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clay gibson Blackshear, GA

They look for ways not to pay your claim , no way to go up ladder to get a resolution

1 year ago

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Robert Gonzales Kansas City, KS

Denied claims. Slow to reimburse for paid claims. Still waiting for reimbursement after 60+ days.

1 year ago

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Larry Reseda, CA

UNACCEPTABLE CUSTOMER SERVICE, OFTEN NO RESPONSE.

1 year ago

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Michiko Buckner

Service fees that were paidset on one claim

1 year ago

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Amorsolo Navarrete Sacramento, CA

Took forever to talk to someone on phone

1 year ago

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Donna Norman Clinton, TN

the whole experence. No one speech english .

1 year ago

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Harvest Temple Indianapolis, IN

Terrible company never pay any claims, never again will they get another dime of mine.

1 year ago

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BarbieAnn Las Vegas, NV

I’m not going to give a good rating because the staff that helped me out was very rude .

1 year ago

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jerry cameron FL

He seemed to be in a hurry, was relatively nice though

1 year ago

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John Krause St Louis, MO

Becoming harder to see consistent responses on like claims!

1 year ago

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Gregory Wagner Florissant, MO

this warranty was worthless for my last AC issue

1 year ago Edited January 10, 2024

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Jack Kulasa St Louis, MO

Been waiting almost 12 hours instead of 6 to hear something about my claim!

1 year ago Edited July 20, 2023

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Me me Richmond, TX

`Had wrong address wanted to contact no one pick up call for more than 40 minuted

1 year ago

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Bernie Bonavita Peoria, AZ

Technician seemed very knowledegable. It took 8 days to arrive!

1 year ago

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Seqwana Pryor Norfolk, VA

Not a comprehensive plan and poor follow-up on claims/denials.

1 year ago Edited August 17, 2023

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Rich Price St Louis, MO

Took multiple days to schedule visit. Approx 5 days

1 year ago

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Sean Antoniello

Inconsistency with quality service technicians.

1 year ago

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Third try…… Green Cove Springs, FL

Service and dealing with Customer Representatives…..

1 year ago

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Stanko Rodic Fairport, NY

The worker was nice , but could not correct the problem.

1 year ago Edited July 14, 2023

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Dennis Engen Scottsdale, AZ

Not replacing equipment with similar equipment.

1 year ago

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Jane Cook Osborne Houston, TX

Jose was very friendly and helpful but I have not had a good experience with the company.

1 year ago

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Ed Rosser Ypsilanti, MI

Have no replaced my air conditioner as recommended by 2 different technicians :-(.

1 year ago Edited January 10, 2024

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Gladys Bittinger San Angelo, TX

Fastest response time and email communications were great

1 year ago

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CARL VIEL New York, NY

They have been denying too many of my claims

1 year ago

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Kimberly Felker Chicago, IL

No ease in use…just ok. Could l not do online

1 year ago

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Isaac Gian Carrollton, TX

They didn't pay what they were supposed to pay.

1 year ago

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Verified Customer

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Nakia Campbell Atlanta, GA

Things get patched and not fixed !! Providers of services are rude

1 year ago

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Llew Nash Park Forest, IL

It's hard to contact choice home warranty to file a claim

1 year ago

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Verified Customer

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Larry Becker

This company looks for any way possible to deny or reduce it payments on claims.

1 year ago

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Verified Customer

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Alex Gant Phoenix, AZ

I dislike the time for follow a claim, is almost 2 moths, claim currently open without any help yet

1 year ago

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Ronni Gallegos Trinity, TX

You never know anything upfront and it ends up costing you so much money in the end!

1 year ago

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Wendy Singh

My complaint not complete yet. Still waiting for them to come and do the repairs.

1 year ago

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Verified Customer

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Carol Harvey Phoenix, AZ

Never received any written coverage documentation

1 year ago

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Verified Customer

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Emilio

I canceled the agreements and I’m still waiting for the refund of the prepaid premiums.

1 year ago

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Darriebw Atlanta, GA

Your portal doesn’t work! Fix it, your rating will improve.

1 year ago Edited January 10, 2024

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Verified Customer

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Ginny Wayne, PA

Company slow to act, I feel they are always prepared to deny submitted claim.

1 year ago

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Verified Customer

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C C Temple, GA

They are dishonest and this is an awful company that I can’t say enough negative things about.

1 year ago

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Verified Customer

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Scott Las Vegas, NV

They don’t have service people who respond promptly and deny virtually all claims

1 year ago

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Thomas Ducharme Ocala, FL

it took a long time to get someone to come to my home

1 year ago

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Verified Customer

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Janet Yoo Granada Hills, CA

My experience has been horrible. I have been rescheduled and the communication has been bad.

1 year ago

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Verified Customer

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Luis Eduardo Gonzalez Rochester, MI

Not happy with resolution of only claim.

1 year ago

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Verified Customer

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Maureen Sielaff Littleton, CO

Does not honor it's commitment, pay less than replacement value of non functioning appliance

1 year ago Edited May 15, 2023

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Verified Customer

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Harvey Kim Lindon, UT

Poor in authorizing work. I totally don’t agree with the reasons given.

1 year ago

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Kseniia Samoliuk La Romana, 12

No recommend to deal with them. They are not responsible and not reliable in any sense

1 year ago

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Verified Customer

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Rudy Klaas Kampala, 102

The company hired to do the job has not followed up. (Fixn Two)

1 year ago

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Verified Customer

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Daniel Garza Dallas, TX

It took almost a month for repairs. Called several time and was just told that claim was in process

1 year ago

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Mike

Left me with a $520.00 to pay to get my central heating and air conditioner unit repaired

1 year ago

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Rosalinda Kwan

I was denied a refund on part of an a/c unit.

1 year ago Edited May 24, 2023

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Robert Dabbs Cambridge, MA

Nobody called within 24 to 48 hours after claims were made

1 year ago

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Verified Customer

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Virginia Springs, GP

Worst service ever. Take you money and then just give you the run around on the phone.

1 year ago

Choice Home Warranty Reviews