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diamond byas Belleville, IL

He explained the process well. Was pleasant and explained tge issue with my tank.

9 months ago

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Stephanie Snoberger Cedar City, UT

Terrible customer service. If my husband already paid for the year, I'd find another warranty company.

9 months ago

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Bill Larington Mikado, MI

Poor experience over repair of furnace. Choice did not communicate the lack of tech service in my area.

9 months ago

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Patricia Muhammad

He was came on time and got the job done.

9 months ago

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Adé Mize

It’s simple and easy to open a claim by phone or online.

10 months ago

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DOUGLAS THOMAS Austin, TX

NOT SENDING THE LOWES CERTIFICATE IMMEDITELY WHEN i NEED A DRYER NOW

10 months ago

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Roberto Ramirez Pharr, TX

Claim for replacement taking too long to arrive to process for a new unit.

10 months ago

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Yvonne Baltimore, MD

That they had to back out 2 times My dryer is still not fixed or I have not gotten a new one

10 months ago

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Anthony Wilson Moreno Valley, CA

I liked the easy effective process in requesting service.

10 months ago

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Amir Zahedi Sacramento, CA

Please find contractors whom care about customer service

10 months ago

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Mark Jordan Wichita, KS

Our electrical problem was fixed in a timely manner.

10 months ago

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Reneyka Rivera

Its difficult to get a work order. You try the numbers and can’t reach no one.

11 months ago

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Thomas Emmett Atlanta, GA

All the technical people were great. Fast responce

11 months ago Edited November 27, 2023

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Gregory Anderson, IN

I can not get service on my water softener. I have filed two claims and no one has responded.

11 months ago

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Patrina

Timing to receive the product and put in was really fast.

11 months ago

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Lavelle Simpkins

I'm still on the phone waiting for someone to answer the phone

11 months ago

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John Adewumi Mount Juliet, TN

Satisfied with the agent spoken to. Meets our need.

11 months ago

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Don McGaffey

Very skilled. Easy to get information. Pleasant.

11 months ago

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Paul Allred Woodway, TX

Just started contract,Jonen K was helpful so far.

11 months ago

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John Geritano Palm Bay, FL

Called on phone very professional and knowledgeable

11 months ago

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Lynne Girard Sarasota, FL

Not something I would continue renewing or purchasing in the future. Not worth it.

11 months ago

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Citizen Caine Huntsville, AL

Do not cover all maintenance repairs that involves some cosmetic

11 months ago

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Karen

The response was quick and covered the oven door.

11 months ago

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Jim Fitzgerald Arkadelphia, AR

Quick customer service. They will take care of you...

1 year ago

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Yzelda San Angelo, TX

They were fast in getting my claim done right away.

1 year ago

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Ramsankar Cumming, GA

Identified the issue so quickly and fixed perfect.

1 year ago

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Karen brown Bullhead City, AZ

Jeffery really tried to help me. Very nice experience

1 year ago

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Nimesh Parikh Plano, TX

Quick response and good customer service.

1 year ago

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Annie Stevenson Denham Springs, LA

Filed my first claim today. Good value for the money.

1 year ago

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JR Buckner Madison, AL

Very responsive. The provider came the next day.

1 year ago

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Emmett Collins St. Petersburg, FL

Great customer service fast response great

1 year ago

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Carl Hegerty Dallas, TX

They were very quick to get appointment scheduled.

1 year ago

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erica robinson

They were prompt, courteous, and very pleasant

1 year ago

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Tamara Broidy

Great customer works until problem is resolved

1 year ago Edited October 4, 2023

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~ Newport, AR

The representative was very helpful and nice.

1 year ago

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Faustino Katy, TX

Thanks for help me end replaced with a new refrigerator

1 year ago

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Howard

Service was great. Alpha appliances was top notch

1 year ago

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Souad Woodbridge, VA

Good customer service Professional Services

1 year ago

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Ni Ke Pflugerville, TX

Easy to schedule and quick response time

1 year ago

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Loretta Houston, TX

1 year ago

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Snehal Ajmera

nice cooperative experience so far! Thanks.

1 year ago

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Maurice Redding Chicago, IL

The automated system worked extremely...a time saver!

1 year ago

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Rick Tschetter Las Vegas, NV

Response time was fast, and I was updated in each step

1 year ago

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Lizzy Mercado

Very professional and quick response time

1 year ago

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cindy divel Portland, OR

He was here earlier then said and he got it done.

1 year ago

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George M Broussard Montgomery, TX

Just had my microwave repaired. The process was easy and straightforward!

1 year ago Edited January 10, 2024

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Reeder Cornelius

Service has been exemplary and very responsive.

1 year ago

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Andrea Cable

Very helpful and patient. Good coverage options.

1 year ago

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Karla Mcknight Jacksonville, FL

My experience was pleasant & easy . Jameel was excellent!

1 year ago

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Marlene Hazeltine

If you file a claim CHW responds to your claim quickly.

1 year ago

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