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Verified Customer

star star star star star

January St. Petersburg, FL

I was very happy with your resolution of my broken washer!

1 year ago

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Verified Customer

star star star star star

Anthony

Great Customer Service and attention to detail.

1 year ago

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Verified Customer

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Karen Reyes Austin, TX

They sent two plumbers to fix my toilet. Didn’t hire either. A month later tolet is not fixed Probably will drop them

1 year ago

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Verified Customer

star star star star star

Eduardo Francis Baton Rouge, LA

The speed of claim approval is one thing I like.

1 year ago

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Verified Customer

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Kathrine Stearns Leesville, LA

Ever since new company took over, CHW is a waste of $$$. I won't be rewing. CHW is right up with American Home Shield.

1 year ago

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Verified Customer

star star star star star

Karen Philadelphia, PA

Customer service is always professional but also CARING.

1 year ago

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Verified Customer

star star star star star

Valerie Las Vegas, NV

I like the entire process Filing the claim was easy

1 year ago

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Verified Customer

star star star star star

Lynnetta Chicago, IL

They were very prompt in responding to problem.

1 year ago

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Verified Customer

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Pham Kaufman, TX

No, lately the customer service has been TRASH! And each time I ask for an escalation or a manager I get the run around .

1 year ago

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Verified Customer

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Faith NC

Horrible customer service. Claims denied within minutes of making them. I am so disappointed in your service... I wish I could cancel right now.

1 year ago

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Verified Customer

star star star star star

Karen Orlando, FL

They offer good plans & they're prompt with their service.

1 year ago

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Verified Customer

star star star star star_border

Betty New Orleans, LA

CHW kept in touch with me to insure my claim was taken care of

1 year ago

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Verified Customer

star star star star star

Ed Boll Phoenix, AZ

service was provided in a professional manner

1 year ago

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Verified Customer

star star star star star_border

David Round Rock, TX

First experience was not too good, but my second experience was much better.

1 year ago

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Verified Customer

star star star star star_border

Matt Washington, DC

Long lead times on certain calls but the work was completed

1 year ago

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Verified Customer

star star star star star

Kajo Port Orange, FL

Easy to file a claim and get very quickly a service

1 year ago

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Verified Customer

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Patriciacindy Sacramento, CA

I am unable to get a cop. Of my contract. Inasmuch as I purchased a 6 year contract I need for my records. Please, please accommodate me.

1 year ago

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Verified Customer

star star star star star

Maria El Paso, TX

Liked the how the customer service expedited my claims

1 year ago

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Verified Customer

star star star star star

Elizabeth Chester, VA

Happy with service I received and promptly

1 year ago

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Verified Customer

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xavier stevens Houston, TX

Nothing for me has ever been covered or paid out. It’s always a reason for Choice not to pay. I wanted to rate 0 stars but it was not offered.

1 year ago

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Verified Customer

star star star star star

Azelda Richard Pacoima, CA

Response was quick and service man was on time.

1 year ago Edited September 13, 2023

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Verified Customer

star star star star star

Charles

Outstanding prompt service. Great vendors

1 year ago

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Verified Customer

star star star star star

Sue Oi Panorama City, CA

Prompt, knowledgeable, friendly yet very professional.

1 year ago Edited September 20, 2023

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Verified Customer

star star star star star

T. O'Bryan (O'Bryan's Minerals) Scott, LA

Great customer service on the phone, friendly.

1 year ago

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Verified Customer

star star star star star

John Bloomington, IN

Great and timely service. Dryer works like a champ

1 year ago

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Verified Customer

star star star star star

Heather Rothrock Raleigh, NC

Great and timely service. Good value. Solved my problem.

1 year ago

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Verified Customer

star star star star star

James Vollmer Wentzville, MO

Very easy to report a claim and response is excellent

1 year ago Edited September 7, 2023

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Verified Customer

star star star star star

Orstell Miami, FL

Great value for the money! Would highly recommend.

1 year ago

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Verified Customer

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Sally Rhodes Pawleys Island, SC

Takes way too long to get a provider to respond. Great once they get there

1 year ago

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Verified Customer

star star star star star

Sherrie Shreveport, LA

Loved the service. Excellent plan. Prompt response.

1 year ago

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Verified Customer

star star star star star

lila k San Antonio, TX

Fixed my stove. The choice home warranty paid over $300

1 year ago

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Verified Customer

star star star star_border star_border

Patrice Williams Cedar Hill, TX

I've been waiting since Aug 24, 2023 to get my water heater fix and it still isn't fixed.

1 year ago

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Verified Customer

star star star star star

Bobbi San Jose, CA

Likes everything service promptness and courteous

1 year ago

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Verified Customer

star star star star star

Robert Henry FL

Quick response and repair to my dryer!!!

1 year ago

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Verified Customer

star star star star star

Carroll Clark Sebastian, FL

I got my fridge and freezer repaired in a timely manner.

1 year ago

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Verified Customer

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Mark Buffalo, MN

CHW has no flexibility whatsoever. Won’t work with their customers in reasonable situations…

1 year ago

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Verified Customer

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Marc Fort Wayne, IN

Hard to work with. They do not process claims well, requiring multiple follow-up calls. Their settlement for my range that failed was pathetic.

1 year ago

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Verified Customer

star star star star star

Harsha P Alpharetta, GA

peace of mind with warranty. Cheaper and reliable

1 year ago

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Verified Customer

star star star star star

Gerald West Palm Beach, FL

Home Choice is very quickly responsive to service requests

1 year ago

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Verified Customer

star star star star star

Abraham Garland, TX

Good services and good quality and qualified technicans.

1 year ago

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Verified Customer

star star star star star

Chris Panou San Francisco, CA

Very responsive and fixing the problem quickly

1 year ago

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Verified Customer

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Wayne Louisville, KY

I got my problem taken care of by friendly people

1 year ago

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Verified Customer

star star star star star

Martha Southaven, MS

Experience, friendliness and professionalism of technician.

1 year ago

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Verified Customer

star star star star star

William asmar Sparks, NV

Good & honest representatives . They act fast

1 year ago

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Verified Customer

star star star star star

Rebecca Lake Charles, LA

The service provider was prompt and delivered great service

1 year ago

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Verified Customer

star star star star star

John Murrieta, CA

I like that someone notifies you quickly

1 year ago

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Verified Customer

star star star star star

Rodney Schoemann Baton Rouge, LA

Easy to do business with. Great employees!

1 year ago Edited September 20, 2023

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Verified Customer

star star star star star

Ann Honolulu, HI

Fast response and awesome service. Highly recommended!

1 year ago

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Verified Customer

star star star star star

avas nume Cumming, GA

Responsive team. Able to handle claims well.

1 year ago

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Verified Customer

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David McReynolds Buckeye, AZ

Tech was pleasant and knowledgeable. Diagnosed problem day 1

1 year ago Edited September 20, 2023

Choice Home Warranty Reviews