Name: American Home Shield
Rating: 4.0

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Verified Customer

star star star star star

Janet Roddy Marlin, TX

Very helpful and resolved the issues in a timely manner.

5 months ago

Reply from American Home Shield

Janet, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Debra

The employees are very professional and knowledgeable.

5 months ago

Reply from American Home Shield

Debra, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Valerie Elliott

It was an easy process and the scheduling was quick.

5 months ago

Reply from American Home Shield

Valerie, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Berenice Phoenix, AZ

Things were good, issues fixed. Would recommend them.

5 months ago

Reply from American Home Shield

Dear Berenice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Nathaniel Albany, GA

I like everything about the customer service

5 months ago

Reply from American Home Shield

Dear Nathaniel, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Leslie Gallagher Palm Springs, CA

We like the speed at which a repair person is dispatched.

5 months ago

Reply from American Home Shield

Dear Leslie, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Howard Miami, FL

Prompt response and choice of service provider

5 months ago

Reply from American Home Shield

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

star star star star star

Robert

EXCELLENT RESPONSE TIME and the job was completed on time.

5 months ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

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Verified Customer

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Bre nda Monroe, NC

They pest you and don’t relay information to the people they contract to do the work.

5 months ago

Reply from American Home Shield

Hi Brenda, I'm so sorry for the problems you've been experiencing. Please reach out to us at [email protected] so we can discuss this further. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

star star star star star

Terrence Phoenix, AZ

Very easy scheduling services via online app.

5 months ago

Reply from American Home Shield

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

star star star star star

Jamie Zavala Fort Worth, TX

Quick repairs. Well worth the money. Thanks

5 months ago

Reply from American Home Shield

Dear Jamie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

star star star star star

Maryanne Budd Pompano Beach, FL

Good work and great insurance coverage and company

5 months ago

Reply from American Home Shield

Dear Maryanne, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

star star star star star

Cindy Wilhelm

Great technician. Courteous. Knowledgeable.

5 months ago

Reply from American Home Shield

Dear Cindy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

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Verified Customer

star star star star star

Mark Calkin OK

5 months ago

Reply from American Home Shield

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

star star star star star

Joy Deltona, FL

Many years ago I had an AHS warranty and filed 1 claim. The tech came out, I paid my $75 fee and the tech fixed my dryer. No issues whatsoever. I will be purchasing an AHS warranty again next March when my current horrible warranty has expired.

9 months ago

Reply from American Home Shield

Joy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jul. 6th, 2023

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Verified Customer

star star star star star

Lisa Sandy, UT

Everytime I request service, it is handled timely and professional.

5 months ago

Reply from American Home Shield

Lisa, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

star star star star star

Perkins Family

Our water heater was replaced promptly and by an excellent service provider.

5 months ago

Reply from American Home Shield

Dear Perkins Family, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

star star star star star

Roger Chase

Overall experience to include the service tech was excellent.

6 months ago

Reply from American Home Shield

Dear Roger, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

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Verified Customer

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Beth Sugar Land, TX

Very happy with the repair person and his honest evaluation.

6 months ago

Reply from American Home Shield

Dear Beth, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

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Carolyn

I think the cost of the plan plus the service fees equal what I would pay out of pocket for repairs.

6 months ago

Reply from American Home Shield

Dear Carolyn, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

star star star star star

Ronald R Bessemer, AL

Loved the timelines and professionalism,everything went super smooth

6 months ago

Reply from American Home Shield

Ronald, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 30th, 2023

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Verified Customer

star star star star star

Jeannie

Things get fixed without worry. In the end, piece of mind and quick service

6 months ago

Reply from American Home Shield

Dear Jeannie, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Margo Ruiz New Orleans, LA

great service, the quality of the service team was really good.

6 months ago

Reply from American Home Shield

Dear Margo, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

star star star star star

Dennis Twentynine Palms, CA

Contractor was assigned promptly and problem solved on first visit.

6 months ago

Reply from American Home Shield

Dear Dennis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 25th, 2023

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Verified Customer

star star star star star

Sharon Wichita, KS

They cover many things in the house and service requests are easy

6 months ago

Reply from American Home Shield

Dear Sharon, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Oct. 26th, 2023

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Verified Customer

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Bertha Houston, TX

American Home Shield. Is Absolutely Great. Strives for customer Satisfaction

6 months ago

Reply from American Home Shield

Dear Bertha, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Mikel Todd Andersen Louisville, KY

While most repair experiences have been fine, the repair process for my dishwasher was a disaster. Still not finalized in over a year plus.

