Name: byte
Rating: 4.5

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Verified Customer

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Dana Moncks Corner, SC

The process was fast and overall incredible

4 years ago

Reply from byte

Thank you for the amazing review, Dana. We are thrilled to hear about your incredible experience. We can't wait to see your new smile!

Sep. 16th, 2021

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Verified Customer

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Tracey Ahearn Clyde, NC

So far everything’s been simple and quick.

4 years ago

Reply from byte

We're happy to hear about your experience so far, Tracye- we can't wait to see those results!

Sep. 16th, 2021

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Verified Customer

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Jaclyn Tampa, FL

Easy to use, good support, affordable, see results fast.

4 years ago

Reply from byte

Thank you for your review, Jaclyn! We are excited to see your new smile!

Sep. 16th, 2021

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Verified Customer

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John Spencer Chicago, IL

Seems to be working, ease of use, no dentist visit

4 years ago

Reply from byte

Thank you for your feedback, John!

Sep. 16th, 2021

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Verified Customer

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Jade Sun Waianae, HI

Easy to use. Affordable. Great customer service.

4 years ago

Reply from byte

We appreciate the great review, Jade!

Sep. 16th, 2021

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Verified Customer

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Sarah Maher Dayton, OH

Takes forever to get a hold of someone and the treatment was not what I expected for the price I paid

4 years ago

Reply from byte

Hi Sarah. We want to help and make sure you are getting the results you want with your Byte treatment. We can understand your frustration as we have been experiencing a higher than normal volume. However, we are staffing up to ensure our customers get taken care of quickly. Please give our team a call at 877-298-3669 or you can send us a DM on Facebook and we will make sure all your questions and concerns are being addressed.

Sep. 20th, 2021

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Verified Customer

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Michael Francesconi Los Angeles, CA

Easy and seamless process. Good results.

4 years ago

Reply from byte

Thank you so much for your review!

Sep. 22nd, 2021

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Verified Customer

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Marzena Orange, TX

Great service, quick to respond to emails & calls

4 years ago

Reply from byte

Thank you so much for your review!

Sep. 22nd, 2021

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Verified Customer

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Olga Calderon Moreno Valley, CA

Easy to remove and no one knows I have them .

4 years ago

Reply from byte

This is amazing! Thank you for sharing:)

Sep. 22nd, 2021

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Verified Customer

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Sam bodo Floral Park, NY

It’s easy to do and I prefer it at night

4 years ago

Reply from byte

We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Sep. 22nd, 2021

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Shirley Junius Merrillville, IN

It’s an easy process and I noticed results after only 5 weeks.

4 years ago

Reply from byte

Wow - this is amazing! Thank you so much for sharing this review:)

Sep. 22nd, 2021

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Taylor West Saint Petersburg, FL

The process has been really easy and I see results

4 years ago

Reply from byte

We are thrilled for you! Thank you for sharing:)

Sep. 22nd, 2021

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Kristy LeRoy Missouri City, TX

Byte specializes in convenience, quality and simplicity.

4 years ago

Reply from byte

We sure do! Thank you so much for the awesome review Kristy :)

Sep. 10th, 2021

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Verified Customer

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Loran Kimberly Pittsburgh, PA

I’ve noticed results quickly. Great customer service

4 years ago

Reply from byte

So happy to hear it Loran! Thanks for an amazing review :)

Sep. 10th, 2021

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Verified Customer

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Chase hinkle Allentown, PA

Great people and helped in anyway i needed

4 years ago

Reply from byte

Thank you Chase! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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Verified Customer

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nick Austin, TX

good service - automatic reminders get a little rough, but understand why

4 years ago

Reply from byte

Thank you Nick! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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Verified Customer

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Robbie George Broomfield, CO

process to get aligners is easy. Hyperbyte is great

4 years ago

Reply from byte

Thanks for an awesome review Robbie! We are so excited for your smile journey :)

Sep. 10th, 2021

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Verified Customer

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Samantha Walker Gardena, CA

I've had no problems so far and it's easy

4 years ago

Reply from byte

Amazing Samantha! If anything does come up we are always just a message or call away. Thanks for the great review.

