Name: byte
Rating: 4.3

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Verified Customer

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emerson stewart Palm Coast, FL

Simple and easy. Everything is provided and directions are clear

2 years ago

Reply from byte

Woohoo Emerson! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Jul. 6th, 2021

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Verified Customer

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Raúl Maradiaga Bronx, NY

The whole process from start to finish in getting aligners was flawless.

2 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Jul. 6th, 2021

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Verified Customer

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Tabitha Kennewick, WA

They have great customer service and offer a product that works

2 years ago

Reply from byte

This is so exciting Tabitha! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jul. 6th, 2021

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Verified Customer

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Dominique Robertson Morrow, GA

Byte customer service has been superior since I’ve been a customer.

2 years ago Edited January 10, 2024

Reply from byte

We appreciate the great review, Dominique. We're happy to hear that our team has taken such great care of you. We are excited to be on this smile journey with you, and we hope you'll share your progress with us!

Jun. 25th, 2021

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Verified Customer

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Jacqueline Villanueva Scott Afb, IL

Fast easy experience. Simple steps. Best value for time and need.

2 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Jun. 25th, 2021

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Verified Customer

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Alana Woodside, NY

Materials that came with aligners was clear, self explanatory, and helpful

2 years ago

Reply from byte

We do what we can to provide a process that is easy and stress-free! We are excited to be on this journey with you. Thank you for the review, Alana.

Jun. 25th, 2021

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Verified Customer

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Amy Klein Austin, TX

Easy to use from the comfort of home with quick results evident

2 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review Amy!

Jun. 14th, 2021

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Verified Customer

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Briana Blanchard Longwood, FL

The projected progress has been aligning well with how my teeth are actually shifting.

2 years ago

Reply from byte

Hey Briana! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at [email protected] with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Jun. 14th, 2021

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Verified Customer

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Holly Vermeern Fort Collins, CO

It's very easy to get started and I'm already noticing results.

2 years ago

Reply from byte

This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email [email protected] or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte, Holly!

Jun. 14th, 2021

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Verified Customer

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Maxwell Walin Costa Mesa, CA

Aligners caused much greater discomfort and pain than expected. Expectations were set by Byte.

2 years ago

Reply from byte

Hi Maxwell! Thank you for the awesome feedback. It definitely takes some time to get used to each new aligner, remember the HyperByte is your best friend and can be used to help alleviate the discomfort. If you ever have any questions, feel free to send us a message at [email protected].

Jun. 14th, 2021

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Verified Customer

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Amanda Overton Grove Hill, AL

Treatment seems to be effective so far, limited amount of time dealing with others

2 years ago Edited January 10, 2024

Reply from byte

Hey Amanda! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

Jun. 14th, 2021

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Verified Customer

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Roman Katz Long Island City, NY

good price and good product. nice to have night-time aligners.

2 years ago

Reply from byte

Yes Roman! We are so happy to hear that you found a treatment that is a perfect fit for you. Can't wait to see your final smile :) Thanks for the review!

Jun. 14th, 2021

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Verified Customer

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Sean Carney Onsted, MI

Overall their customer service was transparent and I truly enjoy that

2 years ago

Reply from byte

Love to hear this Sean! Transparency and communication is so important when it has to do with something as important as your smile, so we are so happy to hear that you have been supported :) Thanks for the great review!

Jun. 14th, 2021

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Verified Customer

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Taylor Columbia, SC

Everything is always taken care of if you have any questions.

2 years ago

Reply from byte

Taylor- We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jun. 15th, 2021

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Verified Customer

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Misty Harris Dewberry Webb, AL

Super easy and quick process. Friendly employees that were very helpful.

2 years ago

Reply from byte

We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jun. 3rd, 2021

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Verified Customer

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Rosie Strickland Columbia, SC

Great customer service, everything was so nice and organized.

2 years ago

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

Jun. 3rd, 2021

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Verified Customer

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Bridget Forster Weedville, PA

Great customer service. Support to help you along the way. Easy instructions.

2 years ago

Reply from byte

We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jun. 3rd, 2021

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Donna C Miami, FL

The process was very smooth and I am extremely happy with the results.

