Name: American Home Shield
Rating: 4.0

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Verified Customer

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Nancy Lynn Strickland Charleston, SC

I always know what to expect and they are easy to work with.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

star star star star star

Christopher M Lewis Ewa Beach, HI

effecient service was done quick andd on time. vendor showed up on time

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

star star star star star

Todd Nichols Hernando, MS

Prompt service and complete replacement of appliance with no issues.

1 year ago

Reply from American Home Shield

Hi Todd, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 28th, 2022

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Verified Customer

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Pat Yates Lacey, WA

It was wonderful and Carl was very efficient and easy to talk to.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 31st, 2022

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Verified Customer

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Mary Kahl Prescott, WI

They are very responsive to calls and follow up quickly after service.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

star star star star star

Annamaria Demeo Norfolk, VA

My appt was scheduled immediately & delivery was just as easy

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

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S L C Spring, TX

Very professional and subject matter expert of tech and administrations staff

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

star star star star star

Badoglio julio Holmen, WI

Great customer service, fast service and knowledgeable people

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

star star star star star

Chris Shryock Surprise, AZ

They made the process very simple and acted quickly on the repair

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

star star star star star

hilda cade Los Angeles, CA

it was very good, very experiences and choose good companies

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

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Shsron Ripley, TN

I have never had to wait on my claims. They were always quick

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

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Ameesha Hall Crisfield, MD

Great customer service, and technicians were very professional and polite.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

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Stephanie Dallas, TX

For the most part the companies they contract with are excellent and get the job done well.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

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Derrick Bedford Austin, TX

Fast no hassle service. The technician looked at my water heater and ordered my replacement

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

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Adrian Johnson Grand Prairie, TX

easy to schedule a repair service, okay for the value, price increase was too much

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 31st, 2022

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Verified Customer

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Lora Smith Springfield, MO

Have been very good. Easy to work with and very professional.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

star star star star star

SANDRA JEAN GRECH Newnan, GA

Very easy to request a dispatch, expeditious service by vendors.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 31st, 2022

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Verified Customer

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Gaston Cole Florissant, MO

I love the service and the customer relationship with this company.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 27th, 2022

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Verified Customer

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john singler Green Bay, WI

The service was used once; I am awaiting payment. If they do pay as they say, it would be five stars

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 31st, 2022

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Verified Customer

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Gladys Gardner Leesburg, GA

I rated it with 4 due to the availability of the product and the pricing of the monthly payment

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 27th, 2022

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Verified Customer

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Mark Schwartz Chandler, AZ

The service was friendly, efficient and professional, but getting parts took a while

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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Verified Customer

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Louise Barr Carson, CA

The last 2 contractors were great, very professional. I just wish the prices weren't so high.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 27th, 2022

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Verified Customer

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Tammy Rinaldi Fulshear, TX

The plumber who has come out 2 times now- professional, friendly and fixed both problems.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 27th, 2022

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Verified Customer

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William Freithaler Las Vegas, NV

listened set up and handled my problem instead of me having to deal with it

1 year ago

Reply from American Home Shield

Hi William, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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Verified Customer

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ROBIN Royston Camden-Wyoming, DE

Service was prompt. Professional. Timely fixing our appliances

1 year ago

Reply from American Home Shield

Hi Robin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Verified Customer

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Daryl osmus Edmond, OK

Have always taken care of our issues Very timely and prefessional

1 year ago

Reply from American Home Shield

Hi Daryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Verified Customer

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Tracey Swann Garner, NC

Fast response and understanding of my situation. Very polite and courteous

1 year ago

Reply from American Home Shield

Hi Tracey, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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Verified Customer

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Carl Keller Pensacola, FL

Professional, knowledgeable and polite. Work area was as clean as he found it.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 21st, 2022

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Verified Customer

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Mary Cubelo-Hinton Orlando, FL

Very profesional and knowledgeable. The equipment was fixed without any issues

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 21st, 2022

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Verified Customer

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Louis Caples Charleston, SC

They have always responded in a professional and timely manner.

