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9.1

Overall Score

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Briana Kelley Lompoc, CA

This product works quick, and it is a super easy system

3 years ago

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Reply from byte

Thank you for your review!

Sep. 22nd, 2021

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star star star star star

Estefani Guerrero Belleville, NJ

Im in love is amzing not to deal with conventional brackets

3 years ago

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Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review!

Sep. 22nd, 2021

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star star star star star

Chelsea Brown New York, NY

Good customer service, clear instructions, reasonable price

3 years ago

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Reply from byte

Hi Chelsea, thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Sep. 14th, 2021

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star star star star star

Jess Reed Morrison, TN

I'm 4.5 weeks in and I can tell a difference!

3 years ago

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Reply from byte

This is so exciting! You'll be strutting that new smile in no time ;)

Sep. 22nd, 2021

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star star star star star

Haley Steele Washington, PA

Amazing customer service great price easy instal

3 years ago

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Reply from byte

Thank you for the great review, Haley! We are so happy to have you in the Byte fam😊

Sep. 15th, 2021

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star star star star star

MH Henderson, NV

I can see my teeth improved only in two weeks

3 years ago

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Reply from byte

Woohoo, we love to hear you are already seeing the improvement in your smile! Thank you for the review.

Sep. 15th, 2021

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star star star star star

Ben Haverhill, MA

Easy to use. Process from start to finish is seamless

3 years ago

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Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Sep. 15th, 2021

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star star star star star

Alexis 5 Charlotte, NC

Absolutely amazing, worth the time and money

3 years ago

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Reply from byte

Thank you for your review, Alexis! Happy to have you a part of our byte family :)

Sep. 15th, 2021

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star star star star star

Noah Clovis, NM

Simple, easy, and great customer service

3 years ago

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Reply from byte

Thank you for your great review, Noah!

Sep. 16th, 2021

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Bridgett M. Springer Chesapeake, VA

My aligners don’t fit. They have never fit. Paying for them already, but can’t wear them.

3 years ago

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Reply from byte

Hi Bridget, thank you for your feedback. We can definitely understand your frustration. We want to make sure that every customer has aligners that fit properly. If you are not already working with our team to get this resolved, please send us an email at support@byteme.com or give us a call at 877-298-3669. We want to do what we can to help get your treatment started.

Sep. 16th, 2021

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star star star star star_border

Grace Powell McAlester, OK

Super easy to use, some soreness but see a real improvement!

3 years ago

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Reply from byte

Grace, we are so excited to hear you are seeing real improvement. Soreness is normal and remember you can use your HyperByte to help ease any discomfort you are feeling. We can't wait to see those final results!

Sep. 16th, 2021

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Jacob Arlington, VA

It's been great. Easy to use. Timely and convenient!

3 years ago

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Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Sep. 16th, 2021

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star star star star star

Caitlin Casar, NC

I am happy with the follow up and the easy to use system

3 years ago

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Reply from byte

Thank you for your feedback, Caitlin! Our Care Team is here for you if you ever have any questions throughout your treatment!

Sep. 16th, 2021

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star star star star star

Christa Nappanee, IN

It really works and people are friendly.

3 years ago

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Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Sep. 16th, 2021

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star star star star star

Chad Pennington Mc Kinney, TX

Ease of use and communication is always fast and reliable

3 years ago

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Reply from byte

Hi Chad, thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Sep. 16th, 2021

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star star star star star

Dana Moncks Corner, SC

The process was fast and overall incredible

3 years ago

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Reply from byte

Thank you for the amazing review, Dana. We are thrilled to hear about your incredible experience. We can't wait to see your new smile!

Sep. 16th, 2021

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star star star star star

Tracey Ahearn Clyde, NC

So far everything’s been simple and quick.

3 years ago

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Reply from byte

We're happy to hear about your experience so far, Tracye- we can't wait to see those results!

Sep. 16th, 2021

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star star star star star

Jaclyn Tampa, FL

Easy to use, good support, affordable, see results fast.

3 years ago

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Reply from byte

Thank you for your review, Jaclyn! We are excited to see your new smile!

