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9.1

Overall Score

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Melissa S Kelly Milford, OH

Awesome that it was shipped right to me and very straight forward to follow

3 years ago

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Thank you for sharing your experience. We are here if you ever have questions!

Oct. 12th, 2021

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Michelle Taylor Phoenix, AZ

Everything has been easy with great results, I can see

3 years ago

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We are so happy to hear this! Thank you:)

Oct. 12th, 2021

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Marcus Baker Oakland, CA

It's quick and people can't even tell I'm wearing it!

3 years ago

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Reply from byte

Yay! We are so excited for you. Thank you for your review!

Oct. 12th, 2021

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Meagan Thompson Fayetteville, AR

Great quality. Easy to follow instructions.

3 years ago

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Thank you so much for your review!

Oct. 12th, 2021

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star star star star star

Nancy Barcroft Burbank, WA

I am already seeing improvement in my teeth.

3 years ago

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Reply from byte

Wooohooo! We are so excited for you and we hope you'll share your results with us:)

Oct. 12th, 2021

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Sarah Borgman Lawrenceburg, IN

They work great and I'm amazed at the progress

3 years ago

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Thank you for this great review, Sarah!

Oct. 27th, 2021

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star star star star star

Hani Ayyash Saint Paul, MN

The HyperByte technology is what stood out.

3 years ago

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Reply from byte

The HyperByte is a game changer! Thank you for your review:)

Oct. 27th, 2021

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Jeanine Abraham Springfield, VA

It's working! My teeth are straightening

3 years ago

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Reply from byte

That's what Byte is all about! Thank you for sharing :D

Oct. 27th, 2021

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Juliana marin Manchester, NH

Easy and straight forward process to start and follow.

3 years ago

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Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Oct. 27th, 2021

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Jessica Norman Canton, MI

Seeing great results, started working right away

3 years ago

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Thank you so much for taking the time to share this with us! We are so excited for you :)

Oct. 27th, 2021

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Jon Jozwiak Mishawaka, IN

An app would be nice or better website. Product is outstanding

3 years ago

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Reply from byte

Hey Jon! Thank you so much for your feedback. We are always looking for ways we can improve our customer's experiences so we want you to know we hear you. If you ever have any questions or concerns, don't hesitate to reach out!

Oct. 19th, 2021

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Jamie kibble

Because so far I don't believe it's working or that it will work. I've been doing this for 14 weeks with no results.

3 years ago

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Reply from byte

Thank you for your feedback, Jamie. We can understand your concerns. We are committed to getting our customers the smile we promised. When the original impressions are received, we work hard to create a treatment plan that addresses any particular concerns. In some cases, teeth are more stubborn in their movement than anticipated. We want to make sure that we can address every concern. For assistance, you can reach our team at support@byteme.com or 877-298-3669. We are standing by for support!

Oct. 15th, 2021

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star star star star star

Lisa Van Buren Pacific, MO

Good customer service and high quality product.

3 years ago

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Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Oct. 27th, 2021

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Jessica Des Moines, IA

Great customer service and much easier than expected.

3 years ago

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Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Oct. 27th, 2021

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Logan Richardson Springfield, OH

Not nearly as painful as I expected and I'm seeing results!

3 years ago

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Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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star star star star star

Lynsey F Parker Colorado Springs, CO

So far it's been amazing and extremwly simple

3 years ago

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Reply from byte

This is so great to hear! If any questions do arise, we've got your back - send us an email at support@byteme.com :)

Nov. 2nd, 2021

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star star star star star

Malachi Lestage Boca Raton, FL

Because it's shifting my teeth the way I imagined

3 years ago

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Reply from byte

This is great to hear! Thank you for sharing, Malachi:)

Nov. 2nd, 2021

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Natasha Boyden Manchester, NH

Great customer service and amazing results

3 years ago

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Reply from byte

Thank you for this great review!

Nov. 1st, 2021

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Awilda Santiago Kissimmee, FL

It's working well so far .. my teeth is looking very nice

3 years ago

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Reply from byte

We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Nov. 2nd, 2021

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Nieves Jimenez Lehigh Acres, FL

Very easy to use and the results are fast.

3 years ago

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Reply from byte

Getting each customer the smile they deserve:) Thank you!

