Name: byte
Rating: 4.3

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Cadence Dale Atlanta, GA

My experience with Byte has been wonderful. It’s been fast, easy, comfortable, and all from home! I couldn’t recommend them more.

3 years ago

Reply from byte

Thank you for the great feedback Cadence. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Jul. 6th, 2021

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Christina Cirillo Seattle, WA

Easy and effective even with my small mouth they were able to use my impressions and the aligners fit better than expected

3 years ago

Reply from byte

Yes Christina! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Jul. 6th, 2021

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Paradise Dynasty Las Vegas, NV

Byte has been really great for this time. Im on my 3rd set of liners and i can already see improvement. So excited for what's to come!

3 years ago

Reply from byte

This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

Jul. 6th, 2021

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Cinthia Gonzalez Detroit, MI

Started 3 weeks ago Very happy with the changes in such short time Also they always send me emails checking on me to see if I need anything

3 years ago

Reply from byte

Wow Cinthia- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!

Jul. 6th, 2021

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Melany Eire Miami, FL

My experience with Byte has been going good. The aligners fit perfectly and I see a little difference in my teeth and I am just getting started.

3 years ago

Reply from byte

This is amazing Melany! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

Jul. 7th, 2021

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2 tickets one way Sydney, NSW

I've been using this product for 5 weeks now. Can't see any results yet, but I guess it's normal😊 Great product and outstanding customer service

3 years ago

Reply from byte

Wow- we are so happy to hear about your awesome experience already and cannot wait to be a part of your entire smile journey. The support does not stop here! Our team can't wait to get you to that final smile so do not hesitate to reach out. Thanks for the awesome review!

Jul. 6th, 2021

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Edgar Baquero Winter Springs, FL

The care team at Byte is extremely helpful they are very responsive for any inquiries that you have and then guide you through the whole process

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

Jul. 1st, 2021

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Abigail shankel Mount Juliet, TN

I’m halfway through treatment and very satisfied. Byte representatives have reached out to me several times to check in. I am loving Byte!

3 years ago

Reply from byte

We are so excited to be on this journey with you, Abigail! We know the importance of having the support you need throughout treatment, and we are happy to hear our team has been able to support you. We are looking forward to seeing your final results! Thank you for the great review.

Jun. 24th, 2021

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Jmille Lancaster, PA

Everything is great so far! Fast shipment of my aligners, they fit perfectly and the customer service has been top notch.

3 years ago

Reply from byte

We know how excited you are to get started so we do what we can to send them out as soon as possible. We're happy to hear that our team has taken such great care of you. The support doesn't stop there! We are standing by for support if you ever have any questions. Thank you for the great review.

Jun. 24th, 2021

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DeLanni Matthew

I have been wearing my aligners for 5 weeks now and have been having a great experience thus far! Customer service is great!

3 years ago

Reply from byte

We're thrilled to hear about your great experience! We are excited to be on this smile journey with you and we can't wait to see your final results. If you ever have any questions, let us know. We are always happy to help!

Jun. 24th, 2021

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Sarah Dorchester, MA

I have loved my experience with Byte! The system is really easy to use and super effective. I can’t wait to see my final results!

3 years ago

Reply from byte

Hi Sarah, thank you for the awesome review. We can’t wait to see your new smile either! We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

Jun. 18th, 2021

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Lilly Conradi Noblesville, IN

They have been quick and efficient! Always available for questions, they all speak English, and I have ran into no problems (:

3 years ago

Reply from byte

Woohoo Lilly! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Jun. 18th, 2021

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VRW Hyattsville, MD

Great customer service, affordable , easy step by step instructions, Love that I can see what your teeth will look like before you pay.

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Jun. 18th, 2021

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D Rollo Lowell, MA

I have been wearing my Byte aligners for almost 4 weeks now, and I can already see a difference. The whole process has been easy and painless so far!

3 years ago Edited September 14, 2021

Reply from byte

This is so exciting! We are thrilled to hear that you are already noticing a difference. We are here for you through it all, so any time you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for choosing Byte!

Jun. 18th, 2021

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Juliza Mejia Houston, TX

So far everything has been great. The process was simple. Communication has been great and most importantly the aligners are working.

