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Verified Customer

star star star star star

Jim

Very responsive and handled claim easily.

4 years ago

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Verified Customer

star star star star star

Jeff

great after you can get them on the phone

4 years ago

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Verified Customer

star star star star star

George

Very knowledgeable and courteous serviceman

4 years ago

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Verified Customer

star star star star star

Frank Saresky

EXCELLENT service Came out as scheduled. Very professional.

4 years ago

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Verified Customer

star star star star star_border

Donna Colley

They answer very quickly and send help quickly-they do not cover everything

4 years ago

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Verified Customer

star star star star star

Dave

Prompt response with two calls for service

4 years ago

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Verified Customer

star star star star star

Brenda

good customer service skills very knowlegable

4 years ago

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Verified Customer

star star star star star

Rhonda Lewis

I have always got my problem fixed in a timely manner.

4 years ago

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Verified Customer

star star star star star

REBECCA H SANCHEZ

I am a stasified customer..I the technician was very timely

4 years ago

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Verified Customer

star star star star star

Ralph

Fast efficient service given on filed claims.

4 years ago

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Verified Customer

star star star star star

Patty M

Always have had great service with fast turnaround time

4 years ago

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Verified Customer

star star star star star

Nadia

Great service ,fast service, 24/7 answering service

4 years ago

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Verified Customer

star star star star star_border

Keith Sentak

The process takes too long and I have to fight to get things fixed or replaced.

4 years ago

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Verified Customer

star star star star star

Joyce Kyser

Very happy with thry handle warrany issues

4 years ago

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Verified Customer

star star star star star_border

john

not repairable items are not paid replacement cost but are paid buyout price.

4 years ago

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Verified Customer

star star star star star

Yvette Harris

Correct all problem of bad work from contractor

4 years ago

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Verified Customer

star star star star star_border

Willyne Rouse

Quick response and the technician was friendly and very professional

4 years ago

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Verified Customer

star star star star star

Valerie

Fast friendly service. They even came out in the sleet

4 years ago

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Verified Customer

star star star star star

Shelva Scott

efficiency and speed, quality, value, availability

4 years ago

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Verified Customer

star star star star star

Judy

They work on your problems and send a service man out fast.

4 years ago

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Verified Customer

star star star_border star_border star_border

Edward

Sometimes it is several days before I get service and the caliber of the technician that they sent was low.

4 years ago

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Verified Customer

star star star star star

Patricia

Was easy to file a claim and was settled quickly.

4 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Patience

I rate them for their reliability and quick response

4 years ago

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Verified Customer

star star star star star

Larrilyn Phoenix, AZ

Always get fast service. Companies you send have been good.

4 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Marlene Biscaha

Prompt professional service. Sometimes the same day.

4 years ago

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Verified Customer

star star star star_border star_border

Milyan Arvidson

I guess Electricians are hard to come by as CHW was having a hard time finding me one.

4 years ago

Reply from Choice Home Warranty

Milyan,

Thank you for your feedback. Our records show that a technician was appointed to your claim and an appointment was set for you.

Dec. 3rd, 2019

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Verified Customer

star star star star star

Paul Stephens

quick response to claims and service repairs.

4 years ago

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Verified Customer

star star_border star_border star_border star_border

Tate

Their coverage leaves a lot to be desired by the home owner as well as a lot to be shelled out from my own pocket despite having this warranty.

4 years ago

Reply from Choice Home Warranty

Hi Tate,

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Dec. 3rd, 2019

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Verified Customer

star star star star star

Shelby J Crandell

the service I needed was done in timely manner.

4 years ago

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Verified Customer

star star star star star_border

Ak

Technician shows up within 48 hours and good customer service

4 years ago

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Verified Customer

star star star star star

Kiaya Williams

They are always to help us, and answer our questions.

4 years ago

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Verified Customer

star star star star star

Susan Kimbrough

Got on problem and immediately and was resolved quickly.

4 years ago

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Verified Customer

star star star star star

professional. Usher

They have been great to us. Prompt, great customer service

4 years ago

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Verified Customer

star star star star star

Jamie

Quick response time. May contact them 24/7.

4 years ago

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Verified Customer

star star star star_border star_border

James Kuhnhoff

average cost and service, some service providers they select are difficult to deal with

4 years ago

Reply from Choice Home Warranty

James,

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Dec. 3rd, 2019

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Verified Customer

star star star star star

Steve

Awesome service was provided when I used the program.

4 years ago

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Verified Customer

star star star star star_border

Pranil Acharya

good customer service, quick response, availability for twenty four by seven

4 years ago

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Verified Customer

star star star star star

White

Responsive quick. Economical. Efficient

4 years ago

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Verified Customer

star star star star star

Maureen Woods

Had an HVAC issue; addressed with no problems or questions.

4 years ago

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Verified Customer

star star star star star

Dacia Rogers

Fast service. Knowledge and friendly plumber.

4 years ago

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Verified Customer

star star star star star

Jackeline Rodriguez

They came and fix air conditioner. 2 days after my request

4 years ago

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Verified Customer

star star star star star

Paulette Perez

They are always quick to set appointments

4 years ago

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Verified Customer

star star star star star_border

Stephanie Wilkins

Their contractor did a good job. Had the parts he needed with him

4 years ago

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Verified Customer

star star star star star

Hiren Topiwala

They served me well so far in my all issues reported

4 years ago

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Verified Customer

star star_border star_border star_border star_border

Mark Snowberger

If you call for service, you usually have to wait a couple of days. If you book online, they tell you you have an appointment, but that is not true.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Nov. 26th, 2019

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Verified Customer

star star star star star

Deloris Monroe

Everytime i called them..fast response...

4 years ago

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Verified Customer

star star star star star

Randy Haberstumpf

When dealing with them they are honest and timely.

4 years ago

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Verified Customer

star star star star star

Margaret Fields

Fixed problem with no fast talk or hassles

4 years ago

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Verified Customer

star star star star star

Ruth Vince

Honest and dependable. good technician.trustworthy

4 years ago

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Verified Customer

star star star star star

Art Bliss

I've had several claims and all were taken care of.

4 years ago

Choice Home Warranty Reviews