2 years ago

Reply from byte

This is so great to hear! Thank you for sharing:)

Jun. 2nd, 2021

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Verified Customer

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Mikayla Ruskey Utica, NY

I think Byte is super great! It's super easy and convenient to use!

2 years ago

Reply from byte

Thank you for choosing Byte to get you to your dream smile!

Jun. 2nd, 2021

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Verified Customer

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Victoria Wichita Falls, TX

I am very impressed with byte and the quality of the Aligners

2 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jun. 2nd, 2021

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Verified Customer

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Amanda Barron Union Mills, NC

Easy process. Great customer service. Convenient and private.

2 years ago

Reply from byte

We are so happy that you chose Byte to get you to your dream smile! Thanks for the awesome review. We are here for you any time you have questions, so don't hesitate to reach out!

May. 21st, 2021

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Verified Customer

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Amari Watkins Indianapolis, IN

I just started my byte journey so i help i get the best out of it

2 years ago

Reply from byte

We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

May. 21st, 2021

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Verified Customer

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Ethan Colley Plano, TX

The customer service is awesome, and the retainers are very comfortable.

2 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

May. 21st, 2021

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Alex Grand Rapids, MI

Great customer service, good value, and so far great results!

3 years ago

Reply from byte

We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

May. 17th, 2021

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Anonymous Dayville, CT

I love that everything is convenient and done through the mail and very be easy to use

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

May. 17th, 2021

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Jennifer Jacksonville, NC

Everyone has been extremely helpful, knowledgeable, and professional.

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Jennifer :) We can't wait to get you to that last step.

May. 17th, 2021

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Verified Customer

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Courtney Medford, MA

I love the progress with my teeth so far, and how easy the process has been.

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

May. 17th, 2021

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Paul Federal Way, WA

customer service was excellent and everything was very easy

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

May. 17th, 2021

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Verified Customer

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Chad Betlach Albertville, MN

Great price. Great service. Great packaging and product experience.

3 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

May. 17th, 2021

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Verified Customer

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Kris Clinton Little Elm, TX

Customer service, affordable and i like the results im seeing

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

May. 17th, 2021

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Verified Customer

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J'en El Gribble Belington, WV

In just 5 1/2 weeks, I already notice a considerable change.

3 years ago

Reply from byte

Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you are getting the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

Apr. 20th, 2021

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Yvette Lounsbury Carpinteria, CA

Easy-to-use and comfortable. Already my gap is gone after three weeks!

3 years ago

Reply from byte

WOW, that's amazing! We can't wait to see the rest of your progress and get you to those final steps. We hope you'll share so results photos with us!

Apr. 20th, 2021

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Verified Customer

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Kelly Valandry Bisbee, AZ

Because the system works AND for much lower cost than at an office.

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Apr. 20th, 2021

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Patrice Saint Louis, MO

I’m constantly on the go with work, and everything was easy for me.

3 years ago

Reply from byte

Thanks so much for writing in and sharing. We do what we can to provide you with an experience that works best for your lifestyle and needs. So happy to hear you're loving your experience so far!

Apr. 20th, 2021

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Steph Dover, NH

Communication as soon as things start to go wrong during treatment is basically non-existent. Was promised a refund and haven't heard from them since

3 years ago

Reply from byte

Hi Steph- we appreciate you writing in and sharing your feedback. We apologize if you have had a hard time connecting with anyone, we understand how frustrating that must be but we want to make sure this doesn’t continue to happen. If you were promised a refund, we want to look into that right away. For the quickest communication please give us a call at 877-298-3669, our customer care team is standing by to assist.

Apr. 20th, 2021

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Kayli Wells Gilson, IL

Long shipping time. Takes about 3 months to get started. Other than that, so far so good.

3 years ago

Reply from byte

We want to make sure to get it right the first time. It typically takes about 5-7 weeks for your aligners to be manufactured, quality checked and shipped to your door. Our team is here for you every step of the way so please do not hesitate to reach out if you ever have any questions :)

Apr. 22nd, 2021

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Stacy Lebanon, IN

Ease of use, aligners fit like a glove and already seeing a change on week 4.

