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American Home Shield Reviews

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8.6

Overall Score

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Jay Harris Washington, DC

This time is was great service, no issues or complaints.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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JAMES Lincoln, NE

I like the service we got in a timly way

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

star star star star star

Holly Zelm Chisago City, MN

Great, prompt service. Problem resolved.

1 year ago

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Reply from American Home Shield

Hi Holly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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GOUTHAM Alamo, CA

Best service and super easy process to raise arequest

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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MICHAEL

AHS does a good job of sending qualified techs for repairs.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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PAMELA Arlington, TX

Requests for service are filled quickly and efficiently.

1 year ago

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Reply from American Home Shield

Hi Pamela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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star star star star star

Jon Peyton Kennewick, WA

Its very helpful and well worth the money.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Levine Visico Oakley, CA

I was happy my appliance was approved for replacement

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Ruth Negron Davenport, FL

Just ok sometimes. Good Customer service should be priority.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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BENNIE Tucson, AZ

Timely, reasonable cost and user friendly..

1 year ago

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Reply from American Home Shield

Hi Bennie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Tiffany Archambault Clermont, FL

Four months and my dishwasher still pours water on the floor. AHS keeps closing the ticket -

1 year ago

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Reply from American Home Shield

Hi Tiffany, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 22nd, 2023

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MELISSA Collinsville, OK

They get someone assigned and out the next day.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Sandy Grady Phoenix, AZ

Easy, quick, polite, professional partners.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 21st, 2023

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E Mann Snellville, GA

on time and resolved clogged drain quickly

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2023

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nadia jacobs Oakley, CA

good service great support strongly recommend.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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FRED Birmingham, AL

Quick response. Quick service. Very friendly.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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jose luis diaz marroquin Clemmons, NC

Customer Service needs revamping. Support should be stateside as they are more familiar with the idiosyncrasies in this part of the world.

1 year ago

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Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 17th, 2023

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C. Edwards Three Rivers, MI

how fast my furnace/air-conditioner is being fixed

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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Dr. Martel Anse' Perry Suffolk, VA

Great Service! On time, knowledge, responsibility

1 year ago

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Reply from American Home Shield

Hi Dr. Perry,
Thank you for your feedback!

Feb. 15th, 2023

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Greg Donahue Phoenix, AZ

It was quick, easy and done per expectation.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Laurette Anderson Kingsland, TX

Very prompt at getting my issue resolved.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Nicole Jones

The technician was exceptional and understood my issue.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Bob Covel Belleville, IL

perfect job on time every time has only once

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENNIS Beckley, WV

Orange Mountain was very quick and good service.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENSIE Trumbull, CT

They performed just as their policy stated.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Darrick Henderson Sr. San Antonio, TX

Like the fact when I call I feel appreciated

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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brenda Osborne Lake Havasu City, AZ

Quick response, professional, great customer service

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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CONNIE Leonia, NJ

Fast action and quality work. Would recommend AHS

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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David Plut Seattle, WA

Super easy to submit a claim. No hassles. Stuff gets fixed.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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CONNIE Wichita, KS

Reliable service that’s quick and easy!!

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Paul Orth Weatherford, TX

Response to requests for assistance, and providing results.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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JAMES San Antonio, TX

good to have, never know what will happen after years of owning equipments.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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SUE Sun City West, AZ

Professional and timely. Brad's plumbing is great!!!

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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Verleaner Lane South Holland, IL

Quick customer service and great follow-up!

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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ROBERT Cordova, TN

Jessica was very helpful and had all the correct answers.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 14th, 2023

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STELLA Hollywood, FL

AHS is the best! They respond quickly and effectively

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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MALCOLM GA

I have had a ticket since June 2022 to get attic fans replaced and still waiting. Bee passed back and forth several times

1 year ago

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Reply from American Home Shield

Hi Malcolm, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 13th, 2023

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Anthony Correro Van Buren, AR

Easy claim filing procedures and quick response!

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

star star star star star

CHERYL Conway, AR

Usually a good response time, good value.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 14th, 2023

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GREGORY Fayetteville, GA

I like the prompt response to issues with qualified technicians.

1 year ago

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Reply from American Home Shield

Hi Gregory, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 10th, 2023

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Gayla Mettler LA

They are always right on top of my claims!

1 year ago

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Reply from American Home Shield

Hi Gayla, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 10th, 2023

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BRENT New Orleans, LA

Been easy to use and good contractors so far

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Lohmi Perez San Jose, CA

Prompt service. Knowledgeable technicians

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Kirk A Ballwin, MO

Very timely response to our issues with our furnace

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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star star star star star

Nicole Morales San Antonio, TX

ASAP plumbing did a great job and they are so nice!

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 9th, 2023

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CLAYTON Slidell, LA

I really enjoyed their timeliness to attending our issue.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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star star star star star

DONNITA Van Horn, TX

Amazing Professional Timely Polite Thorough

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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BENJAMIN Ponte Vedra Beach, FL

Quick response and good repairman referral

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Cheryl James Richmond, VA

Easy to contact and great customer service.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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DEBORAH Louisville, KY

The professionalism of the service providers

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023