Sep. 16th, 2021

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John Spencer Chicago, IL

Seems to be working, ease of use, no dentist visit

3 years ago

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Reply from byte

Thank you for your feedback, John!

Sep. 16th, 2021

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star star star star star

Jade Sun Waianae, HI

Easy to use. Affordable. Great customer service.

3 years ago

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Reply from byte

We appreciate the great review, Jade!

Sep. 16th, 2021

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Sarah Maher Dayton, OH

Takes forever to get a hold of someone and the treatment was not what I expected for the price I paid

3 years ago

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Reply from byte

Hi Sarah. We want to help and make sure you are getting the results you want with your Byte treatment. We can understand your frustration as we have been experiencing a higher than normal volume. However, we are staffing up to ensure our customers get taken care of quickly. Please give our team a call at 877-298-3669 or you can send us a DM on Facebook and we will make sure all your questions and concerns are being addressed.

Sep. 20th, 2021

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star star star star star

Michael Francesconi Los Angeles, CA

Easy and seamless process. Good results.

3 years ago

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Reply from byte

Thank you so much for your review!

Sep. 22nd, 2021

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star star star star star

Marzena Orange, TX

Great service, quick to respond to emails & calls

3 years ago

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Reply from byte

Thank you so much for your review!

Sep. 22nd, 2021

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star star star star star

Olga Calderon Moreno Valley, CA

Easy to remove and no one knows I have them .

3 years ago

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Reply from byte

This is amazing! Thank you for sharing:)

Sep. 22nd, 2021

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Sam bodo Floral Park, NY

It’s easy to do and I prefer it at night

3 years ago

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Reply from byte

We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Sep. 22nd, 2021

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Shirley Junius Merrillville, IN

It’s an easy process and I noticed results after only 5 weeks.

3 years ago

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Reply from byte

Wow - this is amazing! Thank you so much for sharing this review:)

Sep. 22nd, 2021

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star star star star star

Taylor West Saint Petersburg, FL

The process has been really easy and I see results

3 years ago

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Reply from byte

We are thrilled for you! Thank you for sharing:)

Sep. 22nd, 2021

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star star star star star

Kristy LeRoy Missouri City, TX

Byte specializes in convenience, quality and simplicity.

3 years ago

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Reply from byte

We sure do! Thank you so much for the awesome review Kristy :)

Sep. 10th, 2021

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star star star star star

Loran Kimberly Pittsburgh, PA

I’ve noticed results quickly. Great customer service

3 years ago

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Reply from byte

So happy to hear it Loran! Thanks for an amazing review :)

Sep. 10th, 2021

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star star star star star

Chase hinkle Allentown, PA

Great people and helped in anyway i needed

3 years ago

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Reply from byte

Thank you Chase! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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star star star star star_border

nick Austin, TX

good service - automatic reminders get a little rough, but understand why

3 years ago

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Reply from byte

Thank you Nick! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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star star star star star

Robbie George Broomfield, CO

process to get aligners is easy. Hyperbyte is great

3 years ago

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Reply from byte

Thanks for an awesome review Robbie! We are so excited for your smile journey :)

Sep. 10th, 2021

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star star star star star

Samantha Walker Gardena, CA

I've had no problems so far and it's easy

3 years ago

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Reply from byte

Amazing Samantha! If anything does come up we are always just a message or call away. Thanks for the great review.

Sep. 10th, 2021

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star star star star star

Samantha Pitts Tallahassee, FL

Easy ordering process and easy instructions

3 years ago

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Reply from byte

Woohoo- thanks for the great review, Samantha!

Sep. 10th, 2021

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star star star star star

Shayna Healey Providence, RI

I’m only halfway through and already seeing results!

3 years ago

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Reply from byte

This is awesome! We are so excited for you Shayna :) Thanks for a great review!

Sep. 10th, 2021

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star star_border star_border star_border star_border

Shehan Wijetunga Staten Island, NY

Compared to your other rivals. Horrible Customer service. Had to wait five days to hear a reply. Compare that with Candid.

