Name: byte
Rating: 4.3

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Verified Customer

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Courtney Medford, MA

I love the progress with my teeth so far, and how easy the process has been.

3 years ago

Reply from byte

Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.

May. 17th, 2021

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Verified Customer

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Paul Federal Way, WA

customer service was excellent and everything was very easy

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

May. 17th, 2021

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Verified Customer

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Chad Betlach Albertville, MN

Great price. Great service. Great packaging and product experience.

3 years ago

Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

May. 17th, 2021

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Verified Customer

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Kris Clinton Little Elm, TX

Customer service, affordable and i like the results im seeing

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

May. 17th, 2021

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Verified Customer

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J'en El Gribble Belington, WV

In just 5 1/2 weeks, I already notice a considerable change.

3 years ago

Reply from byte

Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you are getting the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!

Apr. 20th, 2021

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Verified Customer

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Yvette Lounsbury Carpinteria, CA

Easy-to-use and comfortable. Already my gap is gone after three weeks!

3 years ago

Reply from byte

WOW, that's amazing! We can't wait to see the rest of your progress and get you to those final steps. We hope you'll share so results photos with us!

Apr. 20th, 2021

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Verified Customer

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Kelly Valandry Bisbee, AZ

Because the system works AND for much lower cost than at an office.

3 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Apr. 20th, 2021

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Verified Customer

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Patrice Saint Louis, MO

I’m constantly on the go with work, and everything was easy for me.

3 years ago

Reply from byte

Thanks so much for writing in and sharing. We do what we can to provide you with an experience that works best for your lifestyle and needs. So happy to hear you're loving your experience so far!

Apr. 20th, 2021

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Verified Customer

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Steph Dover, NH

Communication as soon as things start to go wrong during treatment is basically non-existent. Was promised a refund and haven't heard from them since

3 years ago

Reply from byte

Hi Steph- we appreciate you writing in and sharing your feedback. We apologize if you have had a hard time connecting with anyone, we understand how frustrating that must be but we want to make sure this doesn’t continue to happen. If you were promised a refund, we want to look into that right away. For the quickest communication please give us a call at 877-298-3669, our customer care team is standing by to assist.

Apr. 20th, 2021

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Verified Customer

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Kayli Wells Gilson, IL

Long shipping time. Takes about 3 months to get started. Other than that, so far so good.

3 years ago

Reply from byte

We want to make sure to get it right the first time. It typically takes about 5-7 weeks for your aligners to be manufactured, quality checked and shipped to your door. Our team is here for you every step of the way so please do not hesitate to reach out if you ever have any questions :)

Apr. 22nd, 2021

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Verified Customer

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Stacy Lebanon, IN

Ease of use, aligners fit like a glove and already seeing a change on week 4.

3 years ago

Reply from byte

We appreciate you reviewing your experience with Byte! We LOVE that you are seeing changes already :) Our team does what we can to make the Byte process as easy to follow as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Apr. 20th, 2021

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Verified Customer

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Ava S Los Angeles, CA

Easy and convenient. Was able to wear them on my own schedule

3 years ago

Reply from byte

We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review!

Apr. 20th, 2021

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Verified Customer

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Sarah Paul Belfast, ME

They were quick with a treatment and the aligners have helped my teeth a lot!

3 years ago

Reply from byte

We want to make sure you get your dream smile in the fastest and safest way possible. Our team is always here to support you throughout your Byte journey and answer any questions you have. Thanks so much for writing in and sharing your experience with us :)

Apr. 20th, 2021

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Verified Customer

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Matt Dodson Graham, NC

I've been going through this process for months and still don't have a set of invisible braces from Byte that fit...all while continuing to make monthly payments

3 years ago

Reply from byte

Hi Matt, let's look into this for you as soon as possible. It is important to us to get you aligners that fit you to get you to your projected results. Please reach out at (877) 298-3669 during normal business hours MST Monday-Friday and let's check out your situation and see what we can do.

Apr. 29th, 2021

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Verified Customer

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Kelsey Ann Arbor, MI

Super easy to use and buy! Customer service is really great as well

3 years ago

Reply from byte

Hi Kelsey! Thanks so much for the review. We really appreciate you taking the time to share your experience. Anytime you have any questions our team is standing by to assist. Just send us an email or shoot us a call and we've got you :)

Apr. 20th, 2021

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Verified Customer

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Brittany Huffman Clarksville, TN

Great customer service! Friendly, very fast to answer questions!

3 years ago

Reply from byte

It is so important to us that our customers feel supported and comfortable throughout every step of their Byte journey. We are so happy to hear that our team was able to provide that experience to you. We can't wait to see your smile transformation, thanks so much for writing in! :)

Apr. 20th, 2021

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Verified Customer

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Dayna Sunbury, PA

I am having issues with my aligners. But the team has been quick and responsive in helping me get new ones

3 years ago

Reply from byte

We are sorry to hear that you have been having trouble with your aligners, but we are happy to hear that your customer care representative has been able to successfully assist you. Our team is here for you every step of the way and we want to make sure you feel comfortable throughout your Byte journey!

Apr. 19th, 2021

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Verified Customer

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Stephanie Greene Manassas, VA

Incredible customer service, promptly answered all my questions

3 years ago

Reply from byte

Anytime you have a question, concern, or just want someone to hype up your new smile we got you! Our team is here for you every step of the way, from the moment you order your impression kit to the day you get your retainers. We're so happy to have you a part of the Byte family :)

Apr. 19th, 2021

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Verified Customer

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Andrew Nugent Somerset, NJ

They're convenient, effective, and honestly not uncomfortable at all!

3 years ago

Reply from byte

YAY!! We're glad you have been loving your Byte journey so far. We work hard to provide an experience that is simple and stress-free for all our customers, and we're glad you have felt that!

