Name: American Home Shield
Rating: 4.0

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Verified Customer

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Chad Fisher Sioux City, IA

They let the furnace company charge me $300 for Sheet Metal work when they used all of the old stuff

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service and we are working diligently to improve the overall experience. We hope you continue with us to enjoy the improvements to come.

Dec. 13th, 2022

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Verified Customer

star star star star_border star_border

Isabel R. Ramos

3 star because they responded right away - had to replace the item and it will not be delivered until 12-2-22.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service and we are working diligently to improve the overall experience. We hope you continue with us to enjoy the improvements to come.

Dec. 13th, 2022

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Verified Customer

star star star star star

John Ray Wyrick Wentzville, MO

Easy to work with and no delays on getting action on your problem

1 year ago

Reply from American Home Shield

Hi John,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

star star star star star

Denise Mantoloking, NJ

Response was quick and caliber of technician dispatched high

1 year ago

Reply from American Home Shield

Hi Denise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

star star star star star

Lottie McCaw Sumter, SC

Great experience and getting the problems solved in a timely manner.

1 year ago

Reply from American Home Shield

Hi Lottie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Dalaine Prince Dayton, TX

They fix things very quickly and are also very nice and professional.

1 year ago

Reply from American Home Shield

Hi Dalaine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

star star star star star

Isaac Tehachapi, CA

Subcontractor were clean and home shield stayed involved through out process

1 year ago

Reply from American Home Shield

Hi Isaac,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

star star star star star

Dr. Gene E. Carnicom Bulverde, TX

Fast and effective service. Knowledgeable and skilled technicians.

1 year ago

Reply from American Home Shield

Hi Dr. Gene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

star star star star star

Theresa D. Speizer Hopatcong, NJ

Quick response; efficient personnel sent to handle the situaton.

1 year ago

Reply from American Home Shield

Hi Theresa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

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R Cook Chicago, IL

Thorough intake of information, along with video, and quick scheduling.

1 year ago

Reply from American Home Shield

Hi R, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

star star star star star

Doris Earls League City, TX

I call with in minutes I get a pro with a time setup for service.

1 year ago

Reply from American Home Shield

Hi Dors,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Michael Jarman Sr Kinston, NC

The contractor was knowledgeable, experienced, friendly and thorough.

1 year ago

Reply from American Home Shield

Hi Michael, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Barry Lea Apollo Beach, FL

Had a easy, quick and professional experience getting a microwave repaired.

1 year ago

Reply from American Home Shield

Hi Barry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

star star star star star

Vonnie Jackson Millington, TN

Workers were pleasant and efficient. Lived up to commercial presentation.

1 year ago

Reply from American Home Shield

Hi Vonnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 28th, 2022

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Verified Customer

star star star star star

Valeria Lewis San Bernardino, CA

Because they were so understanding and they made sure that I was satisfied

1 year ago

Reply from American Home Shield

Hi Valeria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Long Minneapolis, MN

The contractor was well equipped and handled the issue quickly

1 year ago

Reply from American Home Shield

Hi Long, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 28th, 2022

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Verified Customer

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Raj Irvine, CA

High cost and even though services are covered in contract , the claims are denied

1 year ago

Reply from American Home Shield

Hi Raj,
Thank you for your feedback!

Nov. 28th, 2022

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Verified Customer

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Mario Shumpert Mooreville, MS

Professionalism , promptness, and the desire to resolve my issues in timely manner.

1 year ago

Reply from American Home Shield

Hi Mario, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Veronica Visalia, CA

Lately I have had excellent service I've had some frustrating experiences in the past

1 year ago

Reply from American Home Shield

Hi Veronica, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Jose A Duarte Sun City, CA

the first time I used the insurance was not good, this couple of times I used it, it got better

1 year ago

Reply from American Home Shield

Hi Jose, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

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Marsha Blunk Melbourne, FL

the technician and delivery people were professional, on time, efficient.

1 year ago

Reply from American Home Shield

Hi Marsha, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 28th, 2022

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Verified Customer

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Jed M Bayking Hillsboro, OR

Expertise of Repair person to resolve the problem in a timely manner.

1 year ago

Reply from American Home Shield

Hi Jed, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

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Cathleen Saint Louis, MO

I had to use guys twice and so far great. My problem had been resolved.

1 year ago

Reply from American Home Shield

Hi Cathleen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 28th, 2022

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Verified Customer

star star star star star

JOHNNY JORDAN Commerce City, CO

Fast, friendly, knowledgeable people to work with. Took very good care of us.

1 year ago

Reply from American Home Shield

Hi Johnny,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 28th, 2022

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Verified Customer

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Carol Russell Lima, OH

Professional and expedient! My experience was nothing but excellent.

