error This company may not service all states.

Protecting more than 70,000 homeowners each year, Landmark Home Warranty provides affordable and comprehensive home warranties for residential properties in Arizona, Idaho, Nevada, Oregon, Texas, and Utah. The home warranty company has local representatives and independent licensed contractors in every region it services.

Landmark Home Warranty is a member of the National Home Service Contract Association and the Texas Real Estate Commission. Founded in 2004, Landmark Home Warranty's headquarters reside in South Jordan, Utah.

Read Landmark Home Warranty reviews below to see what real consumers have to say about the warranty service provider. Current warranty reviews note quality and timely service, friendly and responsive service professionals, and comprehensive coverage. 

The Good

  • Customization (With a Service Fee)
  • Coverage Options for Real Estate Professionals
  • Pest Control Services
  • Homeowner Support
  • Helpful Website
  • Industry Recognition
  • Landmark Home Warranty Reviews

Customization (With a Service Fee)

Landmark Home Warranty company offers two main home warranty plans for homeowners. The coverage plans include a Home Systems Plan which covers systems such as a water heater, air conditioner, and pipe leaks. The other warranty plan, the Total Protection Plan, includes warranty services that cover appliances such as a washer and dryer, a built-in microwave, and a garage door opener. Specific coverage for what each warranty covers is as follows:

Home Systems Plan: $34–35 per Month (Depending on State)

  • Air conditioning/heating preseason
  • Unlimited air conditioning units
  • Subterranean termite treatment ($195 service call fee)
  • Failures due to sediment, rust, or corrosion
  • No-fault upgrades for code violations, improper repair, and haul away
  • Freon recapture/recovery/recharge
  • Water heaters (up to 70 gallons, unlimited units)
  • HVAC modifications
  • Tankless water heaters
  • Hydro jetting
  • Concrete-encased pipe leaks
  • Drain line stoppages
  • Pest control treatment
  • Shower and diverter valves
  • Pressure regulators
  • Interior hose bibs
  • Ceiling and exhaust fans
  • Unlimited heating units
  • Whirlpool motor and pump assembly
  • Unlimited air conditioning units
  • Toilet removal/reattachment
  • Plumbing pipe leaks
  • Plumbing pipe leaks
  • Faucets, showerheads, and arms
  • Toilets
  • Electrical system

Total Protection Plan: $55–56 per Month (Depending on State)

  • Everything included in the Home Systems Plan
  • Garage door opener unit and remote transmitter
  • Oven/range/cooktop
  • Built-in microwave
  • Central vacuum
  • Kitchen exhaust fan
  • Dishwasher
  • Kitchen refrigerator
  • Garbage disposal
  • Washer and dryer

Available Add-Ons (Depending on State)

Landmark Home Warranty also allows homeowners to customize their plans by adding extra services and major appliances for an additional monthly fee. Having customizable plans can provide peace of mind to homeowners because they don't have to purchase entirely new warranty policies to include the appliances they want coverage for, making quality assurance a priority. Customers can select individual systems and appliances to add on to their current home warranty plan.

  • Booster pump
  • Freestanding icemaker
  • Salt water equipment
  • Grinder pumps
  • Septic system and pumping
  • Water softener
  • Exterior pipe leak repair
  • Well pump
  • Garage door opener
  • Roof leak repair
  • Swimming pool/hot tub/portable spa equipment
  • Wet bar refrigerator

Coverage Options for Real Estate Professionals

In addition to offering packages for homeowners, Landmark Home Warranty services also include home warranty coverage options for real estate professionals. Four different real estate plans ranging in price from $375 to $525 per year are available, giving real estate agents the ability to select the home warranty coverage level they prefer.

Pest Control Services

Landmark Home Warranty includes pest control services in of each of its plans, and you don't have to pay extra for it. This is relatively unique within the industry and can help homeowners to save money by avoiding the cost of a separate pest control contract. 

Homeowner Support

Landmark Home Warranty strives to make it as easy as possible for its customers to protect their homes. The company provides an accessible homeowner dashboard where customers can check their coverage, open a claim, and renew their home warranty coverage and plans online.

Landmark Home Warranty also provides phone support, and the company has customer service account managers that are available to answer questions and help homeowners open a claim or coordinate a repair or appliance replacement.

Helpful Website 

Landmark Home Warranty's website is quite robust and provides several helpful resources. There is a blog section of the company's website that includes information about buying or selling a house, HVAC, plumbing, appliance warranties, home repairs and maintenance, electrical systems, real estate, pest control, property management, lifestyle and decor, and home warranties. Each of these topics has its own section and includes numerous articles within each that provide information and advice on subjects within the topic. 

