Name: American Home Shield
Rating: 4.0

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Verified Customer

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Paulette Willard Fort Mill, SC

Problem with A/C was handled quickly. Service Technician came out next day.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

star star star star star

Mario Insabella Spartanburg, SC

Meets all my needs, when requested. Quick action and fair prices

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

star star star star star

Nancy Holden Tallahassee, FL

The Technician was very helpful, professional, experienced

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Rose Marino San Antonio, TX

They have taken my request & gotten a reliable company to service the problem

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

star star star star star

Sandra Hutchinson Round Rock, TX

Excellent response with online request booking and vendor called the next day

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

star star star star star

Jacob Parks Corpus Christi, TX

Easy to work with and much better coverage than any other company

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Debbie Salmons Barboursville, WV

My experience with home shield was very good .,prompt and fixed my problem.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

star star star star star

Catherine Keegan Humble, TX

Very professional and they take care of the problem in a very timely way

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Sharon Sykes Redondo Beach, CA

AHS always sends excellent technicians to fix my appliances in a timely manner!

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Francisco Irigoyen San Antonio, TX

Quick response and great quality, the technician was on time and professional.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Patrice S Shields La Vergne, TN

Quick and dependable which is needed with broken appliances.

1 year ago

Reply from American Home Shield

Hi Patrice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.atr

Sep. 30th, 2022

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Verified Customer

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Babara Hampton Monroe, MI

a quick response and technicians who know what they're doing.

1 year ago

Reply from American Home Shield

Hi Babara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Verified Customer

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Opan Isaac Tomball, TX

I receive excellent and timely response whenever I need service.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

star star star star star

Monica Zarate Raeford, NC

They are The staff very professional, the service schedule is fast

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Steve Braunstein Aurora, CO

Service was prompt and professional. Technician really knew what he was doing.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

star star star star star

Gina Drake Peoria, AZ

They were very helpful and quickly and efficiently helped me as needed.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

star star star star star

David Zimmerman Oceanside, CA

A quick response and a quick and professional fix. Couldn't be happier.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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LaKeisa Peterson La Vergne, TN

Easy communication, fast response. Quick turnaround on appliance replacement

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Danielle Chapman Mebane, NC

Great service, they came out quick and fixed the issue with no hesitation

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Rebecca A Garner Athens, TX

Very easy to request a service and very quick to assign a company to assist

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Melanie Hoffman Tucson, AZ

I love the company but don't like customer service people. They have no since of urgency.

1 year ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 30th, 2022

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Verified Customer

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Greg Retzlaff Adams, NE

AHS has improved dramatically over 2 years ago, much more timely and less stressful

1 year ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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David Newport Coast, CA

Easy to request service. In general, the repair companies they send are responsive and competent.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Sondra Lauren Sun City West, AZ

Quick response on phone. Reps tried very hard to solve timing issues with ac repair.

1 year ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Sheryal Corum West Sacramento, CA

Can hardly understand rep's. Most of the time there is never a straight answer from them. SOME of the repair companies are NOT reliable.

1 year ago

Reply from American Home Shield

Hi Sheryal, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.

Sep. 29th, 2022

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Verified Customer

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Jack Buss Spokane, WA

I've only had to call a couple of times and the process was very simple...

1 year ago

Reply from American Home Shield

Hi Jack, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 22nd, 2022

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Verified Customer

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Earlonda Ards North Las Vegas, NV

Very good customer service. Timely replacement of the product.

1 year ago

Reply from American Home Shield

Hi Earlonda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 22nd, 2022

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Verified Customer

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Susan Farmer Omaha, NE

Services are sent to local businesses. Response time is good

1 year ago

Reply from American Home Shield

Hi Susan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 22nd, 2022

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Verified Customer

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Casey J Nolden Leander, TX

I had a laundry issues, they sent someone and they fixed it very fast

1 year ago

Reply from American Home Shield

Hi Casey,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 22nd, 2022

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Verified Customer

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Micheal Spurlock Philadelphia, MS

The representative answered all my questions and was extremely helpful

1 year ago

Reply from American Home Shield

Hi Michael, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 26th, 2022

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Verified Customer

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Stephen McCauley Irmo, SC

No follow through. Been "had" by 2 different vendors. Apparently, all they need to do is say the work was completed ... and you believe it.

