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Larry J Goldstein Carnegie, PA

All of your coverages have way too many limitations on warranty coverage.

1 year ago

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Edon Freiner Cassville, NJ

Really bad service. We never get what bed from them in a timely fashion

1 year ago

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Andrew Morey Hazlehurst, GA

Never followed up on claims about plumbing.

1 year ago

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Tom VanDeren Greer, SC

i paid for my hot water heater my Choice Home warranty was actually useless

1 year ago

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Greg Muskogee, OK

I pay premium paid the $85 claim March 14th and still no air conditioner

1 year ago

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Khyle Wabash, IN

I felt robbed! And no one helped me I still don’t have a working dishwasher

1 year ago

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Ray

Dissatisfied with how claims are done and the coverage given

1 year ago

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P C Las Vegas, NV

Not 24 hrs claim call center like they ofer in the advertising

1 year ago

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Verified Customer

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Marcia Dayton, OH

My last claim on my furnace was not covered.

1 year ago

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Vicente Pastor Rowlett, TX

I have to wait 3 day until find the right plumber

1 year ago

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Holy Fire Lake Wales, FL

Their 24-48 hour service call turned into 8 days!

1 year ago

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JL Reece Argyle, TX

No worth is money I spend monthly. May try another service.

1 year ago

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Carole Tavelle Lexington, SC

The rep Tamar was rude Anything else I would express would be negative.

1 year ago

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Cathy Ravello Apex, NC

CHW team help me with my problem..they were great

1 year ago

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Paul Kuehn St Louis, MO

Too long a delay in assigning a tech and onsite arrival

1 year ago

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Verified Customer

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Stacey Vaughan McMinnville, OR

Paid for 2 service calls 75 ea and never fixed my heater and ceiling fan

1 year ago

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RB OCONNOR Tampa, FL

3 technicians 4 weeks later still no ice maker,

1 year ago

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Rosa Falu

Too many exemptions, not enough contractors for rural areas. Rip-off!

1 year ago

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Jimmie Little Aurora, IL

To slow for service . Quick to take your money.Slow

1 year ago

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Christina Houston, TX

Choice warranty didn’t fix my stove or offer a reasonable replacement value.

1 year ago

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Ron Johnk Winston-Salem, NC

Whittington hvac not repairing my ht pump

1 year ago

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Alisha Breakfield

Customer service has gone down. Disappointing

1 year ago Edited January 10, 2024

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Michele Greene

Horrible experience!!!! Non cooperative and I ban extremely disappointed!!!

1 year ago

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Jim Pana, IL

we were without a dishwasher for over 2 months no happy with this situation

1 year ago

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Kenneth St Louis, MO

Some of the items were repaired or replaced. Two were not.

1 year ago

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Maurice Charleston, SC

Your choice of subcontractors has been very disappointing for the most part

1 year ago

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Sally VanArman Marshall, MI

Not getting someone to fix my water leak in the bathroom.

1 year ago

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Phil Kapolei, HI

It’s been over a month and no one has contacted me about my claim

1 year ago Edited January 10, 2024

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William Baltimore, MD

I have asked to cancel for 2minths and they keep changing me.

1 year ago

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Elizabeth Dallas, TX

The companies that are involved are good for the most part

1 year ago

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Susan Pensacola, FL

Follow through not acceptable. Claim not resolved

1 year ago

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Jerry Nutt Tulsa, OK

Declined incorrectly, had to out of pocket to get completed

1 year ago

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Robert Alvarez Hollywood, FL

Has gotten too expensive and repairs take too long.

1 year ago

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Ralph Riverview, FL

Haven't seen tech yet,after 4 calls .getting ready to cancel this company

1 year ago

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Carson Nashville, TN

Day 20 on no heat, without the warranty would’ve had same day service.

1 year ago

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henry b miller Columbia, SC

Rep would not allow an appoint. to speak with me.

1 year ago

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Paula

They never seem to be able to find a repair man for anything I need repaired

1 year ago

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Iris Trampe Springville, IA

dislike they did nothing in finding a technician to fix my furnace for a week.

1 year ago

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al spriggs TX

took far too long to have a repair person respond

1 year ago

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JONI SHADE Hilliard, OH

Everything is fixed as cheap as possible. Nothing big is included.

1 year ago

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Rob Gore McKinney, TX

Wonderful technician. Terribly, terribly slow service.

1 year ago

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Marie gubitosi Cassville, NJ

Takes too much time before you are assigned a tech.

1 year ago

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Stanley Moore Millbrook, AL

Poor customer service Poor coverage for service calls Not worth the premium

1 year ago

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Jim Batten Mansfield, TX

Worst service and i will not renew at the end of current contract.

1 year ago Edited February 14, 2023

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Doug Martin Hamilton, AL

Nothing gets approved. Corrections to paperwork not accepted.

1 year ago

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Syed Sadiq Hassan Elmhurst, IL

Should improve customer service. Should improve tech searching

2 years ago

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Barry Dossenko Waynesville, NC

Took 4 months to handle the plumbing claim and it is still not done.

2 years ago

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Ray Garwacki Atlanta, GA

Awful,this company is in the business of rejecting valid claims

2 years ago

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Bill Cutler Saint Johns, FL

sucked---very misleading way under values thecost to replace dishwasher

2 years ago

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Kathy Baker Egg Harbor, NJ

Always a different story Lie about your coverage Not dependable

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Jun. 15th, 2022

Choice Home Warranty Reviews