊 Be sure to let us know if you have any questions.

Nov. 6th, 2021

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Dustin Middleburg, FL

My experience has been great so far! Customer service is responsive and quick to help. There is some slight discomfort when starting, but it’s part of the process and doesn’t last! Easy to follow steps and great that all your aligners are ready instead of waiting for new ones.

3 years ago

Reply from byte

Hey Dustin! Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at [email protected] or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Nov. 6th, 2021

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Barbara Rayburn Franklin, OH

I had braces, after time my teeth started to shift. I checked aligners...BYTE seems willing to help. So I tried them. Every step was explained well & the aligners are packaged professionally. I'm on week 11 out if 14, Can't wait to see my smile!!!

3 years ago Edited September 14, 2021

Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 6th, 2021

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Arielle Cleveland, OH

Obsessed with Byte products, ten out of ten would recommended as an alternative to traditional braces especially for adults wanting a less intrusive alignment method. The bright byte is also an amazing product with almost instant brightening results. Love my treatment so far.

3 years ago

Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about 😁

Nov. 6th, 2021

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Staci Brooks ,

I'm halfway to my perfect smile. Could not be happier with the experience and whole package. Customer serivce is helpful and available, the product is well made and high quality, the packaging is simple but classy and instructions easy-peasy. Don't have a single complaint to offer.

3 years ago

Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share

Nov. 6th, 2021

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Kerry Lewis Sacramento, CA

I’m not quite done with my treatment plan but I am very happy that I chose Byte to fix my teeth. I’ve been amazed by their responsiveness to my inquiries. It has been very convenient to do the impressions and take photos from home, with a professional reviewing them and creating a detailed treatment plan. The website is extremely informative and easy to navigate. I am quite pleased with the experience thus far and have no reason to doubt that my teeth will turn out exactly as I have wanted them to look.

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us 😊

Nov. 15th, 2021

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Jennb534 Macomb, MI

Love love love this company. Super adorable aligners and a great team to help you get started and with you through the process. I am only on week 9 out of 15 and I already notice an extreme difference in my smile. I couldn’t be more satisfied.

3 years ago

Reply from byte

Nothing we love more than hearing about our customer's progress! It just keeps getting better and better 😎

Nov. 6th, 2021

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Avery Lareau Chicago, IL

I love the entire process I've gone through with Byte. They are so friendly and professional, I had to change my address for the shipping and McKinzey A was able to make sure they get to the right address. I am so excited to put on my aligners, and see my new straight teeth

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Sara Reed Wantagh, NY

The process went exactly as advertised. After sending back my completed impression kit, I received my aligner set several weeks later. My promotion code was honored. The aligner process is going as expected. Customer service is friendly and helpful.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at [email protected] or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)

Nov. 9th, 2021

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Liz Eubanks Englewood, CO

The staff is so friendly and helpful. Someone was there to help me ever my step of the way! I thought the impression kit was super intimidating at first but it was super user friendly! I haven’t gotten my retainers yet but I’m so excited to start this journey!

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Colin Madison, NJ

I'm now on week 5 of my Byte treatment and I have nothing but positive feedback around the procedure. From the impressions, to the 3D plan, and to my early results, everything is working just as advertised. I already feel my teeth and bite slowly correcting itself after years of not wearing retainers after braces.

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Nov. 9th, 2021

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Sarah Rodriguez Queens, NY

My experience with Byte has been amazing! I’m seeing great progress in my treatment and the prices are very reasonable. It’s worth every penny! The customer service is wonderful too. They are very attentive and responsive to my emails. Great experience!!

3 years ago Edited September 14, 2021

Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about

Nov. 9th, 2021

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Bcrue ,

They sent an email to me, to check up. Everything is going smoothly. They responded nicely, with option for a free bottle of brightbyte. which is very much appreciated. Thank you. Would definitely recommend to a friend or family. 10 out of 10

3 years ago

Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Love what you had to share- please let us know if you have any questions for us :)

Nov. 9th, 2021

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Claudia Enriquez Los Angeles, CA

I am 5 weeks into my treatment and have found byte to have been a good choice. Treatment is going as explained by their treatment plan and help is only a text away. This system is very easy to follow but depends on the user in order to get results. All in all I am satisfied so far and look forward to the end result.

3 years ago

Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Nov. 9th, 2021

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Kj Bierly Odessa, FL

I’m on my last set of aligners now and I couldn’t be happier! My gap in my front teeth is nearly gone and it was only 15 weeks. I’ve heard the horror stories of braces and this was definitely a great experience overall!

3 years ago

Reply from byte

The journey to your dream smile has never been so easy! Thank you for sharing 🥰

Nov. 9th, 2021

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Caitlin Lincoln, NE

This has been such a great experience and so easy! I am on week 11 so far (so about half way) and the process has been really interesting. You send in a mold of your teeth and they pretty much do the rest. Each customer has their own service rep who is there every step of the way. Can't wait to see my new smile!

3 years ago

Reply from byte

Caitlin- that's right, we got our customers covered from the comfort of their own home. Aligning your teeth has never been so easy!

Nov. 19th, 2021

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Tiffany Palmisano Castle Rock, CO

I have had the best experience with Byte!! I’ve always wanted braces and when I finally decided to get them Byte seemed to be the most affordable option. From the time I purchased my molding kit to the time I got my aligners it was only about 3 weeks. I am on my 4th set of aligners and my teeth look so much better!

3 years ago

Reply from byte

That's what we sure love to hear, Tiffany! We appreciate you!

Mar. 21st, 2022

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Tk Kohlman ,

The company has delivered on its promise to give me the smile that I've always wanted. The staff has been very helpful every time that I called. The braces are easy to wear and to take care of. The results are well worth the money that I spent

3 years ago Edited January 10, 2024

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Mackenzie Schilling Grand Rapids, MI

I’m just at the end of week 4 and so far, so good! I can see the subtle change in my teeth already. I love the freshening and whitening effects of Bright Byte and that HyperByte will help get results in only 15 weeks! The customer service team has been great also!

3 years ago

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Tabatha Croney Westminster, MD

From the moment I was interested til now, mid-way through Byte’s customer service has been nothing short of spectacular. The entire experience has been very comfortable and the support is incredible, I highly recommend Byte. I cannot wait to see my final results!

3 years ago

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Jason Singer Berkeley, CA

From my first inquiry. . .through making the impressions. . .to starting my aligner regimen this has been an absolutely awesome experience. Communication is flawless and they have delivered on time every time. Love the little messages I get in each new pouch of aligners each week. Couldn't recommend them more highly.

3 years ago

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Jamie Martinez Dallas, TX

From impression kits to the aligners, everything has been super easy and simple. Customer service also always super helpful and friendly. They help guide through everything and make the process much more simple. Response time is fast and answer every question in detail.

3 years ago Edited September 14, 2021

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Annette Jacoby Brooklyn, NY

So far, it has been great. I was especially happy that I received follow-up aligners after the goal was not met and my teeth needed to be pushed *just* a little further. But they already look great and am finally brave enough to smile more openly.

3 years ago

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Julia Teetor Centreville, VA

I have nothing but positive things to say about Byte! The products, the customer service, and hopefully soon the results! The quality of the product is great and you work with real orthodontists. My dentist even had all good things to say about the company when I told them.

3 years ago