Sep. 10th, 2021

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Verified Customer

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Samantha Pitts Tallahassee, FL

Easy ordering process and easy instructions

4 years ago

Reply from byte

Woohoo- thanks for the great review, Samantha!

Sep. 10th, 2021

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Verified Customer

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Shayna Healey Providence, RI

I’m only halfway through and already seeing results!

4 years ago

Reply from byte

This is awesome! We are so excited for you Shayna :) Thanks for a great review!

Sep. 10th, 2021

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Shehan Wijetunga Staten Island, NY

Compared to your other rivals. Horrible Customer service. Had to wait five days to hear a reply. Compare that with Candid.

4 years ago

Reply from byte

Hi Shehan- thanks for providing this valuable feedback. Our team is currently experiencing a higher than normal volume via email. We do understand that this has made our response time via email less than ideal. We are staffing up to get this addressed as soon as possible. If you do have any questions or concerns our team is also available for a phone call or via Facebook message to address these concerns in a quicker time frame. We want to support every customer from start to finish!

Sep. 10th, 2021

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Verified Customer

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Heidi StJohn Queensbury, NY

Quick, responsive, everything you need to know is included

4 years ago

Reply from byte

Woohoo- we love and appreciate this feedback Heidi! Thanks for the great review :)

Sep. 10th, 2021

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Verified Customer

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Tracy Fulton Priest River, ID

This is an easy program to follow with fast results

4 years ago

Reply from byte

Tracy- We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com!

Sep. 10th, 2021

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Whitney Begleiter West Palm Beach, FL

Quick delivery, easy to use at my own pace!

4 years ago

Reply from byte

Thanks for the great review Whitney! We are so excited for you :)

Sep. 10th, 2021

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Verified Customer

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John Wilson Greenfield, MO

Easy to use and after 5 weeks are starting to see results

4 years ago

Reply from byte

John- Thank you so much for taking the time to share this with us! We are so excited for you :)

Sep. 10th, 2021

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Verified Customer

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MARCY ADAMS Collinsville, TX

Saw results quickly. Customer service has been great.

4 years ago

Reply from byte

Thank you Marcy! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 10th, 2021

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Daniela Resendiz Storm Lake, IA

My teeth are not straight. I told them this numerous times before treatment was over

4 years ago

Reply from byte

Hi Daniela- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. Every treatment does come with our aligner guarantee. This means that prior to accepting your final smile, we do cover any aligners needed to get our customers a smile they are 100% happy with. If you have any questions about this you can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Sep. 10th, 2021

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Amanda Covington, IN

Customer service has been non existent. I’ve finally “talked” with someone after a month of back and forth.

4 years ago

Reply from byte

Hi Amanda-Every customer's smile is so important to us, and we want to make sure to get them to those projected results in the safest and quickest way possible. Our team should be sending check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. . Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 10th, 2021

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Flor Bellflower, CA

Visual change, overall pretty good and easy to follow up

4 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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Jill Martin Birmingham, AL

Excellent Customer Service and quality product

4 years ago

Reply from byte

Thanks for the awesome review Jill! :)

Sep. 10th, 2021

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Kristen Willard Redondo Beach, CA

I like how my teeth are moving, but customer service has been ....slow.

4 years ago

Reply from byte

Hi Kristen- thank you for providing this feedback with our team. We understand that our wait times for support via email have been less than ideal. Due to a higher than normal volume, our response times have been extended. Rest assured we are staffing up to better support our customers! In the meantime, we want to ensure our customers get the support they need. For this reason, our team is available for a phone call or via Facebook message to provide that support! :)

Sep. 10th, 2021

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Marlene Portland, TN

Waiting for final results. I wore some weeks longer on week 9.

4 years ago

Reply from byte

Hi Marlene- we are so excited for you. If any questions regarding your treatment come up, do not hesitate to reach out, we got you!

Sep. 10th, 2021

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Verified Customer

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Skylar Dubeck Orchard Park, NY

Great, effective product with awesome customer service

4 years ago

Reply from byte

We are so happy to hear this Skylar! Thanks for the great review. Our team is always here to support every customer :)

Sep. 10th, 2021

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Erzsebet Nagy Austin, TX

easy to use, convenient, helpful, effective

4 years ago

Reply from byte

Thanks for this awesome feedback! :)

Sep. 10th, 2021

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Paige Estes Florissant, MO

The customer service through email is horrible, takes them about a week to reply.