1 year ago

Reply from American Home Shield

Hi Louis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Verified Customer

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Krystal Faticoni Midland, NC

Submitting a work order is so easy and getting something out is as well.

1 year ago

Reply from American Home Shield

Hi Krystal, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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Verified Customer

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Earle B. "Glas" Durboraw Birmingham, AL

AHS's contractor provided excellent service and response time.

1 year ago

Reply from American Home Shield

Hi Earle, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Oct. 21st, 2022

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Verified Customer

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Lori Pilla Fenton, MO

Easy, and fast have used them for years. I highly recommend them

1 year ago

Reply from American Home Shield

Hi Lori, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 21st, 2022

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Verified Customer

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Leticia Miller Imperial, CA

I get fast service orders, no waiting and fast professional services

1 year ago

Reply from American Home Shield

Hi Leticia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 21st, 2022

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Verified Customer

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David Wright Trussville, AL

Willing to work with my schedule. Did what it took to get the job done.

1 year ago

Reply from American Home Shield

Hi David, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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Verified Customer

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Racquel Thomas-Parrish Pensacola, FL

Timely response to cases. Friendly workers. Easy to contact.

1 year ago

Reply from American Home Shield

Hi Racquel, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 21st, 2022

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Verified Customer

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Sheila Rausch Baltimore, MD

They performed in every way I expected of them, in a timely manner!

1 year ago

Reply from American Home Shield

Hi Sheila, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Oct. 20th, 2022

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Verified Customer

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James Davidson High Ridge, MO

My problem was taken care of in friendly manner and with efficiency.

1 year ago

Reply from American Home Shield

Hi James,
Thank you for your feedback.

Oct. 21st, 2022

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Verified Customer

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Suzan Rogers Bakersfield, CA

you get the companies in contact as soon as possible. Thank you

1 year ago

Reply from American Home Shield

Hi Suzan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 21st, 2022

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Verified Customer

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Bryan Newton Christiansburg, VA

Once the replacement for my appliance started the process was super smooth

1 year ago

Reply from American Home Shield

Hi Bryan, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Carolynn Bates Downers Grove, IL

Easy to work with, corrected problem quickly after there was a problem

1 year ago

Reply from American Home Shield

Hi Carolynn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

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Mavis Russell Upper Marlboro, MD

He was on time and very profession. Explained the steps needed

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 21st, 2022

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Verified Customer

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Joeine Pierce

They responded very quickly & the tech was very good at explaining things

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Joeine, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Katrina valladao Sacramento, CA

quick response, prompt follow up/resolution. Overall easy process

1 year ago

Reply from American Home Shield

Hi Katrina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

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edward J Eames Kirkland, WA

website was easy to navigate to log a service call. Response was quick

1 year ago

Reply from American Home Shield

Hi Edward, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 20th, 2022

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Verified Customer

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Michael Thompson Las Vegas, NV

Ease of use of portal, great communication and great in person technician

1 year ago

Reply from American Home Shield

Hi Michael, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.

Oct. 21st, 2022

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Verified Customer

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Stephanie Garcia Winter Haven, FL

Everyone was understanding of my situation and helped me get it fixed.

1 year ago

Reply from American Home Shield

Hi Stephanie, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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Verified Customer

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Colin Cathey Mulvane, KS

Experiences with claims and ease of working with representatives when needed

1 year ago

Reply from American Home Shield

Hi Colin, We appreciate your feedback and hope you continue to enjoy the coverage AHS has provided!

Oct. 21st, 2022

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Verified Customer

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Stephanie McBrayer Phoenix, AZ

The Hot Water Heater is still not replaced after leaking, it has been months now to correct the problem.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 21st, 2022

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Verified Customer

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Matthew Magsaysay Palm Desert, CA

a technician was assigned and there literally no follow up or resolution afterwards. I followed up using the online chat and by phone multiple times and still no resolution.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 20th, 2022