3 years ago

Reply from byte

Woohoo Juliza! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

Jun. 18th, 2021

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Edward Barboza Lincoln, NE

I really like the amazing customer support and how easy it is to communicate with them. Super awesome product cant wait for the end

3 years ago

Reply from byte

Yes Edward! We are so happy to hear about your awesome experience with Byte. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Jun. 18th, 2021

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Teresa Greenbrier, TN

I love their customer service. The appliances are really strong and easy to use. I love being able to wear them only at night.

3 years ago

Reply from byte

Thanks for the review, Teresa. We are so happy to hear that our team has taken such great care of you! We do what we can to provide you with an experience that works best for your lifestyle and needs. We are excited to see your progress and final results! :)

Jun. 11th, 2021

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Sadie Roesch Saint Peter, MN

My first set came this week and fits really well. The packaging is nice and it comes with easy to understand instructions. Would recommend for sure!

3 years ago

Reply from byte

Welcome to the Byte Fam! We are excited to get this smile journey started with you. Our Care Team is here for you if you ever have any questions throughout your treatment. We look forward to seeing your progress! :)

Jun. 11th, 2021

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Jodi Reynolds Camarillo, CA

Great customer service, very fast and helpful. Easy process so far. Looking forward to my aligners arriving so I can start the process.

3 years ago

Reply from byte

We are so excited for you to receive your aligners! Feel free to reach out any time you have questions!

Jun. 3rd, 2021

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Amy Studabaker Greenfield, IN

The customer service has been phenomenal. I love the virtual treatment plan. Seeing the 3D model of my teeth change was really cool.

3 years ago

Reply from byte

Hi Amy! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

May. 26th, 2021

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Wendy Warrenton, VA

I have appreciated the support of the team. It has also been great to not have to go to the dentist for this process especially during the pandemic.

3 years ago

Reply from byte

We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile Wendy!

May. 24th, 2021

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RML Miami, FL

It is amazing how quickly I saw an improvement. Overall it is taking a bit longer than I expected but it is so worth it!

3 years ago

Reply from byte

Hey! Thank you so much for taking the time to share this awesome review and feedback with our team. We are so happy to hear that you have been having a great experience thus far! Don't hesitate to reach out if there is anything we can do to improve your experience or address your questions, we got you. Happy to have you in our Byte fam!

May. 24th, 2021

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Meghana Parsi Chester, PA

Would highly recommend byte. The treatment plan was so simple and easy! Was able to get through with the byte at night and saw huge changes!

3 years ago

Reply from byte

We appreciate you reviewing your experience with Byte Meghana! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

May. 24th, 2021

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Scott Atlanta, GA

I love the customer service. My aligners are absolutely amazing. My family already sees a huge difference in my smile and attitude!

3 years ago Edited January 10, 2024

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

May. 19th, 2021

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3betpanda Las Vegas, NV

I chose byte because it boasts of the shortest alignment time. However, about 8 months in and 2 replacement sets of aligners and currently on hold waiting weeks for customer service, I see now that is definitely not the case. Average customer service reply is 1-2 weeks which is unbelievable for a time sensitive thing like wearing aligners. Just had to write something real amidst all of the fake reviews for the whitening bottle.

3 years ago

Reply from byte

Hi there, we are so sorry to hear that you haven't been hearing from our Customer Care team. Your smile is so important to us, and we want to make sure to get you to those projected results in the safest and quickest way possible. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

May. 20th, 2021

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Ashley Melikian Santa Cruz, CA

amazing customer service, easy liners! so stoked I did this with through them. Also really good price compared to the others!

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

May. 20th, 2021

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Anna Leigh Wilson Frisco, TX

The customer service is amazing! They respond within minutes and helped solve all my problems and questions! I couldn’t recommend them more!

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

May. 13th, 2021

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Charlie ucles Fort Hood, TX

Byte is a invisible retainer company that just sets you up for success.. my experience with it only at week 4 is such a wonder I love it

3 years ago

Reply from byte

Charlie, thank you for taking the time to review your experience with Byte. We are so glad to hear that you have been loving your experience. We are excited to start seeing your progress and can't wait to see your new smile! :)

May. 4th, 2021

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Sarahlynn Fisher Rockland, ME

Byte is so easy to work with and affordable they made getting my bite corrected possible! I am thankful for Byte!!! Love, love, love them

3 years ago

Reply from byte

Hi Sarahlynn, thank you for reviewing your experience with Byte. Everyone deserves to have their dream smile. We're happy you chose Byte for your smile journey. We can't wait to see your new smile!

