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7.4

Overall Score

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Lynsey F Parker Colorado Springs, CO

So far it's been amazing and extremwly simple

4 years ago

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This is so great to hear! If any questions do arise, we've got your back - send us an email at support@byteme.com :)

Nov. 2nd, 2021

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Malachi Lestage Boca Raton, FL

Because it's shifting my teeth the way I imagined

4 years ago

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This is great to hear! Thank you for sharing, Malachi:)

Nov. 2nd, 2021

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Natasha Boyden Manchester, NH

Great customer service and amazing results

4 years ago

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Thank you for this great review!

Nov. 1st, 2021

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Awilda Santiago Kissimmee, FL

It's working well so far .. my teeth is looking very nice

4 years ago

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Reply from byte

We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Nov. 2nd, 2021

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Nieves Jimenez Lehigh Acres, FL

Very easy to use and the results are fast.

4 years ago

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Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Ana Flagstaff, AZ

Whitening foam is only provided strategically for half the plan

4 years ago

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Reply from byte

Hi Ana, we provide one free bottle of our BrightByte whitener with each treatment purchase. To order more, head over to the shop on our website to snag a bottle ;)

Oct. 14th, 2021

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Katelyn Klintworth Saint Petersburg, FL

So far no issues, seeing small changes each week

4 years ago

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We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Katelyn kincaid Chandler, IN

It's working so well and my teeth are getting so white

4 years ago

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This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

Nov. 2nd, 2021

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Pamela Kreis Danville, PA

Clear directions. Love the hypetbyte and whitening foam

4 years ago

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The HyperByte is a game changer! Thank you for your review:)

Oct. 12th, 2021

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Kristine Fogarty Oceanside, CA

They're comfortable and my teeth are moving fast

4 years ago

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We are thrilled for you! Thank you for sharing:)

Oct. 13th, 2021

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Kristi Roundtree Alexandria, KY

Can't get the bottoms to fit right so haven't even started yet, couldn't get anyone to reply back after they just said to file it down

4 years ago

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Reply from byte

We hear your concerns, and we would like to provide some insight into adjusting the fit of the aligners. Trimming and adjusting aligners is a common practice throughout clear aligner therapy. When a customer seeks a chairside experience with clear aligners at their local dentist, the dental assistant or hygienist will adjust the aligners as needed for comfort. When a customer pursues a remote clear aligner company, it is their responsibility to adjust the clear aligners as needed. When there are areas that cause discomfort, we kindly ask that the aligners be trimmed or filed down. If there’s any excess material, small scissors can be used to cut it off, and then an emery board to file the new edge. If after adjusting the aligners there are still fit concerns, we ask that a customer give our team a call at 877-298-3669, for immediate assistance. We are standing by for support!

Oct. 15th, 2021

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Shawna Pribble Clovis, CA

Super easy to do and functional! Working great too

4 years ago

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We are so happy to hear this, thank you!

Oct. 13th, 2021

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Shirrick Cockfield Peoria, IL

Great customer service and alway there fast results

4 years ago

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Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 21st, 2021

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Siddell Freeman Temple, GA

It's a lot better than have braces for 1 to 2 years

4 years ago

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Right!? You made a good choice ;)

Oct. 21st, 2021

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Skylar Colleen Martin Van Wert, OH

I like it its easier than braces easy-to-use

4 years ago

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Thank you, Skylar!

Oct. 21st, 2021

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Nicole Berman Pooler, GA

Easy, well-designed, enjoyable experience

4 years ago

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Thank you so much for sharing!

Oct. 21st, 2021

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Anna Naylor Lakeport, CA

Well I was supposed to start my process in August 2021 but I am unable to get the aligners on. I have not had my issues corrected yet.

4 years ago

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Reply from byte

We want to address your concerns and do what we can to help, Anna. Please give our team a call at 877-298-3669. Our team is standing by for support Monday to Sunday from 8:00 AM to 6:00 PM MST.

Oct. 15th, 2021

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Tom Vincent Rome, GA

Very easy and convenient and the work with you rather quickly.

4 years ago

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Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Oct. 12th, 2021

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Tomas Engle Hanceville, AL

This question requires an answer. This question requires an answer.

4 years ago

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Reply from byte

Hi Tomas, we are here to assist with any questions you may have. Give us a call at 877-298-3669 or send us an email to support@byteme.com:)

Oct. 12th, 2021

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Tracy Roush Cannon Falls, MN

They are doing what they are intended to do so far.

4 years ago

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We are so happy to hear this! Thank you for sharing, Tracy:)

Oct. 21st, 2021

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Jacqueline L. Ferris Dallas, TX

So far it's been an easy and straight forward process!

4 years ago

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Thank you for your review!

Nov. 2nd, 2021

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Jarrett Haywood Manor, TX

Because it's been a flawless and easy experience.

4 years ago

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Reply from byte

We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience, Jarrett!

Oct. 27th, 2021

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Josh HICKMAN Charleston, WV

Works as intended. Clear and easy to use.

4 years ago

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Thank you for your review, Josh!

Oct. 27th, 2021

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JLea Dinon Schenectady, NY

Ease of use. Support of staff. Flexible payment options.

4 years ago Edited January 10, 2024

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Reply from byte

From the very first step our team has got every customer's back! Thank you for this amazing review :)

Oct. 27th, 2021

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Eon Infinity Lew Los Angeles, CA

Very late response times, non fitting aligners, no response or corrections or efforts being made by Byte to correct the issues. My teeth are ruined.

