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Ivan Alevy Mechanicsville, VA

Complicated to work with and filled with excuses why nothing is ever covered

9 months ago

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Henry Reston, VA

Like routine service - having someone to call .

9 months ago

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Cheryl Tennant Grand Junction, CO

The sales person was very friendly. Thanks.

9 months ago

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Neil Keller, TX

They don't pay close to the amount to replace damaged items.

9 months ago

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Margaret Pahrump, NV

I am still waiting for someone to see what is happening with my solar hot water heater.

9 months ago

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Selina Jayne-Dornan Eufaula, OK

They have unreasonable reasons and blame you for things that are regular wear and tear.

9 months ago

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James Ekundayo

My issue was scheduled and resolved in a timely manner.

9 months ago Edited July 12, 2024

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Scott Austin, TX

It took three visits to fix my refrigerator and it still is not fixed.

10 months ago

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Ray Henderson, NV

i would like to talk too a live person, and not

10 months ago

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Louis

They've denied claims and they've not tried to work with us to pay for some types of repairs.

10 months ago

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Anonymous

They were just easy to deal with.

10 months ago

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Terry Bates Macon, GA

Same day resolution of problem by using local company.

10 months ago

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Joanna Amezcua Allen, TX

I felt like kitchen essentials were not covered, aka a stove exhaust fan

10 months ago

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Kimberly Anderson Gurnee, IL

Great response time and follow-up on each transaction.

10 months ago

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Terry Estherville, IA

Contractor came earlier than scheduled appointment

10 months ago Edited December 15, 2023

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Linda Oklahoma City, OK

I like Choice Warranty helps to pay for many appliances.

10 months ago

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Mary Phoenix, AZ

Still waiting on what is going to be done on my microwave. I have called twice. Not happy

10 months ago

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James Gate City, VA

They had a very responsible company to fix our washer.

10 months ago

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Howard Parelskin Los Angeles, CA

Rarely am I provided full coverage, and I have been denied more than reimbursed.

10 months ago Edited November 13, 2023

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Michael Delray Beach, FL

They do not perform. Failed to cover equipment failure on one occasion and have not fixed the problem with another.

10 months ago

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George Fayetteville, NC

It takes TOO LONG to get an issue resolved. I need faster resolutions with my renters!

10 months ago

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John Hollyfield Fountain, CO

Terrible customer service. Techs will not work with them so if they actually cover the item you can’t get it fixed.

10 months ago

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meesh mom Las Vegas, NV

I dislike the out of pocket fee which is not disclosed when signing up

10 months ago

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Jack Englishtown, NJ

It takes too long to get a technician to come and service the problem.

11 months ago

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JigNesh Patel Washington, DC

Bad customer service. Not even worh to try. AHS better. I don’t know, why I signed up. I am going back to AHS.

11 months ago

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SAMMIE BARNES

11 months ago

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Robert Slagle Cottonwood, AZ

Could not find tech to fix AC, when it was 100 degrees plus. Hired my own tech, Choice warranty would not pay me back.

11 months ago

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Joe Mount Airy, MD

No parts come in after three weeks and the tech is not aggressive to find the parts in different places

11 months ago Edited October 18, 2023

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Mark

Avoided major cost of heating and cooling repair.

11 months ago

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Rick Hoover Dublin, OH

Took too long for AC repair to happen during the heat of the summer.

11 months ago

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Lori Ertman Mission, TX

They approved all of our home issues with no problems.

11 months ago

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Dominique Chicago, IL

The coverage as well as it’s convenience to

11 months ago

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T K Miami, FL

Service is good. Definitely worth the price to me.

11 months ago

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Joan Anderson Aurora, CO

A long wait period for a contractor to fix the problem1 week to over 4 weeks

11 months ago

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Eric

Tech said appliance needed replaced. You guys just had him do a cheap fix.

11 months ago

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Yvette Davis

Repairs are slow, but are done well....

11 months ago

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William

Costumer service hours and lack of speed finding a local contractor to repair broken items is inadequate.

2 weeks ago

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Rebamike

I liked the experience and knowledge of technicians sent to do the repairs.

2 weeks ago

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Cheryl

Took a while to get the parts, but, I was happy with the outcome.

6 months ago

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Robert Altman

Showed up early completed work on time cleaned everything up excellent job

6 months ago

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Cynthia Staton Birmingham, AL

Very swift response to my problem - same day call from plumber.

6 months ago

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Regina Zeitlin

Jira was extremely helpful, and new her business...thank you

6 months ago

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Mary Esparza Visalia, CA

I did not appreciate having to wait and being advised issue was not being able to locate a business able to take job, this made me lose faith in your organization

6 months ago

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Faduma Ahmed Kansas City, MO

The technician diagnosed her problem right away. He was polite and pleasant.

6 months ago

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Marinell Carrothers

We have been satisfied with the timely response to our claims.

6 months ago Edited April 5, 2024

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Cindi Key Los Angeles, CA

Just started with your company but, Courtney J is patient and totally awesome.

6 months ago

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Rina J Pasadena, CA

Very easy to purchase. Hope they live up to their unmatched rating

6 months ago

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JAYLYNN REEVES

They do send out contractors. Unfortunately, they send our contractors that have no clue what they're doing.

6 months ago Edited April 10, 2024

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Simveon Wilkes Baltimore, MD

Placing my claim was well done and customer service was excellent

6 months ago

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Lawrence Galecki Lilburn, GA

The technician was friendly, knowledgeable and very careful.

6 months ago

Choice Home Warranty Reviews