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Brenda Capac, MI

Had to find my own tech and then they denied paying

10 months ago

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Jeffrey Floyd Phoenix, AZ

Plumber came out, did nothing charged me& left..

10 months ago

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Robert Shallotte, NC

Terrible service and excessive time to repair my system.

10 months ago

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Estevan Silva Plano, TX

Water heater broke and did not cover all costs.

10 months ago

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Douglas

Out of my pocket fee way to much.Ripp off!

11 months ago

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Chace Dupre Paradis

Did not honor their contract to repair or fix

11 months ago

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Tom Miller Grass Lake, MI

It took to long to get service on my washing machine!

11 months ago

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Richard Noblesville, IN

Didn’t show up for the appointment to fix my refrigerator

11 months ago

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Lisa

Their customer support has been terrible.

11 months ago

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Kenneth Lady Lake, FL

PROPLEM IS NEVER CURED AT FIRST VISIT WITH TECH'S

11 months ago

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Teresa ConsiglioCarman Annandale, VA

Too many vendors are unprofessional, slow and do not back their work

6 months ago

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Pamela Baker Phoenix, AZ

I asked for a supervisor to call me back yesterday and still have not had a call back

6 months ago

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Leroy. Holley Jr.

Did not change the drip pan under the water Heater..

7 months ago

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Bob Partney

You do not follow your averting to cover home appliances

7 months ago

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Arfeen Siddiqui DeSoto, TX

The worst off shore Customer service and unqualified case managers.

7 months ago Edited March 13, 2024

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Melinda & Gordon Beck Atlanta, GA

Unexpected additional expenses allegedly not covered!

8 months ago

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Laura Weber Red Oak, IA

Took over a year to get an issue fixed!!!!

8 months ago

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Hamstead Charles Town, WV

Techs are great. Admin and Communication are terrible.

8 months ago

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kenneth adams Sacramento, CA

Response for coverage was a little slow

8 months ago

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Lisbeth Alvarado Milwaukee, WI

Did not respond to a claim in a timely manner

1 year ago

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Willie Allen Fairburn, GA

The service fee is too much and you all deny too many claims

1 year ago

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Tom Sicklerville, NJ

What was supposed to be covered was not. Choice Home Warranty is a joke!

1 year ago

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Crissie

The contractors send are not qualified. And don’t help solve the problems.

1 year ago

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James

Had to wait too long like 4-5 weeks for any service. Many times.

1 year ago

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gail baity

I submitted a claim last month, no one had gotten back to me, I’m very upset

1 year ago

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Samuel Alvin, TX

yuo do not call or show up to do the job in a time

1 year ago

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Cynthia Cape Coral, FL

Very poor customer service. They made it it very stressful.

1 year ago

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Emmmacutegirl123 Mcmillan

No appliances still not working/properly working

1 year ago

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umberto 127 SC

Took over 3 days to get a electrician to fix my problem.

1 year ago

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Barbara Evans Tyler, TX

Service has been horrible - did not work with the customer

1 year ago

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Louise Baton Rouge, LA

Customer service is horrible language Barrie

1 year ago

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Randy Bergfield Conroe, TX

Offered $70 to replace a $400 ceiling fan that is one year old! Really???

1 year ago

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Lorna Lewis Effort, PA

THEY DONT COVER WHAT THEY SAY THEY WILL. CANCEL MY POLICY

1 year ago

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Shirley Charlotte, NC

gave me very little to replace my dishwasher

1 year ago

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Cheryl St Louis, MO

Response time and solution disappointing

1 year ago

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Shelia Cherry Grand Prairie, TX

I'm not happy and will be cancelling after 4-5 years over limited support.

1 year ago

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David LaCroix Delray Beach, FL

No alternative when your claim is denied.

1 year ago

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Glenn Lyda Maiden, NC

Customer portal never works. Request service and response back is very slow

1 year ago

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Todd Lake Worth, FL

Very few vendors and not helpful with issue. American home Shied is way better

1 year ago

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Pam

Nothing is covered keep getting denied on claims

1 year ago

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Kathy Whitehall, MI

Claim scheduling and approval very inconvenient

1 year ago

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Tracey McCuan Marietta, GA

Claims are rarely approved. This was a waste of money in my opinion.

1 year ago

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Renee Greensboro, NC

CHW never wants to pay for an item that needs to be replaced

1 year ago

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Dean Los Angeles, CA

It took days to get service tech there was no choice of who to use

1 year ago

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James Marshall, TX

I have had a pending claim for over 6 months and have had no response

1 year ago Edited January 10, 2024

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Virginia Chesapeake Beach, MD

Took too long to get help and 85.00 is too much when we pay monthly

1 year ago Edited January 12, 2024

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John Saint Simons Island, GA

It's too hard to get in touch with anybody there.

1 year ago

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Jerry Pinehurst, TX

When we call to get questions answered, they were no help whatsoever.

1 year ago

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David Johnsrud Apache Junction, AZ

Parts are here but no repairs scheduled in the near future!!!!

1 year ago

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Tom Dickson Plano, TX

Very slow to get the AC and later the heat going.

1 year ago

Choice Home Warranty Reviews