May. 4th, 2021

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Debi Mcgrury La Crosse, WI

So far so good. Byte has been living up to their claims. Its great to only have to wear aligners at night!! Customer service has been very good

3 years ago Edited September 14, 2021

Reply from byte

Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any question you may have! Thanks for the great review :)

Apr. 29th, 2021

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Sebastian Mejia Queens, NY

Amazing experience! My teeth straightened very quickly, and also got super white! And the customer service is impeccable

3 years ago

Reply from byte

We are so happy for you and your brand new whiter and brighter smile 😊Thanks for the review!

Apr. 28th, 2021

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Wendy Washington, DC

They've been fantastic so far. Their customer service is responsive and friendly and I'm surprised how fast my teeth are moving already!

3 years ago

Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Apr. 28th, 2021

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Brianna Tagle Lanham, MD

So far my experience with byte is great. It’s a straightforward schedule and customer service is so helpful! I can’t wait to see the results!

3 years ago

Reply from byte

Hi Brianna! Thanks so much for writing in and sharing your Byte experience. We're so happy to hear that our team was able to provide you with an excellent Byte journey where you felt supported each step of the way. We can't wait to see your smile transformation :)

Apr. 22nd, 2021

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Mandy Harper San Francisco, CA

Horrible experience. I've finished all my aligners and in all those weeks NO ONE from the company reached out. The issues with my teeth are still not fixed. They don't tell you till you pay that's it's an additional 600$ for the treatment plan. After questioning that and being told I had to spend the extra 600$ - WHERE ARE MY RETAINERS!? I've reached out to them multiple times and keep getting nowhere because it's a new person every time. I feel like I've been majorly scammed.

3 years ago

Reply from byte

Hi Mandy, we are so sorry to hear that your experience has been less than amazing. Once you purchase your aligners, you should receive check-in emails every 2 weeks, so if you haven't seen those emails even in your spam or junk folders, we'll want to look into this right away. Our prices are a one-time set price with no additional costs unless a guarantee is voided, such as by throwing away past aligners. We want to get you to those projected results in the safest way possible, which sometimes means backtracking to previous aligners is necessary. We would be happy to clarify anything and look into your emails to get these issues resolved. Please reach out at (877) 298-3669 during normal business hours MST Monday-Friday and let's get this figured out!

Apr. 30th, 2021

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Ny Buco Charlotte, NC

Byte has helped me be more confident in my smile again. The process has been quick and painless and I would 100% reccomend it!

3 years ago

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Apr. 15th, 2021

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Carlos ramos Orrville, OH

From the beginning to the end. My experience with byte has been amazing. I’m not even done and my teeth already look amazing. Thanks byte

3 years ago

Reply from byte

Wow Carlos- we are so happy to hear that are you are already seeing a whiter and brighter smile! :) We know it is just the start but we cannot wait to get you the final results. Every step of the way our team is here to support you! Thanks for the great review.

Apr. 15th, 2021

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Jonathan Oh Seattle, WA

so far so great! easy to use step by step instructions, painless to use. taking off 1 star since I'm still in the process and haven't seen the results yet, but can't wait!

3 years ago

Reply from byte

Yay Jonathan! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!

Apr. 15th, 2021

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Lauryn Tucson, AZ

The whole process was so easy and I am already noticing a difference in my teeth after a few weeks. And definitely whiter!!

3 years ago

Reply from byte

Hi Lauryn! We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Apr. 13th, 2021

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Alex Martinez Chicago, IL

I love the support that is provided during the ordering process. It makes it extremely easy to know what you're getting and how to get started.

3 years ago

Reply from byte

Hi Alex! Wow- we are so excited that our team was able to support you from the start and we cannot wait to continue on this smile journey with you. We are always a message away at support@byteme.com. Let's get that awesome new smile! :)

Apr. 12th, 2021

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Sean Clayton City of Saint Peters, MO

It was all good until my top retainer cracked. Then they gave me the run-around instead of just replacing it. I've gone to BBB and they're ghosting me. Moreover, I'm rather disappointed in the fact that they didn't move my premolars into place, instead shoving my teeth further back along my jawline. As a result, there is a lot of pressure on the front teeth, which quickly shift out of place in just a day when I don't have my retainers in (I completed the program months ago). Also, their lifetime guarantee requires you to buy a lot of retainers.