1 year ago

Reply from American Home Shield

Hi Carol, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 28th, 2022

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Verified Customer

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Mamadou Dembele Garland, TX

Best deal ever! Wonderful services. I will recommend to anyone

1 year ago

Reply from American Home Shield

Hi Mamadou, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Gretchen Powers Mercer Island, WA

I did this once, but every problem I have had , the tecnicians sent were great.

1 year ago

Reply from American Home Shield

Hi Gretchen, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Ruby Hext Woodville, TX

I called on Sunday and Monday there was a repairman at my door.

1 year ago

Reply from American Home Shield

Hi Ruby, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Charles B Lewis Mickleton, NJ

Professionalism, price for money, quality of service provided.

1 year ago

Reply from American Home Shield

Hi Charles, We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Nov. 21st, 2022

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Verified Customer

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Dennis James Reardon

Service was timely, problem solved quickly and professionally.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Dennis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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David W Manning Fredericksburg, VA

The level of customer service, and detail on when your repairs will happen.

1 year ago

Reply from American Home Shield

Hi David,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Mary Christensen Vancouver, WA

I always have an immediate response from AHS and any issue is resolved quickly

1 year ago

Reply from American Home Shield

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Mike Nelson Madisonville, TN

They get the problems fixed with no hassle to the policy holder.

1 year ago

Reply from American Home Shield

Hi Mike,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Steven Moore

Immediate Service, accurate diagnosis and fast turnaround on repair

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Steven, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Bianca Montgomery, IL

Easy to file a claim and get an appointment set with vendor. Very satisfied

1 year ago

Reply from American Home Shield

Hi Bianca, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Jim F. Wylie, TX

Great response Great service vendor and process service orders fare and quick.

1 year ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

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Jenni Gordon LA Habra, CA

They always honor claims and don't look for reasons NOT to pay

1 year ago

Reply from American Home Shield

Hi Jenni, We appreciate your feedback and hope you continue to enjoy AHS and the service we provide to ease your home repair needs.

Nov. 21st, 2022

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Verified Customer

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Kirsten DeLeon Olmito, TX

Very esay to make the appointment and the technicians very knowledgeable

1 year ago

Reply from American Home Shield

Hi Kirsten,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Cedric

Solid work, professional, friendly and go above and beyond for their customers

1 year ago

Reply from American Home Shield

Hi Cedric, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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Sharonfussell Virginia Beach, VA

I like requests done online. They always take care of my problem.

1 year ago

Reply from American Home Shield

Hi Sharon,
We strive to make your experience as easy as possible, We hope you continue to enjoy American Home Shield.

Nov. 21st, 2022

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Verified Customer

star star star star star

Debra Talavera Las Vegas, NV

Every time I have requested a service it was taken care of right away

1 year ago

Reply from American Home Shield

Hi Debra, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Olufemi Akinpetide Phoenix, AZ

Easy to sign up a dn reasonable price for the plans provided

1 year ago

Reply from American Home Shield

Hi Olufemi, We strive to make your experience as easy as possible, We hope you continue to enjoy American Home Shield.

Nov. 21st, 2022

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Verified Customer

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Carrie Paw Paw, MI

Problem solved in a reasonable timeframe, to my satisfaction.

1 year ago

Reply from American Home Shield

Hi Carrie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 21st, 2022

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Verified Customer

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Susan Chambers Cilie Galveston, TX

I rated them high due to quick response and problem solution

1 year ago

Reply from American Home Shield

Hi Susan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022

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Verified Customer

star star star star star

Dawn K Seagren West Richland, WA

Tompkins Appliance was on time, friendly, clean, kind, amazing experience

1 year ago

Reply from American Home Shield

Hi Dawn, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 21st, 2022

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Verified Customer

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Joan Berry Saltillo, MS

Techican was professional, courteous and the issue was resolved.

1 year ago

Reply from American Home Shield

Hi Joan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Nov. 21st, 2022

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Verified Customer

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Milton Sanderson San Antonio, TX

They fixed my garage door opener and washing machine on the same day fast.

1 year ago

Reply from American Home Shield

Hi Milton,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Jerry Padalino Tomball, TX

I only used twice as a new service and both companies were outstanding

1 year ago

Reply from American Home Shield

Hi Jerry,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Nov. 21st, 2022

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Verified Customer

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Lisa Lansky Fairhope, AL

I have never had an unsuccessfully resolved issue with any of my claims.

1 year ago

Reply from American Home Shield

Hi Lisa, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Nov. 21st, 2022

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Verified Customer

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Noemi hernandez Mesa, AZ

They have always followed through quickly when I've needed help

1 year ago

Reply from American Home Shield

Hi Noemi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 21st, 2022