Nov. 2nd, 2021

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Ana Flagstaff, AZ

Whitening foam is only provided strategically for half the plan

3 years ago

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Reply from byte

Hi Ana, we provide one free bottle of our BrightByte whitener with each treatment purchase. To order more, head over to the shop on our website to snag a bottle ;)

Oct. 14th, 2021

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Katelyn Klintworth Saint Petersburg, FL

So far no issues, seeing small changes each week

3 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Katelyn kincaid Chandler, IN

It's working so well and my teeth are getting so white

3 years ago

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Reply from byte

This is incredible! We love to see every customer's amazing new whiter and brighter smile. BrightByte is a game changer :) Thanks for the great review!

Nov. 2nd, 2021

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Pamela Kreis Danville, PA

Clear directions. Love the hypetbyte and whitening foam

3 years ago

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Reply from byte

The HyperByte is a game changer! Thank you for your review:)

Oct. 12th, 2021

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Kristine Fogarty Oceanside, CA

They're comfortable and my teeth are moving fast

3 years ago

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Reply from byte

We are thrilled for you! Thank you for sharing:)

Oct. 13th, 2021

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Kristi Roundtree Alexandria, KY

Can't get the bottoms to fit right so haven't even started yet, couldn't get anyone to reply back after they just said to file it down

3 years ago

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Reply from byte

We hear your concerns, and we would like to provide some insight into adjusting the fit of the aligners. Trimming and adjusting aligners is a common practice throughout clear aligner therapy. When a customer seeks a chairside experience with clear aligners at their local dentist, the dental assistant or hygienist will adjust the aligners as needed for comfort. When a customer pursues a remote clear aligner company, it is their responsibility to adjust the clear aligners as needed. When there are areas that cause discomfort, we kindly ask that the aligners be trimmed or filed down. If there’s any excess material, small scissors can be used to cut it off, and then an emery board to file the new edge. If after adjusting the aligners there are still fit concerns, we ask that a customer give our team a call at 877-298-3669, for immediate assistance. We are standing by for support!

Oct. 15th, 2021

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Shawna Pribble Clovis, CA

Super easy to do and functional! Working great too

3 years ago

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Reply from byte

We are so happy to hear this, thank you!

Oct. 13th, 2021

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Shirrick Cockfield Peoria, IL

Great customer service and alway there fast results

3 years ago

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Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Oct. 21st, 2021

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Siddell Freeman Temple, GA

It's a lot better than have braces for 1 to 2 years

3 years ago

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Reply from byte

Right!? You made a good choice ;)

Oct. 21st, 2021

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star star star star star

Skylar Colleen Martin Van Wert, OH

I like it its easier than braces easy-to-use

3 years ago

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Reply from byte

Thank you, Skylar!

Oct. 21st, 2021

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star star star star star

Nicole Berman Pooler, GA

Easy, well-designed, enjoyable experience

3 years ago

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Reply from byte

Thank you so much for sharing!

Oct. 21st, 2021

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Anna Naylor Lakeport, CA

Well I was supposed to start my process in August 2021 but I am unable to get the aligners on. I have not had my issues corrected yet.

3 years ago

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Reply from byte

We want to address your concerns and do what we can to help, Anna. Please give our team a call at 877-298-3669. Our team is standing by for support Monday to Sunday from 8:00 AM to 6:00 PM MST.

Oct. 15th, 2021

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Tom Vincent Rome, GA

Very easy and convenient and the work with you rather quickly.

3 years ago

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Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Oct. 12th, 2021

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Tomas Engle Hanceville, AL

This question requires an answer. This question requires an answer.

3 years ago

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Reply from byte

Hi Tomas, we are here to assist with any questions you may have. Give us a call at 877-298-3669 or send us an email to support@byteme.com:)

Oct. 12th, 2021

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star star star star star

Tracy Roush Cannon Falls, MN

They are doing what they are intended to do so far.

3 years ago

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Reply from byte

We are so happy to hear this! Thank you for sharing, Tracy:)

Oct. 21st, 2021

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star star star star star

Jacqueline L. Ferris Dallas, TX

So far it's been an easy and straight forward process!

3 years ago

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Reply from byte

Thank you for your review!