6 months ago

Reply from American Home Shield

Dear Mikel, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Joseph

Quick response to trouble calls and responsible problem/complaint resolution.

6 months ago

Reply from American Home Shield

Dear Joseph, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Lois Davison McCall, ID

Claim procedures are beyond my computer knowledge. I am still trying to have this billing paid.

6 months ago

Reply from American Home Shield

Dear Lois, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

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Verified Customer

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Melvin Thomas St Louis, MO

Quick service and quality service I recommend American home shield

6 months ago

Reply from American Home Shield

Melvin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 23rd, 2023

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Verified Customer

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Anthony

Quick process to request help, repair was resolved quickly also!

6 months ago

Reply from American Home Shield

Dear Anthony, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

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Ethel Birmingham, AL

Solved our problem most efficiently in a short period of time.

6 months ago

Reply from American Home Shield

Ethel, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

star star star star star

Clarence Cleveland, OH

Service, customer service, ease of submitting a request for service

6 months ago

Reply from American Home Shield

Clarence, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 20th, 2023

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Verified Customer

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Mary Beth Harrington St Louis, MO

It is a bit pricey and sometimes the contractors do not follow through but when it works it is great!

6 months ago

Reply from American Home Shield

Dear Mary Beth, I understand your frustration and appreciate your feedback. Please feel free to contact us at [email protected] so we can talk more about your experience. Sincerely, Mariah

Oct. 21st, 2023

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Verified Customer

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Dorothy Chicago, IL

Great service and great recommended vendors to perform the service.

6 months ago Edited October 31, 2023

Reply from American Home Shield

Dorothy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

star star star star star

Jeffurs Johnson Katy, TX

Doged and relentless. Finished the job where others could not

6 months ago

Reply from American Home Shield

Dear Jeffurs, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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Beth Big Lake, MN

Fast response!! Showed up on time, driedly, and knowledgeable.

6 months ago

Reply from American Home Shield

Beth, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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Lori Phoenix, AZ

Quick response time, willing to work with you on monthly premium amounts.

6 months ago

Reply from American Home Shield

Dear Lori, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 19th, 2023

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Verified Customer

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Lynn Seneca, SC

Schedule repairs promptly & subcontractors are efficient & timely.

6 months ago

Reply from American Home Shield

Dear Lynn, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Jerrie

They have saved me a good bit of money over the past 20 years!

6 months ago

Reply from American Home Shield

Dear Jerrie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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noelle kenney San Diego, CA

Quick to resolve my issue. Only needed one call and they came out within 24 hours. Fantastic..

6 months ago

Reply from American Home Shield

Dear Noelle, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Patricia Oak Ridge, TN

Whenever I call to schedule someone American Home Shield is right on it!

6 months ago

Reply from American Home Shield

Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Ken Phoenix, AZ

They are on time and do a great job. Yes I would do it again.

6 months ago

Reply from American Home Shield

Dear Ken, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

star star star star star

Johnny and Cam McAllister

Fast claim approval! Fast Repair by a licensed professional!

6 months ago

Reply from American Home Shield

Dear Johnny & Cam, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Nola Jeli OR

Everything from start to finish went extremely smoothly & very quickly.

6 months ago

Reply from American Home Shield

Dear Nola, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Verified Customer

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Charolette Independence, MO

It is very difficult to communicate with you or the service representative before service.

6 months ago

Reply from American Home Shield

Dear Charlotte, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 11th, 2023

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Verified Customer

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David Las Vegas, NV

The prompt and complete service. Repair was done without any complications.

6 months ago

Reply from American Home Shield

David, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Oct. 11th, 2023

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Verified Customer

star star star star star

Stephanie Whigham, GA

Responded and resolved my service call with great customer service.

6 months ago

Reply from American Home Shield

Stephanie, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 11th, 2023

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Verified Customer

star star star star star

Tim LaPlante Fredericksburg, VA

Rapid response time and they coordinated with top companies near me

6 months ago

Reply from American Home Shield

Dear Tim, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 4th, 2023

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Verified Customer

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Isadore GA

Great service. Enjoyed having my repairs done with minimal issues.

6 months ago

Reply from American Home Shield

Dear Isadore, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 4th, 2023