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eric blanchard Tupelo, MS

wen i called ,they responded quickly.come and did a gud job

4 years ago

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Tejaswi Belavadi Charlotte, NC

Prompt response on most occasions. The service is efficient

4 years ago Edited June 15, 2022

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Earl Williams ,

This is the coldest day of the year my furnace is not working and they haven't contacted me back yet

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 17th, 2020

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Daniel Maclean Brookline, NH

Lousy contract does not cover as you advertise not worth the price for what it covers scam as I see it.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Rick Mundelein, IL

Very difficult to deal with when making a claim. Never paid actual cost of repair.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Jan. 9th, 2020

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Dale Hudson, FL

Service was fast and job completed in a timely fashion.

4 years ago

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Pauline S Brown Chicago, IL

Your company's that Choice Home Warranty uses don't always fix my problem.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jan. 3rd, 2020

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Kristie Cottageville, WV

Have had my refrigerator fixed several time now and is still making noise

4 years ago

Reply from Choice Home Warranty

Thank you for your feedback. Please contact the customer service department at 1-888-373-7924.

Dec. 23rd, 2019

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Dawn Thurston Loxahatchee Groves, FL

Every claim presented has been declined. If I have to pay for normal wear and tear, then I don’t need this service.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Dec. 16th, 2019

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Carol Savoy, IL

Had to reschedule and notified me me e mail only

4 years ago

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billy j. fesperman

service was great. The customer rep. was ver good.

4 years ago

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Kevin Midland, TX

30 day waiting period not advertised until after you purchase. So 1 month free is not exactly true.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

We encourage all of our customers to review their coverage. It may also be found on

Oct. 31st, 2019

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Kathy Francese Milford, PA

Very helpful and knowledgeable. Quick and thorough

5 years ago

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Jignesh Vyas Sanford, FL

Good service this as compared to all denials in the past!

5 years ago

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Jennifer Freire Chalmette, LA

Call center very rude..... very unprofessional, asked to be taken off the email and he said all set and hung up.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 9th, 2019

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Darrell Blair Arlington, TX

The worst home Warranty ever always find some reason not to pay. BUYERS BE WARNED DO NOT GET IT !!!!!!!!!!

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Aug. 22nd, 2019

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Tom C. Huntington, NY

Service is good. Replacement amount of appliances not great

5 years ago

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Mike San Juan, TX

Great service but limited to what they cover

5 years ago

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Tanja Douglas North Port, FL

Paid for a 3 year contract my AC broke they denied the claim completely. Worst company. Doesn't do what was promised.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Aug. 15th, 2019

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Bathe Cincinnati, OH

Scam. you won't know until you get the claim they take your money do nothing for you when you need them

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Aug. 15th, 2019

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Laine A

When an item needs replacement, i.e. gas furnace, they offer a ridiculous portion of the actual cost to replace.

5 years ago Edited January 10, 2024

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Maru Rodriguez Saint Cloud, FL

Worst ever DON'T BUY A WARRANTY for anything specially a home they always find exclusions not to cover anything

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

May. 31st, 2019

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Jim Canton, GA

Did not offer replacement cost or tell me where I could find item for offered settlement

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Our Consumer Advocate will message you directly to further address your concerns.

May. 31st, 2019

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Gunny

So far, it's been hit & miss with what's covered &what's not.

5 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

May. 23rd, 2019

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Kate Chadsey Cuyahoga Falls, OH

Don't waste your money on Choice Home Warranty. They don't cover the things that most likely will break.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

CHW

Apr. 15th, 2019

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Pravin Shah Rockland, MA

Customer service person was knowledgeable.

5 years ago

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Frederica Edwards Tallahassee, FL

Issue with amount to replace dryer but it was resolved

5 years ago

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Sh Fort Myers, FL

Claim was placed and tech here next day.

5 years ago

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lynn lenihan Flower Mound, TX

Their contracted technicians are always good

5 years ago

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Ron Aurora, IL

Took 5 days to get a plumber out to fix toilet. Plumber was very good job fixed in a few minutes.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Dec. 20th, 2018

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JLP Oklahoma City, OK

Good service. They sent a great plumber!

5 years ago

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Micheal james Omaha, NE

Don't use these guys.. They don't cover the claims nor do they pay their vendors.. This company is a scam

5 years ago Edited September 14, 2021

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our policy. We will contact you directly to provide further assistance.

CHW

Nov. 27th, 2018

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Daniel Belleville, IL

The specialist was very proficient and knowledgeable. Thanks!!

5 years ago

Reply from Choice Home Warranty

We appreciate your feedback Daniel.

Nov. 13th, 2018

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Derlin Germantown, MD

I pay lot money to for me to have this warranty and they don’t cover thing that is in the deal that is a scam .

5 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We will contact you directly to further assist.

CHW

Oct. 15th, 2018

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Aguilar Harlingen, TX

I received a call today since, I had requested a quote.

5 years ago

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Ronald Weitzner Aurora, OH

Quick response and little haggeling over coverage.

5 years ago

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Deborah White Warminster, PA

Claim went in 9/12/18 I have to wait 30 Days gor a Check for $400 for my Stove Top Oven!!!!!

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 18th, 2018

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Linda San Antonio, TX

Prompt service, Tech here, problem fixed. Thank you

6 years ago

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R Baum Manassas, VA

Scheduling confusion. Otherwise excellent service

6 years ago

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Tirzah Loveland, CO

The salesperson was cooperative and polite.

6 years ago

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Michael L Swiger Scottville, MI

I kinda felt like I was being pressured.

6 years ago

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Sherry Phillips Hutchinson, KS

Repair was fixed within 3 days. Very happy!

6 years ago

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Emily Fort Worth, TX

The process was quick and easy. No hassle at all.

6 years ago

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Robert Greene Red Bank, NJ

too impersonal. Unable to easily contact a human being. CHW always looking for a technicality to refuse coverage

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Aug. 14th, 2018

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Stan Summerdale, AL

It’s day 10. We’ll system still not fixed. Sent a guy out that is not a well repair man. Very disappointed.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Jul. 26th, 2018

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Sue Sherman, TX

Fast response. Technician dispatched quickly.

6 years ago

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albert persaud Pompano Beach, FL

Gas for air conditioner should be covered by Choice Home Warranty

6 years ago

Reply from Choice Home Warranty

Dear Albert Persaud,

Thank you for your feedback.

Choice Home Warranty

Jul. 13th, 2018

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Dennis McMillen Sun City, AZ

Way over the top pressure to upsale products. I almost cancelled the transaction.

6 years ago

Reply from Choice Home Warranty

Dear Dennis,

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Choice Home Warranty

Jul. 13th, 2018

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Taken Greeley, CO

Hard to cancel. When you cannot prove prior maintenance on a home you just bought, CHOICE will not service it.

6 years ago

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Mary Ft. Washington, MD

I am having great trouble with having an older HVAC unit replaced as they described in their promotional materials.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 11th, 2020

Choice Home Warranty Reviews