Nov. 2nd, 2021

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Jarrett Haywood Manor, TX

Because it's been a flawless and easy experience.

3 years ago

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Reply from byte

We work hard to make the process to getting your new smile as smooth as possible. We are glad to hear about your positive experience, Jarrett!

Oct. 27th, 2021

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star star star star star

Josh HICKMAN Charleston, WV

Works as intended. Clear and easy to use.

3 years ago

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Reply from byte

Thank you for your review, Josh!

Oct. 27th, 2021

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star star star star star

JLea Dinon Schenectady, NY

Ease of use. Support of staff. Flexible payment options.

3 years ago Edited January 10, 2024

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Reply from byte

From the very first step our team has got every customer's back! Thank you for this amazing review :)

Oct. 27th, 2021

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Eon Infinity Lew Los Angeles, CA

Very late response times, non fitting aligners, no response or corrections or efforts being made by Byte to correct the issues. My teeth are ruined.

3 years ago

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Reply from byte

Thank you for your feedback, Eon. We want to make sure that we can address your concerns as soon as possible. Please give our team a call at 877-298-3669. Our team is standing by for support Monday through Sunday from 8:00 AM to 6:00 PM MST.

Oct. 15th, 2021

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Erica Wolff Edwardsville, IL

This has got to be a fake orthodontic company. Finishing up my set of aligners, my teeth are more crooked than when I started out.

3 years ago

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Reply from byte

Hi Erica, we appreciate your feedback. Our goal is to give our customers a smile they love. Because of this, we want to make sure each concern is addressed to ensure we have done all we can to achieve this. We also are proud to offer our Aligner Guarantee, where if a customer has reached the end of treatment and is not happy with the results our team can re-evaluate those results. If approved, we will provide additional treatment at no extra cost to get to the results we promised. Our Aligner Guarantee is contingent on having followed all of the treatment guidelines.

Oct. 14th, 2021

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Linda Fisher Pittsburgh, PA

Ease of use, quality of aligners and customer representatives

3 years ago

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Reply from byte

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

Oct. 19th, 2021

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georgine atacan Philadelphia, PA

The process was relatively easy and they helped process my dental insurance.

3 years ago

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Reply from byte

Our Byte team is dedicated to making sure you feel supported throughout every step of the process and we're so glad to hear you have felt that. If you ever have any questions or just want to show off your new smile let us know, we're here for you :)

Oct. 19th, 2021

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Jill Denver, CO

Convenient & affordable, but virtually no communication or interaction from byte one purchased.

3 years ago

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Reply from byte

Thank you for your feedback, Jill. We understand the importance of getting the support needed throughout treatment. Our team does send out check-in emails about every two weeks. If a customer is not receiving those we would want to look into it as soon as possible. You can reach our team at support@byteme.com or give us a call at 877-298-3669.

Oct. 14th, 2021

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star star star star star_border

Heather Dalton Staten Island, NY

They work with you and check in on you. So far the products are working

3 years ago

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Reply from byte

Thank you so much for sharing your experience! We're so grateful to have you a part of the Byte family and are thrilled to hear that our customer care team has provided you with such an amazing experience!

Oct. 19th, 2021

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star star star star star

Ben Bressette Los Angeles, CA

very good, easy, affordable, great communication

3 years ago

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Reply from byte

Our Care team is here to support through every step! Thank you for your review:)

Oct. 13th, 2021

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star star star star star

Bille Jean Collingwood Jacksonville, FL

This process couldn't have been any easier.

3 years ago

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Reply from byte

Thank you so much! We are so happy to hear this:)

Oct. 13th, 2021

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star star star star star

Cody Smith Chattanooga, TN

Really easy and effective. A good use of money.

3 years ago

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Reply from byte

Thank you for your review!

Oct. 14th, 2021

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Chris Husted Greenwich, CT

I like them a lot so far bu there are slight issues with pain.

3 years ago

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Reply from byte

Hi Chris, we are here to help with any concerns you may have! Give us a call at 877-298-3669 and we'd love to assist!

Oct. 12th, 2021

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star star star star star

Lisa Oden Mooresville, NC

Good experience so far. I have not had any issues.

3 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Oct. 21st, 2021