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Philip Albanese Blacklick, OH

Buyer beware. The absolute worst home warranty company out there. They make American Home Shield look legitimate.

6 years ago

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Hari Littleton, CO

My experience with the customer service rep was one of the worst and would never recommend this copmpany to any one

6 years ago

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frugal mom

The price was good compared to other companies

6 years ago

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Pat Gomes Plano, TX

Enrollment process was painless thanks to Brad's help.

6 years ago

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Edmund A Toms Atlanta, GA

I Had them for two years not one claim approved!!! rejected, rejected, rejected !!! to bad I have to give one star!!!!!

6 years ago

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Lucy Ortiz Evans, CO

Calledto start new sevice. Agent was very pleasant.

6 years ago

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Arnell Corson Buffalo, NY

Darrel was very pleasant and informative.

6 years ago

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Jennifer Overland Park, KS

Technicians don't come out until a few days after you place a call and they don't cover much

6 years ago

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Dale Faulk Many, LA

They have failed to repair and or replace any appliance or water well that i filed a claim for.

6 years ago

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Sonia Fairburn, GA

The Representative was short and rude. I'm wondering if I made a wise decision by going with this company.

6 years ago

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Patrick Nashua, NH

A bit pushy in the sales department - too much pressure

6 years ago

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L. Tempest Cocoa, FL

Polite and skilled technician disparched in timely matter

7 years ago

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charlon smith Louisville, KY

Decent company. Just have to go behind some of the repair company due to incomplete service.

1 year ago Edited September 18, 2023

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Barbara Stein Irvine, CA

Very informative and professional agent.

1 year ago

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Francisco Crisostomo San Antonio, TX

The response was slow, but the service was on the spot.

1 year ago

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Carol Painter San Francisco, CA

Gentleman was very nice and very knowing

1 year ago

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Stoufa Maaref Downers Grove, IL

Price is good haven't had a chance to use them yet.

1 year ago

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Rebecca Tidwell Canyon Country, CA

Kind, professional and explained the plan well

1 year ago

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Dellise Lauderdale Louisville, KY

Great service when you need the extra protection for your home .great service

1 year ago

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jerrell long Grayson, LA

I like it people are very nice and professional

2 years ago

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Kim Ashby Lexington, KY

A little slow to find a technician but the person was very competent.

2 years ago

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Paola Lopez TX

Great service! Knowledgeable and answered all questions.

2 years ago

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Joseph Pagnani Hampton, NH

the best warranty comp I have usde and the best price

2 years ago

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Mas Takashima Oklahoma City, OK

The agent i worked with was SUPER GREAT....

3 years ago

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Gerald Coley Las Vegas, NV

Bought warranty for 3 years and all claims were denied.

6 months ago

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Jay Christopher Berry Maricopa, AZ

CHARGED A FULL YEAR WITHOUT PERMISSION... want to cancel

7 months ago

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Charles Farrell Lufkin, TX

No case manager to talk to about claim!!

7 months ago

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Manuel Kocher The Bronx, NY

Poor service and hidden fees and information

8 months ago

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Burton Hill Green Hill, TN

Lowball $ offer on replacing microwave!!

8 months ago

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jim fitzgerald

Cannot get the company to send plumbers to our home. 90 days no hot water

8 months ago Edited April 4, 2024

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Goudy Jerry Memphis, TN

Dishwasher has been broken for over 2 months. Very poor customer service.

10 months ago

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Ava Wendt Glendale, AZ

My salesperson Thiago lied to me about the service fees.

10 months ago

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Islander80 Little Rock, AR

A/C serv req was a mess, cost us $181.79

10 months ago

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James Craighead Houston, TX

Company does not offer a fair price for replacement appliances.

11 months ago

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Brenda Richmond

Telling me one thing and not holding up to it

11 months ago Edited October 4, 2023

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Nikolai Antioch, IL

Choice declined my case with no reason for that. Appeal is in progress

11 months ago

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Muckram Basha Morrisville, NC

Need to be clear on the offering and service. I would not recommend to anyone

1 year ago Edited January 10, 2024

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Jie Ren

A lot of items they should cover but they refuse to cover. It is very frustrated.

1 year ago

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Gary Gibson Chesapeake, VA

Didn't like response time to get technician to my home.

1 year ago

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Rick Evans Winston-Salem, NC

Choice is difficult to deal,with . Choice would prefer if you did all the work for them

1 year ago

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lindsey05 Enterprise, AL

Company does not cover every repair they say is covered at time of plan purchase.

1 year ago

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Christina Albertson Papillion, NE

I waited a week in 100° temperatures to have a tech accept the order!!!

1 year ago

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Robert Biloxi, MS

Monthly payments want up with out notice and service fee

1 year ago

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Michael

Price just went up again. 7.00 a month. May have to call and cancel.

1 year ago

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Stanley New Freedom, PA

easy to sign in and get needed informatio

1 year ago

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William

Paying 300.00 out of pocket for a water heater

1 year ago

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Mark Norman, OK

Weak customer service, communication and accessibility to actual person

1 year ago

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Davina Martin Chicago, IL

The price I was originally thought it was for $475 but I was charged $525.

1 year ago

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DS Denton, TX

They tell you one thing and do another. A waste of money they took forever to make repairs.

1 year ago

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Linda Sebring, FL

choice refused payment because I didn't get prior approval to very minimal work approx $144.

1 year ago

Choice Home Warranty Reviews