1 year ago

Reply from American Home Shield

Hi Stephen, I hate to hear about your AHS service experience and the issues that occurred. I would be glad to speak with you to discuss a resolution. Please provide your AHS contract number or property address.

Sep. 16th, 2022

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Verified Customer

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Ameya Koshti San Jose, CA

I don't have to worry about any appliances. Service is quick and reliable.

1 year ago

Reply from American Home Shield

Hi Ameya,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 19th, 2022

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Verified Customer

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Spencer Bowie, MD

Very professional. Communication was clear. Notification on point.

1 year ago

Reply from American Home Shield

Hi Spencer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 20th, 2022

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Verified Customer

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Michelle Spencer Mokane, MO

Quick repairs with contractors that are experienced with the issue at hand

1 year ago

Reply from American Home Shield

Hi Michelle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 20th, 2022

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Verified Customer

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Jean M Bowers Bear, DE

Easy payment,easy to request service,prompt response for lining up service

1 year ago

Reply from American Home Shield

Hi Jean, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 20th, 2022

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Verified Customer

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Phil North Bend, WA

Got a good technician to fix our refrigerator sooner than later

1 year ago

Reply from American Home Shield

Hi Phil,
We appreciate your feedback and hope you continue to enjoy the resolutions that our contractors provide!

Sep. 20th, 2022

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Verified Customer

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Barbara Dowling Dallas, TX

Very thorough professional told me everything that he had done and show me.

1 year ago

Reply from American Home Shield

Hi Barbara, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Sep. 20th, 2022

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Verified Customer

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JohnR Hawk Elberta, AL

With only using it once, we were completely satisfied with the service!

1 year ago

Reply from American Home Shield

HI John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 19th, 2022

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Verified Customer

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Carl Minitti Chandler, AZ

From when I called to having problem fixed was about 4 hours

1 year ago

Reply from American Home Shield

Hi Carl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 19th, 2022

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Verified Customer

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DENISE STADALSKI Youngstown, OH

no problems with replacement of our refrigerator- delivery personal were great

1 year ago

Reply from American Home Shield

Hi Denise,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Sep. 20th, 2022

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Verified Customer

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A. Taylor Carthage, NC

Easy warranty claims process. No hassles along as you follow your contract.

1 year ago

Reply from American Home Shield

Hi A, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Sep. 20th, 2022

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Verified Customer

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Mary Kate McKee Miccosukee Cpo, FL

They connected me with a company that was able to resolve the issue.

1 year ago

Reply from American Home Shield

Hi Mary Kate, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 19th, 2022

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Verified Customer

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terri arbogast Edmond, OK

Speedy, keep sending contractors until we find one that can make repairs

1 year ago

Reply from American Home Shield

HI Terri, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 19th, 2022

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Verified Customer

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Laurie Tucson, AZ

Easy website process. Fast response. Very helpful and cost effective.

1 year ago

Reply from American Home Shield

Hi Laurie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 19th, 2022

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Verified Customer

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Debbie Helton Maryville, TN

They have always been right on top of getting some one out for service

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Jeff Colusa, CA

When I have a problem with an appliance they are always there to help

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Michael Carroll Indian Wells, CA

Outstanding updates on open service tickets. Every step along the way.

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Debora Reed Modesto, CA

Polite, professional response, good local small businesses service providers

1 year ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 19th, 2022

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Verified Customer

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Prashant Mishra Folsom, CA

Team was very helpful and solved the issues in first attempt.

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022

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Verified Customer

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Natallia Richmond, CA

The plumber did a very prifessional job. AND he was quick too. Thank you!

1 year ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 19th, 2022