4 years ago

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Reply from byte

Thank you for your feedback, Eon. We want to make sure that we can address your concerns as soon as possible. Please give our team a call at 877-298-3669. Our team is standing by for support Monday through Sunday from 8:00 AM to 6:00 PM MST.

Oct. 15th, 2021

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Erica Wolff Edwardsville, IL

This has got to be a fake orthodontic company. Finishing up my set of aligners, my teeth are more crooked than when I started out.

4 years ago

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Reply from byte

Hi Erica, we appreciate your feedback. Our goal is to give our customers a smile they love. Because of this, we want to make sure each concern is addressed to ensure we have done all we can to achieve this. We also are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines.

Oct. 14th, 2021

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Linda Fisher Pittsburgh, PA

Ease of use, quality of aligners and customer representatives

4 years ago

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Reply from byte

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

Oct. 19th, 2021

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georgine atacan Philadelphia, PA

The process was relatively easy and they helped process my dental insurance.

4 years ago

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Reply from byte

Our Byte team is dedicated to making sure you feel supported throughout every step of the process and we're so glad to hear you have felt that. If you ever have any questions or just want to show off your new smile let us know, we're here for you :)

Oct. 19th, 2021

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Jill Denver, CO

Convenient & affordable, but virtually no communication or interaction from byte one purchased.

4 years ago

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Reply from byte

Thank you for your feedback, Jill. We understand the importance of getting the support needed throughout treatment. Our team does send out check-in emails about every two weeks. If a customer is not receiving those we would want to look into it as soon as possible. You can reach our team at support@byteme.com or give us a call at 877-298-3669.

Oct. 14th, 2021

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Heather Dalton Staten Island, NY

They work with you and check in on you. So far the products are working

4 years ago

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Reply from byte

Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

Oct. 19th, 2021

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Ben Bressette Los Angeles, CA

very good, easy, affordable, great communication

4 years ago

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Our Care team is here to support through every step! Thank you for your review:)

Oct. 13th, 2021

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Bille Jean Collingwood Jacksonville, FL

This process couldn't have been any easier.

4 years ago

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Thank you so much! We are so happy to hear this:)

Oct. 13th, 2021

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Cody Smith Chattanooga, TN

Really easy and effective. A good use of money.

4 years ago

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Thank you for your review!

Oct. 14th, 2021

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Chris Husted Greenwich, CT

I like them a lot so far bu there are slight issues with pain.

4 years ago

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Reply from byte

Hi Chris, we are here to help with any concerns you may have! Give us a call at 877-298-3669 and we'd love to assist!

Oct. 12th, 2021

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Lisa Oden Mooresville, NC

Good experience so far. I have not had any issues.

4 years ago

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We love to hear it! Thank you for your review!

Oct. 21st, 2021

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Courtney Maxa Palm Harbor, FL

Great communication, clear instructions, easy to use

4 years ago

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Thank you so much for your review!

Oct. 12th, 2021

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Tyler Jones Richburg, SC

Easy to use and i saw and felt movement in days.

4 years ago

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Reply from byte

We are so happy to hear this, thank you!

Oct. 12th, 2021

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Robyn Pezzuti Trenton, NJ

So far the customer service has been great!

4 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Robyn :) We can't wait to get you to that last step.

Oct. 21st, 2021

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Tani Wheaton Mountain View, CA

Comfortable to wear and obviously high quality.

4 years ago

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Thank you for the great review!

Oct. 18th, 2021

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Tara DiNinno Canyon Country, CA

I've seen good results and hopefully I'll be able to achieve the full results!

4 years ago

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Reply from byte

We are here for each customer every step of the way, so don't hesitate to reach out with any questions!

Oct. 18th, 2021

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Tamara Warner Salt Lake City, UT

So far, they are delivering what they promised.

4 years ago

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Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Oct. 21st, 2021

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Uriel Mendoza Molina Columbus, OH

Great customer support and have had success so far!

4 years ago

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Reply from byte

Fantastic to hear, Uriel! Thank you for your great review:)

Oct. 21st, 2021

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Kristen Beckley, WV

Way cheaper than braces and more convenient

4 years ago

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Reply from byte

You got that right! Thank you for sharing, Kristen :)

Oct. 21st, 2021

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Peter Fitzgerald

Awesome experience thank you. Didn't hurt at all and i see serious improvement. Thank you to your team.

4 years ago Edited October 11, 2021

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We are so happy to hear this, thank you Peter!

Oct. 21st, 2021

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Ryan Sakurada Sunapee, NH

Great customer service/product that works

4 years ago

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Reply from byte

Thank you for sharing!

Oct. 18th, 2021

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Daniel Roden Red Oak, TX

Fairly priced and my daughter's teeth look amazing!

4 years ago

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Reply from byte

Yay!! Thank you for sharing, Daniel :)

Oct. 21st, 2021

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Cristina Salgado Spokane, WA

Don't have buck teeth already & I'm on my 7th aligned

4 years ago

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Reply from byte

This is incredible! We are so excited for the progress you have already made. We are here for you throughout your whole journey, so reach out to support@byteme.com any time you have questions:)

Oct. 21st, 2021

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Sara San Jose, CA

Very easy to understand and customer service is exceptional

4 years ago

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Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 21st, 2021

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SK Brooklyn, NY

Easy process and it works great! Would recommend

4 years ago

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Reply from byte

Thank you! Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!

Oct. 21st, 2021

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SHELBY HARVEY Kingsley, IA

I have seen some change but not a lot. Im only on week 4.

4 years ago

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Reply from byte

Our Customer Care team is here to check on progress for each customer. Send us an email at support@byteme.com!

Oct. 21st, 2021