Industry Recognition 

Landmark Home Warranty has received a number of industry accolades and accreditation, including ranking #929 on the Inc. 5000's list of fastest-growing companies of 2016 and #22 on the Utah Business Fast 50 list in 2016. Additionally, Landmark has received a large portion of positive home warranty reviews, and they protect and offer coverage to over 70,000 homeowners each year. 

Landmark Home Warranty Reviews

Especially with home warranty companies, you want to make sure you're going with a company that will give you reliable and exceptional service. Landmark Home Warranty reviews reflect just that with high star ratings from consumers. Even with thousands of reviews, the company's overall star rating is quite high.

The company also responds personally to its customer reviews, so you know the business sees customer feedback and takes it seriously, which is comforting for the consumer. 

Positive review highlights include a quick claim and repair time and remarkable service and maintenance workers. Browse Landmark Home Warranty reviews below to see what else customers are saying about the warranty service. 

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The Bad

  • Limited Availability

Limited Availability

Currently, warranty service provider only offers its services in six states: Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Although the company has announced that it plans to expand nationwide, clients who live elsewhere at this time will not have the ability to purchase home warranty coverage from Landmark Home Warranty.

The Bottom Line

Landmark Home Warranty is a well-respected home warranty company that offers a number of attractive features, including customer service from licensed contractors in every area they are located in, customizable plans for homeowners, packages specifically geared towards real estate professionals, pest control services, customer support, and an informative website.

Landmark Home Warranty is definitely worth looking into for those living within its service area of Arizona, Idaho, Nevada, Oregon, Texas, and Utah. Check out Landmark Home Warranty reviews below if you want to see what consumers have to say about the service provider.

Customer reviews currently highlight effective quality assurance for timely service and repair, quality customer service, affordable prices, and much more.

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User Reviews

Star Rating

4.2
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3,425 Reviews

Review Breakdown

5 star
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Breanne Tidwell

November 11th, 2017 Salt Lake City, UT DETAILS arrow_drop_down
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They are really quick to process my claims. Most have been processed within an hour of me making the claim.

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Curt

November 11th, 2017 Pflugerville, TX

I've put in two claims with them so far, nothing but kindness from both the customer service and selected contractors. I see why this is the only home warranty company I could find that has more positives than negatives in the BBB. Loving them so far!

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Fernando

November 10th, 2017 San Antonio, TX DETAILS arrow_drop_down
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Custumer Serv was fine at first and contract call about 3 hours later then contrac ask question over phone but never came see my dishwasher until they order parts and wait for Office approval all this on blind check up

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Leia Trappett

November 9th, 2017 Logan, UT DETAILS arrow_drop_down
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Fred F is an absolutely amazing rep! He made our renewal very easy & seamless! We truly appreciate his help & all Landmark does to help us!! We have recommended your company many times to our family & friends. Fantastic company!!

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Glenn Spear

November 8th, 2017 Boca Raton, FL DETAILS arrow_drop_down
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The Vendors that Landmark has referred to us to service our needs have all been highly qualified. Landmark personnel on the telephone operates efficiently and does so in a caring way.

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Linda Tu

November 8th, 2017 Houston, TX DETAILS arrow_drop_down
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Needed someone to check out the piping connected to my AC bc it was leaking. They had someone come out and fix it within 3 hrs of me calling!

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Reyna Veliz

November 8th, 2017 Garland, TX DETAILS arrow_drop_down
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I had to use my home warranty for my dishwasher. Everything from the first call to learn about my coverage to the day the contractor came out to fix my dishwasher was a pleasant experience. I was contacted right away and scheduled within 48 hours. Problem was fixed and I am very pleased.

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Kathie L Holder

November 5th, 2017 Boerne, TX DETAILS arrow_drop_down
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Landmark has been very helpful and timely in providing swift and proper repairs to our A/C system.

