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American Home Shield

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8.3

Overall Score

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Denise pollack Montague, NJ

Ahs home warranty has helped fix everything that happens with owning a home

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Mike Costanza Woodland Hills, CA

Quick response. Fixed issues in no time flat. very professional

1 year ago

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Reply from American Home Shield

Hi Mike, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Xana Barriga Portland, OR

Pleasant voice, answered all my questions without hesitation.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Floiran fontela Portland, TX

The service was courteous and accommodating in meeting my repair needs.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Thomas Derby Las Vegas, NV

American Home shield provided very fast exert assignment and repairs

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Lavista Kimbro Jonesboro, GA

Very efficient in finding the problem and taking care of it.

1 year ago

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Reply from American Home Shield

Hi Lavista, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Miller Clinton, MD

So far, all claims and their outcomes have been positive experiences.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Sharon Strauel Grand Prairie, TX

It was easy to request a service and it was resolved in a timely manner

1 year ago

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Reply from American Home Shield

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Randall Roper Modesto, CA

Very prompt and professional. Work was accomplished by contractor.

1 year ago

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Reply from American Home Shield

HI Randall, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Trixy Diamond Sutherlin, OR

Prompt with getting service tech out to repair and or replace your sppli

1 year ago

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Reply from American Home Shield

Hi Trixy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Consuelo Villalobos Victorville, CA

access the problem and had the parts to fix the faucet and refrigerator.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Beatrice Jarman Hazelwood, MO

Tech was prompt, early even, kind, explained process of repair

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Carmen Griffin Mandeville, LA

Always willing to help and timely. Notifications via email and text.

1 year ago

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Reply from American Home Shield

Hi Carmen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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Evan Rubin Las Vegas, NV

Great service. Technician was prompt and quickly knew what the issue was

1 year ago

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Reply from American Home Shield

Hi Evan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Mary Ann Martinez Tucson, AZ

Prompt service - hassle free, very professional and courteous

1 year ago

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Reply from American Home Shield

Hi Mary Ann, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Wendy Bartlett Heyworth, IL

AHS is dependable, when we call for a fix you call back and come as promised.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Jose Linan Tipton, CA

All contacts were good. All services were completed on time

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Leonard L Reed Albany, GA

It is easy to schedule service, always good contractors, promptly done.

1 year ago

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Reply from American Home Shield

Hi Leonard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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amir a sassani Waterford, MI

They're always take care of tge problems in a very professional manner.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Martha Darris Saint Louis, MO

They provide a service I need with quick response and quality work.

1 year ago

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Reply from American Home Shield

Hi Martha, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Nathaniel Hester Douglasville, GA

Made appointment plumbers came out and performed a very professional service

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Sonia De la garza Mission, TX

We've always had wonderful contractors come fix whatever isn't working.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Elaine Cope Okatie, SC

The appointment was timely and the service man was VERY good.

1 year ago

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Reply from American Home Shield

Hi Elaine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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C harvey Englewood, FL

I've already done this evaluation - AHS sent us a GREAT plummer

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Jodi simkins Virginia Beach, VA

the technician was personable and easy to work with and performed his job well.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Sandra Owens Lancaster, TX

The technician came to our house the day I called and repaired the a/c.

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Jose cano Yuma, AZ

He was on time, courteous and professional and got the job done correctly.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Biana Arentz Queenstown, MD

Quick to respond to our needs. Follow up to ensure we are being taken care.

1 year ago

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Reply from American Home Shield

Hi Biana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Gabriel Lizarraga San Antonio, TX

They were on the issue right away. No hassle getting the issue resolved.

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Preston T Mitchell III Antioch, CA

FOR OVER 30 YEARS AHS HAVE ALWAYS HAVE BEEN HONEST AND HELPFUL

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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unni keshavan Irving, TX

Contractor was punctual and got everything fixed correctly this go round!

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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star star star star star

Asiah Perusse LA Porte, TX

Excellent experience. Very professional repairman .Solved our problem.

1 year ago

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Reply from American Home Shield

Hi Asiah,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Sep. 3rd, 2022

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Marvin Mandel North Miami Beach, FL

They were transparent and knowledgeable when it came to my clai

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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FRANCISCO MONTES Highland, IN

There always professional and handle complaints in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Francisco, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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sarah pietrzykowski Somerset, PA

Because they didn't hesitate sending help when we needed it.

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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dorothy woodsides Atlanta, GA

They were very helpful and got someone out quickly to fix my AC

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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star star star star star

Brian Orlando Ocilla, GA

Their professionalism. They follow up. Provide prompt attention to our needs

1 year ago

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Reply from American Home Shield

Hi Brian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Trina Shiloh Vacaville, CA

Always been helpful and have only had one bad experience in 18 years

1 year ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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star star star star star

David Dai Southlake, TX

The service, and professionalism provided have been outstanding

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Alejandro Pantarotto Allen, TX

They did not make you wait for anything this company is on the ball for you

1 year ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Barbara Ford Tuscaloosa, AL

It is convenient to request a service on line and they respond quickly.

1 year ago

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Reply from American Home Shield

Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Cynthia Cavett Jackson, MS

Problem fixed in timely manner. Repair person was timely and hard working

1 year ago

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Reply from American Home Shield

Hi Cynthia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Rene R Wells Aurora, CO

They were professional and sent someone out in a timely function

1 year ago

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Reply from American Home Shield

Hi Rene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!e,

Sep. 3rd, 2022

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philip marks Chandler, AZ

All the workers have been polite and finished the work in one visit

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Becky Van Kuiken Springtown, TX

Waiting for the service to get done I had to wait 30 days to get some work done

1 year ago

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Reply from American Home Shield

Thanks for sharing your experience.

Sep. 2nd, 2022

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Sally Hamilton Corona, CA

Quick response, refer to subcontractor within 24 hours. Friendly and very helpful on telephone

1 year ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Asia Richardson Copperas Cove, TX

The problem was fix in a timely manner and the person was very knowledgeable about the problem.

1 year ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Fatima Musabeh Jersey City, NJ

The air conditioning unit is still not working after you sent the tech two times. Now I do not know what to do. Can you please call me.

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Sep. 2nd, 2022

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Robert Thompson Copperas Cove, TX

The plumbing company that was sent out tried to rip me off and brought the wrong water heater. I had to hire my own plumber and pay out of my pocket.

1 year ago

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Reply from American Home Shield

Hi Robert, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.

Sep. 8th, 2022

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Celia I Torres Knoxville, TN

Difficult to speak to a person and unwilling to help you on a weekend. They work 8-5 even though their "customer service" line is 24/7

1 year ago

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Reply from American Home Shield

Hi Celia, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.

Sep. 1st, 2022