Name: Home Warranty of America
Rating: 3.6

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Carol Kansas City, MO

Everyone they have sent has been very professional

4 months ago

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Lynn Tyler, TX

Not happy with the results. There was no help with the problems with the home.

4 months ago

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Vince T. Temecula, CA

Have to wait over a week get a technician to come to fix air conditioning/heater. It’s still not fixed.

5 months ago

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Emma

Always treat me with respect and handle my claims with care

6 months ago

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Mistie Johnson Cookeville, TN

They try to get you help as fast as possible

6 months ago

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Dylan Jennings

They approve claims and have good service.

6 months ago

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Ken Knister Phoenix, AZ

I can trust to get things fixed. Good customer service.

6 months ago

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Tina Matthews Chicago, IL

Perfect service for my plumbing needs. THANKS

6 months ago

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Jesse Brazoria, TX

Tech came found problem and ordered parts waiting on him to come back tomorrow.

6 months ago

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William Bills Chicago, IL

Wonderful to work with. Quick response and reaction

6 months ago Edited November 15, 2023

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Barbara

I've had issues that they have taken care of and I've had no problems with it.

6 months ago

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Joanne

They answer their phones quickly. They did get me care recently, quickly.

6 months ago

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James Murfreesboro, TN

The claims process was fast, but we are disappointed in the replacement unit.

6 months ago

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Swathi Iyanar Ballwin, MO

Liked how they were quick and helpful!!!

7 months ago

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Akely78

Great Service provided by the company and technicians.

7 months ago

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Daniel Czuba Batavia, IL

Quick straight forward and fixed the issue right away

7 months ago

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Mohamed ElRahimy Clarksburg, MD

Technician was professional and very knowledgeable

7 months ago

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Anthony Parham Arlington, TX

The plumber you sent request a scope to help find the leak in my house and never got a response so his whole trip out to my house was a waste of time

7 months ago

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Shanice

Zero stars .I disliked the methods of communication and the prices of my services I. Addition to my quarterly service fee

7 months ago

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Michael Nampa, ID

Everything was handled well and with ease for us.

7 months ago

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Darren Lockport, IL

Claim handled quickly and efficiently, tech was very polite

7 months ago

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Charles

Failed to fix my garage door opener! Said it was noise but not broken. Had to replace out of Pickett because of grinding noise!

7 months ago

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Rosemarie Steffers Killeen, TX

Took too long to get service. Do not like that they use too many independent contractors instead of companies.

8 months ago

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Gary Yellin

The contractors that they have, most of them not all, most of them are very poor. If you look up the individual contractors, they get very poor ratings. So that's my main complaint.

8 months ago Edited September 7, 2023

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Oralia

The first time I had a little issue the with the company saying I didn't pay them they're $75 but I had, so that was ironed out. It was no big deal. That was not home warranty's fault that was the company that came out to do the service. But the second time it went through, it was flawless. It was just like I made my claim. It came out and fixed it. Everything was fine. Now, the third claim was for my air conditioner. Here in Texas, the temperatures have gotten up as high as 107 and it was very hot. I called it in and they said they would get back to me and I didn't hear anything. So I called back again and they said "well, you should be hearing something from them today or tomorrow"

8 months ago Edited September 7, 2023

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Cedricka H. Knoxville, TN

I had to pay a service fee twice for absolutely nothing to be done. It has been a hassle to get in touch with my case manager. Not satisfied at all!!

8 months ago

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Becca Jones Bel Air, MD

We purchased a home warranty through home warranty of America because we were first time home buyers. With the premier plan, we were able to have multiple items maintenanced such as our sump pump and plumbing system. We pay less than $50 a month and it is a great investment. It’s always best to plan incase something were to happen and having a home warranty plan really eased our worries. The customer service is also very friendly and were able to send out a professional in a timely manner.

2 years ago

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Anonymous

The companies they send have good workers and everything. I like them.

9 months ago

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Sophie Bardy Austin, TX

Service is generally good, but vendor availability seems to sometimes be an issue

9 months ago

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Stacy

I had to use them when my air first went out a year ago, and they were able to get a technician out within a day or so.

9 months ago

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Kathryn Corona, CA

First time using the warranty and was quite pleased with the service

9 months ago

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jeannie hinson

They were timely and very pleasant. We had a rental property that was abandoned and we needed the air conditioner repaired. We called them and they sent somebody out, got it taken care of.

10 months ago Edited January 10, 2024

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Lie Moreno Valley, CA

HWA is cheating. They want to pay me 1/2 of the price to replace my refrigerator n on the top of that they want to pay with lowe’s gift card. I am not shopping at lowes

10 months ago

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Sherry Rich

Quick service, very knowledgeable and I got an appt the next day.

10 months ago Edited July 7, 2023

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Tiffanie Los Angeles, CA

Everything was great! HWA serviced quickly and did a great job!

10 months ago

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Michael Paladini

Good, fast service. They take care of their customers well.

10 months ago

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Vimari St. Cloud, FL

I have to pay for an AC technician because the one that are contracted doesn’t work for me. I have to cancel every time I call to make a claim in regards to this situation

10 months ago

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Larry Salt Lake City, UT

I like the quality of the contractors and the speed of service

10 months ago

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Ben Huntley, IL

We liked their professional service and the quality of the work of their contractors.

10 months ago Edited January 10, 2024

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Connie Reittinger Elkhart, IN

Nice company for home warranty. Customer service is friendly

11 months ago Edited January 17, 2024

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Deborah Cedar Lake, IN

I have had good response from HWA every time I've called. Very happy with them

11 months ago

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Siddharth Atlanta, GA

Like the Customer service and service. Don’t like that my monthly subscription is as increased without information

11 months ago

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Alice Delaney Chicago, IL

The technician was very professional and answered all questions that I had

11 months ago

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Melissa Langrehr Virginia Beach, VA

Excellent customer service, great communication and fast reliable service.

11 months ago

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Mishue Graves Miami, FL

I appreciated the response but the call fee is high-$75 should be the maximum

11 months ago

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Kathleen

Technician was prompt, professional, knowledgeable and efficient.

11 months ago

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Kyndra Fresno, CA

Prompt service. I needed my air conditioner replaced. They replaced it.

11 months ago

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Clarence Caldwell And Shorewood, IL

They answer your questions, and they do everything in a timely manner.

11 months ago

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Khin El Dorado Hills, CA

My washer was not working, and as soon as I call they set up the appointment.

11 months ago

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Jimmy Owens Cross Roads, AL

My hot water heater went out and they replaced it. They're quick.

11 months ago