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Amery

November 3rd, 2017 Dayton, TX DETAILS arrow_drop_down
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Our first year with Landmark was great. Service requests were completed in a timely manner; in fact, technicians were able to fix our plumbing and AC issues in the first visit. We had a total of three requests in the first year. We renewed with Landmark a second year, and it's been horrible. The first service request we placed after our renewal took nearly 4 weeks to complete. It was another plumbing issue that made our guest bathroom unavailable, therefore everyone in the house was sharing the master bathroom. The first delay was from Landmark assigning our request to a contractor that was too far. According to the contractor, "Landmark does this to me all the time! If they send me out there, I will charge you an absurd service fee of over $200. You may want to call them and have them re-assign you." (Landmark had already deducted the $70 service fee from my account for this call). Landmark re-assigned my service request to a closer contractor. When the contractor arrived, he asked for the $65 service request fee. I told him Landmark had already taken $70 from my account for it. They said "Landmark knows not to take money from the residents, I don't know why they would do that." When I told him it was Landmark's new policy, he went back to his truck to call his company and confirm the payment was made and get approval for the work that needed to be done. His company then had to call Landmark to confirm the payment and approval. They eventually confirmed the payment, but Landmark needed time to approve the work. The contractor left my house without making the repair! Keep in mind, my mother-in-law stayed home the whole day to wait for the contractor. The contractor came back later in the week and fixed one of the leaks; however, he left again when the other leak needed further approval from Landmark to fix. When we called Landmark the next week to follow up, they told us the Contractor Representative was on a plane and they'd call us back in the next day with an answer. Another week went by with no phone call. Instead, I got an e-mail saying the service request was re-assigned to another contractor. According to Landmark, they re-assigned it because they needed a second opinion. I made it very clear that I didn't want to go through another lengthy approval process. They assured me that if the second contractor agreed with the first contractor, then the repair would be done on the same day. I called the first contractor to see what they intended to do. The first contractor said they'd replace the copper piping with another copper pipe. The second contractor recommended replacing the copper pipe with pex pipe. Needless to say, the second contractor needed to wait a few days for approval and FINALLY, after almost a month with no guest bathroom, the copper pipes were replaced with pex. Two weeks later our master bathroom sprung a leak. I called Landmark to place the request. I requested to have the second contractor from last time to come out and look. That contractor was being proactive in diagnosing the problem. He said it was most likely the same issue, so they asked for approval to replace the copper piping with pex. According to the contractor Landmark said, "We've decided we will no longer make repairs with pex piping." And now we're battling with Landmark to approve this; however, they don't have anything in their notes between the contractor and them about this. The contractor says they've talked to them on numerous occasions, and Landmark is still telling me they have to look into this and speak with the contractors. It's been days... and I can get in touch with the contractor very easily, I'm not sure what the delay is. I've heard from two contractors say that Landmark very rarely approves anything and is known to delay work so long that the homeowner just takes it upon themselves to fix the issue. Long story short... do not get Landmark!

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Jim Wahlstrom

November 2nd, 2017 Sun City, AZ DETAILS arrow_drop_down
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Quick response to my a/c problem this past September.

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Chuck

November 2nd, 2017 Round Rock, TX' DETAILS arrow_drop_down
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They do an amazing verbal great job and stand by their agreement. However, wish the vendors they pick any return for the same issue , landmark would then honor it.

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Lida

November 2nd, 2017 Dallas, TX DETAILS arrow_drop_down
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My 26 years old AC was broken in summer 2017. I waited 3 weeks to be fixed. Too long time.

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Trevor Wilson

November 2nd, 2017 Sandy, UT DETAILS arrow_drop_down
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Overall I had a satisfactory experience with my Landmark Home Warranty. Unfortunately it did not cover the main item (furnace/air conditioning) that I carried the warranty for.

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Great service

November 2nd, 2017 Vail, AZ' DETAILS arrow_drop_down
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Fast, easy and efficient both times I have used them.

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Mrs. Nelson

November 2nd, 2017 Wichita Falls, TX DETAILS arrow_drop_down
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Limited contractors in my area. Lansmark does automatic draft but it takes an act of Congress to receive your services. They want you to do all the work but they are your home warranty

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Susan M. Holecheck

November 2nd, 2017 St George, UT' DETAILS arrow_drop_down
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They are always quick responsive and friendly

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John Uhler

November 2nd, 2017 Cedar City, UT DETAILS arrow_drop_down
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Because for a 30 minute call it took over 2 weeks to get someone there and you have sent me no less than 30 emails asking for a review and at least 5 phone calls. I've already filled one out. QUIT BUGGING ME

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D

November 2nd, 2017 Maricopa, AZ' DETAILS arrow_drop_down
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Things went smoothly. Was able to get the parts quick and everything serviced

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Jay

November 2nd, 2017 Scottsdale, AZ' DETAILS arrow_drop_down
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Most things I've had them come out for they have fixed but the quality of their repair people in general are not the best

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Michelle

November 2nd, 2017 Herriman, UT DETAILS arrow_drop_down
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They have helped us many times and have done a great job

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SP

November 2nd, 2017 San Antonio, TX' DETAILS arrow_drop_down
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Easy to request the service both online and by phone, quick turn around time, immediate repair schedule, post repair followup at affordable price.

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Amanda Nelson

November 2nd, 2017 San Antonio, TX DETAILS arrow_drop_down
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The more I need them, the less it seems they cover.

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Nathan

November 2nd, 2017 Avondale, AZ DETAILS arrow_drop_down
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They answered all our questions right away and sent a knowledgeable technician very quickly

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L Seidel

November 2nd, 2017 Plano, TX' DETAILS arrow_drop_down
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Two issues and both were handled quickly and with good service.

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Amanda

November 2nd, 2017 Plano, TX' DETAILS arrow_drop_down
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Coverage is misrepresented. Says it covers plumbing, except, that it doesn't cover getting to the pipes, so really what am I paying my monthly fee for?