4 years ago

Reply from byte

Hi Paige- thank you for taking the time to share this feedback with our team. Due to a higher than normal volume we understand that our response time has been less than ideal. We appreciate your patience and apologize for any delays. Rest assured, we are staffing up and our team is working hard to help each and every customer. For this reason, we are also available for a phone call Monday-Sunday during normal business hours MST and via Facebook message to address any and all concerns you have. We want to have every customer supported so do not hesitate to reach out!

Sep. 10th, 2021

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Hannah Mcdonald

Great communication, amazing product with results to match

4 years ago

Reply from byte

Thank you so much for taking the time to share this with us! We are so excited for you Hannah :)

Sep. 10th, 2021

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Amelia Chattanooga, TN

The experience has been quick and easy. Love it!!

4 years ago

Reply from byte

This is awesome to hear Amelia- we are so excited for you. Thanks for the great review :)

Sep. 10th, 2021

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Andrea Ogdensburg, NY

I can see the change and that’s the best part

4 years ago

Reply from byte

That is the best part- we are so excited for you! Thank you for the great review Andrea :)

Sep. 10th, 2021

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AnneLena Mattison Hampstead, NC

It’s great, works great, good quality, not expensive

4 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review AnneLena!

Sep. 10th, 2021

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Brenda Ramos Auburn, CA

Good customer service! I haven’t finished my treatment yet but good so far!

4 years ago

Reply from byte

Thank you Brenda! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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Miranda C Murray Indianapolis, IN

Slowly seeing a change in teeth. I need to be consistent with wearing them.

4 years ago

Reply from byte

This is so exciting Miranda! We do know it can take a bit to get adjusted to new aligners, but we are so excited for you and your journey. Thanks for the great review :)

Sep. 10th, 2021

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Brittoni Ward Sacramento, CA

It has been incredibly convenient and transformative!

4 years ago

Reply from byte

That's amazing Brittoni! Thanks for sharing this awesome review :)

Sep. 10th, 2021

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Chad Desbiens Warner Robins, GA

Made my teeth straight and my underbite is better.

4 years ago

Reply from byte

This is awesome Chad! Thanks for the great review :)

Sep. 10th, 2021

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Ciera Gunnison, CO

Easy to use. Straight forward and great customer service.

4 years ago

Reply from byte

We appreciate your feedback! If you ever have any questions, don't hesitate to reach out to support@byteme.com! Thank you very much Ciera :)

Sep. 10th, 2021

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Edward Ledbetter Troy, NY

They working great, but had a few cuts in my mouth from the aligners.

4 years ago

Reply from byte

Hi Edward- thank you for this great review and feedback. If you have any concerns about your treatment or the fit of your aligners, please do send our team an email at support@byteme.com, we'd be happy to help! We want all of our customers to feel confident in their treatment :)

Sep. 10th, 2021

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Eli Granado San Antonio, TX

Teeth look great. They have not worked with my insurance

4 years ago

Reply from byte

Hi Eli- we are so excited for you. We hope to continue to expand our insurance coverage in the future, so thank you for sharing this feedback :)

Sep. 10th, 2021

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KATI SOLEIL Santa Fe, NM

Super easy, feels very professional and approachable.

4 years ago

Reply from byte

We are so pleased to hear this. Thank you so much for sharing Kati!

Sep. 10th, 2021

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Katina Garnerville, NY

It took a while to get a pair that was never sent to me in my box

4 years ago

Reply from byte

Thanks for this feedback! If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 10th, 2021

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Kevin Loughery Woodbridge, VA

Everything was easy and the customer service was great.

4 years ago

Reply from byte

Thank you Kevin! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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Shannon Hester Hillside, IL

They are definitely working for me so far, Bit I still have about 6 weeks to go

4 years ago

Reply from byte

We are so excited for you and your smile journey Shannon! :) Thanks for the great review

Sep. 10th, 2021