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Verified Customer

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Alan

Great customer service fast service to home

2 months ago

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Verified Customer

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Greg Gagliano

The ease of starting a claim and the quick response.

2 months ago

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Verified Customer

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Debra

That Choice takes care of the problem right away.

2 months ago

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Verified Customer

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Sonja Elliott

They respond and get a tech out in a timely manner.

2 months ago

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Verified Customer

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Carol

I was extremely satisfied until May this year

2 months ago

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Verified Customer

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Mary McFliker

Very professional and easy to deal with every time

2 months ago

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Verified Customer

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Robert Alexander

Easy to set appointment and interact with contractor

2 months ago

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Verified Customer

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Bobbie Poole

Easy to work with. Vendors have been very good.

2 months ago

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Verified Customer

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Paul Pappalardo

Quick, professional and affordable ! Thanks

2 months ago

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Verified Customer

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Brenda Harrington

We put in a claim for a dishwasher repair 3 months ago, and we still do not have a working dishwasher. We are very disappointed in this company.

2 months ago

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Verified Customer

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Joseph G

Always answer quick tonrespond. Do a great job

2 months ago

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Verified Customer

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Jeanette Powers

I liked that the technicians came out quickly and the price.

2 months ago

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Verified Customer

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David Castillo

Great service, technician very professional and courteous

2 months ago

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Verified Customer

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Shawanna Arkwright

Overall, your warranty is worth more than other warranty

2 months ago

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Verified Customer

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Brian Johnson

Getting A service tech. in our area is a total nightmarefor them...

2 months ago

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Verified Customer

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Karl

Fast response and service saves us money

2 months ago

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Verified Customer

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William

Came out quickly and they did a good job

2 months ago

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Verified Customer

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Ed

Dependable and professiona and knowledgeable

2 months ago

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Verified Customer

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Christy

Technician was courteous, professional, and knowledgeable..

2 months ago

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Verified Customer

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ALAIN ABDEL-MASSIH

It worth the money and you will have a peace of mind.

2 months ago

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Verified Customer

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Terri

Can’t reach a live human being except for the sales department. Once you have purchased the warranty, forget customer service.

2 months ago

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Verified Customer

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Regina

reliable and professional. Great service

2 months ago

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Verified Customer

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Robert

I like the money savings but I think the service fee is a little steep

2 months ago

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Southwood Homeowners

On time with the repair & the right repairman for the job.

2 months ago

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Verified Customer

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Monica

You are the most least helpful company that I have every had the misfortune of being a customer with. I I could leave negative stars I WOULD!!

2 months ago

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Verified Customer

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Linda Thompkins

Great customer service and provide the Best service.

2 months ago

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Verified Customer

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Maggie Lutz

Great and professional service with a quick repair date.

2 months ago

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Verified Customer

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Karole Breckenridge

Happy with result & fixed in a timely manner.

2 months ago

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Verified Customer

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David Scott

Professional, quick to respond, and not expensive.

2 months ago

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Verified Customer

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Brenda Ross

I liked that he was on time and fast, wonderful service

2 months ago

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Verified Customer

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andrew austin

This warranty has given me assurance in my property.

2 months ago

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Verified Customer

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Elizabeth Roberts

Thank You for being so prompt. Unit is working fine now.

2 months ago

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Verified Customer

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Debra Jem

I’ve basically been satisfied with Choice.

2 months ago

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Verified Customer

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Joanne Tegethoff

Easy contact and quick response of service

2 months ago

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Verified Customer

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John

Your service is terrible Takes forever to get someone to come out after claim filed People you send out are usually not qualified

2 months ago

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Verified Customer

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Ahron

very efficient, helpful, and friendly service

2 months ago

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Verified Customer

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Oscar

Refrigerator out May 27. Repaired June 18. Too long. Service assigned to Sears. Terrible customer service. No help from CHW customer service.

2 months ago

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Verified Customer

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Joyce

Yes , Service person was excellent. Would

2 months ago

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Verified Customer

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Sharlene

Awesome customer service! Prompt scheduling.