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Kaustubh

November 2nd, 2017 Boise, ID DETAILS arrow_drop_down
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Great that its one stop shop, but value for money is not very high, I'll say moderate. Plus, not everything is covered for the price.

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Lauri

November 2nd, 2017 Mansfield, TX DETAILS arrow_drop_down
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they are professional and do a great job

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Jose Chavez

November 2nd, 2017 Laveen Village, AZ DETAILS arrow_drop_down
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Easy to work with and there vendor's are great to work with as well

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Peter

November 2nd, 2017 Phoenix, AZ DETAILS arrow_drop_down
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Excellent customer support and highly qualified contractors.

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Frisco Customer

November 2nd, 2017 Frisco, TX DETAILS arrow_drop_down
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Friendly staff and ease of claims process.

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John

November 2nd, 2017 Dallas, TX DETAILS arrow_drop_down
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Service providers and contractors LHM sends and recommends are horrible.

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Anonymous

November 2nd, 2017 Plano, TX DETAILS arrow_drop_down
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Poor decision making and problem solving

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Singh

November 2nd, 2017 Dallas, TX DETAILS arrow_drop_down
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Landmark provided great customer service and the claim process was effortless. Highly recommend the warranty.

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Jon

November 2nd, 2017 Salt Lake City, UT DETAILS arrow_drop_down
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Landmark Customer service is mediocre but the companies they contract with are the absolute bottom of the barrel in quality and service. So although landmark is not the issue they send out seriously questionable contractors so they facilitate the issue.

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Larry Wright

November 2nd, 2017 St George, UT DETAILS arrow_drop_down
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if an item is covered under warrenty, you still pay a heafty service charge for repairs

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Robin

November 2nd, 2017 Chandler, AZ' DETAILS arrow_drop_down
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The product as written protects landmark with very little protection for the buyer.

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Nan13

November 2nd, 2017 Carefree, AZ' DETAILS arrow_drop_down
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When we have a problem they send someone out right away.

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JCF

November 2nd, 2017 Richmond, UT DETAILS arrow_drop_down
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Not happy with the way that they got out of paying a claim that I had.

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Rose Herndon

November 2nd, 2017 Tacna, AZ DETAILS arrow_drop_down
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Great customer service and service people.

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Bill Kent

November 1st, 2017 Portland, OR DETAILS arrow_drop_down
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They have exclusions for EVERYTHING. When they do agree to have someone come out, expect to pay at least a $60 fee... and don't be surprised if they try to seize on something the contractor says to find a way out of covering something. I'd never work with them again.

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Kenneth Borton

October 31st, 2017 Salt Lake City, UT DETAILS arrow_drop_down
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I have enjoyed working with Landmark. Whenever I have had a problem with my house they have solved it as fast as possible. My current issue was a drain that clogged up and a bad water softener. They were not able to get anyone out the first day but gave me excellent follow up and tried many different partners of theirs. I could not be more impressed with the level of service

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Amy Mero

October 23rd, 2017 Salt Lake City, UT DETAILS arrow_drop_down
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They are always timely in responding to concerns and always follow up with a claim within minutes of the job being completed. If a service is not covered they offer suggestions that will save me money or that keep me as close to warranty coverage as possible, for example, recommending their contracted plumber in case they deem it something that can be covered.

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Shocked by the fine print

October 23rd, 2017 Georgetown, TX DETAILS arrow_drop_down
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Very responsive. Great people. Lousy warranty.

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Won't be renewing

October 23rd, 2017 San Antonio, TX DETAILS arrow_drop_down
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Loop holes that allow them NOT to cover your equipment

Verified Customer

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I don't recall

October 23rd, 2017 Goodyear, AZ DETAILS arrow_drop_down
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Good customer service..all my service requests were taken care of very quickly.

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NO SPECIFIC NAME

October 23rd, 2017 Boise, ID DETAILS arrow_drop_down
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THEY HAVE ALWAYS BEEN HELPFUL WHICH IS WONDERFUL WHEN YOU'RE ALREADY STRESSED ABOUT THE CURRENT REASON WHY YOU NEED TO CONTACT THEM

Verified Customer

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Courtney49

October 23rd, 2017 Las Vegas, NV DETAILS arrow_drop_down
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Took forever to get someone on the phone, but once we did it was smooth sailing.

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Javier Ayala

October 23rd, 2017 Austin, TX DETAILS arrow_drop_down
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So far it is been problematic getting reputable and reliable services

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Debbie

October 23rd, 2017 Gilbert, AZ DETAILS arrow_drop_down
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They are very friendly and listen to your issues.

Verified Customer

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Joe

October 23rd, 2017 DETAILS arrow_drop_down
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Landmark has really given me a piece of mind about owning my first home. All of the contractors they have used for our home repairs have been great.