3 years ago

Reply from byte

We appreciate you reviewing your experience with Byte! We LOVE that you are seeing changes already :) Our team does what we can to make the Byte process as easy to follow as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Apr. 20th, 2021

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Ava S Los Angeles, CA

Easy and convenient. Was able to wear them on my own schedule

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Apr. 20th, 2021

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Sarah Paul Belfast, ME

They were quick with a treatment and the aligners have helped my teeth a lot!

3 years ago

Reply from byte

We want to make sure you get your dream smile in the fastest and safest way possible. Our team is always here to support you throughout your Byte journey and answer any questions you have. Thanks so much for writing in and sharing your experience with us :)

Apr. 20th, 2021

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Matt Dodson Graham, NC

I've been going through this process for months and still don't have a set of invisible braces from Byte that fit...all while continuing to make monthly payments

3 years ago

Reply from byte

Hi Matt, let's look into this for you as soon as possible. It is important to us to get you aligners that fit you to get you to your projected results. Please reach out at (877) 298-3669 during normal business hours MST Monday-Friday and let's check out your situation and see what we can do.

Apr. 29th, 2021

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Kelsey Ann Arbor, MI

Super easy to use and buy! Customer service is really great as well

3 years ago

Reply from byte

Hi Kelsey! Thanks so much for the review. We really appreciate you taking the time to share your experience. Anytime you have any questions our team is standing by to assist. Just send us an email or shoot us a call and we've got you :)

Apr. 20th, 2021

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Brittany Huffman Clarksville, TN

Great customer service! Friendly, very fast to answer questions!

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

Apr. 20th, 2021

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Dayna Sunbury, PA

I am having issues with my aligners. But the team has been quick and responsive in helping me get new ones

3 years ago

Reply from byte

We are sorry to hear that you have been having trouble with your aligners, but we are happy to hear that your customer care representative has been able to successfully assist you. Our team is here for you every step of the way and we want to make sure you feel comfortable throughout your Byte journey!

Apr. 19th, 2021

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Stephanie Greene Manassas, VA

Incredible customer service, promptly answered all my questions

3 years ago

Reply from byte

Anytime you have a question, concern, or just want someone to hype up your new smile we got you! Our team is here for you every step of the way, from the moment you order your impression kit to the day you get your retainers. We're so happy to have you a part of the Byte family :)

Apr. 19th, 2021

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Andrew Nugent Somerset, NJ

They're convenient, effective, and honestly not uncomfortable at all!

3 years ago

Reply from byte

YAY!! We're glad you have been loving your Byte journey so far. We work hard to provide an experience that is simple and stress-free for all our customers, and we're glad you have felt that!

Apr. 19th, 2021

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Angelique Rodriguez Hackensack, NJ

A bit hard to keep up with since you have to take them out for anything other than water

3 years ago

Reply from byte

We totally understand how difficult this can be. We are happy you chose Byte to get you to your dream smile! Feel free to reach out with any questions at [email protected]!

Apr. 29th, 2021

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Aryn Youngless Los Angeles, CA

Customer Service has been fantastic and, so far, I've enjoyed the product.

3 years ago

Reply from byte

We're so happy to hear you've been having such a great experience so far. Our team is dedicated to making your Byte journey smooth and easy and we're so happy you've been enjoying it!

Apr. 19th, 2021

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Joshua S Parker Vincent, AL

Always so helpful. Reaching out to us throughout the entire process.

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Apr. 5th, 2021

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Allison Brown Pompano Beach, FL

I like it a lot and I would definitely recommend it to someone.

3 years ago

Reply from byte

Hi Allison, thank you for your review. We can't wait to see your final results!

Mar. 19th, 2021

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Brit Stillwater, OK

Ease of service and friendliness. Fast processing and shipping.

3 years ago

Reply from byte

Hey Brit, thank you for your review! We are happy to hear that the experience has been easy, fast and that our team has been so helpful. We are here to help if you ever have any questions.

Mar. 20th, 2021