Apr. 19th, 2021

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Verified Customer

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Angelique Rodriguez Hackensack, NJ

A bit hard to keep up with since you have to take them out for anything other than water

3 years ago

Reply from byte

We totally understand how difficult this can be. We are happy you chose Byte to get you to your dream smile! Feel free to reach out with any questions at support@byteme.com!

Apr. 29th, 2021

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Verified Customer

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Aryn Youngless Los Angeles, CA

Customer Service has been fantastic and, so far, I've enjoyed the product.

3 years ago

Reply from byte

We're so happy to hear you've been having such a great experience so far. Our team is dedicated to making your Byte journey smooth and easy and we're so happy you've been enjoying it!

Apr. 19th, 2021

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Verified Customer

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Joshua S Parker Vincent, AL

Always so helpful. Reaching out to us throughout the entire process.

3 years ago

Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Apr. 5th, 2021

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Verified Customer

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Allison Brown Pompano Beach, FL

I like it a lot and I would definitely recommend it to someone.

3 years ago

Reply from byte

Hi Allison, thank you for your review. We can't wait to see your final results!

Mar. 19th, 2021

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Verified Customer

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Brit Stillwater, OK

Ease of service and friendliness. Fast processing and shipping.

3 years ago

Reply from byte

Hey Brit, thank you for your review! We are happy to hear that the experience has been easy, fast and that our team has been so helpful. We are here to help if you ever have any questions.

Mar. 20th, 2021

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Verified Customer

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Chelsea Oneonta, NY

So far it has been pretty good but not everything is throughly explained to you.

3 years ago

Reply from byte

Thank you for your feedback! Feel free to reach out to our Customer Care team any time you have questions:) We are here for you!

Mar. 9th, 2021

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Verified Customer

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Alicia Los Angeles, CA

Because it saved me a trip and money to the dentist and it works

3 years ago

Reply from byte

Gotta love the convenience! We are so happy to have you in our Byte family:)

Mar. 10th, 2021

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Verified Customer

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Jessica Block Gering, NE

Easy to use and great communication. They offer great accessories to make a great smile.

3 years ago

Reply from byte

Thank you for the great feedback. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Mar. 10th, 2021

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Verified Customer

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Kim McSpadden Hartford, CT

Great results of aligners straighten my teeth in short period of time

3 years ago

Reply from byte

Thank you for your feedback! :)

Mar. 5th, 2021

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Verified Customer

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Stephanie Middletown, OH

It was easy to get started and they are always available for questions.

3 years ago

Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Mar. 6th, 2021

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Paz Fannin Milton, FL

Teeth were still crooked after a full session. I sent a second impression kit but no communication about receiving it.

3 years ago

Reply from byte

Hello Paz. At Byte, we know how important communication is and we always strive to be open and transparent. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 28th, 2022

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Richard Brown Van Alstyne, TX

I specifically told you NOT to run my credit and you did it anyway. You have destroyed my credit by almost 100 Fico points and I will NEVER recommend you to anybody EVER.

3 years ago

Reply from byte

We're sorry to hear about this and apologize for any miscommunication. We would be happy to get you in contact with our management team to discuss this further and do whatever we can for you. If you haven't already, please email support@byteme.com and a member of our management team can take care of you ASAP.

Apr. 8th, 2021

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DEBIRA RAPER Romance, AR

Sorry company! They rip you off don't follow through on anything they take your money and thats 1 customer service from reg employee to supervisor sorry service rit

3 years ago

Reply from byte

Hi Debira! Thank you for your feedback. We are always here to help and listen to any concerns that come out way. In the event that there are issues with your treatment, we would love for you to connect with our care team right away! In case you have been speaking with our team, we want to make sure we're providing you accurate next steps that your treatment or care will warrant. We're happy to chat more with you. Send us a message via support and we'll take a look.

Feb. 11th, 2021

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Caleb Paquette-Ferguson Sacramento, CA

Easy to work with and holds your hand every step of the way

3 years ago

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Ruth English Palm Desert, CA

All around 3 service. Prompt replies to inquiries. Pleasant customer service representatives.

3 years ago

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Verified Customer

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Monserrat Abreu

Great service and results are only halfway done but I see major results.

3 years ago

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Verified Customer

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Jason Perez

Excellent customer service, ease of use, follow up to questions is very good

3 years ago

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Verified Customer

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Denisse

Easy to follow instructions, minimal discomfort, and immediate results.

3 years ago

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Verified Customer

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Rebecca Pearson

Excellent customer service. Instructions and packaging were also great

3 years ago

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Verified Customer

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Gary

First set of aligners did not do the job. Second set of aligners were so tight I could not get top aligner off (without excessive force)

4 years ago

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Verified Customer

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Drey White

Customer service has been amazing and made it such a great and easy experience.

4 years ago

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Verified Customer

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Jaime Bolognone

Seems to be working so far. Easy to use at night and good customer service.

4 years ago

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Daniel Anderson

Excellent Customer service - quick turn-around, even during a pandemic!

4 years ago

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Verified Customer

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Arun Sebastian

Very good customer service, fast response, and good product.

4 years ago

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Verified Customer

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Lauren Chorny

The process was easy. I love the hyperbyte. Overall really positive experience

4 years ago

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Liz Lashier

Easy to work with and get started. Easy to use and works!

4 years ago

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Portia Harris

Extremely helpful with any questions or concerns I might have

4 years ago

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Charles Phillips

I love byte, I started seeing results rapidly, within 2weeks.

4 years ago

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Yadira Estrada

Quick customer service and very knowledgeable on every question I had

4 years ago

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Norlie

The process of getting my teeth aligned was very convenient.

4 years ago

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Verified Customer

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Monica

The Customer service was great and the product worked amazingly.

4 years ago