check_circle

Verified Customer

star star star star star

Beverly & Darnell Florissant, MO

Excellent service. We used it for a locksmith and I received prompt service.

3 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Little Elm, TX

The technician is very knowledgeable and took care of everything. He was on time and timely.

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Valparaiso, IN

The people than come are not too happy with the paperwork and I was taken aback by the sixty five dollar charges.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Jul. 22nd, 2021

check_circle

Verified Customer

star star star star star

Christine Stone Mountain, GA

Customer service is excellent. They get back to you as soon as possible.

3 years ago

check_circle

Verified Customer

star star star star star

Leonard Bullhead City, AZ

They are very prompt. I had a water leak and they came out to fix it.

3 years ago

check_circle

Verified Customer

star star star star star

John P Wilson Irving, TX

The service is great and the contractors keep their appointments.

3 years ago Edited February 21, 2024

check_circle

Verified Customer

star star star star star

Nicole Estell Hamilton, OH

Easy to make claims, quick to receive service call and replacement

3 years ago

check_circle

Verified Customer

star star star star star

Robert Cook Cleveland, OH

They fixed my washing machine when it broke, waiting on news on my furnace.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Ronald Holmes Oak Ridge, TN

Quick to respond. Easy to communicate. Friendly customer service.

3 years ago

check_circle

Verified Customer

star star star star star

Virgil Segue Arlington, TX

Very professional, always on time, telephone agent very helpful

3 years ago

check_circle

Verified Customer

star star star star star

Wallace Washington Dudley, NC

Excellent service and great quality people are very professional and friendly.

3 years ago

check_circle

Verified Customer

star star star star star

LAWRENCE SENEAR Buffalo, NY

Immediate response to service requests and authorizations for required parts

3 years ago

check_circle

Verified Customer

star star star star star

Clifford Thompson Lithonia, GA

The work warrantied was completed to my satisfaction in a timely manner.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Cheryl Clark Pensacola, FL

They were not on top of getting our air fixed for over a week and I had to call several times to follow up and keep them looking.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Jul. 14th, 2021

check_circle

Verified Customer

star star star star star

Danute Nykas Concord, NC

Very responsive made me feel relaxed about service and paid attention.

3 years ago

check_circle

Verified Customer

star star star star star

Lisa Bernarducci Summerville, SC

Professional, fixed the problem, appointments are scheduled very quickly

3 years ago

check_circle

Verified Customer

star star star star star

Lanell Edmond, OK

They are very prompt respo ding to your needs getting g a technician

3 years ago

check_circle

Verified Customer

star star star star star

Tushar Vora Princeton, NJ

Always prompt. Always works out well. Great customer service. Great technology

3 years ago

check_circle

Verified Customer

star star star star star

Florence McPartland Donora, PA

I can usually get a call from the person doing the work on the same day

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Ann Roche Rocky River, OH

Last claim filed in March and then agin in august and still my refrigerator has not been repaired or replace.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Bobbie Sevierville, TN

Very promp in replying. Good in sending out reputable companies.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Deborah Ellington Abilene, TX

The quality of service repair companies is not of high standards. The ones I have had most of the time I would never do business with them.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Jun. 30th, 2021

check_circle

Verified Customer

star star star star star

Herbert Hines Orlando, FL

They provided the service that I paid for in a timely manner.

3 years ago

check_circle

Verified Customer

star star star star star

Reginald Brown Baton Rouge, LA

Courteous and Professional. Repair was done in a timely manner.

3 years ago

check_circle

Verified Customer

star star star star star

Kelly Rockwell Marietta, GA

Friendly customer service, one time, easy to use web interface.

3 years ago

check_circle

Verified Customer

star star star star star

Kent Harper Wichita Falls, TX

It is a great home warranty company and I always get my appliances repaired.

3 years ago

check_circle

Verified Customer

star star star star star

Belsy Franco Columbia, SC

Loved this company, fast service and excellent customer service

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star_border

Deborah Taylor North Myrtle Beach, SC

Very good service from technicians sent but still have not gotten $140 owed for reimbursement..

3 years ago

check_circle

Verified Customer

star star star star star

Brewer Easley, SC

Always polite and get the repairs done by professionals and in a timely manner

3 years ago

check_circle

Verified Customer

star star star star star

larry handler Jupiter, FL

Called and 2 days later problem was solved 2 different services.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Helen Nilsen Houston, TX

I had a problem with my refrigerator and it took 4 different companies to finally get it fixed. 3 repairman came but never came back with the part to fix it.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jun. 30th, 2021

check_circle

Verified Customer

star star star star star

Elizabeth A. Fasolo High Point, NC

Super professional and all the contractors have been great with us !

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Josephine Fabre Rosedale, NY

Your people were efficient however I was referred to a company that was incompetent - I waisted my $85.00

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jun. 30th, 2021

check_circle

Verified Customer

star star star star star

Michael Mussman Tucson, AZ

Very professional, friendly, quick and efficient and accommodating staff.

3 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Susan Brock Marland Las Vegas, NV

They always respond quickly and the repair person comes pretty quickly.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Sam Hector, AR

After more research if anything things are a few years old and it can't be repaired you pro rate items and people state you get only $50

3 years ago

check_circle

Verified Customer

star star star star star

Private Colorado Springs, CO

Friendly, professional, punctual, well trained, polite, clean

3 years ago

check_circle

Verified Customer

star star star star star

Al Wallace Florissant, MO

Great service, great workers. Customer Service is the best!

3 years ago

check_circle

Verified Customer

star star star star star

Abraham Elbaum Cleveland, OH

They sent someone few days later and fixed my oven. Thank you!

3 years ago

check_circle

Verified Customer

star star star star star

Phil Blevins Guthrie, OK

Because of the professionalism and the ease of getting the work done properly.

3 years ago

check_circle

Verified Customer

star star star star star

Carol Horel Richmond, VA

Promptness, service providers very knowledgeable, courteous

3 years ago

check_circle

Verified Customer

star star star star star

esther jean hause Las Vegas, NV

I made one phone call to Choice and they took care of every thing.

3 years ago

check_circle

Verified Customer

star star star star star

Keisha Gordon Bowie, MD

They have gotten my requests completed in a time manner and no hassle.

3 years ago

check_circle

Verified Customer

star star star star star

Karen Flanary Ormond Beach, FL

Always sends friendly, professional individuals to do the work.

3 years ago

check_circle

Verified Customer

star star star star star

Sanjay Shukla Marietta, GA

Great service so far. Customer service as well as contractors.

3 years ago

check_circle

Verified Customer

star star star star star

Ray Stoll Tampa, FL

Efficient, timely, courteous and trustworthy, in dealings with our household.

3 years ago

check_circle

Verified Customer

star star star star star

Anitra Wright Lawrenceville, GA

fast, kept me updated, contractor did excellent work and clean up.

3 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Valerie Davis Harrisburg, NC

Having issues with air system. 2nd time I have called and warrant company wants to put a band aid on issue instead of replacing the system

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 24th, 2021

check_circle

Verified Customer

star star star star star

najib oummad Piscataway, NJ

Because they are the best and there service fast and solving problems quickly

3 years ago

check_circle

Verified Customer

star star star star_border star_border

Flotilde Badner Egg Harbor Township, NJ

They won't cover anything . All appliances used . Do not expect them new. So there will be preexistinhcondition

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 24th, 2021

Choice Home Warranty Reviews