3 years ago

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Reply from byte

Hi Shehan- thanks for providing this valuable feedback. Our team is currently experiencing a higher than normal volume via email. We do understand that this has made our response time via email less than ideal. We are staffing up to get this addressed as soon as possible. If you do have any questions or concerns our team is also available for a phone call or via Facebook message to address these concerns in a quicker time frame. We want to support every customer from start to finish!

Sep. 10th, 2021

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star star star star star

Heidi StJohn Queensbury, NY

Quick, responsive, everything you need to know is included

3 years ago

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Reply from byte

Woohoo- we love and appreciate this feedback Heidi! Thanks for the great review :)

Sep. 10th, 2021

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star star star star star

Tracy Fulton Priest River, ID

This is an easy program to follow with fast results

3 years ago

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Reply from byte

Tracy- We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com!

Sep. 10th, 2021

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star star star star star

Whitney Begleiter West Palm Beach, FL

Quick delivery, easy to use at my own pace!

3 years ago

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Reply from byte

Thanks for the great review Whitney! We are so excited for you :)

Sep. 10th, 2021

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star star star star star

John Wilson Greenfield, MO

Easy to use and after 5 weeks are starting to see results

3 years ago

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Reply from byte

John- Thank you so much for taking the time to share this with us! We are so excited for you :)

Sep. 10th, 2021

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star star star star star

MARCY ADAMS Collinsville, TX

Saw results quickly. Customer service has been great.

3 years ago

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Reply from byte

Thank you Marcy! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 10th, 2021

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star star star star_border star_border

Daniela Resendiz Storm Lake, IA

My teeth are not straight. I told them this numerous times before treatment was over

3 years ago

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Reply from byte

Hi Daniela- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. Every treatment does come with our aligner guarantee. This means that prior to accepting your final smile, we do cover any aligners needed to get our customers a smile they are 100% happy with. If you have any questions about this you can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Sep. 10th, 2021

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Amanda Covington, IN

Customer service has been non existent. I’ve finally “talked” with someone after a month of back and forth.

3 years ago

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Reply from byte

Hi Amanda-Every customer's smile is so important to us, and we want to make sure to get them to those projected results in the safest and quickest way possible. Our team should be sending check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. . Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 10th, 2021

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star star star star star

Flor Bellflower, CA

Visual change, overall pretty good and easy to follow up

3 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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star star star star star

Jill Martin Birmingham, AL

Excellent Customer Service and quality product

3 years ago

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Reply from byte

Thanks for the awesome review Jill! :)

Sep. 10th, 2021

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star star star star star_border

Kristen Willard Redondo Beach, CA

I like how my teeth are moving, but customer service has been ....slow.

3 years ago

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Reply from byte

Hi Kristen- thank you for providing this feedback with our team. We understand that our wait times for support via email have been less than ideal. Due to a higher than normal volume, our response times have been extended. Rest assured we are staffing up to better support our customers! In the meantime, we want to ensure our customers get the support they need. For this reason, our team is available for a phone call or via Facebook message to provide that support! :)

Sep. 10th, 2021

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star star star star star_border

Marlene Portland, TN

Waiting for final results. I wore some weeks longer on week 9.

3 years ago

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Reply from byte

Hi Marlene- we are so excited for you. If any questions regarding your treatment come up, do not hesitate to reach out, we got you!

Sep. 10th, 2021

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star star star star star

Skylar Dubeck Orchard Park, NY

Great, effective product with awesome customer service

3 years ago

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Reply from byte

We are so happy to hear this Skylar! Thanks for the great review. Our team is always here to support every customer :)

Sep. 10th, 2021

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star star star star star

Erzsebet Nagy Austin, TX

easy to use, convenient, helpful, effective

3 years ago

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Reply from byte

Thanks for this awesome feedback! :)

Sep. 10th, 2021

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Paige Estes Florissant, MO

The customer service through email is horrible, takes them about a week to reply.

3 years ago

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Reply from byte

Hi Paige- thank you for taking the time to share this feedback with our team. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. For this reason, we are also available for a phone call Monday-Sunday during normal business hours MST and via Facebook message to address any and all concerns you have. We want to have every customer supported so do not hesitate to reach out!

Sep. 10th, 2021