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Verified Customer

star star star star star

John

The stove quit and they took care of what was necessary.

4 years ago

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Verified Customer

star star star star star

Robert Nuno

rapid response, easy people to work with,

4 years ago

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Verified Customer

star star star star star

IRIS LAWSON

RETURNED SEVERAL TIMES, MADE FOR SURE JOB WAS COMPLETED

4 years ago

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Verified Customer

star star star star star

Jose Ocampo

Outstanding service. They are there when I need them most.

4 years ago

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Verified Customer

star star star star star

Clell D. Murray

Worked with me and got my issues repaired

4 years ago

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Verified Customer

star star star star star

Sharon

Always get things fixed in a couple days

4 years ago

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Verified Customer

star star star star star

Roxanne Foreman

Cause they get the job done in a short matter of time.

4 years ago

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Verified Customer

star star star star star_border

Rebelle

Prompt & professional, quality trustworthy service technician

4 years ago

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Verified Customer

star star star star star

Nekki W

Choice has Fast Service and Good contractors.

4 years ago

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Verified Customer

star star star star star

Alton

Reliability value for the money dependable and expedient

4 years ago

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Verified Customer

star star star star star

Tina

Very professional and knowledgeable and on time.

4 years ago

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Verified Customer

star star star star star

GLENDA

Good service and good people to work with

4 years ago

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Verified Customer

star star star star star

Ravi

Has worked well multiple times just this year

4 years ago

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Verified Customer

star star star star star_border

Thomas Sutsch

good follow up. Try to take care of the problem at hand in a timely manner

4 years ago

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Verified Customer

star star star star star_border

John khoury

Customer service is good pay out for replacing appiliances is on the low side.

4 years ago

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Verified Customer

star star star star star

Ron

Very nice to work with very quick I'm getting things salt"

4 years ago

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Verified Customer

star star star star_border star_border

Richard Quinn

The repair was fine but it took 48 hours to get a plumber to our house to plug a sewer line."

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Feb. 4th, 2020

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Verified Customer

star star star star star_border

Al

Service exceptions are surprising concerning and disappointing"

4 years ago

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Verified Customer

star star star star star

Dianne porteous

Fast response great customer service pleasantly"

4 years ago

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Verified Customer

star star star star star

Marty Anderson

Choice is very responsive and they have good follow up.

4 years ago

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Verified Customer

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Cummings

Because they try to do whatever is in their power to not honor their contract or find the absolute cheapest way out

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on

Jan. 27th, 2020

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Verified Customer

star star star star star

Stefan

They've sent good qualified technicians very fast.

4 years ago

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Verified Customer

star star star star star

Donald E. Lind

always there when we have encountered any problems

4 years ago

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Verified Customer

star star star star star

Joyce

I received a timely response to my call

4 years ago

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Verified Customer

star star star star star

Kathy

rapid response and help to find a local professional

4 years ago

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Verified Customer

star star star star star

robert glasser

prompt service of recent claim with no hassle! Thank you

4 years ago

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Verified Customer

star star star star star

Anonymous

Prompt response and quality service along with good pric.

4 years ago

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Verified Customer

star star star star star

Wanetta

No issue with service and problem resolved

4 years ago

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Verified Customer

star star star star star

Gonnie Goins

Very easy to communicate with and professional staff.

4 years ago

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Verified Customer

star star star star star

Martha

Took cate of my claims in a timely manner

4 years ago

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Verified Customer

star star star star star

AJK

They did what they said they would do regarding repairs.

4 years ago

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Verified Customer

star star star star star

Paul Hiebing

The service has been quality for every call we've made.

4 years ago

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Verified Customer

star star star star star

Diana

They answer our calls and made repairs in a timely manner.

4 years ago

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Verified Customer

star star_border star_border star_border star_border

Joshua Philadelphia, PA

I needed to use my warranty on the roof and the claim was denied. The worst company in the world, I will never use it again.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Verified Customer

star star star star star_border

Anonymous Merrick, NY

My refrigerator broke and the guy came out. They did a good job.

4 years ago

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Verified Customer

star star star star star_border

Jimmy North Las Vegas, NV

Service! they have lived up to the contract more than other companys.>

4 years ago

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Verified Customer

star star_border star_border star_border star_border

Damon

On two different occasions, the people came here to fix something and as soon as they good in the door, they left and didn't look at anything.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 14th, 2020

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Verified Customer

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Anonymous

They're always saying something is denied. It is one excuse after another. They did not fix my problem and they still take the service charge.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Verified Customer

star star star star star

Steve Fall

Fast, quality service. Stand behind their promise.

4 years ago

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Verified Customer

star star star star star_border

Robert L. Horsley

A little better than my previous company on customer service and price.

4 years ago

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Verified Customer

star star star star star

roy

i call, they answer, send out tech, fix problem.

4 years ago

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Verified Customer

star star star star star

Barry Petracchi

Very responsive....will complete job usually same day

4 years ago

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Verified Customer

star star_border star_border star_border star_border

Morris Steele

Have not scheduled any of the repairs they themselves inspected and confirmed were necessary. Anthony has not responded to my contact attempts.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 8th, 2020

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Verified Customer

star star star star star

Jim S.

So easy to deal with and very fast service

4 years ago

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Verified Customer

star star star star star

MVR

Easy to contact, fair, helpful, available

4 years ago

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Verified Customer

star star star star star

Edward Ponce

The time I need them, the service was fast and accurate.

4 years ago

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Verified Customer

star star star star star

Alan

Had excellent service with my condo and home

4 years ago

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Verified Customer

star star star star star

John Onetz

Good company. Prompt service. Nice customer service

4 years ago

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Verified Customer

star star star star star

Sheila Battistello

Expediency related to customer repair requested.

4 years ago

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Verified Customer

star star star star star

C J Hipple

Priced right and great customer service.

4 years ago

Choice Home Warranty Reviews