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First American Home Warranty Reviews

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8.6

Overall Score

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Tommy Martinez

Easy to file a order and customer service is great.

3 years ago

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Reply from First American Home Warranty

Thank you Tommy for your review.

Dec. 15th, 2020

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Aleithia Perry

Quick response, courteous, got the job done

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 9th, 2020

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Mary B

Had a claim and they responded very quickly.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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Michael

THey have consistently taken care of my claims

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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John Bates

Dependable, they actually did what they say they would do.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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James Herrera

Professional and follow through. They respond to requests in a timely manner.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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Becky

Reliable. Great service for the cost of the warranty.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 3rd, 2020

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J.D.Heath

They followed through with all they said they would do

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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T Burton

Customer Service is superb. Quick resolution.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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David Cross

Always get a quick response when I call with a problem!

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Robert Brem

they have been very helpful in times we needed it

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Cynthia Schoeller

They are always willing to get someone out to the house quickly

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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MUFID B AL-NAJJAR

past performance was slow and no consistant action but i am trying to see if this has improved

3 years ago

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Melisa

customer service is BAD.. No follow up and my issues are still not resolved. Oh you bet they are getting there monthly payment

3 years ago

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Miriam

Fast and friendly service. I would recommend this company.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Garner

The response time is quick and the contractors are knowledgable.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Janice Cook

Easy to do business with and an honest business too

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Birden S Howard Jr., SSG. E-6 Retired U.S. Army

My review because I have only had one payment to them, No Job service done for me yet.

4 years ago

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Reply from First American Home Warranty

Thank you Birden for your review.

Nov. 20th, 2020

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Dave Bergfelder

Repair was fully covered. The process was easy.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Pansy R Williamson

always helpful and quick to respond to our needs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Randall

They have always been responsive to my issues.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Mary Ann Matthews

Good service always prompt friendly Technicians

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Abby

Fast response to problems/issues, good coverage

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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ROBERTA WISE

Have treated me fairly and always in a timely manner

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Tom Wilcox

Always available, answer question we have, honest.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Phi

Professional an very reliable work service

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Andrew

professional and honest. You get what you pay for

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Jaye

Great followthu and communicator skills.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Brian

Customer service was excellent. Keep up the great work.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Robert

They have been responsive to each of my needs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Jane

Good management of the appliance failure

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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star star star star star

Pamela Sue SELVIG

Very good service and very helpful with my issues

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Carmelo Rivera

Good service and reasonable price for variety of items covered.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Vera

They are good but it takes a while to get a service person out.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Randy

They have always been there when I needed them

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Sean

Quick prompt and easy to get the issues fixed

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Kathleen West-Kehoe

Always quick and excellent service when needed.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Yagboyaju

Issues with my air conditioning system is still not corrected

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Dipak

It has good contractor.I had to used twice and both time they were good

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Richie DeVandry

ease of filing claim, and reliability of FAHW

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Lesley

Excellent service, very quick to respond to any problem.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Bob

Customer service getting professional contractors

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Jorge Navarro

Excellent service, they are professionals

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Roberta Whitman

Service has been excellent but they are very hard to reach by telephone

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Rahul Arora

Professional and Accurate. Good customer service and transparency.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Linda Wheeler

The representative took an extra mile to resolve my issue

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Shekhar Khandekar

Most of the time we got the service right, but slower at times.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Anne Riggs

Very prompt response. I do NOT like the automated system.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Anaise Ross

Fast and friendly service. Went above and beyond.

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Surmad sarfraz

They came and fixed the problem right away

4 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020