3 years ago

Reply from byte

Hi Sean. We’re sorry to hear about your less than amazing experience. We appreciate your feedback and understand your frustration. When completing treatment it is important to wear your retainers every night. As with all orthodontic treatments, retainers are required to hold your teeth in place so they do not move or shift. We recommend replacing these retainers once a year because of the wear and tear that happens over time. We’d love to get you in contact with our clinical team if you haven’t already. Just send us an email and our team is here to help you out.

Apr. 9th, 2021

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David VanZandt Portage, MI

Great customer service, super simple to use. I would recommend to anyone thinking about getting braces, cheaper and easier than going to the dentists

3 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Apr. 8th, 2021

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Jessica H. Queens, NY

Overall pretty happy, customer service has been great. I’m halfway through my treatment so I can’t give the full 5 stars yet, but very happy so far!

3 years ago

Reply from byte

Halfway already! We are so excited to get you to those final results!

Apr. 2nd, 2021

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Veronica Salvador Inkster, MI

I really like how the customer is their number one priority. They work with the customer until you get the expected results.

3 years ago

Reply from byte

Our goal is to get you your dream smile and our team wants to do whatever we can to get you those results. Any time you have a question or need help with anything, our customer care team is here for you every step of the way :)

Mar. 29th, 2021

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M San Francisco, CA

great customer care. instructions and processes are easy to follow. 3d representation of before and after teeth alignment on the website is helpful.

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 22nd, 2021

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Kaila Marcum-French Chattanooga, TN

I was nervous about wasting money but it was OHHHH SOOO WORTH IT! I’m almost done and it’s helped my teeth sooo much! 100% worth it!

3 years ago

Reply from byte

Woohoo Kalia! Almost to that final smile, we cannot wait to see it :) Send us some progress photos, we love to see before and after pictures! Our team is here for you every step of the way, so do not hesitate to reach out. Happy to have you in our Byte family! Thank you for the awesome review.

Mar. 22nd, 2021

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Teryn A Carson City, NV

Absolute crooks. It is sad they provide a “guarantee” and do nothing to make you satisfied. They take no accountability of their aligner treatment plan not working, and are willing to let you go on your merry way without actually straightening your teeth. They told me I’d have to pay an additional $899 on top of the $2400 I paid to fix ONLY my bottom teeth that haven’t moved even a tiny bit. Please, please do yourself a favor, save the money you will waste here and go to a real orthodontist who actually cares about your smile, confidence and the money you pour into it.

3 years ago

Reply from byte

Thank you for providing your feedback! We do our best to be as transparent as possible when it comes to each and every treatment. We do also provide the Terms of Use and Consent that outlines the requirements for maintaining the Satisfaction and Byte Guarantee. If there is ever any voidance of these requirements, a fee may be incurred to ensure we can continue providing you with treatment. We'd love to look further into these concerns for you to make sure we can get you on track. Send us a message at our support. We'll take care of you!

Mar. 22nd, 2021

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Lulu Xiong Ankeny, IA

I have been using byte for more than 3 months. I did not get the results that was shown on my treatment plan. I contacted them and they take 7+ days to evaluate what is going on. Then when I respond, it takes another 7+ days to get a response from them. There are no REFUNDS so buyer beware! They say they will try to fix the slingers but it’s taking them so long to communicate. I still have not had my issue resolved. I started this in January and it’s now may.

3 years ago Edited September 14, 2021

Reply from byte

Hey! Thanks for the great review, we are so happy to hear about your progress so far. We do our best to make sure every step is easy and effortless- our entire team is always here to make sure you're getting the best treatment. So do not hesitate to reach out to us at support@byteme.com with any questions or concerns you may have. We can't wait to see your final smile! Welcome to the Byte fam 😊

Mar. 23rd, 2021

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Karrigan Zeiders Lewistown, PA

Byte has amazing customer service as well as product. I highly recommend to anyone who is looking to get braces. Saves you time and money!

3 years ago

Reply from byte

Fantastic to hear you're having a great experience, Karrigan :) We can't wait to get you to that last step. Thanks for the great review!

Mar. 23rd, 2021

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Jeanine Vidola Piscataway, NJ

My experience with Byte has been so great so far! I am almost done with my treatment plan and i’m so excited to see my teeth getting straighter.

3 years ago

Reply from byte

Jeanine, you are so close! We can't wait to see your new smile, and we hope you'll share your results with us😊

Mar. 16th, 2021

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Lacey New York, NY

I am so excited with the progress of how my teeth are looking the customer service is great and my smile is looking amazinnggggg

3 years ago

Reply from byte

We love this! Keep smiling!

Mar. 5th, 2021