2 months ago

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Verified Customer

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CJ

Really great service and promptness! 100

2 months ago

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Verified Customer

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S S

Reliable. Never lets us down. Always recommend!

2 months ago

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usnusmcret Munford, TN

Pro: I jumped the gun and called CHW as I thought my refrigerator had quit. After it came back on, I was able to contact customer service, the following morning and cancel the call ticket. Con: I called the “contact us” number and after going through “press two” twice, recording said y’all were closed. It DID NOT state what time the operator would be available. Once I did get a “human”:she was very helpful and saved me a $75 service call fee.

8 months ago

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Bernardo Serpa

I recently had an excellent experience with my home warranty service. The customer service was outstanding, providing prompt and courteous support whenever I needed it. Every claim I made was handled efficiently, with minimal hassle on my end. The coverage met all my expectations, ensuring peace of mind for my home maintenance needs. The cost of the warranty was well worth the value it provided, making it a wise investment for any homeowner looking for reliable and effective home protection.

9 months ago Edited January 10, 2024

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Christine Clark

With three lights suddenly going out and a bulb change didn't work, I had to put a claim in to Choice Home Warranty. I was very happy with the result!! Kenny from Kenny's electric came out to the house, listened to our issue and determined exactly what was needed, had replacement closet fixtures and a new wall switch with him and knocked it out in a short while. He was kind, considerate, very knowledgeable and I strongly recommend him!!

9 months ago

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Carla

The Sears technician was top-notch professional. He solved my issue impressively to the point where I'm looking into a contract with Sears. Choice Warranty on the other hand STILL has an outstanding claim for me since September . I'm tired of calling you guys & I'm expecting guests in a few days so I don't have time for this frustration & incompetence. I NEED MY CLOTHES DRYER REPAIRED!

9 months ago

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Janette Ghedotte Pontiac, MI

Tru Flow Plumbers Andy and Sam were professional and courteous. They examined my basement drain hole issue, explained how TRAP works, and offered a solution and a cap to cover my sewage drain pipe under the stairs. They said the inspector should've caught and the previous plumber should've recommended a cover for the exposed pipe so that sewage fumes and gas would be contained. I felt reassured after they explained everything and showed care and concern. Thank you, Andy and Sam of Tru Flow Plumbing.

9 months ago

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Cozmik Debris Henderson, NV

I have had Choice Home Warranty for more than 5 years, at 2 different addresses and was able to easily transfer the warranty when I sold my first condo; actually increased the sale proceeds. I have had likely a dozen claims, from stopped up sinks to HVAC repair and replacement, and with each claim I am more convinced that Choice Home Warranty is the best money a homeoner can spend. Service persons are always clean and timely, courteous, professional and they get the job done right, the first time.

9 months ago Edited January 3, 2024

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Rajaram Nagarajan Round Rock, TX

Choice Scheduling online was great. With Immediate acknowledgement of the issue and within a couple of hrs they appointed a technician with a time window and date of arrival. The technician arrived on time with a 1 hr prior text notification. Once he reviewed the problem. He was quickly able to diagnose the issue, recommend solutions on what could and couldnt be done as the next steps. Once he left, i got my case updated online by Choice with a quick resolution for me to accept/ deny. I am glad I chose Choice Home Warranty for my Home appliances.

9 months ago

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June Robinson

I am so happy with the prompt service. I was given next day service after my furnace stopped working. The Choice Home Warranty specialist named Rayjay was so helpful and courteous. The technician was so knowledgeable and professional. He took care of my problem and was on his way. Thank you Choice Warranty. You get an A+ and so does Ken's Heating and Air!❤

9 months ago

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Pedro Ledesma Sunnyvale, CA

I called in a claim for two faucets that were leaking on the 28th of Nov but then noticed that the commonde was leaking and on the 29th of Nov I called in to add the toilet. The man that took the call said no problem and added that with the two faucets. Perfection Plumbing called me and advice that Choice told them I had to open a new claim on the commonde. When I called this morning Choice did not have my second conversation in calling to add the toilet. When the technician came to my house he said he had three things to check. How did he know to check the third itemed that was called in the second time?

9 months ago

Choice Home Warranty Reviews